NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
207 reports88,000 miles · Oct 15, 2016
StructureUnknown Or Other
THIS IS THE SECOND TIME IN LESS THAN A YEAR THAT THE SLIDING DOOR CABLE HAS RUSTED AND SNAPPED MAKING MY DOOR UNUSABLE. MY 4 YEAR OLD AUTISTIC SON WAS STANDING OUTSIDE THE DOOR AND THE CABLE WENT SNAPPING AND FLYING BEFORE EVENTUALLY JAMMING UP THE MOTOR. IT WAS TERRIFYING. I HAD THE SAME INCIDENT HAPPEN WITH THE DRIVERS SIDE DO…
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THIS IS THE SECOND TIME IN LESS THAN A YEAR THAT THE SLIDING DOOR CABLE HAS RUSTED AND SNAPPED MAKING MY DOOR UNUSABLE. MY 4 YEAR OLD AUTISTIC SON WAS STANDING OUTSIDE THE DOOR AND THE CABLE WENT SNAPPING AND FLYING BEFORE EVENTUALLY JAMMING UP THE MOTOR. IT WAS TERRIFYING. I HAD THE SAME INCIDENT HAPPEN WITH THE DRIVERS SIDE DOOR THIS YEAR. THIS CAR HAS 88K AND HAS HAD BOTH REPLACED FOR RUSTING THROUGH AND SNAPPING. WHAT IF THIS CABLE WHIPPED AND HIT MY CHILD? WE WERE LUCKY THIS TIME. WHEN WILL SOMEONE TAKE THIS ISSUE SERIOUSLY.
NHTSA ODI #10916240
115,500 miles · Oct 12, 2016
Structure
THE CABLE FOR THE PASSENGER POWER SLIDING DOOR BROKE AND NOW THE DOOR IS INOPERABLE. TOYOTA HAS A WARRANTY ENHANCEMENT PROGRAM IN PLACE FOR THIS EXACT PROBLEM, HOWEVER IT ONLY COVERS THROUGH THE 2007 MODEL YEAR. VERY FRUSTRATING THAT NOTHING CHANGED WITH THE PART ON THE 2009 MODEL YEAR AND IT IS NOT COVERED.
NHTSA ODI #10915607
53,000 miles · Oct 11, 2016
Unknown Or Other
WHEN IT IS COLD OUTSIDE, THE REAR HATCH WILL NOT STAY OPEN. IT STARTS TO FALL CLOSED AND THEN ENGAGES THE AUTO-CLOSE FUNCTION AND WILL NOT STOP IF IT ENCOUNTERS A PERSON WHO HAPPENED TO BE STANDING GETTING THINGS INTO/OUT OF THE BACK. THIS IS WHEN THE VEHICLE IS STATIONARY.
NHTSA ODI #10915389
Mileage unknown · Oct 11, 2016
Unknown Or Other
THE REAR POWER DOOR LIFT STRUTS ARE FAILING, THEY AUTOMATICALLY CLOSE WITHOUT WARNING. VERY UN SAFE
NHTSA ODI #10915219
Mileage unknown · Sep 22, 2016
Structure
THE SLIDING SIDE DOORS' (BOTH) CABLES SNAPPED WITHIN 3 WEEKS OF EACH OTHER. EARLIER, AND WHILE STILL UNDER WARRANTY, THE LOCKING MECHANISMS FAILED TO WORK AND WOULD ALLOW THE DOOR TO OPEN ON ITS OWN WHILE I WAS DRIVING. THIS WAS VERY DANGEROUS. BOTH DOORS WERE FIXED BY THE TOYOTA DEALER AT NO COST TO ME. WHEN MY SIENNA HAD 118…
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THE SLIDING SIDE DOORS' (BOTH) CABLES SNAPPED WITHIN 3 WEEKS OF EACH OTHER. EARLIER, AND WHILE STILL UNDER WARRANTY, THE LOCKING MECHANISMS FAILED TO WORK AND WOULD ALLOW THE DOOR TO OPEN ON ITS OWN WHILE I WAS DRIVING. THIS WAS VERY DANGEROUS. BOTH DOORS WERE FIXED BY THE TOYOTA DEALER AT NO COST TO ME. WHEN MY SIENNA HAD 118000 MILES THE PASSENGER SIDE SLIDING DOOR MADE A GRINDING TYPE NOISE AND THEN I HEARD A SNAP. THE DOOR'S CABLE SNAPPED. I IMMEDIATELY TOOK IT TO TOYOTA DEALER AND THEY SAID THAT EARLIER YEAR MODELS WERE COVERED AND REPAIRED BY TOYOTA AT NO COST TO THE OWNER. THEY WOULD FIX MINE FOR ABOUT $1,300 DOLLARS. I DID NOT HAVE THE MONEY AND THE DEALER MADE MY DOOR A "MANUAL" DOOR. THREE WEEKS LATER THE SAME EXACT SEQUENCE OF EVENTS OCCURED TO THE DRIVER'S SIDE SLIDING DOOR. NOW BOTH OF MY ELECTRIC SLIDING DOORS ARE "MANUALLY" OPERATED. IT WOULD COST ME $2,600 DOLLARS TO REPAIR BOTH DOORS. IF EARLIER YEAR TOYOTA SIENNA DOORS ARE COVERED BY AN EXTENDED WARRANTY AT NO COST TO THE CONSUMER, WHY IS MY SIENNA 2009 NOT COVERED BY THIS EXTENDED WARRANTY??? IT IS OVIOUS THAT IT IS A MANUFACTURER'S DEFECT AND AS SUCH THIS DEFECT SHOULD BE REPAIRED BY THE TOYOTA DEALER AT NO COST TO CONSUMER.
NHTSA ODI #10908822
133,000 miles · Sep 15, 2016
Electrical System
THE CABLE IN BOTH REAR SLIDING DOORS SNAPPED IN TWO. THE DOORS ARE LATCHED CLOSED AND WILL NOT OPEN ELECTRONICALLY OR MANUALLY, REQUIRING ANY REAR PASSENGERS TO ENTER AND EXIT THROUGH THE FRONT PASSENGER DOOR AND CLIMB IN TO THE BACK SEATS. AGAIN, THE DOORS ARE CLOSED FAST AND WON'T OPEN USING EITHER MANUAL OR POWER MODES. I AM…
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THE CABLE IN BOTH REAR SLIDING DOORS SNAPPED IN TWO. THE DOORS ARE LATCHED CLOSED AND WILL NOT OPEN ELECTRONICALLY OR MANUALLY, REQUIRING ANY REAR PASSENGERS TO ENTER AND EXIT THROUGH THE FRONT PASSENGER DOOR AND CLIMB IN TO THE BACK SEATS. AGAIN, THE DOORS ARE CLOSED FAST AND WON'T OPEN USING EITHER MANUAL OR POWER MODES. I AM UNABLE TO TRANSPORT MY CHILDREN DUE TO SAFETY CONCERNS THAT IF WE WERE INVOLVED IN AN ACCIDENT I COULD NOT REMOVE THEM FROM THE CAR. WHILE THERE ARE SEVERAL INSTANCES OF THIS PROBLEM ON INTERNET CHAT FORUMS, TOYOTA IS NOT ADDRESSING THE PROBLEM. THE COST TO REPAIR ONE DOOR IS $1,700, MAKING THE REPAIR TOTAL FOR BOTH DOORS AN INCREDIBLE $3,400. I HAVE CONTACTED TOYOTA AND THERE IS NO RECALL OR HELP FOR THE REPAIR. THIS AMOUNT IS NEARLY THE MARKET WORTH OF THE TOTAL VEHICLE.
NHTSA ODI #10906873
Mileage unknown · Aug 29, 2016
Structure
DRIVER SIDE PASSENGER AUTOMATIC DOOR CABLE SNAPPED. DOOR WILL AUTOMATICALLY SHUT BUT WILL NOT OPEN. 2100 TO FIX. OUR MODEL YEAR IS NOT INCLUDED FOR THE SAME ISSUE FOR THE CSP.
NHTSA ODI #10899292
98,000 miles · Aug 29, 2016
Air Bags
DRIVER SIDE AIRBAG LIGHT ALWAYS ON AND CRUISE CONTROL NOT WORKING DUE TO A STEERING POWER CABLE DAMAGE AND NEEDING REPLACED.
NHTSA ODI #10899289
76,323 miles · Aug 29, 2016
Electrical System
DRIVER'S SIDE POWER BACK DOOR CABLE SNAPPED WHILE THE CAR WAS STATIONARY IN THE DRIVEWAY. PRESSED THE BUTTON TO OPEN DOOR AND HEARD THE SNAP. LATCH WORKS BUT DOOR WON'T OPEN UNLESS YOU OPEN IT MANUALLY. 76,000 MI. TOYOTA SIENNA '09. THERE IS CSP THAT COVERS THIS CABLE FOR 2004-2007 MODELS THAT WAS MADE IN 2012. THE CSP NEEDS…
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DRIVER'S SIDE POWER BACK DOOR CABLE SNAPPED WHILE THE CAR WAS STATIONARY IN THE DRIVEWAY. PRESSED THE BUTTON TO OPEN DOOR AND HEARD THE SNAP. LATCH WORKS BUT DOOR WON'T OPEN UNLESS YOU OPEN IT MANUALLY. 76,000 MI. TOYOTA SIENNA '09. THERE IS CSP THAT COVERS THIS CABLE FOR 2004-2007 MODELS THAT WAS MADE IN 2012. THE CSP NEEDS TO BE UPDATED TO INCLUDE THE MORE RECENT MODEL VEHICLES AS THE PROBLEM STILL EXISTS. DEALERSHIPS ARE CHARGING $2400 TO REPLACE IT. THE AUTO DOORS WERE THE MAIN REASON I BOUGHT THIS VEHICLE. WITH AT LEAST ANOTHER YRS ON THIS VEHICLE LEFT, I AM EXTREMELY UPSET THAT THIS ISN'T COVERED. THIS IS NOT A USER ERROR.
NHTSA ODI #10899164
95,000 miles · Jul 25, 2016
Structure
PASSENGER SLIDE DOOR CABLE SNAPPED WHEN CLOSING THE DOOR. IT SNAPPED NEAR THE END OF THE GROVE WHERE THE DOOR SLIDES ON TO. THE OTHER END OF THE CABLE WHICH PULLS THE DOOR TO THE CLOSE POSITION IS NOT GOING IN SO THE SLIDING DOOR HAD TO BE FORCED TO BE CLOSED. EVENTUALLY, THIS CABLE WAS WINDED BACK INTO THE DOOR. HOWEVER, WI…
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PASSENGER SLIDE DOOR CABLE SNAPPED WHEN CLOSING THE DOOR. IT SNAPPED NEAR THE END OF THE GROVE WHERE THE DOOR SLIDES ON TO. THE OTHER END OF THE CABLE WHICH PULLS THE DOOR TO THE CLOSE POSITION IS NOT GOING IN SO THE SLIDING DOOR HAD TO BE FORCED TO BE CLOSED. EVENTUALLY, THIS CABLE WAS WINDED BACK INTO THE DOOR. HOWEVER, WITH THE OTHER END SNAPPED, THIS END WOULD NOT BE RELEASED FROM THE MOTOR AFTER A FEW TIMES OF OPENING AND CLOSING THE DOOR MANUALLY. THIS HAD CAUSED THE DOOR TO BE FULLY SHUT AND CLOSED. A FEW MORE PULLS ON THE DOOR HANDLE FROM THE OUTSIDE EVENTUALLY MADE A FEW BIG BANGS. THESE BANGS WERE A RESULT OF THE MOTOR PULLING THE REMAINING ATTACHED CABLE END TO SNAP AS WELL. NOW BOTH END OF THE CABLES ARE INSIDE THE DOOR/MOTOR. TOYOTA HAS A WARRANTY ENHANCEMENT IN REGARDS TO THIS DOOR ISSUE. HOWEVER, IT ONLY COVERS YEAR 2007 TO 2007. MINE IS A 2009. I SEE PLENTY OF PEOPLE POSTING ONLINE ABOUT THEIR 2008 AND 2009 SIENNA'S HAVING THIS SAME SLIDING DOOR CABLE ISSUE OF IT BEING SNAPPED. I CAN'T SEE WHY TOYOTA IS NOT COVERING THESE TWO YEARS. MY SIENNA WAS STATIONARY WHEN THIS HAPPENED.
NHTSA ODI #10888308
Official recalls
10Oct 18, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever can be moved from the "Park" position without depressing the brake pedal and the parking brake is not applied, the vehicle may roll, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the shift lock solenoid and reapply the grease, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0V. Vehicles that were previously recalled under campaign 13V-429 are not affected by this recall.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
May 22, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Consequence & remedy
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Sep 26, 2013
Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.
Remedy: Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jun 25, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.
Consequence & remedy
Consequence: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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