Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
130–25K
1125–50K
450–75K
375–100K
1100–150K
5150K+
37 reports with mileage · 22 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
13 crash reports1 fire reports12 injury reports
What owners actually said
59 reports
Mileage unknown · Apr 19, 2026
Electrical SystemExterior LightingFire
Upon approaching my vehicle and unlocking it, the drivers side mirror courtesy light wire caught on fire and started smoking. My safety and the safety of others was put at risk because had I not been there my entire car could have caught on fire as well as any thing or anyone around or in my vehicle. No one has inspected the veh…
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Upon approaching my vehicle and unlocking it, the drivers side mirror courtesy light wire caught on fire and started smoking. My safety and the safety of others was put at risk because had I not been there my entire car could have caught on fire as well as any thing or anyone around or in my vehicle. No one has inspected the vehicle at this time. There were no warning lamps, messages or other symptoms of the problem prior to failure. They first appeared the moment it happened.
NHTSA ODI #11732171
Mileage unknown · Dec 12, 2025
Back Over Prevention
The contact owns a 2013 Toyota Venza. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact referenced an unknown recall with a similar failure description; ho…
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The contact owns a 2013 Toyota Venza. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. In addition, the contact stated that due to the failure, the contact was concerned about crashing into any objects behind the vehicle while reversing. The contact stated that the rear-view display was not viewable. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was unknown.
NHTSA ODI #11704769
Mileage unknown · Nov 15, 2025
Unknown Or Other
When the Vehicle Stability Control (VSC) light comes on, it also cuts power to the engine even when the car is moving at full highway speed. This can pose a great danger when crossing bridges or anytime while driving the vehicle in traffic.
NHTSA ODI #11699537
Mileage unknown · Mar 5, 2025
Fuel/propulsion System
Fuel pump fail causing the car to stall out going 75 miles an hour on the highway
NHTSA ODI #11646588
Mileage unknown · Nov 26, 2023
Unknown Or Other
2013 Venza pasenger side and back leak very bad when it rains
NHTSA ODI #11556852
Mileage unknown · Oct 6, 2023
Air Bags
Subject: Formal Complaint Regarding Potential Safety Issue - 2009-2015 Toyota Venza Models Dear National Highway Traffic Safety Administration (NHTSA), I am writing to formally report a potential safety concern related to the 2009-2015 Toyota Venza Models. The issue pertains to a discernible creaking sound originating from the…
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Subject: Formal Complaint Regarding Potential Safety Issue - 2009-2015 Toyota Venza Models Dear National Highway Traffic Safety Administration (NHTSA), I am writing to formally report a potential safety concern related to the 2009-2015 Toyota Venza Models. The issue pertains to a discernible creaking sound originating from the turn signal stalk when the turn signals are engaged and the steering wheel is turned. Upon thorough examination, it has been identified that the source of this noise is the clock spring, a crucial airbag component designated by its yellow color and distinguished by two orange and yellow wires. It is imperative to emphasize that the clock spring, being a vital element of the airbag system, plays a pivotal role in ensuring occupant safety. Unfortunately, the persistent "clicking/ratcheting" noise associated with the turn signals in these models has been observed to have adverse consequences over time. This prolonged issue leads to clock spring failure, subsequently triggering the activation of the airbag light. It has come to my attention that Toyota is aware of this concern, yet no remedial action has been taken, purportedly due to the relatively low sales volume of the Venza. It is notable that this noise issue is widespread among used Venzas, signifying a systemic problem that necessitates prompt attention. In circumstances where vital airbag components are intricately connected to sensitive elements like the clock spring, the presence of abnormal noises should be considered a cause for concern. Given the critical role of these components in ensuring the efficacy of the airbag system, I urge the NHTSA to investigate this matter thoroughly. The safety and well-being of vehicle occupants should always be of paramount importance, irrespective of sales figures. Your intervention in addressing and rectifying this potential safety issue would undoubtedly contribute to enhancing the overall safety standards of the affected Toyota Venza Models.
NHTSA ODI #11548549
Mileage unknown · Oct 4, 2023
Structure
Sunroof/moonroof assembly leaks heavily in rain, makes cracking sound over bumps Dealer/manufacturer will not fix, they want $4600 to repair
NHTSA ODI #11548235
Mileage unknown · Jun 23, 2022
Electrical SystemEngineVehicle Speed Control
I complained to a Toyota Dealer about this problem in 6-2017. The took it for a road test and the car did not do it and it did not record a code. So they could not find a solution. Intermittently and without warning the electronic link between the gas pedal and the engine is inoperative for 3-5 seconds. During this period the …
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I complained to a Toyota Dealer about this problem in 6-2017. The took it for a road test and the car did not do it and it did not record a code. So they could not find a solution. Intermittently and without warning the electronic link between the gas pedal and the engine is inoperative for 3-5 seconds. During this period the car is not under power, it is coasting and depressing the gas pedal has no effect on the engine speed. After this period the electronic link is automatically restored and the engine is again responsive to pressure on the gas pedal. I have been dealing with this scenario ever since I purchased this car in 8-2013. It seems to be happening more frequently. Needless to say, it is a very dangerous situation. I no longer feel safe driving this car. .
NHTSA ODI #11470724
40,000 miles · Oct 22, 2021
Air BagsSeat Belts
The contact owns a 2013 Toyota Venza. The contact stated when starting the vehicle, the contact noticed that the air bag warning light was illuminated. Additionally, the passenger’s side seat belt warning light remained illuminated with a passenger in the seat. The contact stated that the driver’s side and passenger’s side air b…
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The contact owns a 2013 Toyota Venza. The contact stated when starting the vehicle, the contact noticed that the air bag warning light was illuminated. Additionally, the passenger’s side seat belt warning light remained illuminated with a passenger in the seat. The contact stated that the driver’s side and passenger’s side air bags seat belts warning lights recently started to remain illuminated. The local dealer was contacted about inspecting the vehicle however, the contact declined after being provided a cost to do the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
NHTSA ODI #11437835
Mileage unknown · Sep 15, 2021
Steering
Both front lower control arms were cracked. Dealer kept old parts. These parts help control the steering to the wheels. The cracks were confirmed by the Dealer only. The car was not inspected by any other entities. There were no warning indicators, the problem was founded during a routine multipoint inspection.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
Consequence & remedy
Consequence: Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
Remedy: Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.
Consequence & remedy
Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.
Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.
Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.
Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.
Air Bags
Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.
Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.
Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System
Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.
Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.
Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Toyota Venza Problems, Complaints & Recalls | Skip That Year