NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
44 reportsClear category filterMileage unknown · Mar 13, 2024
Electrical SystemService Brakes
Leased vehicle in Aug 2022, brand new. Approx. six months later the vehicle exhibited a recurring noise when braking which sounds like a grinding. The noise is also accompanied with a gurgling sound when stopping originating from the engine compartment on the driver's side. Dealership said it might be break dust, they cleaned th…
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Leased vehicle in Aug 2022, brand new. Approx. six months later the vehicle exhibited a recurring noise when braking which sounds like a grinding. The noise is also accompanied with a gurgling sound when stopping originating from the engine compartment on the driver's side. Dealership said it might be break dust, they cleaned the area and test drove the vehicle. It worked fine for less than a day before the noise returned. Additionally, the car has surged when at a stop and turned off unexpected with Auto Start/Stop off. Dealership diagnosed the issues as related to the battery from the factory but stated it is not yet with in the failure limits to constitute a warranty replacement. Just to be clear, the battery is failing but not at the rate the manufacture would cover the replacement. Told by the dealer to wait until the problem becomes worse so they can replace it under warranty.
NHTSA ODI #11577211
Mileage unknown · Jan 10, 2024
Electrical SystemEngine
Occasionally when the auto stop is on, and I’m a red light the car will obviously stop. However when it’s time to press the gas the car doesn’t move. I make sure it’s in drive. I then press brake again and go back to pushing gas and car won’t even accelerate. I’m then left to turn the car in and off again and then the car will d…
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Occasionally when the auto stop is on, and I’m a red light the car will obviously stop. However when it’s time to press the gas the car doesn’t move. I make sure it’s in drive. I then press brake again and go back to pushing gas and car won’t even accelerate. I’m then left to turn the car in and off again and then the car will drive. I’ve reported this issue to my dealership and they say they’ve had a few complaints. This is a safety issue because if I’m at a red light that turns green and a car is driving at regular speed thinking I’m about to drive for the green light, yet my car is having this issue I will get hit one day. This happened I. A flat road 4 times now. And it’s random. It’s haplened once whole the auto stop was off too.
NHTSA ODI #11564655
Mileage unknown · Jan 7, 2024
Electrical SystemEngineService Brakes
When I start driving the vehicle after it has been sitting for a little while (anywhere between a couple hours to overnight), the first few times I use the brakes, it sounds and feels like the brakes are grinding. There is a loud metallic grinding noise until I come to a full stop. This will last for several miles, and eventuall…
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When I start driving the vehicle after it has been sitting for a little while (anywhere between a couple hours to overnight), the first few times I use the brakes, it sounds and feels like the brakes are grinding. There is a loud metallic grinding noise until I come to a full stop. This will last for several miles, and eventually go away. At the same time it does this, the driver side alert (cameras) start beeping like crazy. I have taken it in once as it started very shortly after I got the car and they replaced the brakes to appease me even though they said everything looked perfectly fine. They also said the sensors for the camera just needed cleaning off. All of this started happening again about 6 months later. In addition, I also have issues with the car shutting off whenever it feels like it and requiring a manual restart, In the middle of intersections, etc.
NHTSA ODI #11564030
Mileage unknown · Nov 30, 2023
Electrical SystemEngine
This car has stopped several times while I have been driving. Top speed on the highway, and the car stalls. It stops completely, and I will have to manually restart it. This has been happening for the past year, since I got the car. The dealership states they have updated the software to fix it. The screen does not always co…
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This car has stopped several times while I have been driving. Top speed on the highway, and the car stalls. It stops completely, and I will have to manually restart it. This has been happening for the past year, since I got the car. The dealership states they have updated the software to fix it. The screen does not always come on when I start the car.
NHTSA ODI #11557759
16,800 miles · Nov 8, 2023
Electrical SystemForward Collision Avoidance
The contact owns a 2022 Volkswagen Atlas. The contact stated while driving 75 MPH, the vehicle shut off inadvertently. The contact stated that while in the process of veering to the side of the road, the vehicle restarted independently. The contact continued driving; however, the Lane Assist, Adaptive Cruise Control (ACC), Braki…
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The contact owns a 2022 Volkswagen Atlas. The contact stated while driving 75 MPH, the vehicle shut off inadvertently. The contact stated that while in the process of veering to the side of the road, the vehicle restarted independently. The contact continued driving; however, the Lane Assist, Adaptive Cruise Control (ACC), Braking assist, Driving Assist, ESC system, TPMS warning lights, and other unknown warning lights illuminated. Additionally, the contact stated that the ACC mode exceeded the set speed while driving. The contact stated that she deactivated the ACC mode; however, while driving 60 MPH, the vehicle abruptly decelerated to 20 MPH upon releasing the accelerator pedal. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The contact was awaiting a call back. The failure mileage was approximately 16,800.
NHTSA ODI #11554182
Mileage unknown · Sep 7, 2023
Electrical SystemForward Collision Avoidance
Door wire harness failed. This was post correction of all previous recalls, which included replacement if door wiring harness. The failure caused a stall and initiation of emergency brake. This occurred at a stop light with a teen driver. Driver restarted automobile and proceeded.
NHTSA ODI #11543269
Mileage unknown · Aug 29, 2023
Back Over PreventionElectrical SystemService Brakes
My sensors continue to beep when there is no obstruction around the vehicle. At times, this will also cause the brakes to grind. When I take it in for inspection, they are unable to find any malfunction because this happens inconsistently. This puts myself and others at risk because it is very distracting to the driver. The …
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My sensors continue to beep when there is no obstruction around the vehicle. At times, this will also cause the brakes to grind. When I take it in for inspection, they are unable to find any malfunction because this happens inconsistently. This puts myself and others at risk because it is very distracting to the driver. The vehicle has been inspected by the service dealer, but they have not been able to reproduce the problem. Other lights have also popped up randomly... the driver seat belt sign, when I did have my seat belt on and the EPC sign while I drove down my street.
NHTSA ODI #11541560
Mileage unknown · Aug 23, 2023
Electrical SystemEngineService Brakes
Vehicle was purchased in Feb 2022. At around 4500 miles a low coolant level alert came on the dashboard. I checked the coolant level and saw that it was low with signs of leaking. Purchased coolant from VW dealer and topped off. Brakes make a metallic scraping/grinding sound when coming to a stop downhill at a slow speed. Vehi…
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Vehicle was purchased in Feb 2022. At around 4500 miles a low coolant level alert came on the dashboard. I checked the coolant level and saw that it was low with signs of leaking. Purchased coolant from VW dealer and topped off. Brakes make a metallic scraping/grinding sound when coming to a stop downhill at a slow speed. Vehicle runs loud and slow. Feels like engine airflow is obstructed, but it isn't. Infotainment systems constantly freezes, turns off, restarts and frequently crashes. Inductive mobile charging unit has never worked.
NHTSA ODI #11540408
Mileage unknown · May 24, 2023
Electrical SystemEngineUnknown Or Other
While driving in stop and go city traffic with the auto start/stop disengaged, the vehicle completely shut off while in drive. After releasing the brakes to proceed in traffic I was unable to control the vehicle or accelerate. The vehicle indicated that it needed to be placed in park and started manually. During this time there …
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While driving in stop and go city traffic with the auto start/stop disengaged, the vehicle completely shut off while in drive. After releasing the brakes to proceed in traffic I was unable to control the vehicle or accelerate. The vehicle indicated that it needed to be placed in park and started manually. During this time there was no control of the vehicle. The passengers were at risk of a disabled vehicle in city traffic and the vehicle inappropriately turned off. Since owning the vehicle this incident has occurred several times (approximately 7 times over 2 years). It has also occurred in inclined surfaces where the vehicle continues to roll and cannot be controlled until placed in park and restarted. The vehicle has been serviced by the dealership on multiple occasions and diagnosed for this concern. There is no solution from the dealership. The primary concern is safety.
NHTSA ODI #11523614
Mileage unknown · Nov 25, 2022
Electrical SystemForward Collision AvoidanceService Brakes
The automatic emergency braking is engaged when when it should not. This happens while traveling at highway speeds, I have been lucky the 4x it is has happened that no one was behind and I was able to override and safely continue on my way. I took the vehicle to the dealership and they stated that there are no entries in the s…
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The automatic emergency braking is engaged when when it should not. This happens while traveling at highway speeds, I have been lucky the 4x it is has happened that no one was behind and I was able to override and safely continue on my way. I took the vehicle to the dealership and they stated that there are no entries in the system log indicating any automatic emergency braking. This is very concerning, since I have had 2 incidents where the emergency braking was activated when it was supposed to. These are not in the logs either. I am also experiencing issues with the blind spot warning sensors too. I have video proof of a false alarm. The dealer said VW will not allow them to fix a vehicle with video proof. There appears to be an issue with the sensor system in the vehicle since the blind spot sensors is falsely alerting and the forward collision sensors are initiating the automatic emergency braking system. Volkswagen Customer CARE # 05487060
NHTSA ODI #11494916
Official recalls
7Jun 20, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Oct 26, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.
Consequence & remedy
Consequence: Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.
Remedy: Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.
Oct 7, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Consequence & remedy
Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Aug 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Atlas and Atlas Cross Sport vehicles. The trailer hitch bolts may have been insufficiently tightened.
Consequence & remedy
Consequence: Loose bolts may fall out, causing the remaining bolts to break, which could lead to separation of the trailer hitch and trailer, increasing the risk of a crash.
Remedy: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters are expected to be mailed October 28, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N8.
Jul 20, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Additional source detail variants (2)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Back Over Prevention: Sensing System: Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Apr 13, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Consequence & remedy
Consequence: Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Remedy: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
Mar 28, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Consequence & remedy
Consequence: A delayed air bag deployment can increase the risk of injury.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗