2002 Toyota Tacoma

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) AND INDICATED THAT THE DEALER IN NEW YORK WAS NOT ABLE TO DO THE UNDERCOATING PROCESS DUE TO STATE REGULATIONS. IN APPROXIMATELY MID AUGUST 2012, THE DEALER INDICATED THAT THE REMEDY FOR THIS DEFECT WAS NOT AVAILABLE AT THE TIME THE CONTACT TRIED TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAITED FOR YEARS TO DETERMINE WHEN THE MANUFACTURER WOULD FINALIZE THE REMEDY PLAN TO REPAIR THE VEHICLE. THE RUST BECAME EXTENSIVE TO THE POINT THAT THE UNDERBODY, THE CHASSIS, THE LEAF SPRING, AND THE REAR WHEEL WELLS ALL HAD CORROSION TO THE POINT THAT THE COMPONENTS COULD FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED FOR YEARS OF THE FAILURE AND WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIR PERFORMED; HOWEVER, THE RECALL REPAIR WAS UNABLE TO BE PERFORMED DUE TO EXCESSIVE RUST ON THE SUBFRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

HAD A RECALL ON MY TACOMA. I HAD BOUGHT FROM FATHER, HE BOUGHT NEW FROM SPARTAN TOYOTA IN LANSING MI. IT WAS FOR A POSSIBLE FRAME RUST RECALL. I HAVE THE RECORDS OF TAKING IT IN FOR THAT PURPOSE. IT WAS CLEARED BY SERVICE DEPARTMENT. APPARENTLY, THEY WERE SUPPOSED TO SPRAY A PROTECTIVE COAT ON THE FRAME AT NO COST TO ME, WHICH WOULD INCLUDE A 15 YEAR WARRANTY ON FRAME. THEY DID NOT DO THIS. I SOLD TRUCK TO MY SON, APPROXIMATELY JULY 2014. HE TOOK IT IN FOR MUFFLER WORK AND THEY WOULDN'T PUT ON HOIST BECAUSE FRAME IS WEAK FROM RUST. EVERYONE FROM THE DEALER AND TOYOTA NATIONAL HAS SAID IT SHOULD HAVE BEEN SPRAYED, BUT BECAUSE IT WASN'T THEY SORRY BUT CAN'T DO ANYTHING. I FEEL THAT SOLUTION TO THE SERVICE DEPARTMENTS MISTAKE IS NOT ADEQUATE. DO I HAVE ANY OTHER RECOURSE TO HELP MY SON? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT A USED 2002 TACOMA FROM A GOOD FRIEND. HE TOOK VERY GOOD CARE OF THE TRUCK, IT WAS MINT. AFTER I BOUGHT THE TRUCK I ASKED ABOUT THE FRAME RECALL, BUT HE SAID WHEN HE TOOK IT IN THAT THEY COULDN'T DO IT AND HE HAD FORGOTTEN TO TAKE IT BACK. NO NEGLIGENCE, JUST DIDN'T SEE RUST AND DIDN'T TAKE IT IN FOR THE UNDER COATING. I TRIED TO GET IT DONE BUT TOYOTA WOULD NOT STAND BEHIND THE WARRANTY. TWO YEARS LATER AND I HAVE A SOME PRETTY BAD FRAME RUST. THIS IS A SAFETY ISSUE AND I REALLY CANNOT AFFORD ANOTHER PAYMENT. THERE NEEDS TO BE A RECALL FOR THIS PROBLEM.

TRUCK RECALLED FOR EXCESSIVE CORROSION TO THE SPARE TIRE CARRIER LIFT PLATE!! AFTER REPAIR , SERVICE TECH TOLD ME MY TRUCK ALSO HAD A SMALL HOLE IN THE FRAME WITH EXCESSIVE RUST. TO MY SURPRISE I WAS TOLD THAT THE RECALL FOR THIS PROBLEM HAD PASSED!! I RECEIVED NO RECALL PAPER WORK ON THIS MATTER. NOW NO HELP IS FORTH COMING ! WHAT TO DO?? *TR

FRAME IS RUSTED THROUGH IN MULTIPLE LOCATIONS AND HAS BEEN TREATED WITH CORROSION RESISTANT COATINGS. THE COATINGS ARE OBVIOUSLY VISIBLE BUT DID NOT PREVENT THE FRAME FROM RUSTING TO AN UNSAFE CONDITION. THE PREVIOUS OWNER BROUGHT THE TRUCK IN FOR OTHER RECALLS THAT ARE RECORDED IN ITS HISTORY. THIS ONE FOR THE FRAME IS NOT RECORDED HOWEVER YOU CAN SEE THE COATING HAS BEEN APPLIED. THE WARRANTY EXTENSION IS LISTED FOR 15 YEARS. THE TRUCK IS 13 YEARS OLD BUT, A PERSON REPRESENTING TOYOTA SAYS IT'S EXPIRED WITH NO EXPLANATION OF HOW THAT IS. SO FAR SHE PUT ME ON HOLD FOR 20 MINUTES WITHOUT BEING ABLE TO FIND THE INFORMATION TO EXPLAIN TO ME. *TR

I PURCHASED A TACOMA TRUCK DECEMBER 2014 WITH AN UNDERCOATED FRAME, AND WAS UNAWARE THE FRAMES IN THESE TRUCKS ROT OUT, IT IS NOW APRIL I LOOK UNDER THE TRUCK AND SEE THE FRAME IS COMPLETELY ROTTEN OUT TO THE POINT WHERE THERE IS HOLES EVERY WHERE AND YOU CAN POKE YOUR FINGERS HOLES WILL DEVELOP, I CONTACTED TOYOTA THEY DON'T WANT TO EVEN TOUCH THE TRUCK, I FEEL VERY UNSAFE DRIVING THE TRUCK. *TR

PURCHASED THIS TRUCK 4 MONTHS AGO FOR $10,900. FOUND NO EVIDENCE OF RECALLS ON THIS TRUCK ON CARFAX AND TOYOTAS RECALL WEBSITE. IT IS A GREAT TRUCK IN PRISTINE CONDITION. HOWEVER, AFTER TALKING TO A FRIEND WHO HAS A 2004 TACOMA HE INFORMED ME THAT THERE WAS A RECALL AND THAT HIS FRAME WAS SPRAYED TO PREVENT CORROSION. I CALLED UP TOYOTA TO SEE IF IT HAD BEEN DONE ON MINE AND THEY SAID NO. I ASKED WHY THEY WERE SPRAYING THEM AND THEY SAID IT WAS BECAUSE THE FRAME WILL CORRODE. I ASKED IF IT COULD BE DONE TO MINE AND THEY SAID THAT THEY STOPPED DOING IT AT THE END OF 2011. I HAD JOSEPH TOYOTA INSPECT IT YESTERDAY AND THEY INFORMED ME THAT THE FRAME HAS A HOLE IN IT AND WOULD ONLY HAVE 2 YEARS LEFT. I ASKED TOYOTA IF THEY WOULD REPAIR THE FRAME OR BUY THE TRUCK BACK AS I HAVE HEARD THEY DO AND THEY SAID NO. SO NOW I CAN EITHER PASS THE PROBLEM ONTO SOMEONE ELSE OR WAIT UNTIL THE FRAME FAILS. *TR