NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
19 reportsClear category filter37,000 miles · Apr 4, 2011
Latches/locks/linkages
THE HANDLE ON THE HATCH OF OUR 2007 TOYOTA SIENNA MELTED LAST YEAR AND ONLY WORKS OFF AND ON. IT IS VERY DIFFICULT TO OPEN, LEAVES BLACK RESIDUE ON YOUR HAND IN THE SUMMER AND FREEZES AND WON'T WORK AT ALL IN THE WINTER. UPON CALLING THE DEALERSHIP AND TOYOTA I WAS TOLD THERE WAS NO RECALL AND THIS MUST BE FIXED AT MY COST DUE T…
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THE HANDLE ON THE HATCH OF OUR 2007 TOYOTA SIENNA MELTED LAST YEAR AND ONLY WORKS OFF AND ON. IT IS VERY DIFFICULT TO OPEN, LEAVES BLACK RESIDUE ON YOUR HAND IN THE SUMMER AND FREEZES AND WON'T WORK AT ALL IN THE WINTER. UPON CALLING THE DEALERSHIP AND TOYOTA I WAS TOLD THERE WAS NO RECALL AND THIS MUST BE FIXED AT MY COST DUE TO WARRANTY EXPIRATION. *TR
NHTSA ODI #10394160
40,000 miles · Feb 2, 2011
Latches/locks/linkagesInjury
REAR HATCH DID NOT STAY OPEN AND FELL ON MY WIFE'S HEAD AND INJURED HER. *TR
NHTSA ODI #10379985
50,000 miles · Jan 29, 2011
Latches/locks/linkages
PASSENGER SIDE AUTOMATIC DOOR NOT OPENING WITH ANY OF THE BUTTONS ON THE INSIDE OF VEHICLE. BUT IT WILL OPEN FROM THE OUTSIDE, BY PULLING ON THE HANDLE. POTENTIAL SAFETY HAZARD OF NOT BEING ABLE TO EXIT VEHICLE IN DURING AN EMERGENCY. DIFFICULT FOR YOUNG CHILDREN TO OPEN DOOR MANUALLY. WE TOOK IT TO WILSON TOYOTA. THE DIAGNOS…
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PASSENGER SIDE AUTOMATIC DOOR NOT OPENING WITH ANY OF THE BUTTONS ON THE INSIDE OF VEHICLE. BUT IT WILL OPEN FROM THE OUTSIDE, BY PULLING ON THE HANDLE. POTENTIAL SAFETY HAZARD OF NOT BEING ABLE TO EXIT VEHICLE IN DURING AN EMERGENCY. DIFFICULT FOR YOUNG CHILDREN TO OPEN DOOR MANUALLY. WE TOOK IT TO WILSON TOYOTA. THE DIAGNOSED A $50.00 PART. $90.00/ HR RATE. THE PART WAS ORDERED, THEN SCHEDULED FOR REPAIR. THE ACTUALLY CHARGE WAS 696.08 . THEY DECIDED TO CHANGE EVERYTHING, TO COVER THEIR LIABILITY NO DOUBT. NUMEROUS FAILURES OF DOORS IN YOU TUBE AND EDMUNDS .COM FORUMS. I SUGGEST TOYOTA TAKE RESPONSIBILITY AND DO A RE-CALL AND FIX THIS POTENTIAL SAFETY ISSUE. 56206 MILES 2007 TOYOTA SIENNA LE. *LN
NHTSA ODI #10379564
60,721 miles · Jan 11, 2011
Latches/locks/linkagesStructure
PREMATURE FAILURE OF STRUTS FOR AUTOMATIC BACK HATCH OF 07 TOYOTA SIENNA MINIVAN PREVENTS REAR HATCH FROM OPENING FULLY, CAUSING USERS TO HIT HEAD ON HATCH WHEN TRYING TO ACCESS REAR OF VAN. VEHICLE HAD APPROX. 60K MILES AND LESS THAN 4 YEARS OLD. REPAIRS TO REPLACE STRUTS COST $300; NO GUARANTEE THEY WILL NOT PREMATURELY FAIL/…
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PREMATURE FAILURE OF STRUTS FOR AUTOMATIC BACK HATCH OF 07 TOYOTA SIENNA MINIVAN PREVENTS REAR HATCH FROM OPENING FULLY, CAUSING USERS TO HIT HEAD ON HATCH WHEN TRYING TO ACCESS REAR OF VAN. VEHICLE HAD APPROX. 60K MILES AND LESS THAN 4 YEARS OLD. REPAIRS TO REPLACE STRUTS COST $300; NO GUARANTEE THEY WILL NOT PREMATURELY FAIL/WEAR OUT. *TR
NHTSA ODI #10375559
40,000 miles · Jul 29, 2010
Latches/locks/linkages
TOYOTA HAS CREATED A HAZARDOUS AND DANGEROUS SITUATION BY NOT COMPLETING A RECALL. THEY HAVE REMOVED THE SPARE TIRE FROM THE BOTTOM OF MY MINIVAN DURING A AOE RECALL, AND PLACED IT UNSECURED IN THE BACK OF THE CAR. THIS WILL NOW BECOME A DEADLY "MISSILE" IN CASE OF AN ACCIDENT OR ANY MANEUVER AT SPEED. THE RECALL WILL NOT BE COM…
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TOYOTA HAS CREATED A HAZARDOUS AND DANGEROUS SITUATION BY NOT COMPLETING A RECALL. THEY HAVE REMOVED THE SPARE TIRE FROM THE BOTTOM OF MY MINIVAN DURING A AOE RECALL, AND PLACED IT UNSECURED IN THE BACK OF THE CAR. THIS WILL NOW BECOME A DEADLY "MISSILE" IN CASE OF AN ACCIDENT OR ANY MANEUVER AT SPEED. THE RECALL WILL NOT BE COMPLETED UNTIL THE END OF AUGUST (AS PER TOYOTA). THIS IS ANOTHER EXAMPLE OF TOYOTA'S DISREGARD FOR SAFETY AND INABILITY TO RESOLVE DESIGN PROBLEMS. *TR
NHTSA ODI #10346195
42,031 miles · Mar 25, 2010
Latches/locks/linkages
BACK SLIDING DOORS ON PASSENGER AND DRIVERS SIDE OF MY SIENNA 2007, DO NOT OPEN OR CLOSE CORRECTLY. THIS HAS BEEN OCCURRING SINCE APPROX AUGUST OF 2009. I DRIVE SCHOOL STUDENTS FOR A LIVING AND COULD NOT DO MY JOB TODAY BECAUSE OF THIS INCIDENT, ONCE AGAIN. IF THE DOORS ARE ON AUTOMATIC THE DRIVERS SIDE SLIDER WILL NOT CLOSE. …
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BACK SLIDING DOORS ON PASSENGER AND DRIVERS SIDE OF MY SIENNA 2007, DO NOT OPEN OR CLOSE CORRECTLY. THIS HAS BEEN OCCURRING SINCE APPROX AUGUST OF 2009. I DRIVE SCHOOL STUDENTS FOR A LIVING AND COULD NOT DO MY JOB TODAY BECAUSE OF THIS INCIDENT, ONCE AGAIN. IF THE DOORS ARE ON AUTOMATIC THE DRIVERS SIDE SLIDER WILL NOT CLOSE. WHEN AUTOMATIC IS TAKEN OFF, YOU STILL CAN'T CLOSE IT WITHOUT MY HUSBAND DOING WHATEVER IT IS THAT HE DOES, ONLY FOR IT TO HAPPEN AGAIN. THE PASSENGER SIDE IS A PROBLEM ON A DAILY BASIS, WHEN YOU TRY TO OPEN FROM OUTSIDE, YOU CAN'T, IT HAS TO BE DONE BY THE AUTOMATIC BUTTON. NOW MY SAFTEY CONCERN IS THAT THE DRIVER'S SIDE DOOR DOES NOT LATCH AND THE DOOR REMAINS OPEN.
NHTSA ODI #10322186
Mileage unknown · Apr 21, 2008
Latches/locks/linkagesStructureInjury
OCCASIONALLY AND WITHOUT WARNING, THE AUTOMATIC LEFT PASSENGER DOOR WILL CLOSE AS THE PERSON IS GETTING IN OR OUT OF THE VAN. THIS HAS HAPPENED AT LEAST SIX TIMES IN THE EIGHT MONTHS WE HAVE HAD THE VAN. IT WAS TAKEN TO A TOYOTA DEALER SERVICE CENTER ON TWO OCCASIONS (DIFFERENT LOCATIONS), BUT BECAUSE THE TECHNICIAN CAN NOT DUP…
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OCCASIONALLY AND WITHOUT WARNING, THE AUTOMATIC LEFT PASSENGER DOOR WILL CLOSE AS THE PERSON IS GETTING IN OR OUT OF THE VAN. THIS HAS HAPPENED AT LEAST SIX TIMES IN THE EIGHT MONTHS WE HAVE HAD THE VAN. IT WAS TAKEN TO A TOYOTA DEALER SERVICE CENTER ON TWO OCCASIONS (DIFFERENT LOCATIONS), BUT BECAUSE THE TECHNICIAN CAN NOT DUPLICATE THE PROBLEM, NOTHING WAS DONE. THE COMPUTER SHOWS NO PROBLEM, BUT IT HAS CONTINUED TO DATE. *TR
NHTSA ODI #10225254
9,689 miles · Dec 31, 2007
Latches/locks/linkagesInjury
POWER BACK DOOR ON 2007 TOYOTA SIENNA LIMITED WILL OPEN WITH REMOTE BUT IT WILL NOT CLOSE WITH EITHER THE REMOTE OR THE FRONT DASH CONTROL. I CANNOT USE MY LEGS SO IT IS VERY DIFFICULT FOR ME TO CLOSE THE POWER BACK DOOR. *TR
NHTSA ODI #10213326
32,280 miles · Jun 3, 2007
Latches/locks/linkagesInjury
THE BACK HATCH OF MY 2004 TOYOTA SIENNA XLE MINIVAN CAME DOWN ON ME WITHOUT ANY BEEP OR NOTICE WHEN I WAS REMOVING GROCERIES OUT OF THE BACK. I WENT AND GOT MY HUSBAND WHO INSISTED THAT IT WOULD NOT CLOSE ON ME, THAT THE SAFETY FEATURE WOULD STOP IT FROM CRUSHING ME. I HAD HIM GO OUT AND TRY TO OPEN THE HATCH WITH THE INSIDE B…
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THE BACK HATCH OF MY 2004 TOYOTA SIENNA XLE MINIVAN CAME DOWN ON ME WITHOUT ANY BEEP OR NOTICE WHEN I WAS REMOVING GROCERIES OUT OF THE BACK. I WENT AND GOT MY HUSBAND WHO INSISTED THAT IT WOULD NOT CLOSE ON ME, THAT THE SAFETY FEATURE WOULD STOP IT FROM CRUSHING ME. I HAD HIM GO OUT AND TRY TO OPEN THE HATCH WITH THE INSIDE BUTTON AND REMOVE THE GROCERIES. I PRESSED THE BUTTON, WHEN THE HATCH OPENED, HE GOT UNDER THE HATCH AND WHEN IT REACHED THE TOP, IT SUDDENLY STARTED TO RETURN BACK DOWN. THIS TIME THE WARNING BEEP DID GO OFF. WHEN THE HATCH REACHED MY HUSBAND, IT DID NOT STOP AND GO BACK UP. HE HAD TO PHYSICALLY HOLD IT UP AS HE GOT OUT OF THE WAY. SINCE THAT DAY, THE HATCH WILL NOT LONGER STAY IN THE UP POSITION EVEN IF YOU TURN OFF THE AUTOMATIC FEATURE. SOMETIMES THE HATCH WILL NOT EVEN REACH THE HALF WAY POINT BEFORE CLOSING BACK DOWN, WHEN IN THE AUTOMATIC FEATURE IS TURNED ON. *TR
NHTSA ODI #10192329
Official recalls
10Oct 18, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever can be moved from the "Park" position without depressing the brake pedal and the parking brake is not applied, the vehicle may roll, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the shift lock solenoid and reapply the grease, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0V. Vehicles that were previously recalled under campaign 13V-429 are not affected by this recall.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
May 22, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Consequence & remedy
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Sep 26, 2013
Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.
Remedy: Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jun 25, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.
Consequence & remedy
Consequence: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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