NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
97 reportsClear category filterMileage unknown · Feb 1, 2024
Engine
My vehicle alerted me that I needed to start my vehicle, while I was driving. I had accelerated to a speed of about 25mph, when I got this alert. My vehicle stalled and I pulled over to restart, but my vehicle would not restart again. I had my vehicle towed to VW of ST AUGUSTINE. I took 2 days for my vehicle to be diagnosed by t…
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My vehicle alerted me that I needed to start my vehicle, while I was driving. I had accelerated to a speed of about 25mph, when I got this alert. My vehicle stalled and I pulled over to restart, but my vehicle would not restart again. I had my vehicle towed to VW of ST AUGUSTINE. I took 2 days for my vehicle to be diagnosed by the dealership. Upon speaking with VW of St AUG, I advised that I had not had any notification of engine lights and/or system failure issues. I advised I was hearing no tapping and/or whining noises at all. This incident was very scary and put my life and other lives in jeopardy. My vehicle was unsafe to operate and I was not aware. I was informed by the dealership that they had no way detecting an issue of this manner without taking the engine apart. I was advised that a pulley inside my engine bent and cause another piece to brake. They are advising I need a brand new engine which will cost $16k to replace. For an issue, no one was aware was going on.
NHTSA ODI #11569287
Mileage unknown · Jan 8, 2024
Engine
Car turns off while in traffic and the auto start is turned off. Have to put it in park and click the start button. When it stars ABS, park assist, tire pressure and other dashboard lights turn on.
NHTSA ODI #11564244
Mileage unknown · Nov 30, 2023
EngineFuel/propulsion System
2018 Atlas SEL Premium 3.6L V6. Currently at VW dealership for warranty work. Vehicle has had coolant leaks in the past where dealer replaced water pump. Atlas in for the third time for misfiring in cylinder 6 and other misfiring engine codes. They found issues with the head cylinder gasket and will be replacing the head gasket.…
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2018 Atlas SEL Premium 3.6L V6. Currently at VW dealership for warranty work. Vehicle has had coolant leaks in the past where dealer replaced water pump. Atlas in for the third time for misfiring in cylinder 6 and other misfiring engine codes. They found issues with the head cylinder gasket and will be replacing the head gasket. There are blogs about this issue throughout the internet.
NHTSA ODI #11557752
Mileage unknown · Nov 28, 2023
Electrical SystemEngineFuel/propulsion System
2018 atlas 3.6 sel premium 4 motion. 3rd time in for service for fuel injector MIL code and misfiring with no resolve. Computer was reprogrammed from VW and compression test and replacement of injectors. Mil code turned on again for misfiring. Vehicle will loose full driving power and only drive at lower speeds without accepting…
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2018 atlas 3.6 sel premium 4 motion. 3rd time in for service for fuel injector MIL code and misfiring with no resolve. Computer was reprogrammed from VW and compression test and replacement of injectors. Mil code turned on again for misfiring. Vehicle will loose full driving power and only drive at lower speeds without accepting the overdrive when depressing pedal.
NHTSA ODI #11557314
Mileage unknown · Oct 6, 2023
Electrical SystemEngineService Brakes
When starting up my vehicle the battery turns on but the engine will not start. My dash will light up with multiple warnings. These are the specific ones that warn me: Error: electronic stabilization control (ESC) Error: hill hold assist BRAKE - Brake booster faulty ERROR: Hill hold assist Front assist not available. ERROR: tire…
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When starting up my vehicle the battery turns on but the engine will not start. My dash will light up with multiple warnings. These are the specific ones that warn me: Error: electronic stabilization control (ESC) Error: hill hold assist BRAKE - Brake booster faulty ERROR: Hill hold assist Front assist not available. ERROR: tire pressure monitoring system. Trans. in emerg. Mode. You can continue driving. FAULT: electronic parking brake. Eventually my car starts up, but this is after several attempts. Once I shut car off and go to start back up, it goes through the whole process again. My car was taken into Volkswagen dealership and they said it was my fuel pump, fuel filter & battery. They “fixed” that but by the time I drove my car home, the issue started back up again. My safety is 100% put at risk because not only does my car not start up right away but I can be driving my vehicle and it will slow me down on a main highway and make me brake and then I need to attempt to restart my car to get it started up again several times. I have children I drive around in this vehicle and it is not safe to drive. My car has been illuminating the check engine light and all the other ones for each error I stated above. The problem itself has not been identified. When I did research, the 2019-2020 VW Atlas’s were recalled for this same issue it seems. But mine wasn’t because it is a 2018.
NHTSA ODI #11548574
Mileage unknown · Aug 23, 2023
Electrical SystemEngineUnknown Or Other
I was driving the vehicle was in drive moving on the road and literally turned off. Completely disabled in the road. I purchased a new battery in September 2022, got the battery tested again and there’s no issue with it. Mechanics can’t find an issue. I had the engine stop feature off (the light is on when it’s off) and it turn…
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I was driving the vehicle was in drive moving on the road and literally turned off. Completely disabled in the road. I purchased a new battery in September 2022, got the battery tested again and there’s no issue with it. Mechanics can’t find an issue. I had the engine stop feature off (the light is on when it’s off) and it turned itself off prior to the car shutting off completely. I was unable to restart and someone had to assist in Pushing my vehicle out of the road then jumpstart my car. Again I had everything thoroughly checked and there are no active issues.
NHTSA ODI #11540366
80,000 miles · Aug 7, 2023
Electrical SystemEngine
The contact owns a 2018 Volkswagen Atlas. The contact stated that while driving approximately 15-20 MPH and approaching a stop, while decelerating, the vehicle inadvertently shut off. The START/STOP feature became inoperable. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle rolled into …
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The contact owns a 2018 Volkswagen Atlas. The contact stated that while driving approximately 15-20 MPH and approaching a stop, while decelerating, the vehicle inadvertently shut off. The START/STOP feature became inoperable. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle rolled into an intersection. While her husband was driving, the START/STOP feature became inoperable. The contact stated that the “START/STOP System/Restart Manually” message was displayed. The vehicle was taken to the local dealer, who drove the vehicle for approximately four miles but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
NHTSA ODI #11536872
Mileage unknown · Jul 17, 2023
EnginePower TrainVehicle Speed Control
My 2018 Volkswagen Atlas has a defect that has impaired my ability to use the vehicle as intended. It is not only unsafe but I am in fear of driving freeways because I do not know when my car will cut off. Manufactures were fully aware of their defective products. I have read forums pertaining to the 2018 Volkswagen Atlas engin…
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My 2018 Volkswagen Atlas has a defect that has impaired my ability to use the vehicle as intended. It is not only unsafe but I am in fear of driving freeways because I do not know when my car will cut off. Manufactures were fully aware of their defective products. I have read forums pertaining to the 2018 Volkswagen Atlas engine sputtering (Causes and Diagnosis). It states that the causes could be a bad fuel system, ignition system,MAF sensor, or bad converter. I have owned my vehicle for over a year and a half. During this time my vehicle has repeatedly started sputtering, deccelerated and turned off. It has happened 3 times and I do not feel safe. Have taken to dealership only to be told nothing was wrong with car. On October 18, 2022 Volkswagen Group of America recalled 74,067 SUV'S due to Engine Failure that could result in stall, increasing risks of crash. Troublesome connecting rod bearings that potentially lead to oil leaks and fire. Volkswagen has recalled 2022-2023 Volkswagen Atlas and Atlas Cross Sport.This is a Manufacturer's defect. The defect did not start in 2022-2023 models the problem occured in 2017 when the Volkswagen Atlas was launched as a one of the most innovative technical platforms in automotive industry. I understand that the Federal law requires safety recalls repairs to be provided up to 15 years because safety recalls do not expire. NHTS I am requesting that safety recalls be performed on 2018 Volkswagen Atlas because the same problems exit. I am requesting that Volkswagen Group of America stand behind their products, take ownership of the necessary repairs to keep consumers safe from harms way. I thought there was nothing more terrifying than being buried alive until I drove up and down the streets of San Francisco in a 2018 Volkswagen Atlas. The fear of not knowing when your car will start sputtering and decelerating causing you to plunge to your death is the most terrifying experience that I have just indured in my life.
NHTSA ODI #11532710
Mileage unknown · Jul 7, 2023
EngineForward Collision AvoidanceService Brakes
Our 2018 VW Atlas will randomly shut the engine off even with auto start/shut off disabled. This has happened 5 times in 3 months. It has done so on the highway and on main streets putting our family of 6 at risk of being in an auto crash every time. The brakes have automatically came on 2 times. Forward collision sensors come o…
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Our 2018 VW Atlas will randomly shut the engine off even with auto start/shut off disabled. This has happened 5 times in 3 months. It has done so on the highway and on main streets putting our family of 6 at risk of being in an auto crash every time. The brakes have automatically came on 2 times. Forward collision sensors come on with nothing in front of us which also puts the breaks on and makes a distracting loud beep which has made me jump out of surprise while driving. The EPA rated fuel economy is 26 highway and 22 city. We drive both and rarely get above 16 combined MPG even with multiple drivers and making an attempt at getting better economy. Our Atlas also makes a loud “clunk” sound from the undercarriage in the center/rear of the vehicle. It does this while driving or while parked with the vehicle idling. Also not major but sometimes when the front passenger window is half down, if you push the button to roll it up, it goes all the way down. We are going to take it in to VW soon but there is a lot wrong that either make driving it a hazard to ourselves and other drivers and makes us feel very uncomfortable. We love it but we are also afraid of it. There is currently no open recalls. I’ve been a mechanic, a machinist and an engineer for nearly 20 years. Some stuff just doesn’t make sense. I read the crank and cam pulses, usually you’d expect a drop in pulse that could cause the engine to shut down but there’s nothing. Nothing on the scan tool or on the onboard vehicle diagnostic.
NHTSA ODI #11530992
48,000 miles · May 9, 2023
Engine
The contact owns a 2018 Volkswagen Atlas. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact was able to stop and shift to park (P) and restart the vehicle. The contact stated that the check engine and another unknown warning light were illuminated. The contact stated that the failure had …
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The contact owns a 2018 Volkswagen Atlas. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact was able to stop and shift to park (P) and restart the vehicle. The contact stated that the check engine and another unknown warning light were illuminated. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to a local dealer; however, the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 48,000. The VIN was not available.
NHTSA ODI #11521198
Official recalls
17Sep 11, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.
Consequence & remedy
Consequence: A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 16, 2026.
Mar 29, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Feb 16, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
May 5, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Consequence & remedy
Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
Remedy: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
Mar 5, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Consequence & remedy
Consequence: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 24, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R1.
Sep 16, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Consequence & remedy
Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.
Remedy: Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.
Jan 31, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.
Consequence & remedy
Consequence: In the event of a crash necessitating frontal air bag deployment, a delayed or disabled airbag deployment can increase the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the air bag crash sensor, free of charge. The recall began February 21, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AL.
May 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Dec 19, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Consequence & remedy
Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
Nov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence & remedy
Consequence: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Aug 20, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas vehicles. During production, the air conditioning system drain tube may have been twisted, causing water to drain into the air bag control module.
Consequence & remedy
Consequence: The wet air bag control module may result in an unintentional deployment of the air bags, increasing the risk of injury or crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the air conditioning drain tube, and if it is twisted, the drain tube and air bag control module will be replaced, free of charge. Some of the affected vehicles have had their drain tube previously replaced but did not receive a new air bag control module; the airbag control module will be replaced in these vehicles. The recall began September 14, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87F9.
Aug 15, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.
Consequence & remedy
Consequence: The loose brake bracket bolts can allow the caliper to move, reducing braking ability or causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the brake caliper bracket bolt tightness, replacing and re-torque the bolts as necessary, free of charge. Additionally brake caliper fasteners, bleeder valve, and brake hose bolts will be checked and torqued to the correct specification, if necessary, free of charge. For Passat vehicles, dealers will also inspect the parking brake cable for proper connection, free of charge. The recall began September 14, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 46H6.
Jun 7, 2018
Volkswagen Group of America, Inc. (Volkswaen) is recalling certain 2018 Volkswagen Atlas vehicles. The owner's manuals provided with the affected vehicles do not inform the customers about the child restraint size limitation/restrictions for the second row center seating position. As a result, the center and adjacent outboard seat belt buckles on the second row can become damaged it a child seat base is installed that is wider than 12.6 inches.
Consequence & remedy
Consequence: A damaged seat belt buckle can release unexpectedly, increasing the risk of injury in a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the center and left outboard seat belt buckles, and replace them if necessary, free of charge. Volkswagen will also provide an owner's manual supplement addressing child safety and child restraints. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X1.
Jun 6, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Consequence & remedy
Consequence: If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
Jun 1, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.
May 2, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain Volkswagen Atlas vehicles. The fuel tank on these vehicles may leak fuel due to a manufacturing error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began June 22, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AW. Note: This recall is an expansion of recall 17V-766.
Nov 29, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The fuel tank may have been manufactured with insufficient wall thickness, potentially resulting in the tank leaking fuel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began December 10, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AQ.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE23017 · Inadvertent Automatic Emergency Braking
Opened Sep 28, 2023 · Closed Dec 18, 2024
Status: closed (inferred from source dates) · Forward Collision Avoidance; Forward Collision Avoidance: Automatic Emergency Braking
On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas vehicles.The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Volkswagen indicated that it is aware of a total of 292 reports that may relate to the alleged defect in MY 2018-2019 Volkswagen Atlas vehicles.Volkswagen stated that some customers possibly had an inadequate understanding of Front Assist and its limitations. However, many consumer complaints alleged that Volkswagen dealerships were unable to reproduce the condition or Volkswagen dealerships informed the consumers that this braking is considered normal Front Assist operation. ODI's analysis shows that MY 2019 Volkswagen Atlas vehicles have the highest rate of unique incident reports alleging AEB inadvertent activation when compared to their Volkswagen peers.The rate of unique incident reports alleging AEB inadvertent activation in MY 2018 Volkswagen Atlas vehicles was comparable to their Volkswagen peers. To date, ODI has received a total of 69 consumer complaints of inadvertent activation of Front Assist in MY 2018-2019 Volkswagen Atlas vehicles. In total, ODI reviewed 264 unique (i.e., non-duplicative Vehicle Identification Numbers) reports that may relate to the alleged defect, which include eight reports of incidents involving an alleged injury and two reports involving a crash. PE23017 has been upgraded to an Engineering Analysis (EA24004) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations in MY 2019 Volkswagen Atlas vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Forward Collision Avoidance: Automatic Emergency Braking
On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas vehicles.The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Volkswagen indicated that it is aware of a total of 292 reports that may relate to the alleged defect in MY 2018-2019 Volkswagen Atlas vehicles.Volkswagen stated that some customers possibly had an inadequate understanding of Front Assist and its limitations. However, many consumer complaints alleged that Volkswagen dealerships were unable to reproduce the condition or Volkswagen dealerships informed the consumers that this braking is considered normal Front Assist operation. ODI's analysis shows that MY 2019 Volkswagen Atlas vehicles have the highest rate of unique incident reports alleging AEB inadvertent activation when compared to their Volkswagen peers.The rate of unique incident reports alleging AEB inadvertent activation in MY 2018 Volkswagen Atlas vehicles was comparable to their Volkswagen peers. To date, ODI has received a total of 69 consumer complaints of inadvertent activation of Front Assist in MY 2018-2019 Volkswagen Atlas vehicles. In total, ODI reviewed 264 unique (i.e., non-duplicative Vehicle Identification Numbers) reports that may relate to the alleged defect, which include eight reports of incidents involving an alleged injury and two reports involving a crash. PE23017 has been upgraded to an Engineering Analysis (EA24004) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations in MY 2019 Volkswagen Atlas vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Forward Collision Avoidance
On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas vehicles.The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Volkswagen indicated that it is aware of a total of 292 reports that may relate to the alleged defect in MY 2018-2019 Volkswagen Atlas vehicles.Volkswagen stated that some customers possibly had an inadequate understanding of Front Assist and its limitations. However, many consumer complaints alleged that Volkswagen dealerships were unable to reproduce the condition or Volkswagen dealerships informed the consumers that this braking is considered normal Front Assist operation. ODI's analysis shows that MY 2019 Volkswagen Atlas vehicles have the highest rate of unique incident reports alleging AEB inadvertent activation when compared to their Volkswagen peers.The rate of unique incident reports alleging AEB inadvertent activation in MY 2018 Volkswagen Atlas vehicles was comparable to their Volkswagen peers. To date, ODI has received a total of 69 consumer complaints of inadvertent activation of Front Assist in MY 2018-2019 Volkswagen Atlas vehicles. In total, ODI reviewed 264 unique (i.e., non-duplicative Vehicle Identification Numbers) reports that may relate to the alleged defect, which include eight reports of incidents involving an alleged injury and two reports involving a crash. PE23017 has been upgraded to an Engineering Analysis (EA24004) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations in MY 2019 Volkswagen Atlas vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE21008 · Fuel Injector Leak
Opened Mar 29, 2021 · Closed Oct 3, 2022
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:fuel Injection System:injectors
On March 29, 2021, the Office of Defects Investigations (ODI) opened PE21-008 to investigate instances of fuel injectors leaking in the engine compartment in model year (MY) 2018 through 2020 Volkswagen Atlas and Atlas Cross Sport SUVs. These vehicles are equipped with either a 3.6 or 2.0 liter engine. The subject investigation concerns vehicles equipped with 3.6L engines. Prior to opening the investigation, ODI also observed that warranty data for the fuel system from TREAD reporting was an outlier for the MY 2018 Atlas.The allegation involved fuel injectors leaking fuel near engine compartment components that operate at high temperatures. Consumers allege a fuel leak, fuel odor, and/or an illuminated check engine malfunction indicator light (MIL) on that alerts them to the condition. Fuel leaking in the engine compartment has a higher potential risk of fire as nearby components are operating at higher temperatures compared to other areas of the vehicle. No fires have been connected to this issue to date.The 3.6L engine is a VR6 type engine. Due to its specific design, the VR6 has two types of injectors with different designs installed. Cylinders 1, 3, and 5 use long injectors and cylinders 2, 4, and 6 use short injectors. Unlike the short injectors, the long injectors require an extension pipe necessary to reach cylinders 1, 3, and 5. Volkswagen stated that the potential root cause for a leaking injector is typically either a damaged, misaligned, or missing supporting ring or a damaged O-ring. These rings assist in connecting the injector to the extension pipe. If one of these conditions is present in a vehicle, the O-ring has difficulty withstanding fuel pressure over time.Volkswagen stated that an analysis of warranty data related to leaking injectors in vehicles equipped with 3.6L engines showed that the vast majority of leaking allegations were related to internal leaks. Fuel can leak into the cylinder causing misfiring in the affected cylinders. This condition would not cause fuel to enter into the engine compartment. Volkswagen states that these internal leaks pose no unreasonable risk to motor vehicle safety.Analysis of all relevant data indicates that the subject condition is an early-life failure with a relatively low failure rate. The average failure mileage calculated from all data sources was determined to be approximately 14,000 miles. Only two failures were reported outside of the vehicles' warranty coverage period. The average time to failure for the subject vehicle population is approximately 12 months in service (MIS). The majority of failures were below the average of 14,000 miles or 12 MIS. Analysis of reported failures showed that the failure rate is approximately 0.08% or 0.8 incidents per thousand vehicles (IPTV).To date, there have been no reported fires, crashes, injuries, or fatalities related to this issue. In view of the low rate of failure, the nature of early-life failure, and low potential hazard to drivers, this Preliminary Evaluation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.Review the ODI reports cited above at nhtsa.gov under the following identification numbers:11446833, 11438403, 11382958, 11298402, 11291955, 11218819, 11218780
Additional source detail variants (2)
Fuel System, Gasoline:fuel Injection System:injectors
On March 29, 2021, the Office of Defects Investigations (ODI) opened PE21-008 to investigate instances of fuel injectors leaking in the engine compartment in model year (MY) 2018 through 2020 Volkswagen Atlas and Atlas Cross Sport SUVs. These vehicles are equipped with either a 3.6 or 2.0 liter engine. The subject investigation concerns vehicles equipped with 3.6L engines. Prior to opening the investigation, ODI also observed that warranty data for the fuel system from TREAD reporting was an outlier for the MY 2018 Atlas.The allegation involved fuel injectors leaking fuel near engine compartment components that operate at high temperatures. Consumers allege a fuel leak, fuel odor, and/or an illuminated check engine malfunction indicator light (MIL) on that alerts them to the condition. Fuel leaking in the engine compartment has a higher potential risk of fire as nearby components are operating at higher temperatures compared to other areas of the vehicle. No fires have been connected to this issue to date.The 3.6L engine is a VR6 type engine. Due to its specific design, the VR6 has two types of injectors with different designs installed. Cylinders 1, 3, and 5 use long injectors and cylinders 2, 4, and 6 use short injectors. Unlike the short injectors, the long injectors require an extension pipe necessary to reach cylinders 1, 3, and 5. Volkswagen stated that the potential root cause for a leaking injector is typically either a damaged, misaligned, or missing supporting ring or a damaged O-ring. These rings assist in connecting the injector to the extension pipe. If one of these conditions is present in a vehicle, the O-ring has difficulty withstanding fuel pressure over time.Volkswagen stated that an analysis of warranty data related to leaking injectors in vehicles equipped with 3.6L engines showed that the vast majority of leaking allegations were related to internal leaks. Fuel can leak into the cylinder causing misfiring in the affected cylinders. This condition would not cause fuel to enter into the engine compartment. Volkswagen states that these internal leaks pose no unreasonable risk to motor vehicle safety.Analysis of all relevant data indicates that the subject condition is an early-life failure with a relatively low failure rate. The average failure mileage calculated from all data sources was determined to be approximately 14,000 miles. Only two failures were reported outside of the vehicles' warranty coverage period. The average time to failure for the subject vehicle population is approximately 12 months in service (MIS). The majority of failures were below the average of 14,000 miles or 12 MIS. Analysis of reported failures showed that the failure rate is approximately 0.08% or 0.8 incidents per thousand vehicles (IPTV).To date, there have been no reported fires, crashes, injuries, or fatalities related to this issue. In view of the low rate of failure, the nature of early-life failure, and low potential hazard to drivers, this Preliminary Evaluation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.Review the ODI reports cited above at nhtsa.gov under the following identification numbers:11446833, 11438403, 11382958, 11298402, 11291955, 11218819, 11218780
Fuel System, Gasoline
On March 29, 2021, the Office of Defects Investigations (ODI) opened PE21-008 to investigate instances of fuel injectors leaking in the engine compartment in model year (MY) 2018 through 2020 Volkswagen Atlas and Atlas Cross Sport SUVs. These vehicles are equipped with either a 3.6 or 2.0 liter engine. The subject investigation concerns vehicles equipped with 3.6L engines. Prior to opening the investigation, ODI also observed that warranty data for the fuel system from TREAD reporting was an outlier for the MY 2018 Atlas.The allegation involved fuel injectors leaking fuel near engine compartment components that operate at high temperatures. Consumers allege a fuel leak, fuel odor, and/or an illuminated check engine malfunction indicator light (MIL) on that alerts them to the condition. Fuel leaking in the engine compartment has a higher potential risk of fire as nearby components are operating at higher temperatures compared to other areas of the vehicle. No fires have been connected to this issue to date.The 3.6L engine is a VR6 type engine. Due to its specific design, the VR6 has two types of injectors with different designs installed. Cylinders 1, 3, and 5 use long injectors and cylinders 2, 4, and 6 use short injectors. Unlike the short injectors, the long injectors require an extension pipe necessary to reach cylinders 1, 3, and 5. Volkswagen stated that the potential root cause for a leaking injector is typically either a damaged, misaligned, or missing supporting ring or a damaged O-ring. These rings assist in connecting the injector to the extension pipe. If one of these conditions is present in a vehicle, the O-ring has difficulty withstanding fuel pressure over time.Volkswagen stated that an analysis of warranty data related to leaking injectors in vehicles equipped with 3.6L engines showed that the vast majority of leaking allegations were related to internal leaks. Fuel can leak into the cylinder causing misfiring in the affected cylinders. This condition would not cause fuel to enter into the engine compartment. Volkswagen states that these internal leaks pose no unreasonable risk to motor vehicle safety.Analysis of all relevant data indicates that the subject condition is an early-life failure with a relatively low failure rate. The average failure mileage calculated from all data sources was determined to be approximately 14,000 miles. Only two failures were reported outside of the vehicles' warranty coverage period. The average time to failure for the subject vehicle population is approximately 12 months in service (MIS). The majority of failures were below the average of 14,000 miles or 12 MIS. Analysis of reported failures showed that the failure rate is approximately 0.08% or 0.8 incidents per thousand vehicles (IPTV).To date, there have been no reported fires, crashes, injuries, or fatalities related to this issue. In view of the low rate of failure, the nature of early-life failure, and low potential hazard to drivers, this Preliminary Evaluation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.Review the ODI reports cited above at nhtsa.gov under the following identification numbers:11446833, 11438403, 11382958, 11298402, 11291955, 11218819, 11218780
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