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2009 Toyota Venza

Owner reports · Recalls · Investigations

More warning signs than most Venza years

Owner complaints for the 2009 Toyota Venza are substantially higher than the model-year median of 59.

About this comparison →

When problems were reported

Mileage at the reported incident

141 reports with mileage · 32 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Vehicle Speed Control. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seats. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

18 crash reports3 fire reports13 injury reports

Seats complaints

20 reports
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40,000 miles · Jun 1, 2017
Seats

WHEN DRIVER-SIDE SEAT WARMER IS ACTIVATED THERE IS A STRONG WIRE BURNING SMELL THAT FILLS THE VEHICLE. I NOTICED THAT SEVERAL OTHER MODELS, AROUND THE SAME YEAR, WERE RECALLED FOR THE SAME ISSUE. IT APPEARS THE 2009 VENZA ALSO HAS THE SAME ISSUE AND SHOULD BE INCLUDED IN THE RECALL.

NHTSA ODI #10992613

81,000 miles · Dec 5, 2016
Electrical SystemSeatsFire

WHILE DRIVING ON THE HIGHWAY I NOTICED A "RUBBER BURNING" SMELL. I TOOK THE VEHICLE INTO THE DEALERSHIP THE NEXT DAY. I WAS TOLD THAT THE ECU RELATED TO MY DRIVER SEAT WARMER HAD STARTED TO MELT. THE ECU WAS REMOVED AND THE HEATING ELEMENT FOR MY DRIVER SEAT WAS DISCONNECTED. TOYOTA WILL NOT COVER REPLACEMENT OF THIS PART STATIN…

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WHILE DRIVING ON THE HIGHWAY I NOTICED A "RUBBER BURNING" SMELL. I TOOK THE VEHICLE INTO THE DEALERSHIP THE NEXT DAY. I WAS TOLD THAT THE ECU RELATED TO MY DRIVER SEAT WARMER HAD STARTED TO MELT. THE ECU WAS REMOVED AND THE HEATING ELEMENT FOR MY DRIVER SEAT WAS DISCONNECTED. TOYOTA WILL NOT COVER REPLACEMENT OF THIS PART STATING THAT IT IS OUT OF THE 3 YEAR WARRANTY PERIOD. I POINTED OUT THAT THIS SEEMED TO ME TO BE MORE OF A POTENTIAL RECALL ISSUE RELATED TO A MANUFACTURE DEFECT/FAULTY PRODUCT. I WAS CONCERNED ABOUT THE POTENTIAL FOR FIRE. *TR

NHTSA ODI #10930064

70,000 miles · Dec 9, 2015
Seats

SEAT HEATER OR DRIVER SIDE HEATS UP TOO HOT AND TOO FAST. SMELLS LIKE WIRES ARE BURNING. BROUGHT TO DEALER THEY ARE PUSHING US TO INSTALL A NEW SEAT FOR $5200.00. AND CHARGED US $112.00 FOR DIAGNOSTICS. AND DID NOT DISABLE THE HEATER. THEY LEFT IT IN AN UNSAFE CONDITION. CAR WAS TURNED ON IN PARK ALSO HAPPENS WHILE DRIVING. …

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SEAT HEATER OR DRIVER SIDE HEATS UP TOO HOT AND TOO FAST. SMELLS LIKE WIRES ARE BURNING. BROUGHT TO DEALER THEY ARE PUSHING US TO INSTALL A NEW SEAT FOR $5200.00. AND CHARGED US $112.00 FOR DIAGNOSTICS. AND DID NOT DISABLE THE HEATER. THEY LEFT IT IN AN UNSAFE CONDITION. CAR WAS TURNED ON IN PARK ALSO HAPPENS WHILE DRIVING. (ANSWERED NO FIRE BELOW BUT YOU COULD SMELL THE WIRE OR SOMETHING BURNING).

NHTSA ODI #10809340

39,000 miles · Oct 21, 2015
SeatsFire

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. WHEN THE CONTACT ACTIVATED THE SEAT HEATER, A BURNING ODOR AND SMOKE WERE DETECTED UNDER THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAUSE OF THE FAILURE WAS A FAULTY HEATING ELEMENT AND WIRING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT …

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TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. WHEN THE CONTACT ACTIVATED THE SEAT HEATER, A BURNING ODOR AND SMOKE WERE DETECTED UNDER THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAUSE OF THE FAILURE WAS A FAULTY HEATING ELEMENT AND WIRING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE THREE YEARS AGO UNDER NHTSA CAMPAIGN NUMBER: 14V743000 (SEATS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

NHTSA ODI #10785042

80,000 miles · Jul 17, 2015
Seats

AS WITH CERTAIN 2009 VENZAS MANUFACTURED IN THE SOUTHEASTERN USA, I HAVE ONE I WAS TOLD WAS MANUFACTURED IN THE GULF STATES, WHERE THE DRIVER'S SEAT HEATER WIRING HAS ALSO BEEN DAMAGED. UNLIKE SOUTHEAST TOYOTA DISTRIBUTORS, LLC (SET), THERE HAS BEEN NO OTHER RECALL BY GULF STATES TOYOTA DISTRIBUTORS (GST), AND IT'S QUITE CONCE…

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AS WITH CERTAIN 2009 VENZAS MANUFACTURED IN THE SOUTHEASTERN USA, I HAVE ONE I WAS TOLD WAS MANUFACTURED IN THE GULF STATES, WHERE THE DRIVER'S SEAT HEATER WIRING HAS ALSO BEEN DAMAGED. UNLIKE SOUTHEAST TOYOTA DISTRIBUTORS, LLC (SET), THERE HAS BEEN NO OTHER RECALL BY GULF STATES TOYOTA DISTRIBUTORS (GST), AND IT'S QUITE CONCERNING. I'M FINDING SEVERAL PEOPLE OWNING VENZA'S WHO ARE HAVING A SIMILAR ISSUE. "THE AFFECTED VEHICLES MAY EXPERIENCE COMPRESSION OF THE SEAT CUSHION WHICH MAY DAMAGE THE SEAT HEATER WIRING. CONSEQUENCE: DAMAGE TO THE SEAT HEATER WIRING COULD CAUSE THE WIRES TO SHORT, INCREASING THE RISK OF THE SEAT BURNING AND CAUSING PERSONAL INJURY TO THE OCCUPANT."

NHTSA ODI #10734873

95,000 miles · Mar 12, 2015
Electrical SystemSeatsFire

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT THE PASSENGER SEAT PRODUCED A BURNING ODOR COMING FROM THE WIRING INSIDE THE SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

NHTSA ODI #10693882

1,400,000 miles · Feb 17, 2015
Seats

THE HEATED LEATHER FACTORY INSTALLED SEATS IN OUR 2009 TOYOTA VENZA START TO SMELL LIKE ELECTRIC WIRES MELTING AFTER ABOUT 10 MINUTES AFTER TURNING THEM ON. I HAVE CALLED MY TOYOTA DEALER AND TOYOTA CORPORATION AND THEY SAID THERE IS NO RECALL ON MY MODEL AND VIN. I HAVE 140,000 MILES ONLY CAR AND THEY ARE TELLING ME TO TAKE I…

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THE HEATED LEATHER FACTORY INSTALLED SEATS IN OUR 2009 TOYOTA VENZA START TO SMELL LIKE ELECTRIC WIRES MELTING AFTER ABOUT 10 MINUTES AFTER TURNING THEM ON. I HAVE CALLED MY TOYOTA DEALER AND TOYOTA CORPORATION AND THEY SAID THERE IS NO RECALL ON MY MODEL AND VIN. I HAVE 140,000 MILES ONLY CAR AND THEY ARE TELLING ME TO TAKE IT TO MY DEALER TO GET A DIAGNOSIS WHICH I WILL HAVE TO PAY FOR SINCE I AM OUT OF THE WARRANTY PERIODS THERE IS A RECALL ON AFTER MARKET COMPONENTS WITH THIS SAME ISSUE BUT MINE IS FACTORY INSTALL. HOW DO I GET THIS PLACED ON A RECALL LIST. I AM AFRAID MY SEATS WILL CATCH ON FIRE IF THIS IS NOT REPAIRED. *TR

NHTSA ODI #10683848

22,327 miles · Feb 11, 2015
Electrical SystemSeats

ON 1-22-13 WE HAD THE SEAT HEATER ON THE DRIVER'S SIDE REPAIRED. WE OBSERVED THAT THE CAB WOULD FILL WITH THE SMELL OF ELECTRICAL WIRES BURNING WHEN WE ENGAGED THE SEAT HEATER. IT FIRST OCCURRED APPROXIMATELY 1 MONTH PRIOR, BUT AT THAT TIME I COULD NOT DETERMINE WHAT WAS CAUSING THE SMELL. AN ONLINE CHECK REVEALED THAT NHTSA H…

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ON 1-22-13 WE HAD THE SEAT HEATER ON THE DRIVER'S SIDE REPAIRED. WE OBSERVED THAT THE CAB WOULD FILL WITH THE SMELL OF ELECTRICAL WIRES BURNING WHEN WE ENGAGED THE SEAT HEATER. IT FIRST OCCURRED APPROXIMATELY 1 MONTH PRIOR, BUT AT THAT TIME I COULD NOT DETERMINE WHAT WAS CAUSING THE SMELL. AN ONLINE CHECK REVEALED THAT NHTSA HAD ANNOUNCED A RECALL FOR SEATS: FRONT ASSEMBLY;SEAT HEATER/COOLER ON NOVEMBER 19TH, 2014, REF: 14V743000. I WOULD REQUEST THAT OUR VIN BE INCLUDED ON THE RECALL LIST, SO THAT WE COULD BE COMPENSATED FOR THE REPAIR. THANK YOU. *TR

NHTSA ODI #10682772

18,000 miles · Feb 25, 2011
Seats

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT THE DRIVER SEAT CUSHION WAS LACKING SUPPORT AND WOULD CAUSE DIFFICULTY WHEN ATTEMPTING TO REACH AND MANEUVER THE PEDALS. THE VEHICLE WAS INSPECTED BY A DEALER AND ADVISED THE CONTACT THAT THEY WERE UNABLE TO REPAIR THE VEHICLE BECAUSE OF THE WAY IT WAS DESIGNED. T…

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TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT THE DRIVER SEAT CUSHION WAS LACKING SUPPORT AND WOULD CAUSE DIFFICULTY WHEN ATTEMPTING TO REACH AND MANEUVER THE PEDALS. THE VEHICLE WAS INSPECTED BY A DEALER AND ADVISED THE CONTACT THAT THEY WERE UNABLE TO REPAIR THE VEHICLE BECAUSE OF THE WAY IT WAS DESIGNED. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THE CONTACT TO PURCHASE ANOTHER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

NHTSA ODI #10384536

400 miles · Jul 27, 2009
Seats

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT THE HEAD RESTS ON BOTH FRONT SEATS WERE MOVED UP TOO CLOSE TO THE WINDSHIELD. THE HEAD RESTS MAKE THE OCCUPANTS HEADS BEND DOWN, WHICH MAKES DRIVING UNCOMFORTABLE. THE TOYOTA MANUFACTURER STATED THAT THEY MOVED THE HEAD RESTS FOR SAFETY PURPOSE IN NEW VEHICLES. …

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TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT THE HEAD RESTS ON BOTH FRONT SEATS WERE MOVED UP TOO CLOSE TO THE WINDSHIELD. THE HEAD RESTS MAKE THE OCCUPANTS HEADS BEND DOWN, WHICH MAKES DRIVING UNCOMFORTABLE. THE TOYOTA MANUFACTURER STATED THAT THEY MOVED THE HEAD RESTS FOR SAFETY PURPOSE IN NEW VEHICLES. THE CONTACT STATED THAT THE HEAD RESTS POSE AN ISSUE FOR THOSE WHO ARE TALLER THAN FIVE FEET. THE FAILURE MILEAGE WAS 400 AND CURRENT MILEAGE WAS 800. UPDATED 8/28/09 *CN UPDATED 09/09/09*JB

NHTSA ODI #10278446

Official recalls

8

21V257000 · Air Bags:side/window:curtain

Apr 13, 2021

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.

Consequence & remedy

Consequence: Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.

Remedy: Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.

16V396000 · Seats:front Assembly:seat Heater/cooler

Jun 2, 2016

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Consequence & remedy

Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

14V743000 · Seats:front Assembly:seat Heater/cooler

Nov 19, 2014

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Consequence & remedy

Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

13V014000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seats

Jan 16, 2013

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence & remedy

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Additional source detail variants (2)

Seats

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

12V091000 · Exterior Lighting:brake Lights:switch

Mar 7, 2012

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2009 CAMRY VEHICLES MANUFACTURED FROM JULY 1, 2008, THROUGH FEBRUARY 28, 2009, AND MODEL YEAR 2009-2011 VENZA VEHICLES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 4, 2011. DURING ASSEMBLY OF THE CONTACT-TYPE STOP LAMP SWITCH, SILICONE GREASE MAY HAVE COME IN CONTACT WITH THE SURFACE OF THE SWITCH WHICH COULD CAUSE CONTACT RESISTANCE. IF THIS OCCURS, WARNING LAMPS COULD ILLUMINATE, A NO START CONDITION COULD RESULT, THE SHIFT LEVER MAY NOT SHIFT FROM THE “PARK” POSITION, OR THE VEHICLE’S BRAKE LIGHTS COULD BECOME INOPERATIVE.

Consequence & remedy

Consequence: INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STOP LAMP SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

10V035000 · Equipment:other:labels

Feb 3, 2010

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Consequence & remedy

Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.

10V036000 · Equipment:other:labels

Feb 3, 2010

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Consequence & remedy

Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

10V023000 · Vehicle Speed Control:accelerator Pedal

Jan 27, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).

Consequence & remedy

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.