The contact owns a 2014 Toyota Venza. The contact stated that the screen was back over protection screen was blank. Additionally, the OnStar and the radio were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the buttons were filled with water and that t…
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The contact owns a 2014 Toyota Venza. The contact stated that the screen was back over protection screen was blank. Additionally, the OnStar and the radio were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the buttons were filled with water and that the camera, OnStar, and radio needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 130,000.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
Consequence & remedy
Consequence: Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
Remedy: Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2014 Toyota Venza Problems, Complaints & Recalls | Skip That Year