2004 Toyota Tacoma

I was driving home from a neighboring city after picking up a friend and on my way there on the interstate I noticed the back end of the vehicle was very loose. Upon arriving at my apartment and parking the vehicle I contacted a friend who was a prior state safety inspector, he looked under the vehicle and said the frame right where the shackle for the leaf spring on the driver's side had completely blown out and was no longer connected. Checked the passenger side and said it was connected by maybe 1/4 of an inch of frame. I was made aware of a safety recall that expired back in 2019 by Hailey Toyota and was informed they would not fix it for free. Neither myself or the original owner had every received documentation regarding this issue and was never informed that the entire frame had to be replaced under the recall/extended warranty. I have shelled out well over $600 in materials and labor to have my frame welded and patched with a kit specifically made for these vehicles and this issue and I'm still having problems out of it.

TAKATA RECALL, I AM WRITING THIS COMPLAINT BECAUSE I OWN A 2004 TOYOTA TACOMA . ON NOVEMBER 2ND I WAS DRIVING HOME , WAS AT A 4WAY STOP, ONCE IT WAS MY TURN TO GO I ACCELERATED AS USUAL AND HAD MY TIRE ON THE DRIVERS SIDE DETACH COMPLETELY FROM THE BALL JOINT CAUSING ME TO NEARLY WRECK MY TRUCK, IF I HAD BEEN GOING FASTER I WOULD HAVE, THIS WAS ONE OF THE MOST SCARIEST EXPERIENCES I HAVE EVER HAD DRIVING! IT COST ME NEARLY 1000.00 DOLLARS TO FIX AND NOW I AM HAVING TO HAVE THE OTHER PASSENGER SIDE FIXED BECAUSE THE MECHANIC SAYS IT'S HAMMERED...I NOTICED THAT OVER 150,000 TACOMA'S WERE RECALLED DUE TO THIS EXACT PROBLEM, WHEN I ENTERED MY VIN IT SAYS I HAVE NO I REPAIRED RECALLS ON MY VEHICLE! WHICH OBVIOUSLY IS NOT TRUE, OR MY BALK JOINTS WOULD BE GOOD TO GO, I HAVE NEVER TAKEN MY TRUCK OFF ROAD OR EVEN HAD IT IN 4 WHEEL DRIVE, I HAVE NOT BEAT ON MY TRUCK I TAKE EXCELLENT CARE OF MY VEHICLE, I FEEL THIS BALL JOINT PROBLEM SHOULD OF BEEN PART OF YOUR RECALL , I COULD OF BEEN SEVERELY HURT OR EVEN DIED AS WELL AS MY SON WHO WAS RIDING WITH ME, THANK GOD WE WEREN'T...I AM PREPARED TO TURN YOU INTO THE BBB IF I DONT GET A REASONABLE RESPONSE

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION PERTAINING TO THE FRAME, WHICH AFFECTED THE RACK AND PINION. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE RACK AND PINION AND THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

WE ARE THE SECOND OWNERS OF A 2004 TACOMA, PURCHASED 4 YEARS AGO. IT CURRENTLY HAS 104,000 MILES ON IT. THE UNDERSIDE IS RUSTED OUT! WE JUST GOT THE LIST OF THINGS TO FIX THIS MORNING (RUSTY MUFFLER AND STEERING COMPONENTS NEEDING REPLACEMENT) AND ARE DEVASTATED. MY HUSBAND WAS TOLD HE COULD LOSE CONTROL OF STEERING AT ANY MOMENT IF WE DON'T MAKE THE REPAIRS OF $4000+. THE STEERING IS VERY LOOSE AND NOT STEADY. I OPENED A CASE THIS MORNING, BUT FEAR BECAUSE IT'S A 2004, THEY WON'T HOLD THEMSELVES ACCOUNTABLE. WHY WOULD THEY DESIGN A TRUCK THAT LOOKS GREAT ON THE OUTSIDE, BUT BECOMES A RUST BUCKET ON THE INSIDE? AREN'T THEY WORRIED ABOUT THE SAFETY OF THEIR TOYOTA DRIVERS AND OTHERS?

LOOSE STEERING. LOTS OF PLAY IN THE WHEEL, HAD TO HAVE THE STEERING RACK BUSHINGS REPLACED AT 48K MILES BECAUSE THE RACK WOULD JUST MOVE AROUND AND THE TRUCK WAS UNCONTROLLABLE. AFTER REPLACING THE RACK, SWAY BAR BUSHINGS, AND STRUTS @ 48000 MILE WITH NO OFFROAD DRIVING THE STEERING IS STILL EXTREMELY LOOSE. IS YOU HIT A BUMP WHILE IN A CURVE ON THE FREEWAY YOU FEEL LIKE YOU ARE JUST ALONG FOR THE RIDE WITH ALMOST NO CONTROL. DEALERSHIP ADVISED NO RECALLS AND TRUCK IS OUT OF WARRANTY. THEY COULD NOT PINPOINT WHAT THE PROBLEM IS BUT STATED IT COULD THE RACK, THE STEERING SHAFT, OR BAD BALL JOINTS. I HAD AN 88 TOYOTA 4X4 THAT I JUST SOLD TO A FRIEND THIS YEAR, I DROVE THAT TRUCK AS HARD AS POSSIBLE OFFROAD AND NEVER HAD ANY OF THESE PROBLEMS REPLACE BUSHINGS AND SHOCKS WHEN NEEDED BUT NEVER FELT OUT OF CONTROL. TOYOTA NEED TO FIX THESE TACOMA STEERING ISSUES. *TR