2009 Toyota Venza

TOYOTA 2009 VENZA SYSTEMIC SPEED SENSOR FAILURES: RIGHT REAR SPEED SENSOR 1/17/2015: LEFT REAR SPEED SENSOR MAY 2013: LEFT FRONT SPEED SENSOR APRIL 2012 IN EACH CASE, THE ANTILOCK BRAKE SYSTEM (ABS) AND THE VEHICLE STABILITY CONTROL (VSC) SYSTEMS WERE DISABLED, CREATING HAZARDOUS VEHICLE OPERATION, ESPECIALLY IN SNOW/ICE. RESEARCHING, I DETERMINED THAT NO RECALL HAD BEEN ISSUED, BUT THAT KNOWLEDGE OF THE DEFECTIVE SPEED SENSORS AND THAT THEIR FAILURE DISABLED THE ABS AND TRACTION CONTROL SYSTEMS WERE COMMON KNOWLEDGE. I NOTIFIED TOYOTA CUSTOMER ASSISTANCE CENTER OF MY CONCERN, ON JANUARY 22, 2015 (TOYOTA CASE # [XXX]), AND MADE FORMAL REQUEST FOR FULL REIMBURSEMENT OF THE CHARGES FOR THE THIRD REPAIR ON THE BASIS THAT VENZA SPEED SENSOR FAILURES ARE A SYSTEMIC, RECOGNIZED ISSUE CAUSING HAZARDOUS DRIVING CONDITIONS, AND CLEARLY SHOULD HAVE BEEN THE SUBJECT OF A RECALL LONG PAST. I NOTIFIED TOYOTA THAT THE CRITERIA FOR NOTIFICATION OF THE ISSUE TO THE DEPARTMENT OF TRANSPORTATION, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) WERE CLEARLY MET. PER UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301), MOTOR VEHICLE SAFETY IS DEFINED AS 'THE PERFORMANCE OF A MOTOR VEHICLE OR MOTOR VEHICLE EQUIPMENT IN A WAY THAT PROTECTS THE PUBLIC AGAINST UNREASONABLE RISK OF ACCIDENTS OCCURRING BECAUSE OF THE DESIGN, CONSTRUCTION, OR PERFORMANCE OF A MOTOR VEHICLE, AND AGAINST UNREASONABLE RISK OF DEATH OR INJURY IN AN ACCIDENT, AND INCLUDES NONOPERATIONAL SAFETY OF A MOTOR VEHICLE.' TOYOTA REJECTED MY REQUEST 3/10/15 ON THE BASIS THAT IT DID NOT MEET THE CRITERIA OF THEIR NEW VEHICLE LIMITED WARRANTY, COMPLETELY DISREGARDING THE STATED CONCERN. GIVEN THAT TOYOTA HAS WILLFULLY CHOSEN TO NOT ADDRESS THE RECALL AND HAZARD ISSUES RAISED, THIS COMPLAINT IS SUBMITTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON JANUARY 8TH,2015 I HAD THE RIGHT FRONT WHEEL SPEED SENSOR REPLACED ON OUR VEHICLE. AN INTERNET CHECK REVEALED THAT A TECHNICAL SERVICE BULLETIN REF: TSB 0031-12 WAS ISSUED. NHTSA REF: 10052153 FOR THE 2009 VENZA WAS ALSO ISSUED DUE TO NUMEROUS COMPLAINTS OF FAULTY WHEEL SPEED SENSORS.THE FAULTY WHEEL SPEED SENSOR CAUSED 3 WARNING LIGHTS TO COME ON. THE ABS, VSC AND BRAKE SYSTEM WARNING LIGHTS COULD YOU PLEASE INCLUDE THIS VIN IF A RECALL IS ANNOUNCED. THANK YOU. *TR

I WAS SITTING IN THE DRIVE THRU LINE OF A FAST FOOD RESTAURANT WHEN THE CAR TOOK A SUDDEN SURGE FORWARD. I STEERED HARD TO KEEP FROM HITTING THE VEHICLE IN FRONT OF ME AND MANAGE TO HIT THE BUMPER ON RIGHT SIDE DOING OVER 1500 DOLLARS IN DAMAGE AND SWERVED INTO ANOTHER PARKED CAR DOING DAMAGE TO IT ALSO. THE VENZA HAD DAMAGE OF MORE THAN SIX THOUSAND DOLLARS. THE CAR HAS BEEN REPAIRED BUT I AM AFRAID TO DRIVE IT SO IT HAS BEEN SITTING IN THE CARPORT SINCE THE DAY THE REPAIRS WERE FINISH. BY THE WAY THAT WAS THE SECOND INCIDENT OF THAT KIND IN THAT CAR. THERE IS SOMETHING WRONG WITH THAT CAR. PLEASE INVESTIGATE BEFORE SOMEONE IS HURT OR KILLED. *JS

DRIVING HOME FROM WORK STOPPED @ STOP SIGN, THE LIGHTS ON THE DASH LIT UP FOR CHECK BRAKING, ABS, VCS SYSTEM CALL YOUR DEALER...... SO CONTINUED TO PULL OUT FROM STOP, AND SQUEALS THE TIRE, AND THE VEHICLE IS ALL OVER THE ROAD WHEN ACCELERATING. WAS TOLD IT IS NOT A RECALL PROBLEM AND MY WARRANTY JUST RAN OUT...... VEHICLE MILEAGE 28385.................. IF THIS HAPPENS PLEASE BE CAREFUL CAR DOES NOT HANDLE THE SAME AND YOU LOSE CONTROL EASILY. I THINK THAT ALL WHEEL DRIVE IS INVOLVED BUT IT DOESN'T HANDLE THE SAME WHEN DRIVING. TAKING TO DEALER THIS WEEK! TOYOTA REF # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING HOME FROM WORK FRIDAY MORNING AND THE VSC, ABS WARNINGS BEGIN TO COME UP. AN ISSUE WHICH WAS NOTED WHEN WE FIRST PURCHASED THE CAR AND AROUND 20K MILES THE DEALER TOLD US WE NEEDED A NEW BATTERY WHICH WE HAD TO PURCHASE OUT OF POCKET. SINCE THEN WE PURCHASED AN EXTRA WARRANTY TO COVER ALL COMPONENTS OF THE VEHICLE. THIS TIME THE DEALER IS STATING THAT IT IS A SPEED SENSOR AND THAT THE INSURANCE COVERS IT BUT WE WILL HAVE TO PAY FOR THE LABOR ROUGHLY 400 DOLLARS. THE DEALER INFORMED US THAT THE ISSUE AT HAND WAS FOR A SPEED SENSOR BUT THAT IT IS OK TO DRIVE THE CAR. WE DROVE THE CAR AND NOTICED THAT IN THE RAIN THE CAR SKIDS WHEN YOU TRY TO BRAKE AND FEELS VERY UNSAFE SO WE ENDED UP STAYING HOME. *TR

2009 TOYOTA VENZA. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED HE HAD DIFFICULTY FINDING THE BRAKE PEDAL. PRIMARILY, IF HE PARKED IN HIS DRIVEWAY, WHICH HAS A SLIGHT DOWNWARD INCLINE, THERE WERE TIMES WHEN HE ENTERED THE VEHICLE AND IT WOULD BEGIN TO DRIFT BACKWARDS. AT TIMES, HE WOULD MISS HITTING THE BRAKE, TO TRY AND STOP THE VEHICLE. THE CONSUMER BELIEVED THE PROBLEM WAS DUE TO SMALLER SEAT SIZE AND BODY POSITION ALIGNMENT . THE CONSUMER STATED THERE WAS A DIFFERENCE IN THE BRAKE PEDAL SIZE AND DISTANCE/POSITION OF THE ACCELERATOR. *JB

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT WAS INVOLVED IN A CRASH BECAUSE THE VEHICLE LUNGED FORWARD. THE CONTACT WAS ATTEMPTING TO PARK THE VEHICLE WHEN IT SUDDENLY ACCELERATED CAUSING THE CONTACT TO CRASH INTO A HANDICAP SIGN. THE DEALER INSPECTED AND TEST DROVE THE VEHICLE AND STATED THAT NOTHING WAS WRONG WITH IT. THE CONTACT STATED THAT THE FAILURE ONLY HAPPENED AT SLOW SPEEDS, BUT THE DEALER DID NOT TEST THE VEHICLE TO CONFIRM THAT. THE FAILURE MILEAGE WAS 60 AND THE CURRENT MILEAGE WAS 2400.