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2002 Toyota Sienna

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Toyota Sienna do not stand out strongly from the model-year median of 183.

About this comparison →

When problems were reported

Mileage at the reported incident

120 reports with mileage · 61 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Latches/locks/linkages. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports4 fire reports9 injury reports

What owners actually said

181 reports
85,896 miles · Feb 16, 2010
Service Brakes, Hydraulic

IS TOYOTA 2002 SIENNA SAFE TO DRIVE? AS OF FEBRURAY 2010, WE STILL OBSERVE SLIPPAGE DURING STOPS AT SLOW SPEEDS. THE BRAKES PULSATE WHEN APPLIED SLOWLY. THIS IS A PROBLEM THAT COMES AND GOES. IN DECEMBER 2007, WE REPORTED THE FOLLOWING PROBLEMS TO THE DEALER 1) ABS AND LOW TIRE PRESSURE WARNING LIGHTS TURN ON AND OFF 2) CR…

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IS TOYOTA 2002 SIENNA SAFE TO DRIVE? AS OF FEBRURAY 2010, WE STILL OBSERVE SLIPPAGE DURING STOPS AT SLOW SPEEDS. THE BRAKES PULSATE WHEN APPLIED SLOWLY. THIS IS A PROBLEM THAT COMES AND GOES. IN DECEMBER 2007, WE REPORTED THE FOLLOWING PROBLEMS TO THE DEALER 1) ABS AND LOW TIRE PRESSURE WARNING LIGHTS TURN ON AND OFF 2) CRUNCHING SOUND HEARD WHEN BRAKING WITH DELAYED BRAKING ACTION, PARTICULARLY IN COLD, RAINY WEATHER. THE DEALER FOUND NO SIGNAL AT RIGHT REAR SPEED SENSOR, AND RECOMMENDED REPLACING ABS ACTUATOR (WHICH WE DID) -- TOTAL COST APPROX. $2,000.00, BUT INSISTED THAT THIS WAS A "FLUKE." VAN HAD 66,481 MILES AT THE TIME. PROBLEM WITH BRAKING STILL OCCURS, THOUGH NO WARNING LIGHTS APPEAR. WE ARE CONCERNED THAT TOYOTA IS SELECTIVELY RECALLING NEWER MODELS AND IGNORING THE FACT THAT THERE HAVE BEEN REPORTED BRAKING AND ACCELERATION PROBLEMS WITH OLDER VEHICLES AS WELL. *TR

NHTSA ODI #10310871

98,000 miles · Feb 4, 2010
Vehicle Speed ControlCrashInjury

'02 TOYOTA SIENNA, ACCELERATED INTO AN INTERSECTION, CAUSING GRAVE INJURIES TO OTHER DRIVER. TOYOTA DRIVER DOES NOT RECALL THE ACCIDENT. *JB

NHTSA ODI #10306064

83,271 miles · Feb 2, 2010
Vehicle Speed Control

TL*THE CONTACT OWNS A 2002 TOYOTA SIENNA. WHILE DRIVING 40 MPH THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT TRIED APPLYING THE BRAKES BUT THE VEHICLE WOULD NOT SLOW DOWN COMPLETELY. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND IT STILL DID NOT SLOW DOWN. THE CONTACT THEN SH…

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TL*THE CONTACT OWNS A 2002 TOYOTA SIENNA. WHILE DRIVING 40 MPH THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT TRIED APPLYING THE BRAKES BUT THE VEHICLE WOULD NOT SLOW DOWN COMPLETELY. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND IT STILL DID NOT SLOW DOWN. THE CONTACT THEN SHIFTED THE VEHICLE INTO PARK WHILE THE VEHICLE WAS IN MOTION. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND SHUT IT OFF. THE CONTACT RESTARTED THE VEHICLE AND THE RPM'S BEGAN TO INCREASE RAPIDLY. THE CONTACT PUMPED THE ACCELERATOR PEDAL AND THE RPM'S DECREASED. THE VEHICLE WAS DIAGNOSED BY THREE LOCAL MECHANICS AND NEITHER ONE OF THEM COULD DUPLICATE THE FAILURE. THE DEALER WAS ALSO UNABLE TO DUPLICATE THE FAILURE AND THAT "GUNK" COULD HAVE COMPOSED IN THE ENGINE, CLOGGED IT WHICH WOULD HAVE CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE IS DIRECTLY RELATED TO THE CURRENT RECALL FOR THE PEDAL. THE FAILURE MILEAGE WAS 83,271.

NHTSA ODI #10303832

15,000 miles · Jan 28, 2010
Structure

WHEN USING MY REMOTE DOOR OPENER, MY AUTOMATIC SLIDING DOORS DO NOT FULLY OPEN.*CW

NHTSA ODI #10303027

Mileage unknown · Jan 28, 2010
Service Brakes, ElectricVehicle Speed Control

I DRIVE A 2002 TOYOTA SIENNA XLE AND HAVE EXPERIENCED A LURCHING/ACCELERATING WHEN I AM AT A FULL STOP. WHEN IT HAPPENS (WHICH IS BECOMING MORE FREQUENT) IT SEEMS AWKWARD. NOW, I WONDER IS THIS PART OF THE ACCELERATOR PROBLEM TOO? *CW

NHTSA ODI #10303024

85,000 miles · Jan 26, 2010
Service Brakes, Hydraulic

I HAVE TAKEN MY 2002 SIENNA TO THE DEALERSHIP (LAST WINTER) BECAUSE THE BRAKES HAVE FAILED IN VERY COLD WEATHER. THE FAILURE HAS HAPPENED THREE TIMES, MOST RECENTLY THIS PAST SUNDAY MORNING. THE FIRST TWO TIMES THE VEHICLE HAD BEEN PARKED OUTSIDE IN BELOW ZERO TEMPS FOR A FEW HOURS. I BACKED OUT OF THE DRIVEWAY (NO PROBLEM BRA…

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I HAVE TAKEN MY 2002 SIENNA TO THE DEALERSHIP (LAST WINTER) BECAUSE THE BRAKES HAVE FAILED IN VERY COLD WEATHER. THE FAILURE HAS HAPPENED THREE TIMES, MOST RECENTLY THIS PAST SUNDAY MORNING. THE FIRST TWO TIMES THE VEHICLE HAD BEEN PARKED OUTSIDE IN BELOW ZERO TEMPS FOR A FEW HOURS. I BACKED OUT OF THE DRIVEWAY (NO PROBLEM BRAKING IN REVERSE)...ALL WAS WELL. HOWEVER AS I DROVE TOWARD THE STOP SIGN IT WAS AS THOUGH THE POWER WAS ALL GONE FROM THE BRAKING SYSTEM. I PUSHED THEM TO THE FLOOR AND HELD THEM THERE AND EVENTUALLY IT STOPPED BEFORE I WAS TOO FAR OUT INTO THE INTERSECTION. IT HAS HAPPENED TWICE, UNDER EXACTLY THE SAME CONDITIONS OVER THE LAST TWO WINTERS. THE DEALERSHIP COULD FIND NOTHING WRONG. THIS PAST SUNDAY MORNING I HAD MY TWO YOUNGEST CHILDREN IN THE CAR AND WE WERE HEADED TO CHURCH. AS I BEGAN TO BRAKE FOR THE STOP SIGN AHEAD, AGAIN THE SAME THING HAPPENED. I HAD TO HOLD THEM TO THE FLOOR AND BARELY ESCAPED ENTERING THE INTERSECTION. IT FRIGHTENED ALL OF US. THIS TIME THE CAR HAD BEEN INSIDE THE GARAGE. THE FIRST TWO TIMES THIS HAPPENED I DID RESEARCH ON THE INTERNET TO SEE IF ANYONE ELSE WAS HAVING THIS PROBLEM AND FOUND NOTHING. AFTER THIS SUNDAY MORNING I LOOKED AGAIN AND NOW SEE THAT DIFFERENT AND NEWER TOYOTA MODELS HAVE BEEN FOUND TO HAVE PROBLEMS BRAKING IN COLD WEATHER. I CAN'T HELP BUT WONDER IF I MAY BE DEALING WITH THE SAME ISSUE. I'M REALLY HOPING YOU CAN HELP ME WITH THIS. I AM AFRAID TO DRIVE THIS VAN, NOT JUST FOR OUR OWN SAFETY BUT THAT OF OTHERS. I DON'T TRUST IT. I WOULD APPRECIATE A REPLY AS SOON AS POSSIBLE. *TR

NHTSA ODI #10302427

124,000 miles · Dec 9, 2009
Vehicle Speed Control

TOYOTA SIENNA VAN APPEARED TO HAVE SUDDEN ACCELERATION PROBLEM WHEN STOPPED AT STOP SIGN. ENGINE REVVED UP AS ACCELERATOR WAS ABOUT TO BE APPLIED, SO I HAD TO APPLY BRAKES AS CAR WAS MAKING SUDDEN MOVEMENTS. QUICKLY PUT CAR INTO NEUTRAL POSITION. *TR

NHTSA ODI #10295074

98,000 miles · Nov 4, 2009
Vehicle Speed ControlCrashInjury

WHILE APPROACHING A STOP SIGN INTERSECTION, CAR ACCELERATED AND CRASHED INTO ANOTHER. *TR

NHTSA ODI #10290892

60,000 miles · Nov 1, 2009
Structure

SLIDING DOOR ON 2002 SIENNA VAN HAS BEEN A PROBLEM SEVERAL TIMES. FIRST TIME WAS WITHIN 40,000 MILES AS THE TENSION ON THE CABLE HAD TO BE ADJUSTED. KEPT STICKING CLOSED AND COULD NOT OPEN THE DOOR. THE DOOR LOCKS HAVE STUCK LOCKED AND COULD NOT UNLOCK THEM, DOOR HAD TO BE TAKEN APART. HAS BEEN FIXED BY TOYOTA DEALER ONCE FO…

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SLIDING DOOR ON 2002 SIENNA VAN HAS BEEN A PROBLEM SEVERAL TIMES. FIRST TIME WAS WITHIN 40,000 MILES AS THE TENSION ON THE CABLE HAD TO BE ADJUSTED. KEPT STICKING CLOSED AND COULD NOT OPEN THE DOOR. THE DOOR LOCKS HAVE STUCK LOCKED AND COULD NOT UNLOCK THEM, DOOR HAD TO BE TAKEN APART. HAS BEEN FIXED BY TOYOTA DEALER ONCE FOR $200 PLUS DOLLARS, NOW THE CABLE CAME OFF ITS TRACK. THE DOOR NO LONGER WORKS, KEEPS GETTING STUCK, AND NOW THE CABLE STICKS OUT WHEN YOU OPEN THE DOOR. *TR

NHTSA ODI #10290510

98,000 miles · Sep 8, 2009
Power Train

THE AUTOMATIC DOOR ON OUR 2002 TOYOTA SIENNA DOES NOT WORK. THE CABLE BROKE WHILE MY DAUGHTER WAS GETTING IN THE CAR. LUCKILY, SHE WAS NOT INJURED. *TR

NHTSA ODI #10283288

Official recalls

1

10V160000 · Structure

Apr 20, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

Consequence & remedy

Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE01036 · Engine Compartment Fire

Opened Oct 19, 2001 · Closed Feb 11, 2002

Status: closed (inferred from source dates) · Engine And Engine Cooling

No summary supplied.