NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
25 reportsClear category filter65,000 miles · Dec 15, 2016
Latches/locks/linkagesUnknown Or Other
THE LATCH ON THE BACK DOOR MELTS WHEN THE WEATHER IS HOT, LEAVING A BLACK, TARRY MESS IN MY HANDS. NOW THAT THE WEATHER IS COLD, THE LATCH ON THE BACK DOOR IS FROZEN SOLID, MAKING IT EXTREMELY DIFFICULT TO OPEN THE BACK DOOR AT ALL. THIS COULD BE DANGEROUS IF I NEED TO OPEN IT QUICKLY. THE VAN IS, OF COURSE STATIONARY WHEN I …
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THE LATCH ON THE BACK DOOR MELTS WHEN THE WEATHER IS HOT, LEAVING A BLACK, TARRY MESS IN MY HANDS. NOW THAT THE WEATHER IS COLD, THE LATCH ON THE BACK DOOR IS FROZEN SOLID, MAKING IT EXTREMELY DIFFICULT TO OPEN THE BACK DOOR AT ALL. THIS COULD BE DANGEROUS IF I NEED TO OPEN IT QUICKLY. THE VAN IS, OF COURSE STATIONARY WHEN I TRY TO OPEN THE DOOR. THE DASHBOARD ALSO MELTS IN THE HEAT. *TR
NHTSA ODI #10935508
88,000 miles · Aug 27, 2016
Unknown Or Other
CABLES FOR BOTH AUTOMATIC SLIDING DOORS SNAPPED. THE DOORS ARE BOTH COMPLETELY UNUSABLE, AS THEY WILL NOT OPEN AT ALL. AS MY 8 YEAR OLD WAS TRYING TO GET OUT OF THE VEHICLE, THE DOOR STOPPED WORKING AND WOULD NO LONGER WORK. THE DRIVERS' SIDE DOOR CABLE SNAPPED LAST WEEK, AND THE RIGHT ONE, TODAY.
NHTSA ODI #10901985
130,000 miles · Jul 14, 2016
Unknown Or Other
DRIVER SIDE DOOR CABLE SNAPS MAKING IT IMPOSSIBLE TO TOTALLY OPEN DOOR. WOULD BE DANGEROUS IN CASE OF EMERGENCY EXIT.
NHTSA ODI #10884889
140,000 miles · May 14, 2016
Electrical SystemUnknown Or Other
BOTH POWER DOORS BROKE THE SAME WAY. THE CABLE FRAYED AND WAS PULLED INTO THE DOOR BY THE MOTOR. THE DOORS WOULD NOT OPEN AT ALL UNTIL SERVICED, WHICH CAUSED A SAFETY CONCERN! THE FIX WAS ESTIMATED AT $1,500 PER DOOR.
NHTSA ODI #10864924
102,000 miles · Feb 3, 2016
Unknown Or Other
POWER SLIDING DOOR CABLE SNAPP.
NHTSA ODI #10823961
112,000 miles · Jan 17, 2016
Unknown Or Other
POWER DOOR CABLE SNAPPED ON DRIVER SIDE REAR DOOR.
NHTSA ODI #10820671
97,200 miles · Jan 17, 2016
Unknown Or Other
CABLE SNAPPED ON REAR PASSENGER SIDE POWER DOOR NOVEMBER 2014
NHTSA ODI #10820670
70,000 miles · Dec 24, 2015
Unknown Or OtherInjury
MY WIFE AND DAUGHTER WERE TRAVELING ON OUR 2010 SIENNA ON 07/11/2015 (SAT) AND THE GEARS SEIZED UP WHEN THEY WERE TURNING INTO A BUSY 4-LANE ROAD. IN SPITE OF COMPLETE LOSS OF TRANSMISSION, DUE TO THE SHEER MOMENTUM OF THE VEHICLE, MY WIFE WAS ABLE TO DIRECT THE VEHICLE TO THE RIGHT SIDE OF THE ROAD. WHEN SHE CALLED ME, I ARRIVE…
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MY WIFE AND DAUGHTER WERE TRAVELING ON OUR 2010 SIENNA ON 07/11/2015 (SAT) AND THE GEARS SEIZED UP WHEN THEY WERE TURNING INTO A BUSY 4-LANE ROAD. IN SPITE OF COMPLETE LOSS OF TRANSMISSION, DUE TO THE SHEER MOMENTUM OF THE VEHICLE, MY WIFE WAS ABLE TO DIRECT THE VEHICLE TO THE RIGHT SIDE OF THE ROAD. WHEN SHE CALLED ME, I ARRIVED TO SEE MY DAUGHTER CRYING AND STANDING ON THE SIDE WHILE MY WIFE WAS TRYING TO PUSH THE VAN FURTHER RIGHT WITH THE HELP OF AN OLD COUPLE WHO WERE EXTREMELY HELPFUL. LUCKILY, MY WIFE AND DAUGHTER ESCAPED WITH NO INJURIES (EXCEPT FOR A STIFF NECK AND BAD HEADACHE FOR A COUPLE OF DAYS FOR MY WIFE) BUT LEFT WITH A LIFE-LONG MEMORIES OF THIS PAINFUL EXPERIENCE. AFTER TOWING THE VEHICLE TO STEVENS CREEK TOYOTA, I WAS TOLD THAT THAT THE TRANSMISSION SYSTEM HAD COMPLETELY FAILED (METALLIC PARTS CHIPPED AND GROUND AS PER TECHNICIAN) AND HAD TO BE REPLACED WITH AN WHOOPING BILL OF $6K. CONSIDERING THAT BOTH OF US ARE OUR WORKING PARENTS, WE HAD TO PAINFULLY SWALLOW THE COST OF REPAIR AND MOVE ON WITH OUR LIVES UNTIL NOW WHEN I HAD TIME DURING THE END OF YEAR WHEN I WANTED TOYOTA AND ALL SIENNA OWNERS TO KNOW ABOUT OUR ORDEAL AND BE CAUTIONED ABOUT THEIR VEHICLES. MY BIGGEST COMPLAINTS: * WE TRUST OUR FAMILY MEMBERS LIVES IN THE HANDS OF REPUTED VEHICLE MANUFACTURES SUCH AS TOYOTA. WHEN THEIR VEHICLES DO NOT LIVE UP TO THEIR REPUTATION AND CAUSE MENTAL/PHYSICAL ANGUISH, IT IS DEFINITELY DISHEARTENING. * I PAID NEARLY $48K FOR THIS FULLY-LOADED 2010 SIENNA XLE LIMITED. A COMPLETE TRANSMISSION FAILURE AT 70K MILES AND $6K TO REPLACE THE TRANSMISSION IS COMPLETELY UNACCEPTABLE AND I FEEL RIPPED OFF! WE REALLY HOPE TOYOTA GET ITS ACT TOGETHER AND INVEST IN IMPROVING THE QUALITY OF CRITICAL SYSTEMS OF THEIR VEHICLES.
NHTSA ODI #10816190
60,500 miles · Sep 8, 2015
Unknown Or Other
I HAVE A 2010 TOYOTA SIENNA WITH POWER DOORS. THE CABLE TO THE DRIVER'S SIDE REAR SLIDING DOOR SNAPPED WHEN I OPENED IT USING THE INTERIOR OPEN/ CLOSE BUTTON. I AM UNABLE TO OPEN THE DOOR MANUALLY MORE THAN 1 FOOT. TOYOTA ISSUED A WARRANTY POLICY BULLETIN (POL 12-02) CONCERNING POWER SLIDING DOOR CABLES FOR 2004 - 2007 SIENNA VE…
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I HAVE A 2010 TOYOTA SIENNA WITH POWER DOORS. THE CABLE TO THE DRIVER'S SIDE REAR SLIDING DOOR SNAPPED WHEN I OPENED IT USING THE INTERIOR OPEN/ CLOSE BUTTON. I AM UNABLE TO OPEN THE DOOR MANUALLY MORE THAN 1 FOOT. TOYOTA ISSUED A WARRANTY POLICY BULLETIN (POL 12-02) CONCERNING POWER SLIDING DOOR CABLES FOR 2004 - 2007 SIENNA VEHICLES. UNDER THE SAME BULLETIN, THEY INCLUDED REAR SLIDING DOOR LATCH ASSEMBLIES ON CERTAIN 2004 - 2010 SIENNA VEHICLES. MY VEHICLE IS SPECIFICALLY LISTED IN THE VIN RANGE FOR 2010, BUT TOYOTA SAYS THE CABLE IS NOT COVERED. TOYOTA EXTENDED THE WARRANTY FOR 9 YEARS OR 120,000 MILES. SEEMS TO ME THERE IS SOME ISSUE RECOGNIZED BY TOYOTA CONCERNING THE DOOR CABLES AND DOORS. I HAVE NO WAY OF USING THAT DOOR AS AN EGRESS POINT.
NHTSA ODI #10762299
Mileage unknown · Jun 2, 2015
Unknown Or Other
RECEIVED ANOTHER SAFETY RECALL NOTICE FOR A POTENTIAL EXCESSIVE CORROSION ON SPARE TIRE. STILL NO REMEDY. AS A TEMPORARY SOLUTION, TOYOTA WILL OFFER ROADSIDE ASSISTANCE AT NO CHARGE SHOULD THERE BE ANY TIRE ISSUES. HOWEVER, NO PHONE NUMBER/CONTACT INFORMATION IS PROVIDED FOR ROADSIDE ASSISTANCE ON THE NOTICE. I CALLED TOYOTA…
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RECEIVED ANOTHER SAFETY RECALL NOTICE FOR A POTENTIAL EXCESSIVE CORROSION ON SPARE TIRE. STILL NO REMEDY. AS A TEMPORARY SOLUTION, TOYOTA WILL OFFER ROADSIDE ASSISTANCE AT NO CHARGE SHOULD THERE BE ANY TIRE ISSUES. HOWEVER, NO PHONE NUMBER/CONTACT INFORMATION IS PROVIDED FOR ROADSIDE ASSISTANCE ON THE NOTICE. I CALLED TOYOTA CUSTOMER SERVICE AND WAS TOLD THIS WAS AN OVERSIGHT AND THEY READILY PROVIDED ME WITH A NUMBER FOR A NATIONAL SERVICE. I AM NOT EXPERIENCING ANY PROBLEMS BUT AM CURIOUS AS TO THE LACK OF TRANSPARENCY BY NOT INCLUDING THE PHONE NUMBER IN THE NOTICE. IT HAS NEVER BEEN PROVIDED ON THE PAST INTERIM NOTICES THAT I WAS ABLE TO FIND. ALSO, DO THEY EVER PLAN ON FIXING OR IS IT A CALCULATED BUSINESS DECISION NOT TO FIX GIVEN COST?
NHTSA ODI #10723030
Official recalls
8Oct 18, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever can be moved from the "Park" position without depressing the brake pedal and the parking brake is not applied, the vehicle may roll, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the shift lock solenoid and reapply the grease, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0V. Vehicles that were previously recalled under campaign 13V-429 are not affected by this recall.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
May 22, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Consequence & remedy
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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