2004 Toyota Tacoma

UPON A NORMAL SERVICE INCIDENT I WAS INFORMED THAT THE FRAME ON THE DRIVER SIDE SHOWS A CORROSION PROBLEM THAT HAS EATEN HALF WAY THRU THE FRAME MAKING THE TRUCK UNSAFE DUE TO THE CORROSION PROBLEM AFTER MANY ATTEMPTS TO CONTACT TOYOTA THEIR RESPONSE WAS SORRY NOTHING WE CAN DO FOR YOU.THEY ALSO TOLD ME THAT A RECALL WAS ISSUED AND EXPIRED IN 2010 WHICH I WAS NOT INFORMED ABOUT.IT IS A RESPONSE THAT DOES NOT SATISFY ME OR MAYBE OTHER OWNERS OF THIS TYPE OF VEHICLE AND IT WAS THERE PRODUCT THAT THEY PRODUCED AND NOW DO NOT WANT TO BE HELD RESPONSIBLE FOR. EST REPAIR COST TO CORRECT THE PROBLEM = 14000.00 NOT ACCEPTABLE. *JS

THE TOYOTA TACOMA TRUCKS HAD A CUSTOMER SERVICE ADVISORY FOR THE FRAME RUSTING ON THE VEHICLE. THE CSA ADVISED THE CURRENT OWNER THAT THE FRAME COULD RUST AND NEEDED TO BE INSPECTED. IF THE VEHICLE WAS INSPECTED TOYOTA WOULD EITHER SPRAY THE FRAME OR REPLACE IT IF RUSTED. I PURCHASED THIS VEHICLE FROM AN AUTHORIZED TOYOTA DEALER I WAS ASSURED THE FRAME HAD BEEN CHECKED AND TAKEN CARE OF. A WEEK LATER I HAD TO INSTALL A BLOWN OUT MUFFLER AND COME TO FIND OUT THE FRAME WAS NOT LOOKED AT AND THE FIX WAS NOT COMPLETED. BEING THE NEW OWNER OF THE TRUCK I WAS TOLD THAT THE CSA HAD EXPIRED DECEMBER 2011 AND THERE IS NOTHING THAT CAN BE DONE. I WAS HOPING TOYOTA WOULD HAVE A PROGRAM IN PLACE FOR PEOPLE THAT PURCHASE A VEHICLE LIKE I DID THAT DID NOT HAVE THE FRAME FIXED. THEY DO NOT. THEREFORE I NOW OWN A TRUCK THAT IS UNSAFE TO DRIVE. TOYOTA NEEDS TO MAKE THIS A RECALL INSTEAD OF A CSA. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. WHILE IDLING AT A STOP, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE VEHICLE DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,200. UPDATED 12/30/14*LJ UPDATED 05/26/2015 *JS

THE FRAME IS SO ROTTED IT WONT PASS STATE INSPECTION, THIS TRUCK WAS RECALLED FOR THIS PROBLEM A FEW YEARS AGO, I TOOK IT TO THE DEALER FOR INSPECTION AT THAT TIME AND THEY SAID IT WAS FINE, NOW LIKE TWO YEARS LATER ITS TOTALLY ROTTEN, I CONTACTED TOYOTA HEAD QUARTERS AND FILED A CASE # 1411101661 AND THEY BASICALLY TOLD SORRY ITS TO LATE RECALL IS OVER, I TOLD THEM IT WAS AT THE DEALER FOR THIS RECALL AND THEY DID NOTHING BUT LOOK AT IT, CAN YOU HELP AND THERE ARE 1000S OF THESE ROTTEN TRUCKS ON THE ROAD TODAY A MAJOR SAFETY ISSUE THANKS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE FRAME IS RUSTED THROUGH.I CALLED TOYOTA THEY SAID THEY SENT A RECALL.I TOLD THEM I DIDN'T RECEIVE ONE.THEY SAID IT WAS NOT THERE FAULT.IT WAS THE POST OFFICE FAULT.I CAN'T HAVE ANY WORK DONE ON THE TRUCK BECAUSE OF THE RUST.I DON'T HAVE A LOT OF MONEY I EXPECTED THIS TRUCK TO LAST A WHILE.THEY KNEW THEY WERE MAKING SUBSTANDARD FRAMES.BY JUST LOOKING AT MY FRAME. *TR

I WAS DRIVING DOWN THE ROAD AND NOTICED SOME UNUSUAL RATTLING. I STOPPED AND UPON INSPECTION FOUND THAT THE FRAME ON BOTH SIDES HAD CRACKED ALL THE WAY THROUGH DIRECTLY ABOVE THE REAR TIRES. THIS RENDERED THE VEHICLE EXTREMELY UNSAFE TO DRIVE. I HAD IT TOWED TO A REPAIR SHOP AND THEY TOLD ME THAT A COMPLETE FRAME REPLACEMENT NEEDS TO BE DONE AND THAT THE VEHICLE IS UNSAFE TO DRIVE AS IS. THEY SAID THE FRAME IS COMPLETELY RUSTED OUT. I UNDERSTAND THE VEHICLE CAME OUT OF NEW YORK AND HAS HIGH SALT CONCENTRATIONS BUT THE REST OF THE TRUCK IS VIRTUALLY RUST FREE. I CAN?T BELIEVE THAT A FRAME RUSTING COMPLETELY OUT IS NORMAL IN JUST 10 YEARS. I HAVE CONTACTED TOYOTA (CASE NUMBER 1409290440) AND THEY ARE TELLING ME THAT ANY RECALLS PERTAINING TO THIS HAVE EXPIRED. I CAN?T BELIEVE THEY WILL NOT STEP UP AND FIX WHAT IS OBVIOUSLY SHODDY CRAFTSMANSHIP. MY MAIN CONCERN IS THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. THEY STEPPED UP TO THE PLATE WITH THE 1995-2000?S THAT HAD THE EXACT SAME ISSUE AND OBVIOUSLY WAS NOT FIXED IN THE 2001-2004 MODELS. I AM VERY DISAPPOINTED WITH TOYOTA AND VERY CONCERNED FOR THE SAFELY OF OTHER TACOMA OWNERS AS THIS SEEMS TO BE A PRETTY COMMON ISSUE WITH THESE TRUCKS. *TR