The contact owns a 2022 Volkswagen Atlas Cross Sport. The contact stated that overnight 1/3 of the engine oil had leaked onto the ground. While starting the vehicle, there was an abnormal oil burning odor and visible smoke coming from the engine. There was no warning light illuminated. The vehicle was towed to an independent mec…
Read full complaint
The contact owns a 2022 Volkswagen Atlas Cross Sport. The contact stated that overnight 1/3 of the engine oil had leaked onto the ground. While starting the vehicle, there was an abnormal oil burning odor and visible smoke coming from the engine. There was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed, and the contact was informed that the VVT sensors, timing cover gasket, and timing cover needed to be replaced. The parts were replaced; however, the oil leak persisted, and the parts were replaced a second time. The contact was informed that the PCV was inoperable as per the Emissions Service Action Code: 10LP. The contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure; however, the contact was advised that the repair would be an out-of-pocket expense, minus the PCV. The vehicle was not repaired. The failure mileage was 82,933.
Illustration