IllustrationUPON INSPECTION FROM TOYOTA ,FROM THE DEALER BERT WOLFE TOYOTA IN CHARLESTON, WV, THE FRAME ON MY TACOMA WAS FAILED. THE RESULT WAS PERFORATIONS FROM RUST. I HAD PREVIOUSLY RECEIVED A LETTER STATING THE THERE WAS A RECALL ON MY TRUCK. THE LETTER STATED THAT IT NECESSARY TO BE INSPECTED FOR FRAME CORROSION, AND THAT THREE POSS…
Read full complaint
UPON INSPECTION FROM TOYOTA ,FROM THE DEALER BERT WOLFE TOYOTA IN CHARLESTON, WV, THE FRAME ON MY TACOMA WAS FAILED. THE RESULT WAS PERFORATIONS FROM RUST. I HAD PREVIOUSLY RECEIVED A LETTER STATING THE THERE WAS A RECALL ON MY TRUCK. THE LETTER STATED THAT IT NECESSARY TO BE INSPECTED FOR FRAME CORROSION, AND THAT THREE POSSIBLE OUTCOMES WOULD ARISE: 1) UPON THE PASSING OF THE CORROSION TEST AN ANTI-CORROSION TREATMENT WOULD BE APPLIED AND A REPLACEMENT VEHICLE WOULD BE EXTENDED UNTIL THE TREATMENT WAS COMPLETE. 2) UPON THE FAILURE OF THE TEST (MEANING THE FRAME HAD CORROSION) THE FRAME WOULD BE REPLACED, AND A REPLACEMENT VEHICLE WOULD BE RENDERED. 3) UPON FAILURE OF THE TEST TOYOTA MAY REPURCHASE MY VEHICLE AT A PRICE OF 150% OF THE KELLY BLUE BOOK VALUE. NONE OF THESE OUTCOMES WERE INSTITUTED UPON FAILURE OF MY FRAME CORROSION TEST. BERT WOLFE TOYOTA FAILED THE FRAME, STATED THEY WOULD REPLACE THE FRAME , BUT IT WOULD TAKE SIX MONTHS. THEY PLACED ME BACK IN MY TRUCK WHICH FAILED THE TEST, WITHOUT A TEMPORARY REPLACEMENT. MY COMPLAINT IS THAT A) MY TRUCK WILL NEVER BE THE EQUIVALENT, ALL OF THE PARTS THAT WILL BE TAKEN OFF AND/OR REPLACED AND THEN REINSTALLED ON THE NEW FRAME, CAUSES FOR SAFETY CONCERNS. THERE IS A HIGH PROBABILITY THAT SOMETHING WILL BE OVERLOOKED IN THE PROCESS OF REINSTALLATION. B) THAT THE PARTS THAT CONNECT TO THE FRAME OR LOCATED IN IT'S VICINITY WILL CORRODE EVENTUALLY CAUSING SAFETY CONCERNS. C) MY VEHICLE FAILED A TEST IN WHICH THE FRAME IS CONSIDERED UNSAFE, AND I WAS SENT OFF IN THAT SAME VEHICLE WITHOUT A PROVISIONAL REPLACEMENT.