NHTSA owner reports · September 18, 2026 snapshot.
Forward Collision Avoidance complaints
68 reportsClear category filterMileage unknown · Mar 11, 2024
Electrical SystemForward Collision Avoidance
The forward collision warning activated out of the blue and the automatic emergency braking was applied for no reason. Was driving to go pick up daughter from school on March 11, 2024 at approximately 11:50 AM. Driving on neighborhood road with speed limit of 40 mph. Driving at 40 mph with no other vehicles anywhere near me…
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The forward collision warning activated out of the blue and the automatic emergency braking was applied for no reason. Was driving to go pick up daughter from school on March 11, 2024 at approximately 11:50 AM. Driving on neighborhood road with speed limit of 40 mph. Driving at 40 mph with no other vehicles anywhere near me in front, behind, or in opposing lane. All of a sudden the front collision warning light on dash popped up and the emergency brakes applied for no reason! This caused the vehicle to seize up and come to a screeching halt. Luckily there were no vehicles behind me that could have rear-ended me, and there were no other vehicles coming from opposing direction that I would might have slid into. There was NO reason why this should have happened. There were NO vehicles anywhere in the vicinity. No leaves falling, no debris in the roadway, nothing. No inclement weather, it was sunny and dry but cold approximatley 40 F. Inspected front of vehicle afterwards and there was nothing obstructing the sensors or cameras on front end.
NHTSA ODI #11576616
Mileage unknown · Jan 20, 2024
Forward Collision AvoidanceInjury
Component Malfunction: Emergency Braking system (EBS) engaged without warning systems alerting inside the car cockpit at a speed of 50 MPH on a high speed 4’ lane street. The car would not move forward and disengage the EBS until the ignition was turned off and appeared to reset the car. The driver was able to drive to the next…
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Component Malfunction: Emergency Braking system (EBS) engaged without warning systems alerting inside the car cockpit at a speed of 50 MPH on a high speed 4’ lane street. The car would not move forward and disengage the EBS until the ignition was turned off and appeared to reset the car. The driver was able to drive to the next driveway and inspect the car and review the site on the street where the car suddenly engaged the EBS. There was no visible evidence of debris or obstacles in the path of travel. Safety: The sudden stop physically jolted the driver, causing muscle soreness for several days. There were no cars in the area at the time, if there had been, the car would have created a major accident due sudden stop in traffic and potential physical damage to the driver. The sudden stop did impact the drivers shoulders and back muscles for several days of soreness. Dealership confirmation / Inspection: The issue was reported to the dealership and the next day was driven to the dealership (at the request of the dealership service team). The dealership is currently inspecting the vehicle. No other inspections occurred outside the owners visual inspection of the wheel wheels and brakes immediately after the EBS incident Prior warning lights / related incidents: There was warning lamps that lasted for about a mile of driving approximately a week before this incident and the car sensors have suddenly gone off in the past without any cars in the vicinity. The car has also been having wire harness issues in the drivers door that result in unresponsive or opposite operation of the window switch on the drivers side door.
NHTSA ODI #11566739
Mileage unknown · Jan 4, 2024
Forward Collision Avoidance
MY BRAKE WARNING COMES ON FROM TIME TO TIME WHILE DRIVING, ADAPTIVE ACC WARNING LIGHT COMES ON FROM TIME TO TIME LETTING ME KNOW I NEED TO STOP USING IT, FRONT SENSORS COMES ON WHILE DRIVING LETTING ME KNOW I'M TO CLOSE TO AN OBJECT WHILE DRIVING AND THERE'S NO VEHICLE THERE OR CLOSE TO MY SUV. THIS HAS HAPPEN ON SEVERAL OCCASIO…
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MY BRAKE WARNING COMES ON FROM TIME TO TIME WHILE DRIVING, ADAPTIVE ACC WARNING LIGHT COMES ON FROM TIME TO TIME LETTING ME KNOW I NEED TO STOP USING IT, FRONT SENSORS COMES ON WHILE DRIVING LETTING ME KNOW I'M TO CLOSE TO AN OBJECT WHILE DRIVING AND THERE'S NO VEHICLE THERE OR CLOSE TO MY SUV. THIS HAS HAPPEN ON SEVERAL OCCASIONS AND BEEN TAKEN TO VW SERVICE DEPARTMENT, (VW OF OAKLAND), AND WAS TOLD THEY CAN'T RECREATE THE PROBLEM . LAST DATE THIS HAPPEN WAS 01/03/24, I HAVE VIDEO OF THE INCIDENT ON MY CELL PHONE.
NHTSA ODI #11563449
Mileage unknown · Dec 20, 2023
Forward Collision AvoidanceUnknown Or Other
The gps in the vehicle navigation shows an inaccurate location of the vehicle, which causes problems for adaptive cruise, and vehicle safety notifications on the dash. Incorrect speed limit indicators occur as a result, and vehicle navigation is rendered useless. It looks ridiculous to all passengers as the vehicle will show on …
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The gps in the vehicle navigation shows an inaccurate location of the vehicle, which causes problems for adaptive cruise, and vehicle safety notifications on the dash. Incorrect speed limit indicators occur as a result, and vehicle navigation is rendered useless. It looks ridiculous to all passengers as the vehicle will show on GPS somewhere it isn’t, even driving through fields where there are now roads. Problem is intermittent and can last for days or minutes at a time. Known problem on the 2021 as well as more recent models of the vehicle.
NHTSA ODI #11561118
11,300 miles · Apr 18, 2023
Forward Collision Avoidance
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 30 MPH, the Forward Collision Avoidance system erroneously activated causing the vehicle to suddenly stop in the middle of the road. The contact indicated that during the failure, no other vehicles or objects were nearby to cause the system …
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The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 30 MPH, the Forward Collision Avoidance system erroneously activated causing the vehicle to suddenly stop in the middle of the road. The contact indicated that during the failure, no other vehicles or objects were nearby to cause the system to be activated. The vehicle was taken to the local dealer who was unable to duplicate the failure. After retrieving the vehicle, the failure occurred a second time. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 11,300. The dealer installed a new door ajar switch and safety harness service but not replaced.
NHTSA ODI #11517619
Mileage unknown · Mar 1, 2023
Air BagsForward Collision AvoidanceStructureCrash
I was hit from behind and slammed into the car in front of me while stopped at a light. The collision totaled my Atlas at 95% The air bags did not deploy nor did their give a warning for the collision. The damage was so severe that the inner frame of the vehicle is beyond repair. Recent warranty repairs were done to this vehicl…
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I was hit from behind and slammed into the car in front of me while stopped at a light. The collision totaled my Atlas at 95% The air bags did not deploy nor did their give a warning for the collision. The damage was so severe that the inner frame of the vehicle is beyond repair. Recent warranty repairs were done to this vehicle prior to the accident one set to the dash electronics in the .ast 4 months. This car remains at the body shop awaiting INS settlement for the car
NHTSA ODI #11509635
Mileage unknown · Dec 28, 2022
Electrical SystemForward Collision Avoidance
As part of the existing recall on my vehicle, I am noticing serious mechanical issues ranging from the parking brake engaging when approaching a stop, the rear window rolling down (it's 0 degrees out), failure of Adaptive Cruise Control and a host of other electrical issues. The dealer is unable to see the car for 3 weeks and de…
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As part of the existing recall on my vehicle, I am noticing serious mechanical issues ranging from the parking brake engaging when approaching a stop, the rear window rolling down (it's 0 degrees out), failure of Adaptive Cruise Control and a host of other electrical issues. The dealer is unable to see the car for 3 weeks and despite acknowledging my problems are consistent with the recall and have no loaner available for me in the meantime. VW Care informed me that my only recourse is to "call around" until I find one that can help me sooner. They will not offer to reimburse for a rental vehicle. This is unacceptable, the problem is not the dealer but a mechanical issue and VW needs to recognize that if their dealerships can't help because of workload then they need to support their customers.
NHTSA ODI #11499127
Mileage unknown · Nov 18, 2022
Electrical SystemExterior LightingForward Collision Avoidance
We have an open case with Volkswagen, but the remedy part is on back order, in the meantime we have to use this unsafe car. The dealership where car was purchased from is not providing a loaner/rental despite being told by our Volkswagen care team specialist that he is obligated to. The car emergency brake comes on at every stop…
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We have an open case with Volkswagen, but the remedy part is on back order, in the meantime we have to use this unsafe car. The dealership where car was purchased from is not providing a loaner/rental despite being told by our Volkswagen care team specialist that he is obligated to. The car emergency brake comes on at every stop(I’m shook at every stop, knots in my stomach every single stop I make, stop sign, trying to park, red lights), driver side front and back windows open spontaneously, non stop beeping(anxiety inducing) when car is parked idle, driver side window doesn’t open manually pressing the button, CAR DOES NOT LOCK On driver door, like not at all, alarm will go on sometimes when opening, but it is never locked posing a serious threat, anyone can open my door if I am stoped at a light, or idling in car. Car can be stolen at any point, I feel unsafe and very distressed.
NHTSA ODI #11494076
31,000 miles · Jun 21, 2022
Electrical SystemForward Collision AvoidanceVehicle Speed Control
The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving approximately 60 MPH, the message "Apply Brakes" displayed and the vehicle abruptly stopped. During the failure, there were no other vehicles or objects were nearby to cause the Forward Collision Avoidance safety feature to be activated. In addition,…
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The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving approximately 60 MPH, the message "Apply Brakes" displayed and the vehicle abruptly stopped. During the failure, there were no other vehicles or objects were nearby to cause the Forward Collision Avoidance safety feature to be activated. In addition, the contact indicated that while driving the vehicle, safety messages would be displayed that included the cruise control and parking sensors unavailable. The cause of the failure was not yet determined. The local dealer was contacted and the contact was informed that the failure was related to the NHTSA Campaign Number: 22V152000 (Air Bags); which included a wiring harness repair however, the parts were not yet available. The failure mileage was 31,000.
NHTSA ODI #11470181
Mileage unknown · May 31, 2022
Air BagsElectrical SystemForward Collision Avoidance
VW Atlas 2021 is having issues with the driver side harness which there is an active recall without repair for. Car started to show error messages related to parking brake, air bag functionality, windows roll up and down, parking brake has engaged while driving in early April. Multiple dealers contacted and no loaner vehicle or …
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VW Atlas 2021 is having issues with the driver side harness which there is an active recall without repair for. Car started to show error messages related to parking brake, air bag functionality, windows roll up and down, parking brake has engaged while driving in early April. Multiple dealers contacted and no loaner vehicle or repairs identified or offered. Car feels completely unsafe to drive due to random braking and error messages.
NHTSA ODI #11466760
Official recalls
17Jun 20, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Mar 29, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Oct 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Jul 20, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Additional source detail variants (2)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Back Over Prevention: Sensing System: Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Apr 13, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Consequence & remedy
Consequence: Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Remedy: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
Mar 28, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Consequence & remedy
Consequence: A delayed air bag deployment can increase the risk of injury.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Feb 16, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
Nov 17, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence & remedy
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Additional source detail variants (2)
Air Bags: Air Bag/restraint Control Module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Visibility:defroster/defogger/hvac System
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Oct 15, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence & remedy
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Suspension:front:wheel Bearing
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Aug 6, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence & remedy
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Additional source detail variants (2)
Electrical System:wiring:relays/solenoids
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Electrical System:wiring:fuses And Circuit Breakers
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Mar 3, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence & remedy
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Wheels:rim
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Jan 27, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Consequence & remedy
Consequence: A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
Nov 18, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Nov 17, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Consequence & remedy
Consequence: A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Nov 13, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Consequence & remedy
Consequence: Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
Aug 26, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.
Aug 26, 2020
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence & remedy
Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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