NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
117 reportsClear category filter133,000 miles · Sep 26, 2020
Structure
MY VEHICLE HAS 138,000 MILES AND WHEN I INQUIRED ABOUT FIXING THE SLIDING DOOR, I WAS TOLD THAT THE RECALL WAS OVER IN 2016; HOWEVER, I KNOW OF A PERSON THAT WAS ABLE TO HAVE HIS VEHICLE FIXED BY TOYOTA. IN FACT, TOYOTA REPLACE BOTH THE DOOR SLIDING COMPONENTS / LATCHES. FOR MY VEHICLE I TRIED GETTING TOYOTA TO FIX THIS LAST Y…
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MY VEHICLE HAS 138,000 MILES AND WHEN I INQUIRED ABOUT FIXING THE SLIDING DOOR, I WAS TOLD THAT THE RECALL WAS OVER IN 2016; HOWEVER, I KNOW OF A PERSON THAT WAS ABLE TO HAVE HIS VEHICLE FIXED BY TOYOTA. IN FACT, TOYOTA REPLACE BOTH THE DOOR SLIDING COMPONENTS / LATCHES. FOR MY VEHICLE I TRIED GETTING TOYOTA TO FIX THIS LAST YEAR AND TRIED AGAIN TODAY BUT TOYOTA WILL NOT COVER THESE REPAIRS. I WANT IT DOCUMENTED THAT THIS VIN HAS NOT BEEN FIXED REGARDING THE SLIDING DOOR AND SHOULD A SERIOUS SAFETY ISSUE ARISE IN THE FUTURE DUE TO THESE DOORS, THIS WILL SERVER AS DOCUMENTATION. THE ISSUE BEGAN ABOUT 1 YEAR AGO WHEN THE DRIVER SIDE SLIDING DOOR WOULD NOT OPEN. THIS YEAR I HAD TO TAKE IT ON MYSELF TO TRY AND FIX THE ISSUE DUE TO TOYOTA NOT WILLING TO COVER THE COSTS. THE CABLE FOR THE SLIDING DOOR HAD FRAYED AND WHEN THE DOOR WAS MANUALLY OPENED, IT WOULD ONLY OPEN SOME BUT NOT FULLY. THE ROLLER LATCH FOR THIS DOOR ALSO APPEARS TO BE BENT AND NOW THE DOOR IS CLOSE TO HITTING THE SIDE PANEL WHEN OPENED; I HAD TO REMOVE THE CABLE COMPONENTS MYSELF TO ALLOW THE DOOR TO OPEN. I BELIEVE THE ESTIMATED REPAIR COSTS FOR HAVING BOTH DOORS MECHANISMS REPLACED IS $4,000 AND I CANNOT AFFORD THAT COSTS. IN 2016 I DO NOT RECOLLECT BEING INFORMED BY TOYOTA REGARDING THE SLIDING DOOR ISSUES AND NOW MY VEHICLE CANNOT BE REPAIRED FOR THAT SERVICE PROGRAM HAS EXPIRED.
NHTSA ODI #11361310
135,000 miles · Jun 29, 2020
Structure
LIFT-GATE FRAME CRACKING AROUND LEFT HINGE. SAFETY HAZARD AS THE LIFT-GATE COULD BECOME UNSECURED WHILE DRIVING, OR DURING OPERATION, RESULTING IN INJURY OR CRASH. *TR
NHTSA ODI #11331498
60,000 miles · Jan 25, 2020
StructureUnknown Or OtherVisibility/wiper
INSIDE DASHBOARD IS VERY STICKY AND ALWAYS SHOWS A GLARE ONTO THE WINDSHIELD WHILE DRIVING (SAFETY ISSUE); THE DASHBOARD DURING THE SUMMER TIME IS VERY MALLEABLE, IF YOU GENTLY PRESS ON IT, IT MOVES AS IF IT WAS MELTING SLOWLY. THIS HAS BEEN LIKE THIS FOR A FEW YEARS, WHEN I CONTACTED TOYOTA THEY SAID THERE WAS A REPLCEMENT PROG…
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INSIDE DASHBOARD IS VERY STICKY AND ALWAYS SHOWS A GLARE ONTO THE WINDSHIELD WHILE DRIVING (SAFETY ISSUE); THE DASHBOARD DURING THE SUMMER TIME IS VERY MALLEABLE, IF YOU GENTLY PRESS ON IT, IT MOVES AS IF IT WAS MELTING SLOWLY. THIS HAS BEEN LIKE THIS FOR A FEW YEARS, WHEN I CONTACTED TOYOTA THEY SAID THERE WAS A REPLCEMENT PROGRAM FOR THIS IN WHICH OWNERS WERE NOTIFIED IN 2015 AND EXPIRED ON 2018, I EXPLAINED WE NEVER RECEIVED THIS NOTICE AS WE ARE AT THE SAME ADDRESS SINCE 2000 AND ARE THE ORIGINAL NEW OWNERS OF THE VAN, THEY DID NOT AGREE TO REPLACE AS THE PROGRAM HAD EXPIRED. I EXPLAINED THE SAFETY RISK NOT TO MENTION ITS A KNOW ISSUE, THEY SAID YOU DIDN'T RESPOND IN TIME SO THEY WILL NOT PAY TO HAVE IT REPLACED. THE SUPERVISOR WAS RUDE AND SAID THE SAME THING.
NHTSA ODI #11301825
115,000 miles · Jul 17, 2019
Structure
BOTH MY POWER SLIDING DOORS HAVE FAILED WITHIN THE PAST WEEK, AND I CANNOT AFFORD TO FIX THEM. THEY DO NOT OPEN AT ALL BECAUSE THE CABLES ARE SNAGGED, AND THIS IS A SAFETY ISSUE. IN THE EVENT OF AN ACCIDENT, PASSENGERS WILL NOT BE ABLE TO EXIT THE VEHICLE SAFELY AND QUICKLY THROUGH THE LIFTGATE OR FRONT DOORS. TOYOTA NEEDS TO RE…
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BOTH MY POWER SLIDING DOORS HAVE FAILED WITHIN THE PAST WEEK, AND I CANNOT AFFORD TO FIX THEM. THEY DO NOT OPEN AT ALL BECAUSE THE CABLES ARE SNAGGED, AND THIS IS A SAFETY ISSUE. IN THE EVENT OF AN ACCIDENT, PASSENGERS WILL NOT BE ABLE TO EXIT THE VEHICLE SAFELY AND QUICKLY THROUGH THE LIFTGATE OR FRONT DOORS. TOYOTA NEEDS TO RECALL THESE VEHICLES AND FIX THEM AND NOT LEAVE SAFETY TO CHANCE.
NHTSA ODI #11232719
Mileage unknown · Feb 1, 2019
Structure
WHEN I OPEN THE LIFT GATE FROM THE CONSOLE OR KEY FOB AND THE OUTSIDE TEMPERATURE IS ABOUT 32 DEGREES OR LESS THE LIFT GATE GOES UP THEN COMES RIGHT BACK DOWN. IF I REPEAT THE OPENING PROCESS SEVERAL TIMES IT FINALLY STAYS UP. I HAVE BEEN HIT SEVERAL TIME BY THE LIFT GATE WHEN I THOUGHT IT WAS OPEN, IT TAKES A LOT OF STRENGTH TO…
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WHEN I OPEN THE LIFT GATE FROM THE CONSOLE OR KEY FOB AND THE OUTSIDE TEMPERATURE IS ABOUT 32 DEGREES OR LESS THE LIFT GATE GOES UP THEN COMES RIGHT BACK DOWN. IF I REPEAT THE OPENING PROCESS SEVERAL TIMES IT FINALLY STAYS UP. I HAVE BEEN HIT SEVERAL TIME BY THE LIFT GATE WHEN I THOUGHT IT WAS OPEN, IT TAKES A LOT OF STRENGTH TO STOP IT ENOUGH TO GET OUT OF THE WAY. WHAT WOULD IT DO TO A CHILD? THIS HAPPENS WHEN THE VEHICLE IS STOPPED AND IN PARK OR IF THE ENGINE IS NOT RUNNING AT ALL. IN MY GARAGE, PARKING LOTS, ETC, WHEREVER THE VEHICLE IS PARKED. THIS STARTED HAPPENING ABOUT 2011 AND CONTINUES GETTING WORSE EACH YEAR.
NHTSA ODI #11173559
85,000 miles · Nov 2, 2018
Structure
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT TOOK THE VEHICLE TO CAPISTRANO TOYOTA (33395 CAMINO CAPISTRANO, SAN JUAN CAPISTRANO, CA 92675, (949) 276-6886) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE CONTACT STATED THAT THE SLIDING DOOR MALFUNCTIONED AND COULD BE OPENED WHILE THE VEHICLE WAS IN…
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TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT TOOK THE VEHICLE TO CAPISTRANO TOYOTA (33395 CAMINO CAPISTRANO, SAN JUAN CAPISTRANO, CA 92675, (949) 276-6886) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE CONTACT STATED THAT THE SLIDING DOOR MALFUNCTIONED AND COULD BE OPENED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE SAME DEALER MULTIPLE TIMES, BUT THE FAILURE CONTINUED. THE DEALER STATED THAT THE RECENT FAILURES WERE NOT RELATED TO THE ORIGINAL RECALL, BUT THE CONTACT DISAGREED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 85,000.
NHTSA ODI #11145026
138,000 miles · Oct 19, 2018
StructureUnknown Or Other
MY SIENNA SIDE DOOR CANNOT OPEN. MY SON WOULD NOT BE ABLE TO ESCAPE THE VEHICLE IF A PROBLEM IN AN ACCIDENT. DEALER SAID THERE IS NO RECALL BUT THE DOOR CANNOT EVEN BE OPENED MANUALLY. THIS WOULD BE A $1500-2000 REPAIR WHICH AS A SINGLE MOM IS NOT AN OPTION FOR ME. I DO NOT FEEL SOMETHING AS SIGNIFICANT AS ABILITY TO ESCAPE A V…
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MY SIENNA SIDE DOOR CANNOT OPEN. MY SON WOULD NOT BE ABLE TO ESCAPE THE VEHICLE IF A PROBLEM IN AN ACCIDENT. DEALER SAID THERE IS NO RECALL BUT THE DOOR CANNOT EVEN BE OPENED MANUALLY. THIS WOULD BE A $1500-2000 REPAIR WHICH AS A SINGLE MOM IS NOT AN OPTION FOR ME. I DO NOT FEEL SOMETHING AS SIGNIFICANT AS ABILITY TO ESCAPE A VEHICLE SHOULD FALL ON THE CONSUMER.
NHTSA ODI #11141426
135,000 miles · Oct 10, 2018
Structure
MY WIFE AND I HAVE FIVE LOVELY SMALL CHILDREN. WE OWN A 2008 TOYOTA SIENNA XLE. SOME YEARS AGO, THE "POWER" ASPECT OF THE SLIDING DOORS STOPPED WORKING. SINCE THEN, WE HAVE BEEN USING THE VAN BY SLIDING THE DOORS OPEN AND SHUT MANUALLY. RECENTLY, WHILE MY WIFE WAS DRIVING, THE PASSENGER SLIDING DOOR UNEXPECTEDLY CAME OPEN WHI…
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MY WIFE AND I HAVE FIVE LOVELY SMALL CHILDREN. WE OWN A 2008 TOYOTA SIENNA XLE. SOME YEARS AGO, THE "POWER" ASPECT OF THE SLIDING DOORS STOPPED WORKING. SINCE THEN, WE HAVE BEEN USING THE VAN BY SLIDING THE DOORS OPEN AND SHUT MANUALLY. RECENTLY, WHILE MY WIFE WAS DRIVING, THE PASSENGER SLIDING DOOR UNEXPECTEDLY CAME OPEN WHILE THE VEHICLE WAS MOVING AT A HIGH RATE OF SPEED. THIS WAS TRAUMATIC FOR HER AND FOR MY 5 CHILDREN. ALSO RECENTLY, THE DRIVER SIDE PASSENGER DOOR BECAME COMPLETELY NON-FUNCTIONAL. THE LOCAL DEALERSHIP, MARK MILLER TOYOTA, HAS BEEN WORKING DILIGENTLY AND EXPERTLY TO TRY TO REPAIR BOTH SLIDING DOORS. THEY APPEAR TO HAVE BEEN ABLE TO REPAIR THE PASSENGER SLIDING DOOR, AT SUBSTANTIAL EXPENSE TO ME. HOWEVER, MARK MILLER TOYOTA IS PRESENTLY UNABLE TO REPAIR THE DRIVERS SLIDING DOOR, AND THE VEHICLE HAS BEEN NON-OPERATIONAL FOR WEEKS NOW.
NHTSA ODI #11139485
100,000 miles · Aug 9, 2018
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE ELECTRONIC SLIDING DOORS ON THE VEHICLE HAD EXPERIENCED SEVERAL FAILURES. THE CONTACT STATED THAT THE DOORS ERRONEOUSLY SLID OPEN WHILE THE VEHICLE WAS BEING DRIVEN AND THE SLIDING DOORS WERE VERY DIFFICULT TO OPEN WHEN USING THE DOOR HANDLE. THE DOORS, AT TI…
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TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE ELECTRONIC SLIDING DOORS ON THE VEHICLE HAD EXPERIENCED SEVERAL FAILURES. THE CONTACT STATED THAT THE DOORS ERRONEOUSLY SLID OPEN WHILE THE VEHICLE WAS BEING DRIVEN AND THE SLIDING DOORS WERE VERY DIFFICULT TO OPEN WHEN USING THE DOOR HANDLE. THE DOORS, AT TIMES, WOULD NOT UNLOCK FROM INSIDE THE VEHICLE AND WOULD BECOME JAMMED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KOLAR TOYOTA, 4781 MILLER TRUNK HWY, HERMANTOWN, MN 55811, (218-733-0100) WHO REPLACED THE CABLES AND GREASED THE DOOR PARTS, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #11118793
122,000 miles · Jun 26, 2018
Structure
BOTH AUTOMATIC SIDE DOORS BROKE AT 120,000 MILES. DOORS ARE UNSAFE AND OPENED ON THEIR OWN WHILE DRIVING DOWN THE HIGHWAY AT 60 MPH WITH GRANDSON IN BACKSEAT. NOW THAT THE AUTOMATIC DOOR FUNCTION IS BROKE ON BOTH DOORS THEY BOTH WON'T CLOSE COMPLETELY ANYMORE AND DON'T LATCH COMPLETELY. THEY ARE UNSAFE.
NHTSA ODI #11104083
Official recalls
9Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
May 22, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Consequence & remedy
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Sep 26, 2013
Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.
Remedy: Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jun 25, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.
Consequence & remedy
Consequence: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗