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2020 Toyota Sienna

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2020 Toyota Sienna are lower than the model-year median of 183.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 11 of 38 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports1 fire reports0 injury reports

Unknown Or Other complaints

6 reports
Clear category filter
Mileage unknown · Jun 21, 2026
Air BagsUnknown Or Other

We had our van parked on a driveway with a front facing slope, we had hard rains went we where going away there was water coming out of the seat belt on the passenger side and the panel above the window was stained down to the window support where the air bag is. I've been reading reports as far back as 2008 we have a 2020, went…

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We had our van parked on a driveway with a front facing slope, we had hard rains went we where going away there was water coming out of the seat belt on the passenger side and the panel above the window was stained down to the window support where the air bag is. I've been reading reports as far back as 2008 we have a 2020, went taken to the dealer they want 1000 to 2700 to remove the head liner and try to fine the problem, which what was reported didn't help. The dealer recommended to not park with the front of the van facing down hill if rain is forecast, my problem is that Toyota has not been required to fix the leaks. I'm calling my local dealership tomorrow about are leak.

NHTSA ODI #11745526

Mileage unknown · Apr 13, 2026
Unknown Or Other

cable broke on sliding door and unable to open or access cabin on that side. turned off power to door and still unable to force door open making it difficult to unlatch car seat on that side. safety hazard in accident or rollover

NHTSA ODI #11730749

Mileage unknown · Jul 15, 2024
Unknown Or Other

Sun roof leaking or clogging causing water to get inside vehicle. Causing extensive damages and malfunctions

NHTSA ODI #11602345

Mileage unknown · Aug 7, 2023
Unknown Or Other

I came to sellers home to look at his van. His ad said mileage was 77k and odometer also read 77k. When I ran the Carfax, I noticed CA DMV registered title at 143k. Seller admitted to replacing dashboard when confronted. Address of seller is [XXX] . I don't have a name. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION…

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I came to sellers home to look at his van. His ad said mileage was 77k and odometer also read 77k. When I ran the Carfax, I noticed CA DMV registered title at 143k. Seller admitted to replacing dashboard when confronted. Address of seller is [XXX] . I don't have a name. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11536966

Mileage unknown · Oct 26, 2021
Unknown Or Other

Jack provided with vehicle failed during change of tire.

NHTSA ODI #11438176

Mileage unknown · Jun 11, 2021
EngineFuel/propulsion SystemUnknown Or OtherFire

ON jUNE 3, 2021 I experienced a drastic loss in power and all warning light illuminated on the dash , was able to get of the highway to a safe area and vehicle ceased to function . This happened after the fuel pump recall was performed at Ed Morse Toyota in Delray Beach around February. It had been functioning perfectly up until…

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ON jUNE 3, 2021 I experienced a drastic loss in power and all warning light illuminated on the dash , was able to get of the highway to a safe area and vehicle ceased to function . This happened after the fuel pump recall was performed at Ed Morse Toyota in Delray Beach around February. It had been functioning perfectly up until this massive failure. When tow truck operator arrived and tried to start, is caught fire and was severely damaged.

NHTSA ODI #11420552

Official recalls

2

20V682000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 4, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

19V532000 · Steering

Jul 16, 2019

Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.

Consequence & remedy

Consequence: If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.

Remedy: Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.