NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
173 reports1,000 miles · Feb 23, 2010
Vehicle Speed Control
I HAVE EXPERIENCED THE ENGINE SURGE PROBLEM WITH MY 2009 TOYOTA VENZA. IN MY CASE, IT HAPPENS INTERMITTENTLY, AND HAS NOT YET CAUSED AN ACCIDENT. IN ALL OF THESE INCIDENTS, I WAS ACCELERATING TO PASS ANOTHER CAR OR TO MERGE INTO TRAFFIC WHEN THE ENGINE SURGED, CAUSING THE CAR TO MOVE MUCH FASTER THAN I HAD INTENDED. IN THE FI…
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I HAVE EXPERIENCED THE ENGINE SURGE PROBLEM WITH MY 2009 TOYOTA VENZA. IN MY CASE, IT HAPPENS INTERMITTENTLY, AND HAS NOT YET CAUSED AN ACCIDENT. IN ALL OF THESE INCIDENTS, I WAS ACCELERATING TO PASS ANOTHER CAR OR TO MERGE INTO TRAFFIC WHEN THE ENGINE SURGED, CAUSING THE CAR TO MOVE MUCH FASTER THAN I HAD INTENDED. IN THE FIRST CASE OF PASSING, THE SURGE NEARLY CAUSED ME TO LOSE CONTROL OF THE CAR BECAUSE TORQUE PULLED THE STEERING WHEEL BEYOND WHERE I INTENDED TO TURN. WHEN I TOOK THE CAR INTO THE TOYOTA DEALER, THE CUSTOMER HANDLER TOLD ME THE CAR WAS DESIGNED TO DO THIS, AND EVENTUALLY HE WORKED HIS WAY AROUND TO, "ONCE THE CAR'S COMPUTER GETS USED TO THE WAY YOU DRIVE, IT WON'T HAPPEN ANY MORE." MORE RECENTLY, THE DEALER HAS SAID THE VENZA IS NOT COVERED BY THE RECALL, SO I CAN'T EVEN GET THE SHIM'WHICH DOESN'T SEEM LIKELY TO SOLVE AN ENGINE SURGE PROBLEM, BUT WOULD AT LEAST HELP TO DISPROVE THE STICKING PEDAL STORY. *TR
NHTSA ODI #10313054
4,400 miles · Feb 22, 2010
Power TrainVehicle Speed Control
I WAS DRIVING AT 35-40 MPH, PULLING UP TO AN INTERSECTION. I GRADUALLY HIT BRAKES TO REDUCE SPEED, AND THE CAR SURGED FORWARD TWICE. BOTH FEET SLAMMING ON THE BRAKE PEDAL WERE REQUIRED TO STOP THE VEHICLE. IT HAS HAPPENED ONLY ONCE, BUT CAUSED GREAT ALARM AND POSES A POTENTIAL SERIOUS SAFETY PROBLEM. THIS WAS UNDER LIGHT BRA…
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I WAS DRIVING AT 35-40 MPH, PULLING UP TO AN INTERSECTION. I GRADUALLY HIT BRAKES TO REDUCE SPEED, AND THE CAR SURGED FORWARD TWICE. BOTH FEET SLAMMING ON THE BRAKE PEDAL WERE REQUIRED TO STOP THE VEHICLE. IT HAS HAPPENED ONLY ONCE, BUT CAUSED GREAT ALARM AND POSES A POTENTIAL SERIOUS SAFETY PROBLEM. THIS WAS UNDER LIGHT BRAKING INITIALLY, WITH NO PRESSURE ON THE ACCELERATOR WHEN THE CAR SURGED FORWARD. IT IS UNKNOWN WHETHER THE ACCELERATOR OR COMPUTER WAS AT ISSUE. FLOOR MATS WERE NOT INVOLVED. *TR
NHTSA ODI #10312869
1,100 miles · Feb 18, 2010
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. WHENEVER THE CONTACT DROVE THE VEHICLE AND APPLIED THE BRAKES HE NOTICED THAT IT TOOK MORE THAN NORMAL PRESSURE TO STOP THE VEHICLE WHEN THE BRAKE PEDAL PEDAL WAS INITIALLY DEPRESSED. HOWEVER, AFTER RELEASING THE PEDAL AND APPLYING THE BRAKE PEDAL A SECOND TIME, THE BRAKES OPERATED NORMA…
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TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. WHENEVER THE CONTACT DROVE THE VEHICLE AND APPLIED THE BRAKES HE NOTICED THAT IT TOOK MORE THAN NORMAL PRESSURE TO STOP THE VEHICLE WHEN THE BRAKE PEDAL PEDAL WAS INITIALLY DEPRESSED. HOWEVER, AFTER RELEASING THE PEDAL AND APPLYING THE BRAKE PEDAL A SECOND TIME, THE BRAKES OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE CONTACT HAS NOTICED THE FAILURE SINCE THE DAY HE PURCHASED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 1100.
NHTSA ODI #10311806
Mileage unknown · Feb 16, 2010
Vehicle Speed ControlCrashInjury
I OWN A 2009 TOYOTA VENZA AND ON SEPT 24 , 2009 MY CAR ACCELERATED THROUGH A CHINESE RESTAURANT IN MY TOWN 2 PEOPLE IN THE RESTAURANT WERE SLIGHTLY INJURED AND I WAS NOT INJURED AND THE PASSENGER WAS NOT INJURED BUT IT COULD HAVE BEEN WORSE. *TR
NHTSA ODI #10311108
15,000 miles · Feb 16, 2010
Vehicle Speed ControlCrash
2009 TOYOTA VENZA -- I WAS COASTING INTO A PARKING SPOT WHEN THE CAR UNEXPECTEDLY ACCELERATED AND HIT A FENCE DAMAGING THE FENCE AND THE CAR. THE CAR WAS TAKEN TO A TOYOTA DEALERSHIP WHERE IT WAS INSPECTED. THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. THEY HAVE OPENED A CASE FILE, BUT NOTHING ELSE HAS BEEN DONE AT THIS P…
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2009 TOYOTA VENZA -- I WAS COASTING INTO A PARKING SPOT WHEN THE CAR UNEXPECTEDLY ACCELERATED AND HIT A FENCE DAMAGING THE FENCE AND THE CAR. THE CAR WAS TAKEN TO A TOYOTA DEALERSHIP WHERE IT WAS INSPECTED. THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. THEY HAVE OPENED A CASE FILE, BUT NOTHING ELSE HAS BEEN DONE AT THIS POINT. *TR
NHTSA ODI #10310994
3,000 miles · Feb 15, 2010
Power Train
MY TOYOTA VENZA 2009 AUTOMATIC TRANSMISSION - WHEN THE TRANSMISSION IS IN "DRIVE" THE CAR ROLLS BACK EVEN ON RELATIVELY MILD SLOPES. IT HAPPENS ABOUT 40% OF THE TIME. *TR
NHTSA ODI #10310662
3,600 miles · Feb 14, 2010
Power TrainVehicle Speed Control
TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH OUT OF THE DRIVEWAY IN RAINY WEATHER CONDITIONS AND SLIGHT PRESSURE WAS APPLIED TO THE BRAKE PEDAL WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED. THE IDLE SPEED WAS SLOW; YET, THE DRIVER WAS ABLE TO STOP THE VEHICLE. THE FAILURE OCCURRED…
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TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH OUT OF THE DRIVEWAY IN RAINY WEATHER CONDITIONS AND SLIGHT PRESSURE WAS APPLIED TO THE BRAKE PEDAL WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED. THE IDLE SPEED WAS SLOW; YET, THE DRIVER WAS ABLE TO STOP THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE GEAR WAS IN THE REVERSE POSITION. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. UPDATED 03/09/10. *LJ THE CONSUMER STATES SOMETIMES WHEN BACKING UP, THE IDLE SPEED IS NOT SUFFICIENT TO MAKE THE VEHICLE MOVE IN REVERSE. UPDATED 06/04/10
NHTSA ODI #10310312
Mileage unknown · Feb 5, 2010
Service Brakes, HydraulicVehicle Speed Control
THE "LURCH" OR "BRAKE RELEASE" THAT PRIUS OWNERS DESCRIBE HAPPENS - INCONSISTENTLY - IN MY 2009 VENZA WHEN SLOWING DOWN TO A STOP LIGHT OR SIGN. IT'S BEEN HAPPENING SINCE WE BOUGHT IT. TOYOTA JUST BLOWS IT OFF AS IF MY WIFE AND I ARE LYING ABOUT IT. THERE WERE SOME ALIGNMENT ISSUES WITH IT ALSO AND TOYOTA HAS WORKED ON AND/O…
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THE "LURCH" OR "BRAKE RELEASE" THAT PRIUS OWNERS DESCRIBE HAPPENS - INCONSISTENTLY - IN MY 2009 VENZA WHEN SLOWING DOWN TO A STOP LIGHT OR SIGN. IT'S BEEN HAPPENING SINCE WE BOUGHT IT. TOYOTA JUST BLOWS IT OFF AS IF MY WIFE AND I ARE LYING ABOUT IT. THERE WERE SOME ALIGNMENT ISSUES WITH IT ALSO AND TOYOTA HAS WORKED ON AND/OR "INSPECTED' IT SEVERAL TIMES.
NHTSA ODI #10306536
5,361 miles · Feb 4, 2010
Power Train
DRIVING IN RESIDENTIAL AREA, 20-25 MPH, MADE TURN, AND WHEN ACCELERATOR WAS PRESSED TO ACCELERATE, THE CAR WOULD NOT GO FORWARD. IT WAS AS IF THE CAR HAD SLIPPED INTO NEUTRAL, BUT IT WAS STILL IN DRIVE. I PUT THE CAR IN NEUTRAL AND THEN BACK IN DRIVE AND IT STILL WOULD NOT GO. THE CAR, HOWEVER, WOULD GO IN REVERSE. SEVERAL A…
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DRIVING IN RESIDENTIAL AREA, 20-25 MPH, MADE TURN, AND WHEN ACCELERATOR WAS PRESSED TO ACCELERATE, THE CAR WOULD NOT GO FORWARD. IT WAS AS IF THE CAR HAD SLIPPED INTO NEUTRAL, BUT IT WAS STILL IN DRIVE. I PUT THE CAR IN NEUTRAL AND THEN BACK IN DRIVE AND IT STILL WOULD NOT GO. THE CAR, HOWEVER, WOULD GO IN REVERSE. SEVERAL ATTEMPTS MADE SHIFTING FROM OTHER GEARS TO DRIVE (INCLUDING THE SEQUENTIAL SHIFT) WITHOUT SUCCESS. FINALLY DROVE THE CAR IN REVERSE FOR A SHORT DISTANCE, THEN PUT IT IN DRIVE AND THE GEAR ENGAGED AND IT WENT FORWARD. CONTACTED DEALER AND HAD THE CAR TOWED TO SHOP. DEALER COULD NOT DUPLICATE THE ERROR AND SAID NOTHING COULD BE DONE UNTIL AN ERROR CODE WAS FOUND OR THE PROBLEM WAS DUPLICATED. CONTACTED TOYOTA CORPORATE AND THEY REFERRED US BACK TO THE DEALER. THE PROBLEM HAS NOT RECURRED, BUT IF IT HAPPENED ONCE IT WILL PROBABLY HAPPEN AGAIN. NEXT TIME, I COULD BE IN FREEWAY TRAFFIC. I FEEL THIS IS A SAFETY HAZARD. *TR
NHTSA ODI #10305743
18,700 miles · Feb 4, 2010
Service Brakes, Electric
WHILE DRIVING ABS/VSC WARNING LIGHT CAME ON, ALSO WARNING TO TAKE CAR TO DEALER IMMEDIATELY. CALLED DEALERSHIP AND DESCRIBED PROBLEM OF MY 2009 TOYOTA VENZA WHICH WAS DIFFICULT TO DRIVE DUE TO SENSE THAT BRAKE WAS ON. WAS TOLD BY DEALERSHIP I COULD CONTINUE TO DRIVE CAR UNTIL I COULD TAKE IT TO DEALERSHIP. CAR WAS TAKEN TO DEA…
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WHILE DRIVING ABS/VSC WARNING LIGHT CAME ON, ALSO WARNING TO TAKE CAR TO DEALER IMMEDIATELY. CALLED DEALERSHIP AND DESCRIBED PROBLEM OF MY 2009 TOYOTA VENZA WHICH WAS DIFFICULT TO DRIVE DUE TO SENSE THAT BRAKE WAS ON. WAS TOLD BY DEALERSHIP I COULD CONTINUE TO DRIVE CAR UNTIL I COULD TAKE IT TO DEALERSHIP. CAR WAS TAKEN TO DEALERSHIP THE NEXT DAY, WHERE WE WERE TOLD IT WAS DANGEROUS TO DRIVE. WE WERE PROVIDED A RENTAL CAR WHILE CAR WAS EVALUATED AND PARTS REPLACED PART 467011 BRAKE PEDAL SUPPORT ASSEMBLY AND 1 47110-0T011 SUPPORT ASSY,BRAKE WE QUESTIONED NEED FOR FAILURE IN A 2009 CAR AND RESPONSE WAS THAT ON AN ASSEMBLY LINE A BAD PART WAS PROBABLY USED. WE ARE UNCOMFORTABLE WITH THE RESPONSE AND THE FAILURE OF THIS TYPE IN AN OBVIOUSLY SAFETY SYSTEM. *TR
NHTSA ODI #10305552
Official recalls
8Apr 13, 2021
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
Consequence & remedy
Consequence: Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
Remedy: Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Mar 7, 2012
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2009 CAMRY VEHICLES MANUFACTURED FROM JULY 1, 2008, THROUGH FEBRUARY 28, 2009, AND MODEL YEAR 2009-2011 VENZA VEHICLES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 4, 2011. DURING ASSEMBLY OF THE CONTACT-TYPE STOP LAMP SWITCH, SILICONE GREASE MAY HAVE COME IN CONTACT WITH THE SURFACE OF THE SWITCH WHICH COULD CAUSE CONTACT RESISTANCE. IF THIS OCCURS, WARNING LAMPS COULD ILLUMINATE, A NO START CONDITION COULD RESULT, THE SHIFT LEVER MAY NOT SHIFT FROM THE PARK POSITION, OR THE VEHICLES BRAKE LIGHTS COULD BECOME INOPERATIVE.
Consequence & remedy
Consequence: INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STOP LAMP SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗