2002 Toyota Tacoma

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE HAVING THE ANNUAL STATE INSPECTION PERFORMED, THE INSPECTOR NOTIFIED HIM THAT THE ENTIRE SUB FRAME, REAR BUMPER AND FRONT PASSENGER SIDE WHEEL WELL WERE EXCESSIVELY CORRODED. NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 167,152.

I TOOK IN MY 2002 TACOMA FOR AN OIL CHANGE AND WAS TOLD THAT THEY COULD NOT PUT IT UP ON THE LIFT DUE TO EXCESSIVE CORROSION ON THE FRAME. I ONLY RECENTLY BOUGHT THE TRUCK IN OCT. 2013 WITH 65K MILES ON IT. ALL ELSE WORKS FINE. AFTER EXPLAINING THE ISSUE TO TOYOTA THEY ADVISED ME TO TAKE IT TO THE DEALERSHIP FOR INSPECTION. THE DEALERSHIP THEN TOLD ME THAT THEY WERE ONLY COVERING THE RUSTED SPARE WHEEL CASING IN THE RECALL, NOT THE ENTIRE FRAME, AND ADVISED ME TO TAKE IT UP WITH TOYOTA CORPORATE. THE MODEL BEFORE THE '02 WAS RECALLED DUE TO EXCESSIVE CORROSION ON THE FRAME (IN COLD WEATHER STATES) HOWEVER THE PROBLEM SEEMS TO PERSIST IN LATER MODELS. HAS ANYONE HAD LUCK CALLING TOYOTA ABOUT THIS? I'M IN A TOUGH SPOT AS I PURCHASED THE TRUCK RECENTLY (ALTHOUGH THE RUST DAMAGE DID NOT APPEAR AS BAD THEN AND I'M WONDERING IF SOME COATING WAS APPLIED AT THE DEALER) AND WOULD HAVE MISSED ANY RECALL ON THE FRAME IF THERE HAD BEEN ONE. *JS

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE INSPECTED BECAUSE THE SUBFRAME WAS CORRODED. THE CONTACT RECEIVED A NOTICE FOR AN UNRELATED RECALL. THE DEALER INSPECTED THE VEHICLE PER THE RECALL AND RELEASED THE VEHICLE BACK TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

I RECENTLY TOOK MY 2002 TOYOTA TACOMA INTO THE LOCAL DEALER, DCH IN WAPPINGERS FALLS NY, BECAUSE OF LEAK IN THE RACK AND PINION STEERING. UPON LOOKING AT THE VEHICLE,THEY OBSERVED A CRACKED AND RUSTED FRAME. WE TOOK THE CAR DOWN AND I WENT TO MY LOCAL REPAIR SHOP FOR A SECOND OPINION. THAT REPAIR SHOP HAD SAID THERE WAS A FRAME RECALL FOR THAT YEAR. I CALLED TOYOTA IN CALIFORNIA AND THEY CONFIRMED THERE WAS A RECALL FOR THAT YEAR AND THAT THEY SENT OUT A NOTICE, BUT IT HAD TO BE BROUGHT BY THE END OF 2012. I TOLD THEM I NEVER RECEIVED THE NOTICE. THERE HAVE BEEN 2 OTHER RECALLS FOR THE VEHICLE WHICH I DID RECEIVE NOTICES. THEY CHECKED WITH THEIR COMPLIANCE OFFICE AND SAID THEY DID SEND IT TO ME. I ASKED HOW MANY NOTICES WENT OUT AND THEY SAID ONE AND THEY DO NOT SEND THEM CERTIFIED MAIL. WHEN I STATED THAT I NEVER RECEIVED THE NOTICE, THEY TOLD THERE WAS A DEPARTMENT THAT MAY STILL BE ABLE TO ASSIST ME. AFTER OPENING UP A CASE WITH TOYOTA, THEY CAME TO THE CONCLUSION, THERE WAS NOTHING THEY CAN DO ABOUT IT BECAUSE I FAILED TO BRING THE CAR IN BY THEIR DEADLINE. I TOLD THEM AGAIN THAT I NEVER RECEIVED THE NOTICE AND THAT I DON'T FEEL SAFE DRIVING THE VEHICLE WITH A RUSTED AND CRACKED FRAME. THIS SEEMS TO BE PROBLEM WITH A GOOD DEAL OF TOYOTAS. I WAS HOPING FOR SOME KIND OF HELP, SINCE THEY'VE ADMITTED THE PROBLEM AND I NEVER RECEIVED THE NOTICE AND WE, AT THIS POINT HAVE ONLY THEIR WORD THAT THEY SENT ME A NOTICE. THANK YOU. TOYOTA CASE# 1405131065. UPDATED 07/03/14

I CALLED TOYOTA IN 2012 TO ASK ABOUT FRAME. WAS TOLD I DIDN'T QUALIFY. HAVE HAD TO REPLACE EVERYTHING ATTACHED TO FRAME IN A 2 YEAR PERIOD. LAST FALL THE GAS TANK FELL OFF. FRAME SO RUSTED IT WOULDN'T HOLD IT. CALLED TOYOTA AGAIN, AS RECOMMENDED BY MECHANIC, WAS TOLD I DIDN'T QUALIFY. WENT TO DEALER FOR RECALL REPAIR ON SPARE TIRE HOLDER, THEY COULDN'T FIX IT. TOO RUSTED. TOLD ME IT S NOT SAFE TO DRIVE. TOLD ME TO CALL TOYOTA. I DID. TOLD ME I DIDN'T QUALIFY BECAUSE RECALL EXPIRED. EXPIRED?! I HAVE NEVER RECEIVED A RECALL NOTICE!! I HAVE LIVED AT THE SAME ADDRESS FOR 32 YEARS. THEY FOUND ME THIS TIME, THEY SHOULD HAVE FOUND ME FOR THAT ONE. NOW WHAT? I AM OUT WELL OVER $3500 DOLLARS I'VE PAID OUT THE LAST 3 YRS AND ITS NOT SAFE! NEED HELP HERE. *JS