2022 Toyota Venza Hybrid

When I am at a stop, and the traffic opens for me to go, or the light turns green, I press on the accelerator and nothing happens. The car just rolls forward under no power or it just stays still. About 5 seconds after I'm slamming the gas pedal to get me out the lane of oncoming traffic, or holding up a light the car wakes up again and starts going no problem. This has happened multiple times in compromising situations, and it's going to cause an accident. I called the dealer and they said nothing is wrong with it. I have read multiple cases online of this exact issue. So, there is clearly something wrong with the car.

At approximately [XXX] on Friday, [XXX], my wife was slowly pulling into a stripped parking place at Museum Hill's lower paved paved lot on [XXX], in Santa Fe, NM that has three levels when the car suddenly bolted up and over the concrete curb and up a short hill where it faced the fronts of two vehicles; the car stopped (possibly due to automatic braking systems) and rolled backwards into a small tree resting off of the pavement on soil, but against the curb. There is front end dislocation of the right fender and the passenger door hits the fender if trying to open it. The right front tire is broken and the alloy wheel is damaged. After a disagreement with a towing company, I backed the car over the curb and onto the pavement where I installed the spare. The car seemed to be OK to drive and my wife drove it home 3 miles away on back streets. The car's event data recorder was inspected by an employee of EAA from Denver in Toyota of Santa Fe's Dealership shop on [XXX] and the car driven. Toyota's report from their Legal Claims Analyst said that "pressure was applied to the accelerator pedal prior to the impact." My wife was going to her regularly scheduled lunch time support shift at the [XXX], was pulling into her regular parking area, and DID NOT press the accelerator to the floor causing this wreck. I believe that the power steering created a negative voltage drop that caused the concurrent calibration of the accelerator electronics to believe that full power was required at that instant. The safety of my wife was at risk, but no other person was nearby and damage to shrubbery was not consequential. This problem has not been confirmed by a dealer or independent service center. However, several papers on the subject have been written by Ronald A. Belt, PhD of Plymouth, MN, the latest dated 20 July 2024. The only inspection of the vehicle was on [XXX] by Toyota's EEA Service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am the primary driver of our 2022 Toyota Venza. On [XXX] I had just taken the car through the Splash automated car wash on [XXX] and I was navigating into an adjacent space for use of the vacuum cleaners. As I took my foot off the accelerator to put the vehicle into Park, it suddenly and unintentionally accelerated. It crossed the driveway entrance to the car wash, jumped a curb which was actually the top of retaining wall for the parking lot of the adjacent business, and sailed over the retaining wall into the parking lot which was over 2 feet lower than the level of the car wash. I was able to bring the car to a stop without hitting anything, but 3 tires were blown out and severe damage occurred to the underside and front end of the car (we are awaiting estimates of the damage to the car). The airbags did not deploy. I had a minor shoulder bruise from the seat belt but no other injury. The car is at an auto repair shop awaitinng estimates and adjuster inspection. No report has yet been filed with Toyota but we expect to file today. No independent service center or other inspection has been done yet. There was no warning system notification prior to the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

No acceleration from stop, sudden loss of power. I was stopped, coming out of a parking lot, getting ready to do a right turn onto a main road. I let go of the brake pedal, and when I applied pressure to the gas pedal, there was no acceleration, like the engine was stalled. The car crept forward slightly, but could not accelerate at any measurable speed. After about 3-4 seconds, it finally started accelerating as normal.

When driving in slowed traffic the car would not accelerate for 3-5 seconds. No warning lights appeared. I had slowed to 5mph and upon pressing the gas pedal the car had no response and put me in danger as all traffic around me accelerated and the Venza would not respond to gas pedal. I removed foot from pedal and tried again and after sustained gas pedal for 3 seconds the car slowly resumed movement.

There is an acceleration issue that only happens sporadically. From a stopped position (stop sign/stop light) when I let go of the break and start acceleration with the gas pedal, it doesn't work. Even if I press down more in the gas pedal, it merely creeps- as if it were in neutral. It happens with turns or going straight. I have no clue what could be causing it. The breaks still work, and the gas pedal starts working again after about approx 10 or 15 ft of rolling. When the gas begins working again its a smooth engagement- no jarring or revving. And it only happens sporadically, maybe 8 times since I bought it in 2022. I have had it looked over at the dealership twice and they found nothing and are not willing to fix this issue- as they say there isn't one. I worry greatly that this will result in a crash.