NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
34 reportsClear category filter220,000 miles · Apr 2, 2017
Unknown Or Other
CABLE ON DRIVER SIDE POWER SLIDING DOOR SNAPPED WHILE OPENING THE DOOR WHEN PARKED. DOOR WOULD ONLY OPEN A FEW INCHES AS CABLE WAS STUCK IN THE MECHANISM. I HAD TO CLOSE IT TO DRIVE HOME THEN IT WOULD NOT OPEN AT ALL AFTER I GOT HOME, EVEN AFTER I DISCONNECTED THE MOTOR WITH THE BUTTON UNDER THE DASH AND TRIED TO OPERATE MANUALL…
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CABLE ON DRIVER SIDE POWER SLIDING DOOR SNAPPED WHILE OPENING THE DOOR WHEN PARKED. DOOR WOULD ONLY OPEN A FEW INCHES AS CABLE WAS STUCK IN THE MECHANISM. I HAD TO CLOSE IT TO DRIVE HOME THEN IT WOULD NOT OPEN AT ALL AFTER I GOT HOME, EVEN AFTER I DISCONNECTED THE MOTOR WITH THE BUTTON UNDER THE DASH AND TRIED TO OPERATE MANUALLY. THE DOOR IS COMPLETELY NON-FUNCTIONAL NOW. I AM CONCERNED NOW SINCE I CAN'T MOVE THE DOOR IF IT IS TRULY LATCHED AND MAY COME OPEN WHILE DRIVING, ALSO IT IS A SAFETY ISSUE THAT IF THE VEHICLE WAS IN AN ACCIDENT AND I COULDN'T OPEN THE OTHER DOOR FOR SOME REASON THAT ANYONE IN THE BACK WOULD NOT BE ABLE TO GET OUT QUICKLY. THE MOTOR WAS WORKING (I CAN HEAR IT RUNNING) AND I CAN SEE THE SNAPPED CORRODED END OF THE CABLE SO I KNOW IT IS DEFINITELY THE CABLE AND NOT THE MOTOR OR THE DOOR LATCH. THERE IS A BIG PIECE OF CABLE HANGING OUT THE BACK OF THE DOOR NEAR THE REAR WINDOW.
NHTSA ODI #10970016
89,000 miles · Jan 4, 2017
Unknown Or Other
STRUTS ON THE REAR DOOR ARE FAILING. THE DOOR COMES DOWN WHENEVER IT WANTS TO. THIS IS A SAFETY ISSUE AND VERY DANGEROUS. I SEE YOU HAVE HAD A RECALL ALREADY BUT IT DOESN'T LIST MY SPECIFIC YEAR. FAILING STRUTS IN 2008 ARE FAILING. I WANT TOYOTA TO FIX THIS FOR FREE.
NHTSA ODI #10939725
154,000 miles · Dec 26, 2016
Electrical SystemStructureUnknown Or Other
POWERED PASSENGER DOORS ON BOTH SIDES OF THE VAN MALFUNCTIONED AND THEN CABLE SYSTEM BROKE AND LOCKED THE DOORS IN THE CLOSED POSITION. THIS HAPPENED ONE AFTER THE OTHER IN ABOUT A THREE-WEEK PERIOD. THE CABLE IS CLEARLY RUSTED AND SHREDDED ON THE ONE SIDE. I CANNOT TELL WHY THE CABLE PULLED OUT AND STOPPED WORKING ON THE OTHER …
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POWERED PASSENGER DOORS ON BOTH SIDES OF THE VAN MALFUNCTIONED AND THEN CABLE SYSTEM BROKE AND LOCKED THE DOORS IN THE CLOSED POSITION. THIS HAPPENED ONE AFTER THE OTHER IN ABOUT A THREE-WEEK PERIOD. THE CABLE IS CLEARLY RUSTED AND SHREDDED ON THE ONE SIDE. I CANNOT TELL WHY THE CABLE PULLED OUT AND STOPPED WORKING ON THE OTHER SIDE. AS I TRANSPORT 3 OR MORE CHILDREN AT A TIME, IT IS A HUGE SAFETY ISSUE THAT THE ONLY WAY OUT OF THE CAR IN CASE OF EMERGENCY IS THROUGH ONE OF THE FRONT DOORS OR THE BACK TRUNK HATCH. I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW AND I AM TOLD THIS IS OUT OF WARRANTY/ISN'T COVERED AND WILL COST AT LEAST $6,000 TO FIX. I CANNOT DRIVE THE VEHICLE LIKE THIS AND I CAN'T AFFORD TO FIX IT. I AM APPARENTLY NOT THE ONLY ONE WHO'S HAD THIS PROBLEM WITH THE VAN, YET TOYOTA IS DOING NOTHING ABOUT IT FOR THEIR CUSTOMERS.
NHTSA ODI #10937444
Mileage unknown · Oct 2, 2016
Unknown Or Other
MY VEHICLE HAS BEEN ALWAYS PARKED INSIDE A GARAGE. I AM ON WAITING LIST OF TOYOTA HOLLYWOOD TO REPLACE MY CRACKED DASHBOARD. HOWEVER, THE HANDLE OF THE TRUNK DOOR IS ALSO MELTED. EVERY TIME I TOUCH IT ALL THE STICKY BLACK MATERIAL STICKS ON MY FINGERS.
NHTSA ODI #10911022
90,000 miles · Aug 8, 2016
Unknown Or Other
CABLE MECHANISM ON BOTH POWER SLIDING DOORS BROKE. THE CABLES HAVE SNAPPED. ONE DOOR IS JAMMED SHUT AND IS UNABLE TO OPEN. I HEAR THE MOTOR WORKING, BUT I SEE THE CABLES ON THE OUTSIDE OF THE VAN AND I SEE THE CABLES SNAPPED IN HALF.
NHTSA ODI #10893930
112,000 miles · Aug 2, 2016
Unknown Or Other
THE PASSENGER SLIDING DOOR'S PULLEY CABLE SNAPPED WHILE PERFORMING A ROUTING AUTOMATED DOOR OPENING OPERATION. THERE WHERE SOME GRINDING NOISES WHILE THE DOOR ATTEMPTED TO OPEN. THE VEHICLE WAS PARKED ON A LEVEL SURFACE. UPON INSPECTION OF FINDING OUT WHAT HAPPENED, THE BRAIDED CABLE APPEARED FAULTY AND WAS CORRODED. MEANWHILE T…
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THE PASSENGER SLIDING DOOR'S PULLEY CABLE SNAPPED WHILE PERFORMING A ROUTING AUTOMATED DOOR OPENING OPERATION. THERE WHERE SOME GRINDING NOISES WHILE THE DOOR ATTEMPTED TO OPEN. THE VEHICLE WAS PARKED ON A LEVEL SURFACE. UPON INSPECTION OF FINDING OUT WHAT HAPPENED, THE BRAIDED CABLE APPEARED FAULTY AND WAS CORRODED. MEANWHILE THE LOSS IN TENSION RESULTED IN LOOSE CABLE PREVENTING THE DOOR FROM OPENING AND CLOSING PROPERLY. THE CABLE WAS THEN CUT BUT THE EXCESS CABLE IS HANGING OUT OF THE VEHICLE. THE DOOR IS NOW OPENED MANUALLY BUT IT IS HAVING DIFFICULTY HOLDING ITSELF WHEN OPENED. I DO HAVE THREE YOUNG CHILDREN UNDER THE AGE OF 7 WHO FREQUENTLY USE THESE DOORS. MY CONCERN IS THAT THE DOOR OPENING IS NOT WAS I PURCHASED/EXPECT AND SECOND THE COST OF REPAIR IS VERY HIGH ($1200-$2500) WHEN HEARING THIS ISSUE HAS BECOME MORE FREQUENT IN THE LAST TWO YEARS AS THESE VEHICLES ARE SURPASSING THEIR WARRANTY EXPECTANCY. I DO NOT HAVE ANY PHOTOS BUT STILL HAVE THE FAULTY CABLE IF PICTURES ARE REQUESTED AT A LATER TIME.
NHTSA ODI #10892335
76,000 miles · Jul 12, 2016
Electrical SystemUnknown Or Other
PASSENGER REAR POWER SLIDING DOOR. CABLE BROKE. KNOWN PROBLEM. NOT SAFE AND NOT CONVENIENT. $1300 JUST FOR PART AND $2000 REPAIR. PROBABLY DRIVER SIDE WILL BE NEXT. 76000 MILES AND GARAGE KEPT. WHY NO HELP FROM TOYOTA? VEHICLE WAS STATIONARY WHEN CABLE BROKE. HEARD GRINDING SOUND, THEN DOOR BOUND, NOW NOT WORKING
NHTSA ODI #10884436
106,500 miles · Jul 4, 2016
StructureUnknown Or Other
OUR LEFT REAR SLIDING DOOR WON'T FUNCTION OR OPEN ANY MORE. THE CABLE BROKE. THEN 2 DAYS LATER THE RIGHT REAR SLIDING DOOR WON'T FUNCTION OR OPEN ANYMORE. SAME PROBLEM. CABLE WAS SEVERED OR SNAPPED. LOOKS LIKE IT WAS RUSTED ON BOTH CABLES, BOTH SIDES, AND SEVERED IN THE SAME POSITION OR LENGTH. SO, BOTH REAR SLIDING DOORS DO NOT…
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OUR LEFT REAR SLIDING DOOR WON'T FUNCTION OR OPEN ANY MORE. THE CABLE BROKE. THEN 2 DAYS LATER THE RIGHT REAR SLIDING DOOR WON'T FUNCTION OR OPEN ANYMORE. SAME PROBLEM. CABLE WAS SEVERED OR SNAPPED. LOOKS LIKE IT WAS RUSTED ON BOTH CABLES, BOTH SIDES, AND SEVERED IN THE SAME POSITION OR LENGTH. SO, BOTH REAR SLIDING DOORS DO NOT FUNCTION. THEY ONLY OPEN TO ABOUT 1 FOOT, AND NO FURTHER. EXTREMELY DIFFICULT TO CLOSE OR OPEN DOORS AT ALL. THE MINIVAN WAS STATIONARY BOTH TIMES WHILE OPENING DOORS FOR MY KIDS TO GET IN. I WAS PARKED ON A STREET. THE LEFT SIDE BROKE ON JULY 1, 2016, AND THE RIGHT SIDE BROKE 2 DAYS LATER ON JULY 3, 2016.
NHTSA ODI #10882433
207,700 miles · Apr 5, 2016
Unknown Or Other
POWER SLIDING DOOR WON'T OPEN OR CLOSED. LOOKS LIKE THE CABLE IS MESSING UP. CALLED TOYOTA AND THEY SAID NO RECALL ONLY A ADDITION TO THE WARRANTY. 9 YEARS OR 120,000 MILES. MY VAN HAS WAY OVER 120,000 MILES! THAT STINKS! THIS MAY COST OVER $1,000 TO REPAIR. I LOOK ONLINE AND THOUSANDS OF PEOPLE HAVING ISSUES! SHOULD BE …
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POWER SLIDING DOOR WON'T OPEN OR CLOSED. LOOKS LIKE THE CABLE IS MESSING UP. CALLED TOYOTA AND THEY SAID NO RECALL ONLY A ADDITION TO THE WARRANTY. 9 YEARS OR 120,000 MILES. MY VAN HAS WAY OVER 120,000 MILES! THAT STINKS! THIS MAY COST OVER $1,000 TO REPAIR. I LOOK ONLINE AND THOUSANDS OF PEOPLE HAVING ISSUES! SHOULD BE A RECALL!
NHTSA ODI #10853629
72,000 miles · Dec 29, 2015
Unknown Or Other
IN A SPAN OF 2 WEEKS WHILE STATIONARY ATTEMPTING TO EXIT VEHICLE THE 2008 TOYOTA SIENNA VAN DRIVER SIDE AND PASSENGER SLIDING DOOR CABLES FRAYED THEN BROKE AND DOOR JAMMED SHUT.
NHTSA ODI #10816882
Official recalls
9Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
May 22, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Consequence & remedy
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Sep 26, 2013
Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.
Remedy: Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jun 25, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.
Consequence & remedy
Consequence: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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