TL* THE CONTACT OWNS A 2019 TOYOTA TACOMA. THE CONTACT STATED THAT THE CENTER CONSOLE BY THE AUXILIARY PORTS BECAME OVERHEATED AND A BUBBLE WAS FORMED. THE CONTACT WAS CONCERNED ABOUT A POSSIBLE CAR FIRE DUE TO THE HEAT DISCHARGED FROM THE CHARGING PORTS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER W…
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TL* THE CONTACT OWNS A 2019 TOYOTA TACOMA. THE CONTACT STATED THAT THE CENTER CONSOLE BY THE AUXILIARY PORTS BECAME OVERHEATED AND A BUBBLE WAS FORMED. THE CONTACT WAS CONCERNED ABOUT A POSSIBLE CAR FIRE DUE TO THE HEAT DISCHARGED FROM THE CHARGING PORTS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
NHTSA ODI #11362994
17,000 miles · Apr 1, 2020
Electrical SystemSeat BeltsSeats
DUE TO THE FACT THAT WE NEVER TEST DROVE THE 2019 TOYOTA TACOMA THAT WE WERE GIVEN TO PURCHASE, AND MY HUSBAND DROVE THE VEHICLE HOME I DID NOT HAVE THE CHANCE TO TRY THE VEHICLE UNTIL WE ARRIVED HOME. THE FIRST TIME THAT I SAT IN THE VEHICLE, I FELT EXTREME DISCOMFORT AND ELECTRIC SHOCKS FROM THE VEHICLE, VERY SIMILAR TO THE E…
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DUE TO THE FACT THAT WE NEVER TEST DROVE THE 2019 TOYOTA TACOMA THAT WE WERE GIVEN TO PURCHASE, AND MY HUSBAND DROVE THE VEHICLE HOME I DID NOT HAVE THE CHANCE TO TRY THE VEHICLE UNTIL WE ARRIVED HOME. THE FIRST TIME THAT I SAT IN THE VEHICLE, I FELT EXTREME DISCOMFORT AND ELECTRIC SHOCKS FROM THE VEHICLE, VERY SIMILAR TO THE ELECTRIC SHOCKS THAT I RECEIVED FROM THE 2017 TOYOTA PRIUS. MY HUSBAND THOUGHT THAT IT WAS CAUSED FROM MY HEALTH CONDITION FROM MY CAR ACCIDENT AND HE AGREED THAT, SINCE I DID NOT FEEL ANY DISCOMFORT DRIVING THE SIENNA, HE WOULD BE THE ONLY THAT WOULD DRIVE THE TACOMA AND THAT I WOULD PRIMARILY DRIVE THE SIENNA. WHEN WE TOOK THE 2019 TOYOTA SIENNA BACK TO DEALERSHIP ON FEBRUARY 13, 2020, I WAS FORCED TO DRIVE THE 2019 TOYOTA TACOMA AND WHILE DOING SO I FELT THE SAME ELECTRIC SHOCKS AND THEY WERE MORE INTENSE AND STRONGER TO EXTENT THAT IT CAUSED EXTREME PAIN IN MY STOMACH AND BRUISES ON MY BODY. IN THE CASE OF THE SEATBELT, IT DID NOT REST ON MY NECK LIKE THE IN THE SIENNA, BUT IT RESTED ON MY ARM WHERE I RECEIVED BRUISES FROM THE SEATBELT.
NHTSA ODI #11319902
2,200 miles · Mar 25, 2020
Electrical SystemFuel/propulsion System
IT STARTED WITH MY CSAE FILE AT TOYOTA#2003022885 THEN WENT TO THE CONUSMER PROTECTION AGENCY CASE#2020-03344 THEY SENT ME TO LEMON LAW GOT YOU EMAIL OFF RECALL NOTICE.BASICALY THEY TOLD ME AT FIRST NOT TO DRIVE TRUCK FAST[COULN'T TELL ME HOW FAST]BECAUSE TRUCK COULD SHUT DOWN.I GOT THE FORMAL RECALL IN THE MAIL 3/20/20 I HAVE N…
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IT STARTED WITH MY CSAE FILE AT TOYOTA#2003022885 THEN WENT TO THE CONUSMER PROTECTION AGENCY CASE#2020-03344 THEY SENT ME TO LEMON LAW GOT YOU EMAIL OFF RECALL NOTICE.BASICALY THEY TOLD ME AT FIRST NOT TO DRIVE TRUCK FAST[COULN'T TELL ME HOW FAST]BECAUSE TRUCK COULD SHUT DOWN.I GOT THE FORMAL RECALL IN THE MAIL 3/20/20 I HAVE NOT HEARD FROM THE DEALERSHIP OR TOYOTA SINCE. THE TRUCK MAKES ME VERY NERVOUS DRIVING IT BECAUSE I DON'T KNOW HOW FAST I CAN DRIVE IT WITHOUT HAVING A WRECK.IT'S A LEASE VEHICLE I THINK THEY SHOULD EITHER FIX IT OR TERMINATE THE LEASE
NHTSA ODI #11319252
Mileage unknown · Mar 9, 2020
Electrical System
FUEL GAUGE SHOWS FULL AFTER DRIVING ABOUT 115 MILES AND DISTANCE TO EMPTY IS OFF ABOUT 10 MILES AND ODOMETER MIGHT BE DIS FUNCTIONING AS WELL. *JS
NHTSA ODI #11317079
Mileage unknown · Feb 5, 2020
Electrical System
THE HEAD UNIT IS INOPERABLE WHEN CONNECTED TO BLUETOOTH AND HANDSFREE DRIVING FUNCTION IS INOPERABLE. TOYOTA IS AWARE OF THE ISSUE AND HAS NO RESOLUTIONS, BUT TO BLAME PANASONIC. PANASONIC HAS A BACKORDER WITH NO END INSIGHT AND CANNOT REPLACE THE UNIT WITH ANOTHER MODEL WITHOUT AFFECTING THE WARRANTY.
NHTSA ODI #11307307
16,890 miles · Dec 22, 2019
Electrical System
BLUETOOTH RANDOMLY DISCONNECTS DURING A PHONE CALL. HAPPENED ABOUT 5 TIMES ON MY WAY TO WORK. USED ANOTHER PHONE AND DID SAME THING. DEALERSHIP SAID THEY NEED MORE COMPLAINTS BEFORE A RECALL IS ISSUED.
NHTSA ODI #11290736
7,800 miles · Dec 10, 2019
Electrical System
RADIO/HEAD UNIT KEEPS REBOOTING. EVEN WHEN NO BLUETOOTH IS CONNECTED.
NHTSA ODI #11288165
10,000 miles · Dec 5, 2019
Electrical SystemService Brakes
ON ENTERING AN INTERSECTION THE VEHICLE APPLIED BRAKES AUTOMATICALLY AND WITHOUT WARNING. AT THAT TIME THE PATH FORWARD OF THE VEHICLE WAS CLEAR. THIS ACTION CAUSED A SAFETY HAZARD BY STALLING THE VEHICLE IN THE INTERSECTION. APPLYING GAS RESULTED IN NO FORWARD MOVEMENT. ONCOMING TRAFFIC HAD TO STOP ABRUPTLY TO AVOI…
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ON ENTERING AN INTERSECTION THE VEHICLE APPLIED BRAKES AUTOMATICALLY AND WITHOUT WARNING. AT THAT TIME THE PATH FORWARD OF THE VEHICLE WAS CLEAR. THIS ACTION CAUSED A SAFETY HAZARD BY STALLING THE VEHICLE IN THE INTERSECTION. APPLYING GAS RESULTED IN NO FORWARD MOVEMENT. ONCOMING TRAFFIC HAD TO STOP ABRUPTLY TO AVOID A COLLISION WITH MY VEHICLE. I HAVE BEEN TO THE TOYOTA DEALERSHIP TWO TIMES TO HAVE THIS REPAIRED TO NO AVAIL. THE LAST COMMUNICATION FROM TOYOTA CONCERNING MY COMPLAINT WAS A PHONE CALL FROM A FACTORY REP ADVISING ME THAT I NEEDED TO READ MY OWNERS MANUAL REGARDING THIS ISSUE. AT THIS POINT I AN AFRAID TO DRIVE THE VEHICLE. PLEASE HELP. NHTSA REF# 247577.
NHTSA ODI #11287261
200 miles · Nov 20, 2019
Electrical System
A LOT OF US TACOMA OWNERS ARE HAVING TROUBLE WITH OUR BLUE TOOTH DROPPING OUT DURING PHONE CALLS. I LIVE IN MASSACHUSETTS AND THEY FROWN US FROM HOLDING YOUR CELL PHONE TO TALK TO SOMEONE. I PURCHASED A 2019 AND IT HAS 900 MILES AND DID NOT EVER THINK THIS WOULD BE A PROBLEM WITH A BRAND NEW TRUCK. TO THIS DAY, IT'S STILL A PROB…
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A LOT OF US TACOMA OWNERS ARE HAVING TROUBLE WITH OUR BLUE TOOTH DROPPING OUT DURING PHONE CALLS. I LIVE IN MASSACHUSETTS AND THEY FROWN US FROM HOLDING YOUR CELL PHONE TO TALK TO SOMEONE. I PURCHASED A 2019 AND IT HAS 900 MILES AND DID NOT EVER THINK THIS WOULD BE A PROBLEM WITH A BRAND NEW TRUCK. TO THIS DAY, IT'S STILL A PROBLEM.
NHTSA ODI #11281462
500 miles · Oct 30, 2019
Electrical SystemUnknown Or Other
ENTUNE RADIO/HEADUNIT (HU) REBOOT ITSELF WHILE IN A CALL. REBOOT OCCURS WHILE VEHICLE IS IN MOTION AT ANY SPEED, DURING ANY DRIVING CONDITION. AS THE HU REBOOTS, DRIVER IS UNABLE TO USE REAR-VIEW CAMERA AND ANY OTHER FEATURE DISPLAYED IN HU. ROAD ATTENTION IS AFFECTED SINCE DRIVER IS DISTRACTED BY THE SCREEN GOING BLACK AND O…
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ENTUNE RADIO/HEADUNIT (HU) REBOOT ITSELF WHILE IN A CALL. REBOOT OCCURS WHILE VEHICLE IS IN MOTION AT ANY SPEED, DURING ANY DRIVING CONDITION. AS THE HU REBOOTS, DRIVER IS UNABLE TO USE REAR-VIEW CAMERA AND ANY OTHER FEATURE DISPLAYED IN HU. ROAD ATTENTION IS AFFECTED SINCE DRIVER IS DISTRACTED BY THE SCREEN GOING BLACK AND ON AGAIN. ALSO IF DRIVER IS IN A CALL HAS TO END CALL FROM THE PHONE AND CALL AGAIN USING THE PHONE. NO MESSAGE OR ERROR CODE WAS DISPLAYED ON HU. DEALER ASKED TO FILM THE ISSUE WITH THE CELLPHONE IN ORDER TO SERVICE THE HU. DEALER IS ENCOURAGING THE USE OF PHONE WHILE DRIVING TO FILM AN ISSUE THAT THEY SHOULD CHECK BY LOOKING FOR THE HU ERROR LOG. MOREOVER, I FOUND IN FORUMS AND YOUTUBE PEOPLE REPORTING THIS REBOOTING ISSUE IN ENTUNE HU SINCE 2016. THE VEHICLE ONLY HAVE 2K MILES AND 3 MONTH FROM BOUGHT AND HU HAVE SHOWN REBOOT ISSUE AT LEAST 20 TIMES WHILE CONNECTED TO CELLPHONE VIA BLUETHOOTH.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tacoma vehicles. Improper machining of the brake master cylinder may result in internal damage of one of the seals, affecting brake performance.
Consequence & remedy
Consequence: Reduced brake performance can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake master cylinder, free of charge. The recall began January 28, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are J16/J06.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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