Sunroof shattered while I was on the highway almost injuring me and causing me to get into an accident, no rocks or debris found to cause this. Toyota refuses to take any responsibility for this and I have to fix it myself
2015 Toyota Venza
Owner reports · Recalls · Investigations
Fewer warning signs than most model years
Owner complaints for the 2015 Toyota Venza are lower than the model-year median of 59.
About this comparison →How this year compares
Owner complaints by model year
Compare all Venza years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 15 of 27 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Seats. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
9 reportsThe navigation and radio system will cut off and restart that warning. This loses critical settings and distracts drivers from attention to the road. If you’re using navigation, it’s gone if you are listening to instructions from an external source connected to the system, it’s gone. This radio is definitely available for inspec…
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The navigation and radio system will cut off and restart that warning. This loses critical settings and distracts drivers from attention to the road. If you’re using navigation, it’s gone if you are listening to instructions from an external source connected to the system, it’s gone. This radio is definitely available for inspection. This is a frequent occurrence on most any trip at any time multiple times per trip. This is definitely a safety hazard, if traveling in heavy traffic and unfamiliar places.
Sunroof leaking into front driver & passenger pillars with airbags. Dealership quotes $6k to fix, but they didn’t know where / how it’s leaking!! There are no drain lines in this model, so it’s just a leak into the air bags plain and simple. This is a manufacturer issue- if no drain lines / weep holes, then why do you have to …
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Sunroof leaking into front driver & passenger pillars with airbags. Dealership quotes $6k to fix, but they didn’t know where / how it’s leaking!! There are no drain lines in this model, so it’s just a leak into the air bags plain and simple. This is a manufacturer issue- if no drain lines / weep holes, then why do you have to replace a $6k sunroof to fix an $50 seal / gasket? Very Unsat. Others are having the same issue. Saw 13 others with similar or same issue on NHTSA website…Toyota dealer was charging me $1,000 to look at it and tell me , yeah, there is a leak! Thats why I brought it to you! This is the panoramic sunroof model. Very unsafe!
On 10/24/22, I was stopped in traffic at the lower end of a hill. This was in Arlington, TX on Lamar St. near Collins traveling east. Although I was using my brakes as we were at a red light, the car started accelerating forward. It would not stop with further brake usage or trying to put the car into park position. I hit the ca…
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On 10/24/22, I was stopped in traffic at the lower end of a hill. This was in Arlington, TX on Lamar St. near Collins traveling east. Although I was using my brakes as we were at a red light, the car started accelerating forward. It would not stop with further brake usage or trying to put the car into park position. I hit the car in front of me gently. Not seeing any damage, and because the other driver did not feel the impact, I did not report the incident to the insurance company. I do not know if it was a brake problem or other problem. I recently purchased the car after my Toyota Camry was totaled at the end of July 2022. However, that car had a similar problem in another accident that was reported to my Allstate agent.
DRIVING DOWN THE HIGHWAY AND COMING TO A STOP SIGN THERE WAS A SUDDEN EXPLOSION...IT SOUNDED LIKE A TIRE EXPLODED BUT LOUDER. I STOPPED AT THE STOP SIGN AND GOT OUT OF MY CAR AND WALKED AROUND THE VEHICLE FOR A BUSTED TIRE, BUT THEN I SAW THAT MY SUNROOF WAS CONTINUING TO CRACK...THE SUNROOF HAD EXPLODED. I WALKED TO THE VEHICLE…
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DRIVING DOWN THE HIGHWAY AND COMING TO A STOP SIGN THERE WAS A SUDDEN EXPLOSION...IT SOUNDED LIKE A TIRE EXPLODED BUT LOUDER. I STOPPED AT THE STOP SIGN AND GOT OUT OF MY CAR AND WALKED AROUND THE VEHICLE FOR A BUSTED TIRE, BUT THEN I SAW THAT MY SUNROOF WAS CONTINUING TO CRACK...THE SUNROOF HAD EXPLODED. I WALKED TO THE VEHICLE THAT HAD STOPPED BEHIND ME AND ASKED THEM IF THEY HAD SEEN ANYTHING HIT MY CAR AND THEY SAID NO. MY SUNROOF CONTINUED TO SHATTER AS I DROVE HOME. FRIGHTENING SITUATION! TOYOTA NEEDS TO RECALL THEIR SUNROOFS BECAUSE I'VE SEEN SEVERAL ON THIS SITE AS HAVING EXPERIENCED THIS SAME PROBLEM.
THE RADIO NAVIGATION SYSTEM JUST TURNS OFF AND RESETS FOR NO APPARENT REASON IT DOES IT ST ANYTIME ANYWHERE ANY SPEED. IT WILL JUST STOP AND RESTART AND IF YOUR USING NAVIGATION YOU LOOSE YOUR DESTINATION, SO YOU HAVE THE INSTINCT TO TRY AND RE INPUT YOUR TRAVEL LOCATION WHICH CAUSES YOU TO NOT WATCH THE ROAD. IT HAPPENS ALMOST …
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THE RADIO NAVIGATION SYSTEM JUST TURNS OFF AND RESETS FOR NO APPARENT REASON IT DOES IT ST ANYTIME ANYWHERE ANY SPEED. IT WILL JUST STOP AND RESTART AND IF YOUR USING NAVIGATION YOU LOOSE YOUR DESTINATION, SO YOU HAVE THE INSTINCT TO TRY AND RE INPUT YOUR TRAVEL LOCATION WHICH CAUSES YOU TO NOT WATCH THE ROAD. IT HAPPENS ALMOST EVERY TIME I DRIVE THE CAR.
FORWARD SLIDING SUNROOF EXPLODED AND STARTED DISINTEGRATING WHILE TRAVELING ON INTERSTATE 93. NOTHING CAME OFF THE HIGHWAY OR FROM ANY OTHER VEHICLE TO CAUSE THIS. THE VEHICLE WAS IN MOTION APPROX 70 MPH DRIVING STRAIGHT. WEATHER WAS CLEAR, SUNNY AND COLD, ABOUT 29 DEGREES.
SUNROOF EXPLODED INTO MILLIONS OF PIECES WHILE IN THE CLOSED POSITION WHILE THE VEHICLE WAS TRAVELING ON THE INTERSTATE HIGHWAY IN MEMPHIS, ON JULY 19, 2018. THERE WAS A VERY LOUD BANG THAT SCARED THE DRIVER CAUSING HER TO ALMOST LOSE CONTROL OF THE VEHICLE. THERE WAS NO EVIDENCE OF AN OBJECT STRIKING THE SUNROOF OR THE VEHICLE…
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SUNROOF EXPLODED INTO MILLIONS OF PIECES WHILE IN THE CLOSED POSITION WHILE THE VEHICLE WAS TRAVELING ON THE INTERSTATE HIGHWAY IN MEMPHIS, ON JULY 19, 2018. THERE WAS A VERY LOUD BANG THAT SCARED THE DRIVER CAUSING HER TO ALMOST LOSE CONTROL OF THE VEHICLE. THERE WAS NO EVIDENCE OF AN OBJECT STRIKING THE SUNROOF OR THE VEHICLE AROUND THIS TIME. SINCE THE BOTTOM SUN SHIELD WAS CLOSED, NO GLASS ENTERED THE VEHICLE
ACCIDENT STOPPING AT STOP SIGN CAR ACCELERATED THUS CRASHING INTO ANOTHER CAR THE VENZA SURGED FORWARD AND ACCELERATED SLIGHTLY BEFORE FINALLY STOPPING ON OPPOSITE SIDE OF ROADWAY COMPLETELY OUT OF CONTROL SURGING FORWARD ON ITS OWN
Official recalls
121V257000 · Air Bags:side/window:curtain
Apr 13, 2021
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
Consequence & remedy
Consequence: Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
Remedy: Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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