2007 Toyota Sienna

AFTER A SHORT TRIP, 5 MILES, I WAS BACKING INTO MY DRIVEWAY WHEN I NOTICED SOME FLUIDS ON THE CEMENT. I CHECKED THE LIQUID AND WAS NOT SURE IF IT WAS COOLANT OR TRANSMISSION FLUIDS SO I CALLED MY MECHANIC AND HE RECOMMENDED THAT I SHOULD HAVE IT TOWED IN .IT TURNS OUT THAT THE PROBLEM WAS THAT A CONNECTOR AT THE BOTTOM OF THE RADIATOR CRACKED AND WAS MIXING THE COOLANT WITH THE TRANSMISSION FLUID ,IT APPEARS THAT A DEFECTIVE FITTING WAS THE PROBLEM. IT COST ME $977.3 TO REPLACE THE RADIATOR AND FLUSH THE TRANSMISSION. MY MECHANIC SAID IF I WOULD HAVE CONTINUED DRIVING WITH THESE 2 FLUIDS MIXING I WOULD HAVE DAMAGED THE TRANSMISSION BEYOND REPAIR FOR A BILL OF $3,000. MORE IF THIS IS A COMMON PROBLEM ON THESE CARS PEOPLE SHOULD AT LEAST BE NOTIFIED WHAT TO WATCH FOR OR BETTER YET REPAIRED BY THE COMPANY. *TR

CABLE FROM DOOR SNAPPED. REAR RIGHT SLIDING DOOR BECAME INOPERABLE, HAD TO OPEN AND CLOSE MANUALLY. VERY HARD TO SLIDE DOOR IN EITHER DIRECTION. TOYOTA DIAGNOSED AS BROKEN CABLE REPAIRED. DOOR INOPERABLE AGAIN IN 2/2012. TOYOTA DIAGNOSED AS BROKEN DOOR RELEASE MOTOR. REPAIRED. INCURRED TOTAL OF $1,405.00 IN REPAIRS. SUBMITTED RECEIPTS FOR REIMBURSEMENT FOR THE SIENNA DOOR LATCH AND CABLE ASSY WARRANTY ENHANCEMENT 11/27/12. 12/26/12 RECEIVED LETTER FROM TOYOTA STATING THAT THE REPAIR DOES NOT MEET THE CRITERIA FOR REIMBURSEMENT. 1/4/2013 CALLED 1-800-331-4331 TO ASK WHY IT IS NOT COVERED. AFTER BEING ON HOLD FOR 30 MINUTES, GENTLEMAN SAYS THE CABLE AND MOTOR ARE NOT COVERED FOR OUR VIN#. IT WOULD HAVE BEEN COVERED IF THE DOOR LATCH HAD BROKEN. I ASKED IF HE COULD SEND ME ANYTHING IN WRITING AS TO REASON FOR NOT BEING COVERED AND HE SAID NO. I DO NOT THINK TOYOTA IS TREATING ITS CUSTOMERS FAIRLY. THE LEFT REAR SLIDING DOOR BROKE IN 2010 AND THEY DID COVER IT AS IT WAS RIGHT AT 3 YEARS SO STILL COVERED. THE REAR SLIDING DOORS ARE CONSTRUCTED POORLY AND I WILL NEVER PURCHASE ANOTHER VEHICLE WITH SLIDING DOORS AGAIN. *TR

I WAS IN A PARKING LOT WITH CAR COMPLETELY OFF, THE SIDE PASSENGER DOOR WAS FULLY OPENED. I WAS LEANING INTO THE CAR PUTTING GROCERIES IN WHEN THE DOOR AUTOMATICALLY STARTING CLOSING ON MY BODY. IT DID NOT STOP AND STARTED CRUSHING ME. I COULD NOT GET OUT AND AS A RESULT HAVE LEFT HIP AND RIGHT KNEE PAIN. THE DOOR FINALLY OPENED ON IT'S OWN. THE DOOR SHOULD HAVE SENSED RESISTANCE OR SOMETHING THERE BUT IT DID NOT. IF I WERE I SMALL CHILD I WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. *TR

I OPENED THE AUTOMATIC LIFTGATE TO MY 2007 TOYOTA SIENNA AND UPON IT REACHING THE FULLY OPEN POSITION AT THE TOP, IT IMMEDIATELY DROPPED AND STARTED TO CLOSE AUTOMATICALLY, WHICH MAY HAVE CAUSED ME AN INJURY IF I HADN'T QUICKLY MOVED OUT OF THE WAY. EVERY TIME I OPEN THE LIFTGATE, WHETHER I DO IT USING MY KEY FOB, FROM THE INTERIOR OF THE CAR, OR BY LIFTING THE HANDLE, THE SAME THING HAPPENS CAUSING RISK OF INJURY TO ME AND MY CHILDREN. TOYOTA REFUSES TO ACKNOWLEDGE RESPONSIBILITY FOR THIS DEFECT DESPITE SIMILAR ISSUES BEING REPORTED WITH 2004 TO 2006 TOYOTA SIENNAS, WHICH ULTIMATELY RESULTED IN THE ISSUANCE OF NHTSA CAMPAIGN 08V244000. *TR

THE CONCERN IS THE DEFECTIVE RUBBER PAD ON THE SWITCH IN THE SIENNA?S REAR LIFTGATE. THE RUBBER PAD UNDER THE SWITCH THAT IS USED TO OPEN THE LIFTGATE ON THE BACK OF THE SIENNA HAS GONE SOFT AND TAR LIKE. IF I GRAB A PIECE IT PULLS RIGHT OFF LIKE CHEWING GUM. THE BLACK TAR LIKE SUBSTANCE GETS ON YOUR HANDS TOO AND IS HARD TO WASH OFF. THE SAFETY ISSUE IS COLD WEATHER, ONCE IT GOES BELOW 35 DEGREE F THE DOOR HANDLE SWITCH WILL NOT ALLOW THE DOOR TO OPEN. I THE EVENT OF A CRASH YOU COULDN'T OPEN THE REAR HATCH TO EXIT. THIS PART IS UNMISTAKABLY DEFECTIVE. IF THE RUBBER JUST CRACKED I COULD SEE IT AS A WEAR ITEM (LIKE TIRES OR WIPER BLADES). APPARENTLY IN US STATES WITH A WARMER CLIMATE THIS MELTING LATCH DEFECT IS A VERY COMMON PROBLEM - JUST SEARCH THE INTERNET. DEFECTIVE REAR HANDLE SWITCH (PART# 84840-08010). *TR

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR STOPPED OPENING AUTOMATICALLY. THE CONTACT STATED THAT THE DOOR EITHER WOULD NOT OPEN OR WOULD OPEN HALFWAY. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 40,000.

ON MON 10/22/2012 AT 11:15 AM I EXPERIENCED SUDDEN UNCONTROLLED ACCELERATION DRIVING MY VAN. I WAS TRAVELING ON I-696E IN DETROIT AT A CONSTANT 70MPH, THEN SLOWED TO 45MPH DUE TO CONSTRUCTION. AS TRAFFIC CLEARED THE CONSTRUCTION, I PUSHED THE ACCELERATOR PEDAL TO PASS A SEMI-TRUCK. I FELT THE ACCELERATOR CONTINUE TO DEPRESS, I COMPLETELY PULLED MY FOOT OFF BUT THE PEDAL DID NOT COME BACK NOR DID THE VEHICLE SLOW DOWN. RATHER, IT DID JUST THE OPPOSITE AND CONTINUED TO ACCELERATE. I ATTEMPTED TO BRAKE HARD WITH NO RESPONSE--THE VEHICLE DID NOT SLOW DOWN. THEN I PUT THE VAN IN NEUTRAL TO SLOW DOWN THE ENGINE WITH NO RESULTS, THE VAN CONTINUED INCREASING 60+MPH WITH NO FOOT ON ACCELERATOR. THIS IS WHEN I BECAME EXTREMELY FRIGHTENED. THE VEHICLE WAS PULLING FROM SIDE TO SIDE. I LOOKED DOWN TO SEE IF THERE WAS ANY INTERFERENCE FROM THE FLOOR MAT AND NONE WAS SEEN. I TAPPED GAS PEDAL - NO RESPONSE. NEXT I PUT VAN BACK IN DRIVE AND BRAKED --NO RESPONSE AGAIN. THEN I DOWNSHIFTED TO 4TH, THE ENGINE DID NOT SLOW, AND FURTHER DOWNSHIFTED TO 3RD GEAR. FINALLY, THE ENGINE RESPONDED AND SLOWED. I USED THE GAS PEDAL CAUTIOUSLY AS I THEN SHIFTED TO 4TH SO THAT I COULD EXIT THE FREEWAY. I PARKED AT MY OFFICE & IMMEDIATELY CALLED MY HUSBAND FIRST AND EXPLAINED WHAT HAPPENED AND I THEN IMMEDIATELY CALLED THE OUR TOYOTA SUBURBAN DEALER. THEY TOLD ME TO BRING IT IN FOR INSPECTION. I WAS STILL SHAKING WHEN I BROUGHT THE VEHICLE IN AND EXTREMELY UPSET. AFTER TWO INSPECTIONS, THEY STATED SUDDEN ACCELERATION WAS CAUSED BY THE FLOOR MAT. ALTHOUGH THIS SEEMS REASONABLE, IT DOES NOT EXPLAIN WHY BRAKES FAILED TO OVERCOME THE ENGINE, AND SHIFTING TO NEUTRAL FAILED TO DISENGAGE THE TRANSMISSION. THE VEHICLE SCARES ME TO DEATH. I DO NOT KNOW WHAT TO DO NEXT. I CONSIDER MYSELF A SERIOUS WITNESS AS A REGISTERED NURSE (RN/BSN) WITH 20 YR MANUAL DRIVING. REF TOYOTA CASE #[XXX] AND #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2007 TOYOTA SIENNA REAR DOOR LATCH RUBBER ASSEMBLY HAS MELTED AND BECOMES HOT TO THE TOUCH. APPEARS TO BE A FIRE ISSUE. A RELATIVE WITH THE SAME MAKE AND MODEL IN THE MARYLAND AREA REPORTS THE SAME PROBLEM. NUMEROUS INCIDENTS ONLINE REPORT THE SAME PROBLEM, WITH A DISTURBING ISSUE OF THE REAR TAIL GATE INOPERABLE IN FREEZING WEATHER. WHICH WOULD APPEAR TO BE ANOTHER SAFETY ISSUE OF RETRIEVING INDIVIDUALS IN AN EMERGENT SITUATION. *TR