NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
210 reports198,164 miles · May 20, 2013
SteeringSuspension
TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE DROPPED WITH A LOUD NOISE. THE CONTACT DISCOVERED THAT THE AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE AXLE, LOWER BALL JOINT, UPPER BALL JOINT AND TIE ROD WOULD NEED …
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TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE DROPPED WITH A LOUD NOISE. THE CONTACT DISCOVERED THAT THE AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE AXLE, LOWER BALL JOINT, UPPER BALL JOINT AND TIE ROD WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 198,164.
NHTSA ODI #10512864
128,933 miles · May 18, 2013
Structure
I PURCHASED MY TACOMA NEW IN 2001 AND RECENTLY I HEARD OF A RECALL CONCERNING THE FRAME OF THE VEHICLE, SO I TOOK MY TRUCK TO GLENN TOYOTA IN FRANKFORT KY. I WAS TOLD THAT THE FRAME WAS BAD AFTER THEY CHECKED THE FRAME BY HITTING IT WITH A HAMMER AND PUTTING A HOLE IN THE FRAME. I WAS TOLD THEY WOULD BUY BACK MY TRUCK FOR 1.5 T…
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I PURCHASED MY TACOMA NEW IN 2001 AND RECENTLY I HEARD OF A RECALL CONCERNING THE FRAME OF THE VEHICLE, SO I TOOK MY TRUCK TO GLENN TOYOTA IN FRANKFORT KY. I WAS TOLD THAT THE FRAME WAS BAD AFTER THEY CHECKED THE FRAME BY HITTING IT WITH A HAMMER AND PUTTING A HOLE IN THE FRAME. I WAS TOLD THEY WOULD BUY BACK MY TRUCK FOR 1.5 TIMES THE BLUE BOOK VALUE. WE DONE SOME PAPER WORK WHEN THEY REALIZED MY TRUCK WAS A 2001 INSTEAD OF A 2000. I WAS THEN TOLD THEY WOULD NEITHER BUY BACK MY VEHICLE NOR FIX MY TRUCK THEY PUT A HOLE IN. I FILED A COMPLAINT WITH TOYOTA AND I WAS TOLD THEY DID NOT HAVE TO FIX OR BUY BACK MY TRUCK BECAUSE IT WAS A ?VOLUNTARY RECALL?. THIS ALLOWED THEM TO NO LONGER HONOR ANY PART OF THIS RECALL WHICH INCLUDES NOT FIXING NOR BUYING BACK THE TRUCKS WITH FRAME PROBLEMS THAT ARE NEWER THEN 2000. I WAS ALSO TOLD I HAD WAITED TOO LONG FROM THE TIME THE RECALL WAS FIRST ISSUED. I WAS IN THE MILITARY DURING THE ISSUING OF THIS RECALL. DURING MY MILITARY OBLIGATION I SPENT A YEAR IN AFGHANISTAN AND A YEAR IN IRAQ. CLEARLY I WAS NOT IN A POSITION TO HEAR OF THE RECALL NOR BRING MY VEHICLE INTO A DEALERSHIP. NOT ONLY IS THIS BUSINESS PRACTICE NOT FAIR (DOING ONE THING FOR ONE CUSTOMER AND NOT OFFERING THE SAME DEAL TO THE NEXT), BUT TOYOTA CLEARLY KNOWS THERE IS UNSAFE VEHICLES ON THE ROAD AND DOES NOT WANT TO FIX THEIR MISTAKE. TOYOTA HAS MADE THE DECISION THAT IF THE VEHICLES FROM THE YEARS RANGING 1996-2000 FAILED THE SAME TEST THAT MY VEHICLE FAILED IT WAS UNSAFE AND SHOULD BE BOUGHT BACK. I KNOW THAT THIS MUST BE A SAFETY CONCERN OR TOYOTA WOULD NO LONGER TEST THE VEHICLES FROM 1996-2000 STILL. I AM VERY DISAPPOINTED HOW TOYOTA HAS HANDLED THIS SITUATION, ESPECIALLY SINCE I WORK FOR TOYOTA MOTOR MANUFACTURING OF KENTUCKY (TMMK), AND I FEEL TOYOTA SHOULD BE HELD ACCOUNTABLE FOR THE VEHICLES THEY ARE SELLING. *TR
NHTSA ODI #10512622
128,000 miles · Mar 16, 2013
StructureSuspension
MY 2000 TOYOTA TACOMA HAS "EXTENSIVE" RUST DAMAGE TO ITS FRAME AND SUSPENSION SYSTEM. THIS TRUCK WAS PURCHASED IN KANSAS AND HAS SINCE MOVED WITH ME DOWN TO GEORGIA. I NOTICED ON THE WEB THAT THE RUST ON THE FRAME OF THE TRUCK IS A COMMON CONCERN/DEFECT FROM TOYOTA. I AM INQUIRING TO SEE IF THERE IS A RECALL ON THIS AND HOW I…
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MY 2000 TOYOTA TACOMA HAS "EXTENSIVE" RUST DAMAGE TO ITS FRAME AND SUSPENSION SYSTEM. THIS TRUCK WAS PURCHASED IN KANSAS AND HAS SINCE MOVED WITH ME DOWN TO GEORGIA. I NOTICED ON THE WEB THAT THE RUST ON THE FRAME OF THE TRUCK IS A COMMON CONCERN/DEFECT FROM TOYOTA. I AM INQUIRING TO SEE IF THERE IS A RECALL ON THIS AND HOW I SHOULD GO ABOUT TRYING TO GET THIS FIXED. THE ENGINE AND ALL OF THE VITAL COMPONENTS WORK FINE, IT SEEMS A SHAME TO GET RID OF A VEHICLE THAT IS STILL IN GOOD WORKING CONDITION, OTHER THAN THE RUST PROBLEM THAT IS. *TR
NHTSA ODI #10503257
83,000 miles · Feb 25, 2013
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. THE CONTACT STATED THAT THE DRIVER SWERVED TO PREVENT HITTING A DEER BUT VEERED OFF ROAD AND THE VEHICLE ROLLED OVER 5 TIMES. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INTERNAL BLEEDING AND A CRUSHED RIGHT ARM AND KNEE. THE CONTACT ALSO SUSTAINED AND A BROKEN LEFT…
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TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. THE CONTACT STATED THAT THE DRIVER SWERVED TO PREVENT HITTING A DEER BUT VEERED OFF ROAD AND THE VEHICLE ROLLED OVER 5 TIMES. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INTERNAL BLEEDING AND A CRUSHED RIGHT ARM AND KNEE. THE CONTACT ALSO SUSTAINED AND A BROKEN LEFT ARM ,LEG, AND ANKLE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.
NHTSA ODI #10500001
150,000 miles · Oct 15, 2012
Air BagsStructureSuspensionCrashInjury
HIT A BUMP AND VEHICLE LOST SUSPENSION CONTROL. HIT DITCH AND FLIPPED. AIRBAG DIDN'T DEPLOY. *TR
NHTSA ODI #10480167
150,000 miles · Aug 14, 2012
StructureWheels
RIGHT FRONT WHEEL COLLAPSED AND VEHICLE FELL TO THE GROUND. MECHANIC INITIALLY STATED THIS COULD BE REPAIRED, BUT ONCE HE INSPECTED THE UNDERSIDE OF VEHICLE HE INDICATED THAT THE FRAME WAS TOO RUSTED AND THE VEHICLE WAS NO LONGER USABLE OR REPAIRABLE. *TR
NHTSA ODI #10470526
206,000 miles · Jul 25, 2012
Seat Belts
TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT BELT WAS UNRAVELING ITSELF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE CONTACT MUST HAVE SPILLED SOMETHING ON THE SEAT BELT. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSSITANCE. THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT BELT WAS UNRAVELING ITSELF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE CONTACT MUST HAVE SPILLED SOMETHING ON THE SEAT BELT. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSSITANCE. THE MANUFACTURER ALSO STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 206,000.
NHTSA ODI #10467685
186,210 miles · Jul 10, 2012
Power TrainService BrakesSuspension
MY LEAF SPRINGS ARE BROKEN AND NOT REPLACEABLE DUE TO RUSTED CASTERS ATTACHING TO A RUSTED FRAME. CORPORATE TOYOTA TELLS ME I CAN HAVE IT FIXED BUT EVERY DEALER TELLS ME THAT MY TRUCK IS NOT INCLUDED IN THE TOYOTA RUST CAMPAIGN. I HAVE FOUND LITERATURE ONLINE THAT INCLUDES MY VIN BUT NO DEALERS WILL HELP ME. I JUST BOUGHT THIS…
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MY LEAF SPRINGS ARE BROKEN AND NOT REPLACEABLE DUE TO RUSTED CASTERS ATTACHING TO A RUSTED FRAME. CORPORATE TOYOTA TELLS ME I CAN HAVE IT FIXED BUT EVERY DEALER TELLS ME THAT MY TRUCK IS NOT INCLUDED IN THE TOYOTA RUST CAMPAIGN. I HAVE FOUND LITERATURE ONLINE THAT INCLUDES MY VIN BUT NO DEALERS WILL HELP ME. I JUST BOUGHT THIS TRUCK IN JANUARY OF THIS YEAR FOR 7500 AND AM NOW OUT 7500. *TR
NHTSA ODI #10465159
155,000 miles · Dec 5, 2011
Structure
I HAVE A 2000 TOYOTA TACOMA AND HAVE BEEN AFFECTED BY A RECALL. THE RECALL IS FOR EXCESSIVE FRAME RUST. I WOULD LIKE TO KNOW WHAT MY OPTIONS ARE. CAN I PRESS FOR A REPAIR AND REFUSE A BUY BACK? I CALLED THE DEALER FROM MY CELL PHONE APPROX A YEAR AND A HALF AGO AND THEY STATED NO RECALL EXISTED FOR THE 2000 TOYOTA TACOMA. …
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I HAVE A 2000 TOYOTA TACOMA AND HAVE BEEN AFFECTED BY A RECALL. THE RECALL IS FOR EXCESSIVE FRAME RUST. I WOULD LIKE TO KNOW WHAT MY OPTIONS ARE. CAN I PRESS FOR A REPAIR AND REFUSE A BUY BACK? I CALLED THE DEALER FROM MY CELL PHONE APPROX A YEAR AND A HALF AGO AND THEY STATED NO RECALL EXISTED FOR THE 2000 TOYOTA TACOMA. THE ISSUE IS SIMILAR TO NHTSA REFERENCE NUMBER: 10379995 WHILE THE VEHICLE WAS AT THE DEALER TO HAVE A CORROSION RESISTANCE PRODUCT APPLIED TO THE FRAME THE TECHNICIANS NOTICE THE FRAME WAS RUSTED. *TR
NHTSA ODI #10438667
139,556 miles · Sep 20, 2011
Power TrainStructureSuspension
FRAME RUST PERFORATION PER TOYOTA 1995 THROUGH 2000 TOYOTA FRAME RUST CORROSION PERFORATION WARRANTY ENHANCEMENT (CUSTOMER SUPPORT PROGRAM) WAS CONDUCTED ON MY TRUCK LAST YEAR (SEPTEMBER 2010). THE LOCAL TOYOTA DEALERSHIP INSPECTED AND SAID IT WAS OK. TODAY THEY CONDUCTED ANOTHER FRAME INSPECTION AND SAID THE FRAME WAS PERFORATE…
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FRAME RUST PERFORATION PER TOYOTA 1995 THROUGH 2000 TOYOTA FRAME RUST CORROSION PERFORATION WARRANTY ENHANCEMENT (CUSTOMER SUPPORT PROGRAM) WAS CONDUCTED ON MY TRUCK LAST YEAR (SEPTEMBER 2010). THE LOCAL TOYOTA DEALERSHIP INSPECTED AND SAID IT WAS OK. TODAY THEY CONDUCTED ANOTHER FRAME INSPECTION AND SAID THE FRAME WAS PERFORATED AND WOULD NOT PASS THE SAFETY INSPECTION. I ASKED TO SEE A DIGITAL PHOTOGRAPH OF THE FRAME DAMAGE AND WAS TOLD NONE WERE AVAILABLE. NO OFFER WAS MADE TO PUT THE TRUCK ON THE LIFT FOR ME TO SEE FOR MYSELF. I DROVE HOME VERY CAREFULLY, PULLED THE TRUCK IN THE GARAGE AND HAD A LOOK, DOES NOT LOOK SAFE TO ME. APPEARS THE LEFT FRONT REAR AXLE LEAF SPRING MOUNT / CHASSIS FRAME COULD FAIL CAUSING THE AXLE TO SEPARATE FROM THE VEHICLE. PERHAPS THIS IS MORE SERIOUS THAN A "CUSTOMER SUPPORT PROGRAM"! *TR
NHTSA ODI #10426516