2022 Toyota Venza Hybrid

At approximately [XXX] on Friday, [XXX], my wife was slowly pulling into a stripped parking place at Museum Hill's lower paved paved lot on [XXX], in Santa Fe, NM that has three levels when the car suddenly bolted up and over the concrete curb and up a short hill where it faced the fronts of two vehicles; the car stopped (possibly due to automatic braking systems) and rolled backwards into a small tree resting off of the pavement on soil, but against the curb. There is front end dislocation of the right fender and the passenger door hits the fender if trying to open it. The right front tire is broken and the alloy wheel is damaged. After a disagreement with a towing company, I backed the car over the curb and onto the pavement where I installed the spare. The car seemed to be OK to drive and my wife drove it home 3 miles away on back streets. The car's event data recorder was inspected by an employee of EAA from Denver in Toyota of Santa Fe's Dealership shop on [XXX] and the car driven. Toyota's report from their Legal Claims Analyst said that "pressure was applied to the accelerator pedal prior to the impact." My wife was going to her regularly scheduled lunch time support shift at the [XXX], was pulling into her regular parking area, and DID NOT press the accelerator to the floor causing this wreck. I believe that the power steering created a negative voltage drop that caused the concurrent calibration of the accelerator electronics to believe that full power was required at that instant. The safety of my wife was at risk, but no other person was nearby and damage to shrubbery was not consequential. This problem has not been confirmed by a dealer or independent service center. However, several papers on the subject have been written by Ronald A. Belt, PhD of Plymouth, MN, the latest dated 20 July 2024. The only inspection of the vehicle was on [XXX] by Toyota's EEA Service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's companion leased a 2022 Toyota Venza Hybrid. The contact stated that the vehicle had experienced unintended acceleration on several occasions. The contact stated that while in a drive-thru and slightly depressing the brake pedal, the vehicle suddenly accelerated unintendedly and crashed into a pole. There were no warning lights illuminated. The air bags did not deploy. The contact did not sustain any injuries. The contact's companion, who was occupying the front passenger's side seat sustained a broken sternum and eleven broken ribs and was hospitalized for four days. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The vehicle was then towed to Mike's Auto Repair. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 14,000.

The front windshield developed a thin, foot-long crack at the bottom base of the windshield during the onset of the cold weather this winter. This issue inhibits visibility and compromises the integrity of the windshield. Message boards on the internet indicate that it has happen with this make and model of vehicle frequently.

My wife and I stopped to get our mail at our community HOA mailboxes. I was driving. I stopped, set/engaged the brake hold button while my wife got the mail. She was about to get back in and suddenly the car lurched forward very rapidly and crashed into the neighborhood playground and the chain linked fence. I could not stop the acceleration and had to keep forcefully applying the brakes and the vehicle finally quit. I was able to steer to avoid some kids playing basketball. I could have injured my wife or others, it could have been very tragic. The 3 boys got out of the way and helped us afterwards picking up the car debris left all around. The damage happened very quickly. I felt such shock afterwards and trauma wondering what happened and what could have happened. The police did a report and took pictures, our insurance declared it a total loss. We have contacted Toyota and are waiting for someone to inspect it before it is hauled away. No warnings prior, the vehicle has worked well. As I managed to drive it home, we noticed a machanical error code after the fact.

The Toyota part number 69030-53120, a front door lock assembly (Lock Assy, Fr Door), is a genuine part used across various 2022 Toyota models, including the RAV4 and Tacoma. Went to the dealer for a diagnoses with problems unlocking and locking my doors and it was deemed defective 0-69030-53120 LOCK ASSY, FR DOO SPCORD by a Toyota dealer. Both front doors don’t work the Lock Assy and it was detected at 38,000 miles approx.

I am the primary driver of our 2022 Toyota Venza. On [XXX] I had just taken the car through the Splash automated car wash on [XXX] and I was navigating into an adjacent space for use of the vacuum cleaners. As I took my foot off the accelerator to put the vehicle into Park, it suddenly and unintentionally accelerated. It crossed the driveway entrance to the car wash, jumped a curb which was actually the top of retaining wall for the parking lot of the adjacent business, and sailed over the retaining wall into the parking lot which was over 2 feet lower than the level of the car wash. I was able to bring the car to a stop without hitting anything, but 3 tires were blown out and severe damage occurred to the underside and front end of the car (we are awaiting estimates of the damage to the car). The airbags did not deploy. I had a minor shoulder bruise from the seat belt but no other injury. The car is at an auto repair shop awaitinng estimates and adjuster inspection. No report has yet been filed with Toyota but we expect to file today. No independent service center or other inspection has been done yet. There was no warning system notification prior to the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Headlights cast a shadow at night — particularly to left. Vision obscured in shadow area and cannot see what is in road. As well, turning corners think something is in road because of shadow and want to pull away. This is definitely a hazard and has been reported on Toyota nation and seems to effect more than the venza and needs to be addressed because it is a safety issue. I bought the vehicle used on 2/23/24 and had no idea this was an issue has been reported but not fixed.