NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
41 reportsClear category filterMileage unknown · Sep 8, 2024
EngineFuel/propulsion SystemVehicle Speed Control
The car stalls and turns off when operating at a slow speed, both in forward or reverse. This is a serious and potentially deadly problem. With my two young children in the car, I was turning left across three lanes of oncoming traffic. When I began to accelerate, my car stalled in the middle of the first lane. I had to figure o…
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The car stalls and turns off when operating at a slow speed, both in forward or reverse. This is a serious and potentially deadly problem. With my two young children in the car, I was turning left across three lanes of oncoming traffic. When I began to accelerate, my car stalled in the middle of the first lane. I had to figure out what happened, put it in park, restart the car and finish my turn before being hit by oncoming traffic. This has happened 2-3 times each day since this started last week. This has nothing to do with Eco mode or automatic start/stop feature. I am familiar with both of those and disengage them when I start the car. The car has approx 28k miles and is well maintained. It is still well within warranty. The check engine light came on and the code it throws is P0496 for a bad EVAP system. I took it to VW dealer and they re-created and diagnosed the problem. Essentially, the EVAP system has faulty parts and it is causing the gas tank to collapse. The EVAP canister, the purge valve and the gas tank all need to be replaced. The problem is they do not have the parts to replace the gas tank. And they have no idea when they are going to get them. Literally, no time horizon. The VW service advisor admitted that they’ve seen ‘some frequency’ with this problem lately, mainly on 2019-2023 models. It’s a parts issue, not a wear & tear nor maintenance issue. If you look this up online, you’ll see hundreds of posts about this issue with similar scary situations like mine. Couple this with the active recall already in place (passenger airbag may not deploy in an accident) and there’s no solution for that recall, either. My family feels in jeopardy every time we drive our family car. Why is there not a recall for the gas tank collapse? How can we compel VW to produce a remedy in a timely manner? This is going to be a fatal issue for some family. Please help. I am happy to document and share photos/ videos of the situation.
NHTSA ODI #11613279
Mileage unknown · Aug 29, 2024
Fuel/propulsion SystemPower Train
In May I brought the vehicle to the dealership because the vehicle was turning off at low speeds (exiting a parking lot) or switching from Drive to Reverse. This was in conjunction with the check engine light coming on. The dealership diagnosed it as a fuel sensor failure, which they told me was safe to drive, and they'd order t…
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In May I brought the vehicle to the dealership because the vehicle was turning off at low speeds (exiting a parking lot) or switching from Drive to Reverse. This was in conjunction with the check engine light coming on. The dealership diagnosed it as a fuel sensor failure, which they told me was safe to drive, and they'd order the part. I went back the next week when the sensor had been received and the repair was made. Last week, the low fuel alert flashed when I knew the vehicle was not low on fuel. The alert was not stable for a few days (it turned on and then turned back off, and then on again), and the vehicle started to have the same issue of stopping at low speeds. I had it towed to the dealership because I was too worried to drive it. The dealership diagnosed it with a 'swollen and leaky gas tank'. They sent photos upon request and the gas tank appears to have a tear. It is not due to any accident or road debris. The VW dealership has recommended a complete gas tank replacement, and let me know the gas tanks are on back order and did not have a date it would be available. This is extremely dangerous situation because 1. it was leaking gas and 2. it was coming to a stop. I drive around children (my own and others) and I can't imagine if something had happened while I was in driving around a car of kids. I read on different sites (Reddit and other car sites) and it seems the stopping problem with the Atlas is somewhat common, unfortunately. I am curious if it's due to a bad gas tank or if it is a separate malfunction with the vehicle. I called the Volkswagen Care Line and was told that they were sorry, but my vehicle was no longer under warranty, so they were unable to give me any information or guidance.
NHTSA ODI #11611715
Mileage unknown · Aug 15, 2024
EngineFuel/propulsion SystemUnknown Or Other
The vehicle would turn off randomly when stopped at a Stop sign or traffic light. It the had to be put in park and restarted. The dealership Kelly VW in Danvers, MA diagnosed the problem and this is what the invoice said. "cel is on code p0461 is active. performed tsb hooked up battery charger and updated ecm per tsb" Si, in…
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The vehicle would turn off randomly when stopped at a Stop sign or traffic light. It the had to be put in park and restarted. The dealership Kelly VW in Danvers, MA diagnosed the problem and this is what the invoice said. "cel is on code p0461 is active. performed tsb hooked up battery charger and updated ecm per tsb" Si, in my opinion this is at the least a potentially serious safety issue that should have warranted a recall and/or something that would be covered under the 80,000 mile or 8 year Federal Emissions Warranty
NHTSA ODI #11608781
Mileage unknown · Aug 1, 2024
Electrical SystemForward Collision AvoidanceFuel/propulsion System
On [XXX] my 2021 Volkswagen Atlas cut off on [XXX] at the red light and I was almost rear ended multiple times until a kind gentleman moved my car out of the intersection. It has been parked in my driveway since because the battery won't hold a charge. I had the battery tested but the machine read that something is draining the…
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On [XXX] my 2021 Volkswagen Atlas cut off on [XXX] at the red light and I was almost rear ended multiple times until a kind gentleman moved my car out of the intersection. It has been parked in my driveway since because the battery won't hold a charge. I had the battery tested but the machine read that something is draining the battery even without keys being in the car ignition switch. The windows goes up and down by themselves without the power being engaged. The car is surging and all of these things are included on a recall list for Volkswagen which I will include in this complaint but Volkswagen specifically Kurt O from VW Social Media said that won't do anything to help. I truly believe they are picking and choosing whose VIN number to repair and the rest are left to their own vices. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11605970
Mileage unknown · Jul 25, 2024
Fuel/propulsion System
Object, too small to be seen or causing sound on impact while driving on HWY, ruptured the gas tank, making it loose gas / heavily dripping gas. No warning on car computer. I did not notice the leak until arriving at my destination and I don’t really want to think about what could have happened. Gas dripping could have caused ca…
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Object, too small to be seen or causing sound on impact while driving on HWY, ruptured the gas tank, making it loose gas / heavily dripping gas. No warning on car computer. I did not notice the leak until arriving at my destination and I don’t really want to think about what could have happened. Gas dripping could have caused car go up in flames, causing severe damage to passengers, other vehicles, other people. Car was inspected at VW dealership, gas tank needed complete replacement. Same dealership advised same day another VW came into the dealership with exact same issue. VW states no warranty. I’m seriously wondering if VW gas tanks are made of such weak material / are insufficiently protected to cause such a huge safety concern.
NHTSA ODI #11604583
Mileage unknown · Jul 11, 2024
Electrical SystemEngineFuel/propulsion System
My 2021 Atlas with around 28,000 miles turned off on me instead of restarting while the auto start/stop function was engaged. This happened 3 times. 1) June 26, 2024 I was in standstill traffic. My auto start/stop was engaged and when I took my foot off my brake to move, my Atlas engine turned off (power stayed on) and a message…
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My 2021 Atlas with around 28,000 miles turned off on me instead of restarting while the auto start/stop function was engaged. This happened 3 times. 1) June 26, 2024 I was in standstill traffic. My auto start/stop was engaged and when I took my foot off my brake to move, my Atlas engine turned off (power stayed on) and a message appeared stating “please start engine manually”. I had to switch my car from Drive to Park and then turn it on again. 2) June 26, 2024 I was parking and when maneuvering in to a parking spot and took my foot of the break, my Atlas engine turned off (power stayed on) and a message appeared stating “please start engine manually”. I had to switch my car from Drive to Park and then turn it on again. 3) July 8, 2024 same as number 2. Except I know for a fact that my start/stop was turned off. I took it to the dealership and they found that my battery failed and replaced it. About a week later is when the 3rd incident occurred. My car is currently at the dealership where “they aren’t finding any faults”. It is incredibly dangerous to have a car unexpectedly turn off on you while in the middle of a highway, intersection, or really around any other cars. The dealership cannot reproduce the problem; however, it is sporadic. Multiple forums online mention other owners having the same exact issue.
NHTSA ODI #11601312
Mileage unknown · Jun 7, 2024
EngineFuel/propulsion System
My vehicle has been to the dealership multiple times for incorrectly stalling, revving RPMS at uphill turns and rough idling with no corrective action taken. initial issues started around 30k miles and the dealership continued to tell me nothing is wrong because engine light was not on. I recently went over a speed bump in a sch…
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My vehicle has been to the dealership multiple times for incorrectly stalling, revving RPMS at uphill turns and rough idling with no corrective action taken. initial issues started around 30k miles and the dealership continued to tell me nothing is wrong because engine light was not on. I recently went over a speed bump in a school zone. My vehicle stalled and my engine light came on. Initial code was P0446 error code indicates an evaporative emission control system (EVAP) vent control circuit malfunction. The N80 purge valve and charcoal canister were to blame for this uneasy safety issue. I was told at the dealership that my charcoal canister might malfunction if i overfill my vehicle with gas which made me realize, this may have been the initial issue. I put gas until it clicks off but i have noticed my vehicle went from filling up with 16.5 gallons to stopping at 18-19 gallons. I have also noticed when i park my car and my gas is close to the empty line it shoots back up just a bit next time i turn on my vehicle. Now I am monitoring my gas gauge as this may be faulty and what caused all the safety issues I was experiencing. I drive my car very scared these days not knowing when it will randomly turn off on me while driving.
NHTSA ODI #11593082
Mileage unknown · Jun 3, 2024
Fuel/propulsion System
Frequently, the carbon/graphite canister causes issues - even the VW mechanic has admitted to me personally that it's a poor design. Other people mention this same issue here [XXX] This issue has caused safety issues for us several times during the time I've owned this vehicle. The vehicle can stall while backing up, or (less c…
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Frequently, the carbon/graphite canister causes issues - even the VW mechanic has admitted to me personally that it's a poor design. Other people mention this same issue here [XXX] This issue has caused safety issues for us several times during the time I've owned this vehicle. The vehicle can stall while backing up, or (less commonly) while driving forward at full speed. This did happen to us two years ago while driving over a bridge, the vehicle completely stalled while coming down the bridge on a highway. Fortunately we were able to pull off and restart the car which resolved the issue; we had to bring it into the dealership and they replaced the carbon canister. It's also happened while backing up out of parking spots and other times when the vehicle is in motion. This issue is common and VW has issued an extended warranty to cover the expenses incurred by this common issue, but they haven't recalled it, fixed it, or changed the design on newer cars either. I had to bring my car back today for this and am currently waiting for the parts - so here I have to drive it for at least another week while fully at risk of causing an issue; they also refused to give me a different car. Driving this car with such a frequent dangerous issue makes me wish I'd never bought a Volkswagen. I now need to get a different car purely because of this issue, so it's really just not right what VW is doing here. They need to be forced to fix this issue - I am not comfortable driving it or another VW knowing about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11592114
Mileage unknown · May 6, 2024
EngineFuel/propulsion System
Vehicle infrequently stalls when approaching idle conditions making it unsafe at intersections
NHTSA ODI #11587339
Mileage unknown · Apr 11, 2024
Electrical SystemEngineFuel/propulsion System
Engine stalled again, no warning, no check engine light, nothing when coming to a slow stop. Had to place vehicle in park, shut ignition off, open driver side door, close door. Only then I was able to start the car. This is the second time this happened.
NHTSA ODI #11582485
Official recalls
17Jun 20, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Mar 29, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Oct 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Jul 20, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Additional source detail variants (2)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Back Over Prevention: Sensing System: Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Apr 13, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Consequence & remedy
Consequence: Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Remedy: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
Mar 28, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Consequence & remedy
Consequence: A delayed air bag deployment can increase the risk of injury.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Feb 16, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
Nov 17, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence & remedy
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Additional source detail variants (2)
Air Bags: Air Bag/restraint Control Module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Visibility:defroster/defogger/hvac System
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Oct 15, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence & remedy
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Suspension:front:wheel Bearing
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Aug 6, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence & remedy
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Additional source detail variants (2)
Electrical System:wiring:relays/solenoids
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Electrical System:wiring:fuses And Circuit Breakers
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Mar 3, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence & remedy
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Wheels:rim
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Jan 27, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Consequence & remedy
Consequence: A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
Nov 18, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Nov 17, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Consequence & remedy
Consequence: A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Nov 13, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Consequence & remedy
Consequence: Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
Aug 26, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.
Aug 26, 2020
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence & remedy
Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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