MY VEHICLE (VIN# [XXX]) HAS NOT HAD SAFETY RECALL ADDRESSED BY MY LOCAL DEALERSHIP. THE RECALL WAS INITIATED ON 28 OCTOBER 2020. THE LOCAL DEALERSHIP HAS HAD MORE THAN A MONTH TO MAKE A PLAN TO FIX THE PROBLEM AND HAS RESPONDED TO MY REQUEST BY STATING THAT PARTS ARE NOT YET AVAILABLE AND FEEL I SHOULD CONTINUE TO OPERATE MY VEH…
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MY VEHICLE (VIN# [XXX]) HAS NOT HAD SAFETY RECALL ADDRESSED BY MY LOCAL DEALERSHIP. THE RECALL WAS INITIATED ON 28 OCTOBER 2020. THE LOCAL DEALERSHIP HAS HAD MORE THAN A MONTH TO MAKE A PLAN TO FIX THE PROBLEM AND HAS RESPONDED TO MY REQUEST BY STATING THAT PARTS ARE NOT YET AVAILABLE AND FEEL I SHOULD CONTINUE TO OPERATE MY VEHICLE IN ITS CURRENT STATE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11378300
8,000 miles · Aug 7, 2020
Engine
TL* THE CONTACT OWNS A 2019 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED WHILE DRIVING WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS RESTARTED IT FELT AS IF THE VEHICLE WAS RUNNING OUT OF FUEL. THE VEHICLE WAS ABLE TO DRIVE TO THE CONTACT'S RESIDENCE. THE CON…
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TL* THE CONTACT OWNS A 2019 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED WHILE DRIVING WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS RESTARTED IT FELT AS IF THE VEHICLE WAS RUNNING OUT OF FUEL. THE VEHICLE WAS ABLE TO DRIVE TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN NUMEROUS TIME FOR THE SAME FAILURE TO TOYOTA OF BRISTOL, 3045 W. STATE ST, BRISTOL, TN 37620, AND WAS DIAGNOSED THAT THE VEHICLE WAS DANGEROUS TO BE DRIVEN. THE CONTACT WAS INFORMED BY THE DEALER NOT TO DRIVE THE VEHICLE AND THAT THEY WOULD NOT DRIVE THE VEHICLE DUE TO THE HESITATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE STARTED SINCE THE PURCHASE OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD GET BACK WITH HIM BUT HAVE NOT YET CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000 *JS *JS
TL* THE CONTACT OWNS A 2019 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED AND BECAME SOFT, EXTENDING THE BRAKING DISTANCE. ADDITIONALLY…
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TL* THE CONTACT OWNS A 2019 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED AND BECAME SOFT, EXTENDING THE BRAKING DISTANCE. ADDITIONALLY, THE FUEL GAUGE PROVIDED INCONSISTENT FUEL LEVEL READINGS. THE VEHICLE WAS TOWED TO KEYES TOYOTA (5855 VAN NUYS BLVD, VAN NUYS, CA 91401) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK AND FUEL GAUGES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON 5 SEPARATE OCCASIONS DUE TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER HOWEVER, THE DEALER OFFERED NO ASSISTANCE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V888000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 900.
NHTSA ODI #11331809
11,000 miles · Jun 29, 2020
EngineFuel/propulsion System
THE ENGINE STALLS WHEN COASTING. THE VEHICLE WAS IN MOTION ON A STATE HIGHWAY. A RECALL NOTICE WAS ISSUED ON JANUARY 13, 2020 FOR THIS ISSUE BUT SIX MONTHS HAVE ELAPSED WITH NO REMEDY YET AVAILABLE. THIS IS TOO LONG.
NHTSA ODI #11331381
5,500 miles · Jun 18, 2020
EngineService BrakesStructureCrash
I STARTED TO NOTICE WHEN YOU WOULD STOP AT A RED. LIGHT AND APPLY THE BRAKES THE PEDAL WOULD SLOWLY EASE OFF LIKE IT HAD AIR IN THE BRAKE LINE.THIS WENT ON FOR A COUPLE OF MONTHS.I HAD A DOCTORS APPOINTMENT AND WHEN I GOT TO THE OFFICE AND WAS PULLING IN THE PARKING SPACE I PRESSED THE BRAKE AND IT WENT TO THE FLOOR SO I PRESSED…
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I STARTED TO NOTICE WHEN YOU WOULD STOP AT A RED. LIGHT AND APPLY THE BRAKES THE PEDAL WOULD SLOWLY EASE OFF LIKE IT HAD AIR IN THE BRAKE LINE.THIS WENT ON FOR A COUPLE OF MONTHS.I HAD A DOCTORS APPOINTMENT AND WHEN I GOT TO THE OFFICE AND WAS PULLING IN THE PARKING SPACE I PRESSED THE BRAKE AND IT WENT TO THE FLOOR SO I PRESSED THE SECOND TIME AND THE SAME THING I DIDN'T HAVE TIME TO TRY THE THIRD TIME BECAUSE I HIT THE CONCRETE WALL AND DID APPROXIMATELY $5200 DAMAGES TO MY VEHICLE.THE ENGINE HAS A NOISE IN ENGINE COMPARTMENT ON THE PASSENGER SIDE THAT SOUNDS LIKE A LIFTER MAKING A NOISE THAT CAN BE HEARD OVER THE ENGINE RUNNING.THE BRAKE PROBLEM I BELIEVE HAS TO DO WITH THE BOOSTER. *TR
NHTSA ODI #11329562
14,000 miles · May 26, 2020
EngineFuel/propulsion SystemUnknown Or Other
WHILE DRIVING IN CRUISE CONTROL ON A RELATIVELY TRAFFIC FREE ROAD THERE WAS AN ACCIDENT FAR AHEAD THE ROAD AND THE VEHICLE AUTOMATICALLY STARTED TO DECELERATE I TOOK CONTROL, AND AFTER I TOOK CONTROL ALL THE LIGHTS ON THE CONTROL PANEL LIGHT UP AND THE VEHICLE GOT JERKY. I WAS ABLE TO STOP AND SINCE THERE WAS AN ACCIDENT I TURN…
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WHILE DRIVING IN CRUISE CONTROL ON A RELATIVELY TRAFFIC FREE ROAD THERE WAS AN ACCIDENT FAR AHEAD THE ROAD AND THE VEHICLE AUTOMATICALLY STARTED TO DECELERATE I TOOK CONTROL, AND AFTER I TOOK CONTROL ALL THE LIGHTS ON THE CONTROL PANEL LIGHT UP AND THE VEHICLE GOT JERKY. I WAS ABLE TO STOP AND SINCE THERE WAS AN ACCIDENT I TURNED OFF THE VEHICLE AND RESTARTED IT AGAIN. IT ACTED NORMAL AFTER THAT PARTICULAR INCIDENT. I MENTIONED IT TO THE MECHANIC WHEN TIME CAME FOR ITS FACTORY MAINTENANCE, BUT THE DEALER WAS NOT ABLE TO EXPLAIN THE SITUATION. I BECAME AWARE AT THAT TIME OF THE RECALL. *TR
NHTSA ODI #11325998
50 miles · Jan 14, 2020
EngineFuel/propulsion System
TACOMA STARTED HAVING ISSUES WERE IT WAS TURNING OFF WEEKS AFTER BUYING IT IN THE BEGINNING OF 2018. TOOK IT TO SHOP 4 TIMES AND THEY KEPT SAYING NOTHING WAS WRONG SO ON THE 4THBTIME I ASKED TO SPEAK TO MANAGER BECAUSE OF THE RISK THIS POSSES.THEY CHANGE GAS PUMP BUT NOT SURE IF THIS ACTUALLY FIXED ISSUE AND I AM CONCERNED AS T…
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TACOMA STARTED HAVING ISSUES WERE IT WAS TURNING OFF WEEKS AFTER BUYING IT IN THE BEGINNING OF 2018. TOOK IT TO SHOP 4 TIMES AND THEY KEPT SAYING NOTHING WAS WRONG SO ON THE 4THBTIME I ASKED TO SPEAK TO MANAGER BECAUSE OF THE RISK THIS POSSES.THEY CHANGE GAS PUMP BUT NOT SURE IF THIS ACTUALLY FIXED ISSUE AND I AM CONCERNED AS THERE IS NO REMEDY IN SIGHT.
NHTSA ODI #11299411
1 miles · Dec 4, 2019
EnginePower TrainService Brakes
DRIVING TO THE UPS BRAKE MALFUNCTION LIGHT CAME, ENGINE LIGHT CAME ON, TRACTION CONTROL OFF LIGHT ON, VEHICLE LOST POWER, ABLE TO ONLY MOVE 1 MILE AN HOUR, BRAKE MALFUNCTION LIGHT ALSO SAID BRAKE OVERRIDE, ADVISE BRING TO DEALER . LUCKILY I WAS A HUNDRED FEET AWAY FROM THE TOYOTA DEALER WHEN THIS HAPPENED LIVING IN A SMALL TOWN.…
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DRIVING TO THE UPS BRAKE MALFUNCTION LIGHT CAME, ENGINE LIGHT CAME ON, TRACTION CONTROL OFF LIGHT ON, VEHICLE LOST POWER, ABLE TO ONLY MOVE 1 MILE AN HOUR, BRAKE MALFUNCTION LIGHT ALSO SAID BRAKE OVERRIDE, ADVISE BRING TO DEALER . LUCKILY I WAS A HUNDRED FEET AWAY FROM THE TOYOTA DEALER WHEN THIS HAPPENED LIVING IN A SMALL TOWN. TURN ON MY HAZARD LIGHTS AND DROVE INTO TOYOTA DEALERSHIP.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tacoma vehicles. Improper machining of the brake master cylinder may result in internal damage of one of the seals, affecting brake performance.
Consequence & remedy
Consequence: Reduced brake performance can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake master cylinder, free of charge. The recall began January 28, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are J16/J06.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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