NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
93 reportsClear category filterMileage unknown · Jan 9, 2026
Service Brakes
Brake booster system failed, which results in spongy brake pedal with significant reduction in braking force. Problem has been seen by my entire family and me, a mechanic. Vehicle has not been inspected by manufacturer, insurance or police since the issue arose . Brake lamp illuminated and message on dash saying faulty brake boo…
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Brake booster system failed, which results in spongy brake pedal with significant reduction in braking force. Problem has been seen by my entire family and me, a mechanic. Vehicle has not been inspected by manufacturer, insurance or police since the issue arose . Brake lamp illuminated and message on dash saying faulty brake booster. Both appeared a few weeks ago.
NHTSA ODI #11709844
Mileage unknown · Jul 24, 2025
Electrical SystemService BrakesVehicle Speed Control
Due to a faulty door wiring harness (a VW recall) the car has multiple electrical issues. The car shuts itself down, loss of blinkers, speedometer, brake lights, parking brake engagement and ALL electrical functions, every alarm goes off in the car, windows roll up and down, doors will lock and unlock while driving. Which is ter…
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Due to a faulty door wiring harness (a VW recall) the car has multiple electrical issues. The car shuts itself down, loss of blinkers, speedometer, brake lights, parking brake engagement and ALL electrical functions, every alarm goes off in the car, windows roll up and down, doors will lock and unlock while driving. Which is terrifying/life threatening while driving 65 MPH on a highway with kids. We have this on video. Most recently, it shut down and would not start again. The dealership has now attempted to fix this problem 5 times and cannot get the alarm lights to turn off so now the car is not even drivable. We have tried to work with VW for a buyback twice and started this process (16 months into owning the car) when the car was under full warranty. They continued to deem the car safe and fixed and the same issues would sporadically happen. After these two cases for VW to buyback the car and them rejecting it, we are now out of warranty and they will not work with us. We bought the car brand new.
NHTSA ODI #11675930
Mileage unknown · May 13, 2025
Service BrakesUnknown Or Other
Front brakes squeal when the ceramic brake pads are engaged against the rotors. Gurgling and grinding noises behind the steering wheel and behind the brake pedal indicative of brake line issues. Brake lines not bled correctly, air in brake lines, or issues with the brake booster or pressure switch systems. Front brake issues …
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Front brakes squeal when the ceramic brake pads are engaged against the rotors. Gurgling and grinding noises behind the steering wheel and behind the brake pedal indicative of brake line issues. Brake lines not bled correctly, air in brake lines, or issues with the brake booster or pressure switch systems. Front brake issues occur the most in reverse during initial startup, when driving at a low speed, and during rainy or damp weather. Rear brakes give a loud squeal in reverse during initial startup.
NHTSA ODI #11660706
Mileage unknown · Mar 22, 2025
Service Brakes
Brakes with difficulty and makes noise time to time and braking is very uncomfortable. It seems like a struggle to break at each stop. Bought vehicle from Dublin VM, mentioned this after 1 day of purchase. Service dept stated its normal so I had Bigotires check brakes too n they said brakes look okay. I'm a Mom w a child so ou…
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Brakes with difficulty and makes noise time to time and braking is very uncomfortable. It seems like a struggle to break at each stop. Bought vehicle from Dublin VM, mentioned this after 1 day of purchase. Service dept stated its normal so I had Bigotires check brakes too n they said brakes look okay. I'm a Mom w a child so our safety is a concern when driving this vehicle!
NHTSA ODI #11649852
Mileage unknown · Feb 2, 2025
Service Brakes
Brakes make a grinding noise like they are grinding metal on metal, thinking maybe the car I had gotten needed a break change prior to me getting went ahead and changed the breaks- still metal and metal sound. The brake pedal will go all the way in as if there is no brakes. The car does not stop right away I have had a car in th…
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Brakes make a grinding noise like they are grinding metal on metal, thinking maybe the car I had gotten needed a break change prior to me getting went ahead and changed the breaks- still metal and metal sound. The brake pedal will go all the way in as if there is no brakes. The car does not stop right away I have had a car in the shop twice already and both times they tell me they cannot determine on how to correct the issues.
NHTSA ODI #11640180
Mileage unknown · Nov 14, 2024
Service Brakes
After the vehicle has sat for a couple of hours, when I get in to drive and come to a complete stop, there’s a gurgling/swooshing water sound coming from the front brakes. I confirmed my pads and rotors are fine, but the functionality of the brakes appear to act up when the noise happens. I’ve seen this reported on numerous foru…
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After the vehicle has sat for a couple of hours, when I get in to drive and come to a complete stop, there’s a gurgling/swooshing water sound coming from the front brakes. I confirmed my pads and rotors are fine, but the functionality of the brakes appear to act up when the noise happens. I’ve seen this reported on numerous forums and this is a huge safety issue. The dealership says there’s nothing they can do and the brakes are operating as they should, but this noise is not normal.
NHTSA ODI #11625155
Mileage unknown · Oct 23, 2024
Fuel/propulsion SystemPower TrainService Brakes
I have had issue after issue with this car ever since I got it. Within the first year of my lease, my car was at the dealership for 4 to 5 months. Most of it in one long stint. The vehicle was consistently having problems. All the while, I’m paying for a car I wasn’t even able to drive for a huge chunk of year 1. One time, the c…
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I have had issue after issue with this car ever since I got it. Within the first year of my lease, my car was at the dealership for 4 to 5 months. Most of it in one long stint. The vehicle was consistently having problems. All the while, I’m paying for a car I wasn’t even able to drive for a huge chunk of year 1. One time, the car completely shut down and stopped in the middle of the freeway with my three young children in the car with me. The brakes on this car have been an issue since I bought it as well. Not only have the brakes squeaked the entire time I’ve owned the car, VW has since come out and said that the brakes are defective but they’re unwilling to offer any solution. There have been factory issues with this vehicle many many times that have caused real safety issues. Rarely did Volkswagon actually offer any sort of fix or realistic timeline for when I can expect things to be addressed. Even in some cases, they just completely ignored me as if I’m just a number and not an actual customer Who drives his children in this car. This was my third Volkswagen. I have always sang the praises of VW. But this experience has quite literally made me never want to buy another Volkswagon product again. I have about nine payments remaining on my lease and I am anxious to move on to a better safer vehicle with a brand that does right by the consumer. Volkswagon told me that even with all of what I’ve been through with Volkswagon, which is on the record by the way in the form of repair orders, as well as cost to customer service, I did not qualify for a buyback on my vehicle. Nor would they let me just return my lease. The dealership has basically said that their hands are tied. And corporate has repeatedly done nothing, and turned me away. I asked that you guys step in not only for me in particular, but for all the other Volkswagon owners who are unhappy. And there are many. Especially those who drive the same make, and model is me, the atlas. Thank you.
NHTSA ODI #11621632
Mileage unknown · Oct 19, 2024
Service Brakes
Brakes had to be replaced at only 19,500 miles and now the car has 38,000 miles and they sound horrible again. The entire time I’ve had this car the brakes have made squealing and grinding noises. The VW dealer couldn’t access VW brakes last year due to shortage so put after market rotors on my car without my permission. I had a…
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Brakes had to be replaced at only 19,500 miles and now the car has 38,000 miles and they sound horrible again. The entire time I’ve had this car the brakes have made squealing and grinding noises. The VW dealer couldn’t access VW brakes last year due to shortage so put after market rotors on my car without my permission. I had a loaner and they called and told me my car was “ready” out of the blue. Horrible experiences. Will never buy a VW again.
NHTSA ODI #11620785
Mileage unknown · Jun 13, 2024
Service BrakesSteeringWheels
Steering wheel vibrates when going 55mph and over. Tired have been balanced and aligned I bought new tires and rims and got them balanced and aligned as well spent a lot of money and it’s still an issue. Vehicle pulls to the left, even with an alignment done. Taken to multiple shops they “can’t find the issue” .. my brakes grind…
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Steering wheel vibrates when going 55mph and over. Tired have been balanced and aligned I bought new tires and rims and got them balanced and aligned as well spent a lot of money and it’s still an issue. Vehicle pulls to the left, even with an alignment done. Taken to multiple shops they “can’t find the issue” .. my brakes grind, squeak, but again they said they are perfectly fine. My touchscreen turns off randomly for days won’t turn on nothing works on it and because of that I can’t put it in ECO mode , use navigation, or any other features and because VW couldn’t replicate the same issue they can’t fix it despite my many videos I showed them. I have only had the car since Feb 26,2024 and put more money into this than I’d like.
NHTSA ODI #11594115
Mileage unknown · Jun 1, 2024
Service Brakes
I hear a loud grinding, metal-on-metal noise when braking or while driving. I also notice vibrations or pulsation in the pedal or steering wheel. Whenever the car sits for a period of time, about 90% of the time, the car will produce a massively loud metal-on-metal grind that can be felt in the brake pedal and steering wheel for…
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I hear a loud grinding, metal-on-metal noise when braking or while driving. I also notice vibrations or pulsation in the pedal or steering wheel. Whenever the car sits for a period of time, about 90% of the time, the car will produce a massively loud metal-on-metal grind that can be felt in the brake pedal and steering wheel for the first 3 or so stops from 30mph or higher. The dealership claims it's "normal," which is unacceptable for a vehicle bought in 2021.
NHTSA ODI #11591863
Official recalls
17Jun 20, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Mar 29, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Oct 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Jul 20, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Additional source detail variants (2)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Back Over Prevention: Sensing System: Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Apr 13, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Consequence & remedy
Consequence: Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Remedy: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
Mar 28, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Consequence & remedy
Consequence: A delayed air bag deployment can increase the risk of injury.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Feb 16, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
Nov 17, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence & remedy
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Additional source detail variants (2)
Air Bags: Air Bag/restraint Control Module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Visibility:defroster/defogger/hvac System
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Oct 15, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence & remedy
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Suspension:front:wheel Bearing
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Aug 6, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence & remedy
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Additional source detail variants (2)
Electrical System:wiring:relays/solenoids
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Electrical System:wiring:fuses And Circuit Breakers
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Mar 3, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence & remedy
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Wheels:rim
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Jan 27, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Consequence & remedy
Consequence: A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
Nov 18, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Nov 17, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Consequence & remedy
Consequence: A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Nov 13, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Consequence & remedy
Consequence: Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
Aug 26, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.
Aug 26, 2020
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence & remedy
Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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