2021 Toyota Venza Hybrid

A small crack appeared on the windshield driver side of vehicle. I have no recollection of any items or debris hitting the car and damaging it. I then searched online and found there have been many registered instances of this specific car model windshield (2021 and newer) either easily cracking or seemingly cracking under no impact.

I was on the highway, no ice on the road, in a construction zone, going about 50mph. The cars in front of me stopped completely, and the light to warn me to "Brake" came on the dashboard to engage the brakes, but the emergency braking system failed to engage the brakes and slow down the car. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. I kept going and crashed into the vehicle in front of me. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. The brakes also did this last year, and I collided with a vehicle the same way, but there was ice on the road, so at that time, I attributed it to the icy road. Now since these two accidents are so similar, I am concerned about a defect in the brakes and automatic emergency braking system. I am also worried to own a vehicle with the Automatic Emergency Braking System. I am having the vehicle towed to the dealership to have the brakes looked at.

2021 Toyota Venza while being driven while merging onto the highway, the vehicle lost all braking power causing my wife to almost cash into the car in front of her. The vehicle was moving between 50 to 55 miles per hour. Once the vehicle was pulled over, the dash was displaying these error messages: Pre-Collision System Malfunction; Braking Power Low/Visit your Dealer; Check Engine; and Secondary Collision Brake System Malfunction. This caused my wife to be stranded on the side of the highway. The vehicle has 24,811 miles on it. The vehicle had to be towed to the Toyota dealership. This is the second time this happened. The first time this happened was about 20 months ago when I had just bought the vehicle new and put about 400 miles on it. The first time the dealership said they could not find anything wrong with it.

I was pulling out from a stop sign to cross a four lane intersection. I attempted to pass between two cars, but the emergency brake system activated, presumably because the first car was still in front of me, even though it would have well passed by the time I got there. Because of the emergency braking, I was left stuck across two lanes of traffic with cars coming toward me and no way to get out of the way. This has happened twice in 800 miles on the car. I live on a very busy intersection and it took me a couple of months to get comfortable driving in this congestion. I think the car simply isn't designed for that level of traffic, but the way that it's reacting is terrifying. Consumer stated issue continues to occur even when the pre-collision system is disabled.

multiple times PCS (pre-collision warning system) would go off only in city driving when i was passing a car that had turned right (and just completing turn)-approximately 45 degrees to from right of my car. The dealer said my car needed front wheel alignment and said that had been the problem. Using the computer analysis system and since i was not getting a warning light saying PCS was not working, i was told it was fine. On a recently completed road trip out of town, at 70 miles an hour, PCS through us into hard break due to a car that had just entered exit ramp-45 degrees to my car. Almost caused multicar incident. Can not get further help from dealership since computer analysis not showing issue and no response from Toyoto NA. Have since just turned system fully off.