To whom it may concern, I was issued a recall on this vehicle for a defective fuel pump. I have been attempting to rectify the situation through City World Toyota located at 3333 Boston Road, Bronx, NY 10469. On 7/1/2021 I spoke with Jorcelyn and was told the part needed to replace the defective component was not in stock and…
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To whom it may concern, I was issued a recall on this vehicle for a defective fuel pump. I have been attempting to rectify the situation through City World Toyota located at 3333 Boston Road, Bronx, NY 10469. On 7/1/2021 I spoke with Jorcelyn and was told the part needed to replace the defective component was not in stock and it would be ordered and available within a 4 weeks. I was told I would receive a call back and never did. On 8/9/2021, over a month later, I got in touch with Wasile and was again told the part was not in stock. I was told they would check and then call back the following day. Again, I never received a call back. On 8/12/2021 I called again and was told they do not have the part in stock and would call back with an ETA. It was been months since this recall was issued and City World Toyota has not rectified the issue. This vehicle has been unsafe to drive since the recall has been issued and I have been pleading with them to resolve it. The customer service standards as well as the regard for safety from City World Toyota has been abysmal. There is no doubt this establishment is blatantly ignoring these safety recalls for not only myself but many others as well.
NHTSA ODI #11429175
Mileage unknown · Jun 22, 2021
Fuel/propulsion System
In October of 2020 they replaced the fuel pump then noticed a hose was bad it would take 2 months to get that hose.. Upon driving my vehicle I noticed an 4mpg lost. was getting 22 mpg prior to the change. I have been in contact w/toyota in Texas and they send a 'factory rep' to look at my truck. here is the problem he snappe…
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In October of 2020 they replaced the fuel pump then noticed a hose was bad it would take 2 months to get that hose.. Upon driving my vehicle I noticed an 4mpg lost. was getting 22 mpg prior to the change. I have been in contact w/toyota in Texas and they send a 'factory rep' to look at my truck. here is the problem he snapped a picture stating my truck got 28.6 mpg, upon getting into my truck it read 20.6 mpg. they refuse to replace the fuel pump and hose at another dealership. The secretary at toyota said if they would change and it didn't make a difference they would be wasteful. I said replace it and we will see however you say you not going with the customer the paid good hard earns money for this vehicle we will never know. all I want: is the have a new fuel pump and hose put into my Tacoma, it may not or it will prove there was a problem. I am see I am no alone with this reduction of mpg's with high gas prices.....
NHTSA ODI #11421902
Mileage unknown · May 31, 2021
Fuel/propulsion System
Received notice of a recall on the low pressure fuel pump in November 2020; still have not been notified to bring my truck in for repairs. I don't feel safe driving more than 20 or 30 miles from home as I don't want to be stranded if the fuel pump fails.
NHTSA ODI #11419112
Mileage unknown · May 8, 2021
Fuel/propulsion System
LOCAL TOYOTA DEALERSHIP IN SIERRA VISTA, ARIZONA HAS STATED ON MULTIPLE OCCASIONS THAT THEY DO NOT HAVE THE PARTS AND ARE NOT ORDERING THEM.
NHTSA ODI #11415686
Mileage unknown · Apr 10, 2021
Fuel/propulsion System
WELL THE VEHICLE HAS A MANUFACTURER RECALL NUMBER 20TA02 AND I'VE CONTACTED THE DEALER AND STILL HAVEN'T TAKEN CARE OF IT FOR REASONS UNKNOWN.
NHTSA ODI #11407350
12,000 miles · Mar 6, 2021
Fuel/propulsion SystemPower Train
NOTICEABLE VIBRATION WHEN SLOWING DOWN. IT HAPPENS BETWEEN 40MPH TO 0 MPH. SLIGHT VIBRATION WHILE ACCELERATING FROM A STOP TO AROUND 45MPH. ENGINE ALSO SURGES, AND HAS TROUBLE FINDING THE CORRECT GEAR WHILE ACCELERATING OR DECELERATING. WHEN PUT IN NEUTRAL WHILE SLOWING DOWN, THE VIBRATION IS NOT FELT AT ALL. TOOK THE TRUCK TO T…
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NOTICEABLE VIBRATION WHEN SLOWING DOWN. IT HAPPENS BETWEEN 40MPH TO 0 MPH. SLIGHT VIBRATION WHILE ACCELERATING FROM A STOP TO AROUND 45MPH. ENGINE ALSO SURGES, AND HAS TROUBLE FINDING THE CORRECT GEAR WHILE ACCELERATING OR DECELERATING. WHEN PUT IN NEUTRAL WHILE SLOWING DOWN, THE VIBRATION IS NOT FELT AT ALL. TOOK THE TRUCK TO THE DEALERSHIP, EXPLAINED THE ISSUES. WAS TOLD NOTHING WAS MECHANICALLY WRONG. THEY ROTATED MY TIRES AND DID A FRONT END ALIGNMENT. THE TRUCK HAS JUST OVER 12K ON IT ! THIS IS A DISASTER IN THE MAKING.
NHTSA ODI #11399553
Mileage unknown · Feb 21, 2021
Fuel/propulsion System
NHTSA RECALL ID: 20V682 - SAFETY RECALL 20TA02 (INTERIM NOTICE 20TB02), MULTIPLE MODEL AND MODEL YEARS, VEHICLE MAY STALL DURING DRIVING AT HIGHER SPEED. TOYOTA SLOW ON REMEDY AND NOT TAKING ISSUE URGENT AND NO SOLUTION. DANGER TO DRIVE.
NHTSA ODI #11397206
21,000 miles · Jan 24, 2021
Fuel/propulsion System
TRUCK STALLED WHILE ON ON RAMP. I WAS MOVING AND JUST ABOUT TO MERGE ON HIGHWAY
NHTSA ODI #11389627
13,735 miles · Dec 15, 2020
EngineFuel/propulsion SystemVehicle Speed Control
UNPROMPTED ACCELERATION - WHILE DRIVING AT ABOUT 15 MPH IN MODERATE TRAFFIC, I ACCELERATED BRIEFLY AND THEN LET OFF THE GAS PEDAL. AFTER RELEASING THE GAS PEDAL, THE TRUCK CONTINUED TO ACCELERATE AND EVEN DOWNSHIFTED, CAUSING THE TRUCK TO LURCH FORWARD. CONDITIONS - I WAS IN LIGHT TO MODERATE TRAFFIC ON MY COMMUTE TO WORK. THE …
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UNPROMPTED ACCELERATION - WHILE DRIVING AT ABOUT 15 MPH IN MODERATE TRAFFIC, I ACCELERATED BRIEFLY AND THEN LET OFF THE GAS PEDAL. AFTER RELEASING THE GAS PEDAL, THE TRUCK CONTINUED TO ACCELERATE AND EVEN DOWNSHIFTED, CAUSING THE TRUCK TO LURCH FORWARD. CONDITIONS - I WAS IN LIGHT TO MODERATE TRAFFIC ON MY COMMUTE TO WORK. THE TRAFFIC WAS STOP-AND-GO. THE CARS AHEAD OF ME ACCELERATED, SO I DID AS WELL. THE CARS AHEAD OF ME QUICKLY DECELERATED, SO I LET OFF THE GAS BUT DID NOT NEED TO BRAKE AS I WAS A SAFE DISTANCE. THE TRUCK CONTINUED TO ACCELERATE WELL AFTER I LET OFF THE GAS AND IT LURCHED FORWARD AND DOWNSHIFTED IN THE PROCESS. THE ENGINE RPM WENT TO ABOUT 3,500. I WAS ABLE TO APPLY THE BRAKE, AND THE ACCELERATION STOPPED AND THE ENGINE WENT BACK TO IDLE. I HAVE EXPERIENCED DECELERATION LAG IN MANY VEHICLES, BUT IN THIS CASE, IT WAS A SURGE, NOT A LAG. IT WAS LONG ENOUGH FOR ME TO THINK OF SHIFTING TO NEUTRAL AND APPLYING THE EMERGENCY BRAKE.
NHTSA ODI #11383510
409,125 miles · Dec 8, 2020
Fuel/propulsion System
2019 TOYOTA TACOMA STOPPED RUNNING ON THE MIDDLE OF ROAD. EXTREMELY DANGEROUS
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tacoma vehicles. Improper machining of the brake master cylinder may result in internal damage of one of the seals, affecting brake performance.
Consequence & remedy
Consequence: Reduced brake performance can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake master cylinder, free of charge. The recall began January 28, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are J16/J06.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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