2010 Toyota Sienna

We recently had a full diagnostic check done on our vehicle (199 point at Parkway Automotive in Little Rock, Arkansas) that listed some components in need of repair. The only part involving the electrical system needing repair was our battery which was testing as no longer holding enough charge. We took the vehicle to Sam's Club in North Little Rock, AR within the last 2-3 weeks and had the battery replaced with a new Duracell with 3 year warranty. We drove away with no issues with the vehicle and used it for local driving without issues for those 2-3 weeks. The morning of Thursday, December 29, 2022 we started the car to drive to our church about 2 miles away with our four young children (1, 5, 8, 10). In the short drive, dash lights were flickering and the nav/audio screen system was turning off and restarting. Upon arrival at the church, as we were parking the car, gray smoke began to come from the hood quickly. The children were all still strapped in seatbelts and carseat, so we quickly unloaded them from the car and took them inside the building. While we were unloading them from the vehicle we observed the following: -black smoke pouring from driver's side hood -sparks falling on the ground from driver's side engine compartment, near bumper -spurts of fire coming from the hood and below the bumper on driver's side -charring and melting coming from the vents/lights where each child was seated in the 2nd and 3rd row seating After calling the fire department and locating a fire extinguisher, the fire quickly grew into an uncontrollable blaze so we all went inside the building as quickly as possible to avoid injury. Shortly thereafter, the battery itself seemed to explode (a loud explosion was heard and then a smaller one) and the driver windshield was blown. The fire was large enough to seem to be traveling toward the gas tank and we were afraid of a big disaster. The fire department then arrived and extinguished the fire and made a report.

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE HORN AND AIR BAG, ALONG WITH OTHER STEERING WHEEL FUNCTIONS, WERE INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE CONTACT STATED THAT THE SPIRAL CABLE ASSEMBLY IN THE STEERING WHEEL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THERE WERE NO RECALLS PERTAINING TO THE FAILURE; THEREFORE, THEY WOULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

BOTH BACK SLIDING DOOR CABLES SNAPPED. HAVE BEEN ADVISED THE MOTORS SIEZED CAUSING THE CABLES TO SNAP. NEITHER DOOR WORKS. DRIVER'S SIDE DOOR CAN ONLY OPEN 6 INCHES. THIS IS A SAFETY HAZARD IN EVENT OF EMERGENCY. MY CHILDREN CAN NOT GET OUT OF THE CAR AND CAN NOT OPERATE THE ONE DOOR ABLE TO MANUALLY OPEN. FIX HAS BEEN ESTIMATED AT $1900 PER DOOR. TOYOTA KNOWS THIS IS AN ISSUE. THEY ISSUED A CUSTOMER WARRANTEE ENHANCEMENT FOR IT BUT IT HAS EXPIRED. THEY REFUSE TO REOPEN IT. THERE HAS BEEN A RECALL FOR THIS ON THE 2004-2009 MODEL YEAR AND CURRENTLY A RECALL FOR THIS FOR 2011-2018 MODELS BUT NOT THE 2010. THERE ARE HUNDREDS OF TOYOTA SIENNA'S ON THE ROAD WITH THIS ISSUE AND IT IS COMPLETELY UNSAFE AND TOTALLY UNACCEPTABLE THAT TOYOTA REFUSES TO TAKE RESPONSIBILITY FOR THE 2010'S AND COVER THE COSTS TO FIX THE PROBLEM.

THE AUTOMATIC SLIDING DOOR CABLE BROKE, AND WE ARE NOW UNABLE TO OPEN THE DOOR. OUR CHILDREN CAN ONLY EXIT THE CAR FROM THE DRIVER SIDE DOOR. WE UNDERSTAND THAT TOYOTA IS REPAIRING CERTAIN MODEL YEARS WITH THIS SAFETY ISSUE, UNDER AN EXTENDED WARRANTY. IF THE PART IS DEFECTIVE, WHY ARE SOME OWNERS COVERED AND OTHERS PAYING $2000 FOR REPAIRS?

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHEN THE CRUISE CONTROL WAS ACTIVATED, IT WOULD DEACTIVATE INDEPENDENTLY. IN ADDITION, THE BUMPER SENSOR DETECTED OBJECTS THAT WERE NOT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000. UPDATED 01/27/17*LJ CONSUMER STATED PROBLEM IS THE DYNAMIC CRUISE CONTROL. THE CRUISE CONTROL SHUTS OFF WITH A RED LIGHT AND AUDIBLE CHIME WHILE OPERATING. UPDATED 7/6/18*JB

OUR 2010 TOYOTA SIENNA RECENTLY HAD A CEL GO ON. NO CODES WERE FOUND BY LOCAL REPAIR SHOP SO TOOK THE CAR TO TOYOTA DEALER. DEALER GAVE US ERROR CODE U0123, U0124, U0126 AND SAID WE WOULD HAVE TO REPLACE THE ABS ACTUATOR PUMP WHICH WILL COST $3600+. I SEARCHED ONLINE AND MANY HAVE/HAD THE SAME PROBLEM. ALSO READ THAT TOYOTA HAS ALREADY COVERED A EXTENSION WARRANTY FOR THE CAMRY HYBRID WITH THE SAME PROBLEM PART. ONE OF THE CODE WAS FOR THE YAW RATE SENSOR WHICH WAS ALSO PART OF A RECALL ON SOME TOYOTA AND LEXUS CARS.