Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 4 of 40 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Lane Departure. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports1 fire reports2 injury reports
What owners actually said
40 reports
Mileage unknown · Jul 17, 2024
Lane Departure
Lane keep assist will intermittently trigger while driving straight. After having this happen several times, I now disable the option at the start of every drive. Lane keep assist module will trigger a fault and restart mid drive despite being turned off prior to driving. This is in a drive by wire vehicle in which there is no…
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Lane keep assist will intermittently trigger while driving straight. After having this happen several times, I now disable the option at the start of every drive. Lane keep assist module will trigger a fault and restart mid drive despite being turned off prior to driving. This is in a drive by wire vehicle in which there is no direct connection between the physical wheels and the steering wheels. This has happened 3 times to me, and once to my wife. It has happened on my neighborhood streets going less than 20 mph, and it has happened on highways going 65 mph. The modules on the vehicle will intermittently, but frequently fail. The notification of various modules failing only appears on the center console screen and lasts for less than .5 second. There is no log available to the owner/consumer for prior failures if the system is able to "recover". The only way that I was able to discover this behavior by the lane keep assist module is because 2 systems had failures, then cleared and the "feature" was suddenly active in the middle of a drive. I do not know what the first system that failed was, by the time I looked down it have changed to the lane keep assist module. The vehicle has aprox. 6000 total miles on it as of the most recent incident. All other incidents happened prior to that mileage. Vinfast customer service is happy to take reports and tell me that their vehicle service department will get in touch with me. There have been no attempts to contact me by the vehicle service department, and the company does not allow customers to directly contact the vehicle service department.
NHTSA ODI #11603022
Mileage unknown · Jul 11, 2024
Electrical System
vehicle would not go into drive. car immediately stops and I wasn't able to get the car into drive or reverse. Had to be towed to the service station with no cause determined.
NHTSA ODI #11601116
Mileage unknown · Jun 18, 2024
Air BagsElectrical SystemEngine
Vehicle drive system fault: This issue has happened to me 2x in my personal car and 1x in the loaner vehicle that Vinfast gave me. When this happens, the vehicle shuts off. You can’t put the car in drive or reverse. You have to leave the car, wherever it is, walk a good distance away& wait for about 15mins. The first time,…
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Vehicle drive system fault: This issue has happened to me 2x in my personal car and 1x in the loaner vehicle that Vinfast gave me. When this happens, the vehicle shuts off. You can’t put the car in drive or reverse. You have to leave the car, wherever it is, walk a good distance away& wait for about 15mins. The first time, I was pulling into a spot at a grocery store & and car died in the middle of the aisle. I was blocking all traffic. Luckily after 4 mins the car was able to go into N and I got pushed into a parking spot. The second time was with the loaner car, I started to back up and the car died. This time, I had to walk in the rain to a store down the street and wait for the car to “disconnect from the key fob” and wait 15 mins. The third time I was in my personal car and I was moving. I slowed down to make a turn and the car slammed on the brakes and died. For me, this is a huge safety issue. I’ve been driving for over 25, had many cars and never had issues like this. I’m not always in a safe location where I can get out and leave the vehicle. Also, ever time I get into this car there is a new error message, for example. The AES system turns off when facing the sun . I’ve reported all of this and documented everything. I feel unsafe in this car. The dealer said “ the driver fault will happen when you put it in gear too fast”. I’ve driving like this for 25 years and I’ve never had a car turn or and leave me stranded. I don’t trust this vehicle
NHTSA ODI #11595051
Mileage unknown · Jun 15, 2024
Unknown Or Other
While I was driving to work, the car started to lose power all of the sudden; I had to exit the freeway, as soon as I was off the highway, the car no longer moved. I called customer service they indicated that I should try to reset the car (which I did) and was able to drive the car again but with a lot of warning signs. I think…
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While I was driving to work, the car started to lose power all of the sudden; I had to exit the freeway, as soon as I was off the highway, the car no longer moved. I called customer service they indicated that I should try to reset the car (which I did) and was able to drive the car again but with a lot of warning signs. I think it is a safety concern because I could hit or get hit by another car while trying to pull over. Customer Service told me to expect a call from the Service Center but at this date they haven't call me yet.
NHTSA ODI #11594539
Mileage unknown · Jun 12, 2024
Electrical System
I was driving on the Highway and when I stopped at a red light the vehicle stopped working. I was not able to put it in neutral to be able to move it to the side of the road. I had several warning messages while i was on the phone with 911. I was lucky enough that police came to assist me within minutes since I was at an interse…
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I was driving on the Highway and when I stopped at a red light the vehicle stopped working. I was not able to put it in neutral to be able to move it to the side of the road. I had several warning messages while i was on the phone with 911. I was lucky enough that police came to assist me within minutes since I was at an intersection of two highways. I could've been killed or caused a bad accident. I called Vinfast to check the problem and they never transfer me to the service department. I explained the problem and they just told me that if it happens again they will consider it. But since the vehicle restarted after 20 minutes there was no reason to check it. I asked to talk to a supervisor but the customer service representative refused. She just told me that she was making a note about it. This was a very dangerous situation. My life and the life of others were at risk. I have pictures and short videos showing the car in the middle of the highway and there is a call made to the 911. Thank you
NHTSA ODI #11594032
Mileage unknown · Jun 12, 2024
Lane DepartureSteering
Lane keep assist feature is on by default even with new software updates. when you merging to turning lane at intersections even with the turn signal is on, the car will try stop you merging into the turning lane.
NHTSA ODI #11593922
Mileage unknown · Jun 11, 2024
Lane DepartureSteering
On June 7th, I experienced a concerning incident involving the lane-keeping assist feature in my car while driving on Pinehurst Dr. in Aptos. As I was going around a corner just after the elementary school, I had forgotten to turn off the lane assist feature. Since there is no permanent way to disable this feature, when another…
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On June 7th, I experienced a concerning incident involving the lane-keeping assist feature in my car while driving on Pinehurst Dr. in Aptos. As I was going around a corner just after the elementary school, I had forgotten to turn off the lane assist feature. Since there is no permanent way to disable this feature, when another car approached from the opposite direction, the lane assist system kicked in aggressively. I had slightly drifted too close to the center lane, and the system forcefully jerked the steering wheel to the right. This sudden and aggressive correction nearly caused me to hit a teenager riding a bicycle on the right side of the road. If I had only one hand on the steering wheel, the lane assist could have easily caused the car to veer off the road or collide with other vehicles, pedestrians, or in my case, the bicyclist. Although the manufacturer is aware of this issue, they do not seem to be giving it due consideration. The overly aggressive nature of the lane-keeping assist feature poses a significant safety risk and is a dangerous flaw in the system. I believe this problem needs to be addressed urgently to prevent potential accidents and ensure the safety of drivers, passengers, and other road users.
NHTSA ODI #11593599
Mileage unknown · Jun 3, 2024
Lane Departure
The line keeping assist system keeps on jerking the car into traffic
NHTSA ODI #11592279
Mileage unknown · May 22, 2024
Electrical SystemLane DepartureSteering
Lane keep assist feature is on by default and will try correct the steering even when it is going in straight line but one of the lane in road is missing or not vissible. This could be mainly in intersections. I also had an issue where steering wheel adjustment is not working due to communication box issue, they had to unplug …
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Lane keep assist feature is on by default and will try correct the steering even when it is going in straight line but one of the lane in road is missing or not vissible. This could be mainly in intersections. I also had an issue where steering wheel adjustment is not working due to communication box issue, they had to unplug and replug the wire between communication box and steering wheel. It also stopped in the middle if road saying electrical system failure with in two days of my leased car. It was in service center for 45 days and got my car back recently.
NHTSA ODI #11590043
Mileage unknown · May 16, 2024
Forward Collision AvoidanceLane Departure
As per the technical specifications, The VF8 car must adhere collision safety features. But actually when we drive the car on freeways, State highways, and internal roads, these safely features never worked for me. Kindly refer the attached technical feature documents so called supported features by the manufacturer.
VinFast Auto, LLC (VinFast) is recalling certain 2023-2025 VF8 vehicles. The Advanced Driver Assistance System (ADAS) may activate during wide turns, causing unexpected steering wheel movements that are difficult for the driver to override.
Consequence & remedy
Consequence: A steering wheel that moves unexpectedly may increase the risk of a crash.
Remedy: VinFast will update the ADAS software, free of charge. Owner notification letters were mailed October 27, 2025. Owners may contact VinFast customer service at 1-833-503-0600.
VinFast Auto, LLC (VinFast) is recalling certain 2023-2025 VF8 vehicles. The center air bag mounted in the driver's seat may deploy improperly during a side impact crash and strike the driver's arm.
Consequence & remedy
Consequence: An air bag that strikes the driver increases the risk of injury.
Remedy: Dealers will replace the center air bag, free of charge. Owner notification letters were mailed January 23, 2025. Owners may contact VinFast customer service at 1-833-503-0600.
VinFast Auto, LLC (VinFast) is recalling certain 2022-2024 VF8 vehicles. Inactive ignitors may have been installed in the air bags.
Consequence & remedy
Consequence: Inactive ignitors can prevent the air bags from deploying, increasing the risk of injury during a crash.
Remedy: VinFast will replace the air bags, free of charge. Owner notification letters were mailed June 21, 2024. Owners may contact VinFast customer service at 1-833-503-0600. VinFast's number for this recall is VPAC-291.
VinFast Auto, LLC (VinFast) is recalling certain 2023 VF8 vehicles. A software error may cause the multifunction head unit (MHU) display to go blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence & remedy
Consequence: A blank MHU display will not show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
Remedy: VinFast will update the software, free of charge. Owner notification letters were mailed June 1, 2023. Owners may contact VinFast customer service at 1-833-503-0600. VinFast's number for this recall is VPAC-74.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE24025 · Lane Keep Assist System
Opened Sep 10, 2024 · Closed Oct 21, 2025
Status: closed (inferred from source dates) · Lane Departure; Lane Departure: Lane Keep: Automatic Steering; Lane Departure: Lane Keep: Steering Assist
On September 10, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 24025 to assess allegations of lane departures with the Lane Keep Assist (LKA) system engaged in Model Year (MY) 2023 through 2024 VinFast VF8 vehicles. The reports further alleged that the system exhibited difficulty detecting lanes on the roadway and, under certain conditions, provided improper steering inputs that resulted in an inconsistent control effort required by the driver, potentially elevating the risk of a crash or injury. To date, ODI has received a total of 17 related Vehicle Owner Questionnaires (VOQ) of the LKA system in the subject vehicles. As a part of the investigation, NHTSA’s Vehicle Research and Test Center (VRTC) replicated the VOQ- reported conditions in a MY 2024 VinFast VF8. VRTC documented that two conditions within the MY 2024 VinFast VF8 LKA system may induce the vehicle to deviate laterally outside of the intended travel lane when navigating sweeping roadway curves. First, during sweeping turns, the steering wheel force required may abruptly change mid-turn, altering the steering wheel force equilibrium between driver input and roadway force, potentially causing the driver to unintentionally steer excessively leading vehicle to cross over its lane boundaries. Second, the LKA system may apply steering inputs to maintain the curve that move the vehicle toward the inside lane line and, in some cases, across the lane boundary, increasing the risk of a collision. On August 27, 2025, VinFast filed NHTSA Recall No. 25V-559 to address the safety-related defect in the LKA system. This recall consists of a software update that is intended to refine the system’s steering control and improve the overall driving smoothness. Specifically, the software update will: (i) reduce steering wheel vibration during the activation of the vehicle’s advance driver-assistance system (ADAS); (ii) make it easier for the driver to override the ADAS; and (iii) smooth the transition between an active and inactive LKA system, so that driver inputs deactivating the system may not cause unintended vehicle maneuvers. Because this recall action is taken by VinFast, ODI is closing PE24025. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. The opening resume identified VOQ #11585817 as a fatal crash involving a vehicle roadway departure at high speed. ODI’s analysis found the crash conditions are not consistent with those observed during VRTC testing for this investigation. The subject vehicle’s Event Data Recorder (EDR) sustained fire damage during the collision, rendering the recorded data inaccessible at this time. ODI has no evidence linking this crash to the LKA behavior identified in PE24025 and will continue to monitor for any additional information that might warrant further assessment of this incident.
Additional source detail variants (3)
Lane Departure: Lane Keep: Automatic Steering
On September 10, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 24025 to assess allegations of lane departures with the Lane Keep Assist (LKA) system engaged in Model Year (MY) 2023 through 2024 VinFast VF8 vehicles. The reports further alleged that the system exhibited difficulty detecting lanes on the roadway and, under certain conditions, provided improper steering inputs that resulted in an inconsistent control effort required by the driver, potentially elevating the risk of a crash or injury. To date, ODI has received a total of 17 related Vehicle Owner Questionnaires (VOQ) of the LKA system in the subject vehicles. As a part of the investigation, NHTSA’s Vehicle Research and Test Center (VRTC) replicated the VOQ- reported conditions in a MY 2024 VinFast VF8. VRTC documented that two conditions within the MY 2024 VinFast VF8 LKA system may induce the vehicle to deviate laterally outside of the intended travel lane when navigating sweeping roadway curves. First, during sweeping turns, the steering wheel force required may abruptly change mid-turn, altering the steering wheel force equilibrium between driver input and roadway force, potentially causing the driver to unintentionally steer excessively leading vehicle to cross over its lane boundaries. Second, the LKA system may apply steering inputs to maintain the curve that move the vehicle toward the inside lane line and, in some cases, across the lane boundary, increasing the risk of a collision. On August 27, 2025, VinFast filed NHTSA Recall No. 25V-559 to address the safety-related defect in the LKA system. This recall consists of a software update that is intended to refine the system’s steering control and improve the overall driving smoothness. Specifically, the software update will: (i) reduce steering wheel vibration during the activation of the vehicle’s advance driver-assistance system (ADAS); (ii) make it easier for the driver to override the ADAS; and (iii) smooth the transition between an active and inactive LKA system, so that driver inputs deactivating the system may not cause unintended vehicle maneuvers. Because this recall action is taken by VinFast, ODI is closing PE24025. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. The opening resume identified VOQ #11585817 as a fatal crash involving a vehicle roadway departure at high speed. ODI’s analysis found the crash conditions are not consistent with those observed during VRTC testing for this investigation. The subject vehicle’s Event Data Recorder (EDR) sustained fire damage during the collision, rendering the recorded data inaccessible at this time. ODI has no evidence linking this crash to the LKA behavior identified in PE24025 and will continue to monitor for any additional information that might warrant further assessment of this incident.
Lane Departure: Lane Keep: Steering Assist
On September 10, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 24025 to assess allegations of lane departures with the Lane Keep Assist (LKA) system engaged in Model Year (MY) 2023 through 2024 VinFast VF8 vehicles. The reports further alleged that the system exhibited difficulty detecting lanes on the roadway and, under certain conditions, provided improper steering inputs that resulted in an inconsistent control effort required by the driver, potentially elevating the risk of a crash or injury. To date, ODI has received a total of 17 related Vehicle Owner Questionnaires (VOQ) of the LKA system in the subject vehicles. As a part of the investigation, NHTSA’s Vehicle Research and Test Center (VRTC) replicated the VOQ- reported conditions in a MY 2024 VinFast VF8. VRTC documented that two conditions within the MY 2024 VinFast VF8 LKA system may induce the vehicle to deviate laterally outside of the intended travel lane when navigating sweeping roadway curves. First, during sweeping turns, the steering wheel force required may abruptly change mid-turn, altering the steering wheel force equilibrium between driver input and roadway force, potentially causing the driver to unintentionally steer excessively leading vehicle to cross over its lane boundaries. Second, the LKA system may apply steering inputs to maintain the curve that move the vehicle toward the inside lane line and, in some cases, across the lane boundary, increasing the risk of a collision. On August 27, 2025, VinFast filed NHTSA Recall No. 25V-559 to address the safety-related defect in the LKA system. This recall consists of a software update that is intended to refine the system’s steering control and improve the overall driving smoothness. Specifically, the software update will: (i) reduce steering wheel vibration during the activation of the vehicle’s advance driver-assistance system (ADAS); (ii) make it easier for the driver to override the ADAS; and (iii) smooth the transition between an active and inactive LKA system, so that driver inputs deactivating the system may not cause unintended vehicle maneuvers. Because this recall action is taken by VinFast, ODI is closing PE24025. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. The opening resume identified VOQ #11585817 as a fatal crash involving a vehicle roadway departure at high speed. ODI’s analysis found the crash conditions are not consistent with those observed during VRTC testing for this investigation. The subject vehicle’s Event Data Recorder (EDR) sustained fire damage during the collision, rendering the recorded data inaccessible at this time. ODI has no evidence linking this crash to the LKA behavior identified in PE24025 and will continue to monitor for any additional information that might warrant further assessment of this incident.
Lane Departure
On September 10, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 24025 to assess allegations of lane departures with the Lane Keep Assist (LKA) system engaged in Model Year (MY) 2023 through 2024 VinFast VF8 vehicles. The reports further alleged that the system exhibited difficulty detecting lanes on the roadway and, under certain conditions, provided improper steering inputs that resulted in an inconsistent control effort required by the driver, potentially elevating the risk of a crash or injury. To date, ODI has received a total of 17 related Vehicle Owner Questionnaires (VOQ) of the LKA system in the subject vehicles. As a part of the investigation, NHTSA’s Vehicle Research and Test Center (VRTC) replicated the VOQ- reported conditions in a MY 2024 VinFast VF8. VRTC documented that two conditions within the MY 2024 VinFast VF8 LKA system may induce the vehicle to deviate laterally outside of the intended travel lane when navigating sweeping roadway curves. First, during sweeping turns, the steering wheel force required may abruptly change mid-turn, altering the steering wheel force equilibrium between driver input and roadway force, potentially causing the driver to unintentionally steer excessively leading vehicle to cross over its lane boundaries. Second, the LKA system may apply steering inputs to maintain the curve that move the vehicle toward the inside lane line and, in some cases, across the lane boundary, increasing the risk of a collision. On August 27, 2025, VinFast filed NHTSA Recall No. 25V-559 to address the safety-related defect in the LKA system. This recall consists of a software update that is intended to refine the system’s steering control and improve the overall driving smoothness. Specifically, the software update will: (i) reduce steering wheel vibration during the activation of the vehicle’s advance driver-assistance system (ADAS); (ii) make it easier for the driver to override the ADAS; and (iii) smooth the transition between an active and inactive LKA system, so that driver inputs deactivating the system may not cause unintended vehicle maneuvers. Because this recall action is taken by VinFast, ODI is closing PE24025. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. The opening resume identified VOQ #11585817 as a fatal crash involving a vehicle roadway departure at high speed. ODI’s analysis found the crash conditions are not consistent with those observed during VRTC testing for this investigation. The subject vehicle’s Event Data Recorder (EDR) sustained fire damage during the collision, rendering the recorded data inaccessible at this time. ODI has no evidence linking this crash to the LKA behavior identified in PE24025 and will continue to monitor for any additional information that might warrant further assessment of this incident.
2023 Vinfast Vf 8 Problems, Complaints & Recalls | Skip That Year
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