2007 Toyota Sienna

I PURCHASED THIS TOYOTA BRAND NEW IN LATE 2007 AND IT WAS DELIVERED IN EARLY 2008. IT WAS MODIFIED BY BRAUNABILITY TO BE WHEELCHAIR ACCESSIBLE. THIS MEANS THE ORIGINAL FLOOR WAS CUT OUT AND A NEW SUB-FLOOR WAS WELDED IN ITS PLACE TO ACCOMMODATE THE WHEELCHAIR. I NOTICED A LOT OF PREMATURE RUST ON THE EXTERIOR MODIFIED SUB-FLOOR IN 2016 I CONTACTED BRAUNABILITY WITH MY CONCERNS ONLY TO BE DISMISSED BY THEM BECAUSE THEY CLAIMED THE VAN WAS OUT OF WARRANTY. I WAS PROACTIVE AND TOOK THE VAN TO A LOCAL BRAUNABILITY DEALER WHERE THE VAN WAS ORIGINALLY PURCHASED TO SANDBLAST THE EXTERIOR UNDERSIDE AND REPAIR EXTENSIVE RUST DAMAGE AND UNDERCOATED THE REPAIRS. THIS WAS DONE AT MY EXPENSE AND I PAID APPROXIMATELY $7K DOLLARS. WELL RECENTLY I HAD TO MAKE A REPAIR ON THE INTERIOR OF THE VAN ONLY TO DISCOVER THE FLOOR IN THE INSIDE WAS ALSO ROTTING AWAY DUE TO RUST. THIS RUST IS ONLY OCCURRING ON THE METAL THAT BRAUNABILITY USED IN THEIR MODIFICATIONS. I CONTACTED BRAUNABILITY AGAIN TO RAISE MY CONCERNS ONLY TO BE DISMISSED AGAIN. THEY STUCK TO THEIR OUT OF WARRANTY ARGUMENT. THIS VAN HAS BEEN MAINTAIN IN A NEAR NEW CONDITION AND ALL THE ORIGINAL TOYOTA PARTS ARE IN NEAR NEW APPEARANCE BUT THE RUST IS ONLY ON BRAUNABILITY METAL. I ALSO KNOW OF 2 OTHER CUSTOMERS WHO DEALT WITH SIMILAR RUST ISSUE AND HAD TO TOTAL THEIR VANS DUE TO DAMAGE BEYOND REPAIR AND THEIR VANS WERE STILL OPERATIONAL ASIDE FROM RUST DAMAGE. THIS RUST WAS CAUGHT BY ME BECAUSE I AM VERY PARTICULAR ABOUT MAINTENANCE OF MY VAN AND KNOW RUST IS CANCER TO CARS. I NEVER EXPECTED THE RUST TO BE IN THE INTERIOR AS WELL ON A 10 YEAR OLD VAN WITH ONLY 105K MILES. THIS WOULD NOT BE AN ISSUE IF BRAUNABILITY HAD TAKEN RESPONSIBILITY FOR THE INADEQUATE METAL WORK. I PAID 40 THOUSAND DOLLARS FOR THESE MODIFICATION TO MY 07 TOYOTA SIENNA. THEY SHOULD NOT BE ROTTING. THIS IS A SERIOUS SAFETY ISSUE IF LEFT UNCHECKED.

MY 2007 TOYOTA SIENNA AIRBAG LIGHT HAS BEEN BLINKING OFF AND ON FOR ABOUT 1 YEAR, BECAUSE IT WOULD DO IT ON AN INCONSISTENT BASIS, I DIDN'T GET IT CHECKED BECAUSE IT WOULD GO OFF AND THEN COME ONE AGAIN. TODAY AT 81,000 MILES I TOOK MY CAR TO GET SERVICED FOR AN OIL CHANGE, SO I HAD THEM DIAGNOSE THE AIRBAG LIGHT AND THEY TOLD ME I NEEDED A WHOLE NEW AIR BAG SYSTEM THAT WOULD COST ME OVER $1300.00 AND I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE THE RESPONSIBILITY OF THE MANUFACTURER. THE AIRBAG SYSTEM IS NOT SOMETHING A CONSUMER HAVE ACCESS TO, TO CAUSE WEAR AND TEAR. I'VE BEEN DRIVING MY CHILDREN AROUND NOT REALIZING THE WHOLE SYSTEM WOULD NEED TO BE REPLACED. SHOULD THIS BE A RECALL BECAUSE I AM SEEING SEVERAL COMPLAINTS IN THIS MODEL. AND I AM UNSURE HOW A RECALL IS ESTABLISHED BUT I FEEL THIS NEEDS TO BE A RECALL.

AS I WAS DRIVING THE VAN, I NOTICED A SMELL LIKE BURNING RUBBER, ALTHOUGH ALL GAUGES WERE NORMAL AND NO CHECK ENGINE LIGHT WAS ON. SINCE I WAS CLOSE TO HOME, I PULLED INTO THE GARAGE AND NOTICED SMOKE COMING FROM UNDER THE HOOD AND A TRAIL OF OIL ON THE DRIVE WAY. WITHIN A FEW MINUTES, THERE WAS A LARGE PUDDLE OF OIL UNDER THE VEHICLE AS WELL. I HAD IT TOWED TO THE MECHANIC AND WAS TOLD THE OIL COOLER HOSE HAD BROKEN. THE MECHANIC SAID IF I HAD DRIVEN IT TO THE SHOP, I LIKELY WOULD HAVE RUINED THE ENGINE BECAUSE THE OIL LOSS WAS SO SIGNIFICANT (OUT OF 5 QUARTS, ONLY .25 WAS REMAINING). THE MECHANIC ALSO SAID THAT TOYOTA WAS AWARE OF THIS ISSUE BUT DID NOT ISSUE A RECALL, EVEN THOUGH THE REPLACEMENT HOSES ARE NOW STEEL AND NOT RUBBER. THIS IS A SAFETY ISSUE AS THE ENGINE COULD HAVE SEIZED UP WHILE RUNNING (DUE TO THE QUICK LOSS OF OIL) CAUSING POTENTIALLY SERIOUS ACCIDENT AND INJURY.

WHILE TRAVELING AT 65 MPH ON INTERSTATE 5 IN HEAVY TRAFFIC THROUGH OREGON, THE DRIVERS SIDE CORNER WINDOW SUDDENLY WITHOUT WARNING FELL OUT OF THE VEHICLE. IT WAS DANGLING BY THE TWO WIRES THAT ATTACH THE MOLDED IN GLASS ANTENNAE. OTHER VEHICLES AROUND ME SLAMMED ON THEIR BRAKES AND SWERVED AS I'M SURE THEY THOUGH THE 2 FOOT WIDE, 3 FOOT LONG PIECE OF GLASS SWING AROUND THE OUT SIDE OF THE VAN WAS GOING TO DETACH ANY SECOND AND SAIL INTO ONE OF THEIR CARS.

OIL COOLING HOSE BROKE AND ALL ENGINE OIL LEAKED FROM ENGINE. VEHICLE WAS IN MOTION BUT MADE TO PARKING SPOT. NO WARNING OF EVENT AND NO DASH/ENGINE LIGHT SIGNALING PROBLEM. ONLY OIL ON GROUND UNDER VAN SIGNALED PROBLEM. VAN WAS SUBJECTED TO RECALL IN 2011 WHICH REPLACED HOSE. DEALER REPLACED PARTS AS REPAIR WITH A COMPLETE REDESIGNED PART REMOVING RUBBER HOSED ALL TOGETHER. THIS WAS NOT A RECALL BUT OWNERS EXPENSE. MANUFACTURER NEVER NOTIFIED OWNER OF THIS DEFECTIVE PART OR EVENT POSSIBILITY.

OIL LINE RUPTURED DUE TO RUBBER FAILURE. THIS OIL LINE WAS REPLACED IN 2012 WITH SAME LINE AS ORIGINALLY INSTALLED. FAILURE CAN BE CATASTROPHIC FOR ENGINE AS OIL IS DISCHARGED QUICKLY AND WITH NO WARNING OR INDICATION. VEHICLE WAS IN MOTION ON A HIGHWAY WHEN ODOR AND NOISE MADE ME STOP AND CHECK. HAD TO BE TOWED AND REPAIRED. COST OVER 500.00.

I HAD THE FRONT BRAKES AND ROTORS REPLACED A FEW WEEKS AGO. THIS PAST WEEKEND ALL 4 TIRES WERE REPLACED. WHEN DRIVING OFF THE DEALER AFTER THE TIRE REPLACEMENT, I NOTICED THE ABS AND VSC LIGHTS WERE ON. TURNED BACK AND TOOK THE MINIVAN BACK TO THE DEALER. NEXT DAY SERVICE MGR SAID ACCORDING TO THE MECHANIC, THE ABS ACTUATOR NEEDS TO BE REPLACED. THIS IS A $2500 PART, PLUS LABOR.