2001 Toyota Tacoma

RECEIVED A RECALL NOTICE LETTER FOR MY 2001 TOYOTA TACOMA (LETTER STATED VEHICLES COVERED WERE 2001-2004). THE REASON WAS TO INSPECT FRAME FOR RUST PERFORATION. UPON INSPECTION THE VEHICLE WAS FOUND TO HAVE THE PERFORATION. THEIR OFFER OPTION WOULD BE TO HAVE THE FRAME REPLACED. THE REPLACEMENT WOULD COME WITH A WARRANTY OF THE FRAME FOR AN ADDITIONAL 15 YEARS(...ON THE NEW ONE.....FRAME ONLY...) BUT NO OTHER WARRANTY OF THE AFFECTED COMPONENTS REMOVED, HANDLED, OR REPLACED DURING THE FRAME REPLACEMENT WOULD BE WARRANTIED. I HAVE OPENED A CASE WITH TOYOTA STATING THAT I WOULD BE BETTER SERVED WITH THE OPTIONAL BUYOUT, MENTIONED IN THE RECALL LETTER, WHICH IS AVAILABLE AT THEIR OPTION. IT IS UNDER REVIEW. *TR

2001 TOYOTA TACOMA WITH DIAGNOSED RUST PERFORATION TO FRAME. TOYOTA INSTITUTED A BUYBACK PROGRAM FOR 1995 THROUGH 2000 FOR THIS ISSUE, BUT WILL NOT HONOR THIS COMMITMENT TO VEHICLES POST THIS WINDOW THAT EXPERIENCE THIS SAME SAFETY ISSUE. TOYOTA WILL ONLY REPLACE FRAMES AS COUNTERMEASURE TO THIS ISSUE AND WILL NOT WARRANT THIS TEARDOWN/REASSY PROCESS THAT WILL BE PERFORMED AT DEALERSHIPS (NOT RETURN TO FACTORY FOR REWORK) WHICH WILL LEAVE THE CONSUMER OPEN TO ADDITIONAL VEHICLE (SAFETY) CONCERNS AND NO COMMITMENT FROM TOYOTA THAT THIS PROCESS WILL NOT AFFECT RESALE VALUE AS WELL. THIS IS AN UNACCEPTABLE AND UNSAFE STANCE. I HAVE CONTACTED TOYOTA CUSTOMER CARE AND ASSIGNED CASE NUMBER 0904119004 AND AWAITING FEEDBACK. *TR

I HAD MY 2001 TOYOTA TACOMA CHECKED AND THE FRAME IS RUSTED OUT, THE DEALER DEEMED IT UNSAFE TO DRIVE, I CONTACTED TOYOTA THAT SAME NIGHT AND THEY SAID TO TAKE IT HOME IF YOU DON;T HAVE A RIDE. DEALER SAID ALL THEY CAN DO IS A FRAME REPLACEMENT AND I SAID THIS IS NOT ACCEPTABLE, WHY ISN'T TOYOTA TREATING THIS THE SAME WAY AS IT DID THE 1995-2000 MODELS??.. I KNOW THAT THE TRUCK WILL NEVER BE THE SAME ONCE THE MECHANICS ARE DONE,, THIS IS LIKE GOING BACK INTO PRODUCTION , AND I KNOW THEY'RE NOT TRAINED FOR THAT.. TOYOTA DIDN'T KNOW WHAT TYPE OF WARRANTY I WOULD HAVE AFTER THE WORK WAS DONE,, THEY SAID THAT THE SOLUTION TO THIS PROBLEM WAS DECIDED ON 02/06/09 , MY TRUCK WAS EVALUATED ON 02/18/09 A MATTER OF 12 DAYS,, I NEVER RECEIVED ANY TYPE OF NOTICE ON THIS. MY MECHANIC SAY THE PROBLEM WHEN I WENT FOR MY 3000 MILE OIL CHANGE WHICH I'VE DONE SINCE I'VE OWNED THIS TRUCK ,,IT ONLY HAS 84000 MILES ON IT AND IS IN PRISTINE CONDITION.. *TR

I HAVE A 2001 TOYOTA TACOMA THAT HAS FRAME RUST THROUGH, AND HAVE RECEIVED NO HELP FROM TOYOTA ABOUT A FAIR BUY BACK AS THEY DO WITH THE 95-2000 TRUCKS. THE TRUCK HAS BEEN INSPECTED BY TOYOTA SERVICE, THE SERVICE PERSON SAID IT FAILED BUT THE FACTORY DISTRICT GUY SAYS IT ISN'T BAD ENOUGH. I NOW HAVE A TRUCK WITH A RUSTED FRAME THAT I CAN'T SELL AND THEY WON'T BUY BACK. *TR

TOYOTA TACOMA 2001 PERFORATED FRAME TOYOTA REFUSES TO PUBLICLY DECLARE THESE CARS ARE UNSAFE TO DRIVE. MY FRAME IS PERFORATED AND DEEMED BY THE LOCAL TOYOTA DEALER AS UNSAFE TO DRIVE. THEY ADMITTED THIS IS A "KNOWN" PROBLEM AND I NOW MUST ACCEPT COMPLETE LIABILITY IF I TAKE THE CAR OFF THE LOT. MY CASE MANAGER KEVIN INSISTED THAT "TOYOTA HAS PUBLICLY ANNOUNCED A WARRANTY EXTENSION ON DECEMBER 8TH, BUT IT IS PHYSICALLY IMPOSSIBLE TO NOTIFY ALL THE OWNERS." YET HE COULD NOT MAKE ANY REFERENCE TO WHERE I COULD FIND THIS PUBLIC ANNOUNCEMENT. TOYOTA INSISTS THAT THIS DOES NOT CONSTITUTE A RECALL, YET HIS EXPLANATION FOR A RECALL WAS A FAULTY COMPONENT THAT CAUSES A SAFETY ISSUES THAT WILL BE REPLACED BY THE MANUFACTURER. THIS IS PRECISELY WHAT THE CASE MANAGER STATED TOYOTA IS PREPARING TO DO. HOW CAN TOYOTA BE AWARE OF SUCH A SAFETY HAZARD AND NOT INFORM THE OWNERS. HAD I NOT PERFORMED ROUTINE MAINTENANCE, I WOULD STILL BE COMMUTING 130 MILES A DAY AT 65 MILES AND PLACE OTHERS AT RISK. MY DEALER STATED THAT THERE ARE MULTIPLE 2001 TACOMAS IN OUR SMALL TOWN THAT HAVE ALREADY BEEN FOUND TO BE UNSAFE OTHER THAN NHTSA, WHAT AUTHORITY EXISTS IN THE UNITED STATES THAT HAS THE ABILITY TO PUBLICLY ANNOUNCE THIS SAFETY ISSUES AND FORCE TOYOTA TO RECALL THESE VEHICLES. *TR

2001 TOYOTA TACOMA WITH FAILING FRAME DUE TO RUST ISSUES. MY UNDERSTANDING IS THAT TOYOTA IS NOW OFFERING TO REPLACE FAILING FRAMES ON 2001 AND NEWER MODELS AS OPPOSED TO THEIR BUYBACK OF 95-200 MODELS. UNACCEPTABLE DUE TO THE OBVIOUS DECREASED RETAIL VALUE CAUSED BY THIS MAJOR ISSUE, NOT TO MENTION THAT MANY CERTIFIED MECHANICS STATE THAT THE FRAME REPLACEMENT IS A TERRIBLE IDEA DUE TO THE ELECTRICAL, ALIGNMENT, AND STRUCTURAL ISSUES THAT ARE COMMON WHEN THIS IS DONE. NEVER A GOOD IDEA AND TOYOTA KNOWS IT. I AM IN LIMBO, WANTED TO TRADE IN MY TRUCK, BUT AM NOT BEING OFFERED THE SAME PLAN THAT 95-2000 OWNERS WERE. *TR

I HAVE A 2001 TOYOTA TACOMA AND HAD IT INSPECTED BY TOYOTA REP. AND IT FAILED THE ROT TEST AT FIRST THEY OFFERED ME 100% BUYBACK BUT I REFUSED BECAUSE OLDER TRUCKS 95-2000 WERE GETTING 150% BUYBACK AND THAT ABSOLUTELY DID NOT SEEM FAIR WITH ME HAVING A NEWER TRUCK SO I REFUSED. AND THEY ARE ONLY OFFERING FRAME REPLACEMENT TO THE 2001-2005 WHICH SCARES ME TO DEATH JUST THINKING ABOUT IT!!! SOMETHING HAS TO BE DONE ABOUT THIS FRAME ISSUE BEFORE SOME INNOCENT PERSON IS KILLED!!! *TR

ON 12/23/08 WHEN MY VEHICLE WAS IN FOR NORMAL SERVICE I WAS TOLD BY THE DEALER THAT MY FRAME WAS ROTTING AND THE VEHICLE WAS NOT SAFE TO DRIVE. I WAS TOLD TO CALL TOYOTA CORP AND A CASE WAS ASSIGNED (200812230213). ON 12/24 A CASE MGR CALLED ME AND SAID THAT MY ENTIRE FRAME HAD TO BE REPLACED AND THAT THEY WOULD BE EXTENDING MY WARRANTY. HE STATED THAT THE FRAME IS ROTTED AND UNSAFE SO I WAS TO BE PROVIDED A LOANER FROM MY DEALER - BUT NOT A LIKE VEHICLE. I WAS TOLD I WOULD GET A LETTER OUTLINING THE PROGRAM TOYOTA WAS INTRODUCING. THE PROGRAM AS TOLD IS DIFFERENT THAN THE ONE TOYOTA HAS FOR PRE-2001 TACOMAS. I WAS TOLD THAT PROGRAM WAS DIFFERENT AND NOT AVAILABLE BECAUSE PARTS (FRAME) ARE AVAILABLE. I SPOKE AGAIN WITH THE CASE MGR ON 1/6/09 AND WAS TOLD THEY DO NOT KNOW WHEN PARTS WILL BE AVAILABLE, HE COULD NOT PROVIDE ME THE LETTER DETAILING THE PROGRAM, AND I HAD TO WAIT. MY VEHICLE IS DEEMED UNSAFE TO DRIVE BY TOYOTA AND THEY HAVE IT AT THE LOCAL DEALER YET THEY HAVE NOT PROVIDED ME DOCUMENTED DETAILS ON THE ISSUE OR THE PROGRAM TO REMEDY IT. THIS IS THE SAME ISSUE AS PRE-2001 TACOMA'S HAVE YET TOYOTA IS NOT OFFERING THE SAME PROGRAM. THEY HAVE NOW HAD MY TRUCK FOR 3 WEEKS AND WHEN I SPOKE WITH THE DEALER TODAY THEY THEMSELVES HAVE NOT GOTTEN OFFICIAL NOTICE FROM TOYOTA, HAVE NO IDEA OF PARTS AVAILABILITY, HAVE NOT BEEN TOLD WHAT PART NUMBERS TO ORDER, AND DO NOT KNOW WHEN THEY MAY GET INFO. 3 WEEKS WITHOUT MY VEHICLE, IN A NON-LIKE REPLACEMENT, AND WITH NO DOCUMENTED INFO FROM TOYOTA IS NOT ACCEPTABLE. *TR UPDATED 02/05/09. *JB