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2002 Toyota Sienna

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Toyota Sienna do not stand out strongly from the model-year median of 183.

About this comparison →

When problems were reported

Mileage at the reported incident

120 reports with mileage · 61 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Latches/locks/linkages. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports4 fire reports9 injury reports

What owners actually said

181 reports
Mileage unknown · Nov 11, 2003
Tires

TIRES FIRESTONE: FR680, P205/70R15 95S, M+S. ON A TOYOTA SIENNA 2002. 2 TIRES WERE COMPLETELY WORN DOWN TO NOTHING. GOT TOYOTA DEALERSHIP TO DO A WHEEL ALIGNMENT & REPLACE 2 TIRES FOR FREE SINCE I HAD BEEN GOING TO THEM FOR ALL SERVICE & THEY NEVER NOTICED THE WORN TIRES. NOW ONE REAR TIRE HAS A SIDEWALL TEAR. I TOOK IT TO A FIR…

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TIRES FIRESTONE: FR680, P205/70R15 95S, M+S. ON A TOYOTA SIENNA 2002. 2 TIRES WERE COMPLETELY WORN DOWN TO NOTHING. GOT TOYOTA DEALERSHIP TO DO A WHEEL ALIGNMENT & REPLACE 2 TIRES FOR FREE SINCE I HAD BEEN GOING TO THEM FOR ALL SERVICE & THEY NEVER NOTICED THE WORN TIRES. NOW ONE REAR TIRE HAS A SIDEWALL TEAR. I TOOK IT TO A FIRESTONE DEALER, AND HE SAID IT'S NOT UNDER WARRANTY -- JUST WEAR AND TEAR -- RIM HAD A SLIGHT DENT SO HE DEDUCTED IT WAS BECAUSE WE HIT A BUMP OR SIDEWALK. BUT THERE IS ALSO A CRACK IN THE SIDEWALL AS WELL.*AK

NHTSA ODI #10046022

24,000 miles · Nov 7, 2003
Power TrainFire

I HAD BOUGHT MY VAN MAY 2,2003 WITH ABOUT 19,000 MILES. ON OCTOBER 7, WHILE DRIVING ABOUT 30 MPH, THE VEHICLE STARTED SMOKING. WHEN I PULLED INTO A PARKING STALL, PASSERBYERS WERE YELLING THAT MY CAR WAS ON FIRE. FIRE DEPARTMENT EXTINGUISHED THE FLAMES. AN INDEPENDENT ARSON INVESTIGATOR SAID HE FOUND TRANSMISSION FLUID IN TH…

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I HAD BOUGHT MY VAN MAY 2,2003 WITH ABOUT 19,000 MILES. ON OCTOBER 7, WHILE DRIVING ABOUT 30 MPH, THE VEHICLE STARTED SMOKING. WHEN I PULLED INTO A PARKING STALL, PASSERBYERS WERE YELLING THAT MY CAR WAS ON FIRE. FIRE DEPARTMENT EXTINGUISHED THE FLAMES. AN INDEPENDENT ARSON INVESTIGATOR SAID HE FOUND TRANSMISSION FLUID IN THE ENGINE, AND THAT IT HAD PROBABLY BEEN LEAKING SINCE I PURCHASED MY VAN. *LA

NHTSA ODI #10045682

29,000 miles · Oct 31, 2003
Wheels

AFTER A BLOWOUT ON MY LEFT FRONT TIRE ON MY 2002 TOYOTA SIENNA XLE, I DISCOVERED THAT THE LUG NUTS DESIGNED FOR THE ALUMINUM WHEELS DO NOT FIT THE STEEL WHEEL OF THE FULL SIZE SPARE, AND TOYOTA DOES NOT PROVIDE THE "ACORN" TYPE LUG NUTS FOR THE SPARE. THE LUG NUTS FOR THE ALUMINUM WHEELS DO NOT SEAT PROPERLY AGAINST THE STEEL W…

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AFTER A BLOWOUT ON MY LEFT FRONT TIRE ON MY 2002 TOYOTA SIENNA XLE, I DISCOVERED THAT THE LUG NUTS DESIGNED FOR THE ALUMINUM WHEELS DO NOT FIT THE STEEL WHEEL OF THE FULL SIZE SPARE, AND TOYOTA DOES NOT PROVIDE THE "ACORN" TYPE LUG NUTS FOR THE SPARE. THE LUG NUTS FOR THE ALUMINUM WHEELS DO NOT SEAT PROPERLY AGAINST THE STEEL WHEEL SPARE. I BELIEVE THAT NOT PROVIDING THE PROPER LUG NUTS FOR THE SPARE IS A SERIOUS OMISSION ON TOYOTA'S PART AND MAKES DRIVING WITH THE SPARE WITH THE IMPROPER LUG NUTS VERY DANGEROUS. *LA

NHTSA ODI #10045173

20,000 miles · Oct 26, 2003
Service Brakes, Hydraulic

MY 2002 TOYOTA SIENNA BRAKES SQUEAK. THE SERVICE TECHNICIANS HAVE CHECKED THEM SEVERAL TIMES AND CAN'T FIND THE PROBLEM. TOYOTA KNOWS ABOUT THE PROBLEM AND IS SAID TO BE WORKING ON IT (SOMETHING WITH THE REAR BRAKE DRUMS). THEY CLAIM THAT THE BRAKES ARE SAFE AND WORK PROPERLY. HOW CAN THIS BE WITH SUCH A NOISE GOING ON? I D…

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MY 2002 TOYOTA SIENNA BRAKES SQUEAK. THE SERVICE TECHNICIANS HAVE CHECKED THEM SEVERAL TIMES AND CAN'T FIND THE PROBLEM. TOYOTA KNOWS ABOUT THE PROBLEM AND IS SAID TO BE WORKING ON IT (SOMETHING WITH THE REAR BRAKE DRUMS). THEY CLAIM THAT THE BRAKES ARE SAFE AND WORK PROPERLY. HOW CAN THIS BE WITH SUCH A NOISE GOING ON? I DON'T WISH TO FIND OUT THAT THEY WERE INDEED NOT SAFE AFTER THEY FAIL. *LA

NHTSA ODI #10043611

Mileage unknown · Oct 22, 2003
Service Brakes, Air

THE REAR BRAKES HAVE BEEN SQUEAKING WITHIN THE FIRST YEAR WITH LESS THAN 10,000 MILES. THE LOCAL DEALER INSPECTED AND TRIED TO CORRECT THE PROBLEM THREE TIMES WITH NO IMPROVEMENT. ON 03/12/2003, THE DEALER WORKED ON THE SQUEAKING BRAKES THE THIRD TIME AND REPORTED THAT DEALER WILL CALLED TECHNICAL ASSISTANCE LINE AND WILL FOLL…

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THE REAR BRAKES HAVE BEEN SQUEAKING WITHIN THE FIRST YEAR WITH LESS THAN 10,000 MILES. THE LOCAL DEALER INSPECTED AND TRIED TO CORRECT THE PROBLEM THREE TIMES WITH NO IMPROVEMENT. ON 03/12/2003, THE DEALER WORKED ON THE SQUEAKING BRAKES THE THIRD TIME AND REPORTED THAT DEALER WILL CALLED TECHNICAL ASSISTANCE LINE AND WILL FOLLOW UP ON THIS ISSUE, CUSTOMER WILL BE ADVISED. HOWEVER, THE SQUEAKING BRAKES ONLY GET WORSE AND NEVER HEAR FROM NEITHER DEALER NOR TOYOTA. I CALLED TOYOTA DIRECTLY AND THEY TOLD ME IT WAS THE FEDERAL GOVERNMENT CHANGE IN THE WAY MANUFACTURES MAKE BRAKES SHOES. I CAN NOT BELIEVE THAT TOYOTA BLAME THIS CONTINUE EXCESSIVELY SQUEAKING BRAKES PROBLEM TO FEDERAL GOVERNMENT. PLEASE FILE YOUR COMPLAINT IF YOU HAVE THE SAME PROBLEM. *LA

NHTSA ODI #10043347

Mileage unknown · Sep 28, 2003
Equipment

I HAVE A 2002 TOYOTA SIENNA MINI VANAND MOSTLY DURING COLD DRY MONTHS I GET A SHOCK EVERY TIME I GO TO CLOSE THE DOOR TO GET OUT OF THE VAN. I TOOK THE VAN TO THE LOCAL TOYOTA DEALER AND COMPLAINED ABOUT THE PROBLEM. THE DEALER SAID THAT HE RECEIVED OTHER COMPLAINTS FROM OTHER VAN OWNERS ABOUT PEOPLE GETTING SHOCKED AS THEY WERE…

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I HAVE A 2002 TOYOTA SIENNA MINI VANAND MOSTLY DURING COLD DRY MONTHS I GET A SHOCK EVERY TIME I GO TO CLOSE THE DOOR TO GET OUT OF THE VAN. I TOOK THE VAN TO THE LOCAL TOYOTA DEALER AND COMPLAINED ABOUT THE PROBLEM. THE DEALER SAID THAT HE RECEIVED OTHER COMPLAINTS FROM OTHER VAN OWNERS ABOUT PEOPLE GETTING SHOCKED AS THEY WERE GETTING OUT OF THE VAN. HE LOOKED THE VAN OVER AND SAID EVERYTHING WAS OK AND THAT IF I CONTINUED TO GET SHOCKED TO PUT A FABRIC SOFTENER SHEET IN THE VAN TO SEE IF THAT HELPED , WHICH IT DIDN'T. MY CONCERN IS OTHER THAN BEING SHOCKED EVERY TIME I EXIT THE VAN IF THERE IS THAT MUCH STATIC THAT BUILDS UP IN THE VAN WHILE COMMUTING WHAT HAPPENS WHEN I CARRY A GASOLINE CAN IN THE VAN, SHOULD I SUSPECT A FIRE WOULD RESULT? PLEASE HELP ME RESOLVE THIS ISSUE.

NHTSA ODI #10040858

13,000 miles · Sep 27, 2003
Tires

UNEVEN AND PREMATURE TIRE WEAR. ALIGNMENT PROBLEMS

NHTSA ODI #10039629

Mileage unknown · Sep 3, 2003
Service Brakes, Hydraulic

I OWN A 2002 TOYOTA SIENNA AND THERE IS A PROBLEM WITH THE REAR BRAKE ROTOR DRUM AND PAD. FREQUEST SQUEALING AND PREMATURE PAD WEAR IS EVIDENT SINCE 5,000 MILES. THE DEALER TOLD US TOYOTA RECOGNIZES THE PROBLEM AND WILL INVESTIGATE A SOLUTION. THEY ORIGINALLY STATED THEY EXPECTED A REPLY BY TOYOTA BY JULY/AUGUST 2002. WE STIL…

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I OWN A 2002 TOYOTA SIENNA AND THERE IS A PROBLEM WITH THE REAR BRAKE ROTOR DRUM AND PAD. FREQUEST SQUEALING AND PREMATURE PAD WEAR IS EVIDENT SINCE 5,000 MILES. THE DEALER TOLD US TOYOTA RECOGNIZES THE PROBLEM AND WILL INVESTIGATE A SOLUTION. THEY ORIGINALLY STATED THEY EXPECTED A REPLY BY TOYOTA BY JULY/AUGUST 2002. WE STILL DO NOT HAVE ANY INFORMATION THAT LEADS US TO BELIEVE THIS ISSUE WILL BE RESOPLVED ANYTIME SOON. *AK

NHTSA ODI #10037134

20,000 miles · Aug 25, 2003
Service Brakes, Hydraulic

THE REAR BRAKES HAVE BEEN SQUEAKING.I HAVE HAD THEM CHECKED BY THE DEALER 3 TIMES AND EACH TIME I WAS TOLD THEY WERE FINE.NOW THEY HAVE CONTINUED TO SQUEAK AND NOW NEED TO BE REPLACED.I AM CONCERNED ABOUT THE SAFETY OF THE MANUFACURED BRAKE PADS.*AK

NHTSA ODI #10033498

Mileage unknown · Jun 27, 2003
Engine And Engine Cooling

THE OIL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON 5/28/2003 AND IT WAS DETERMINED THAT THERE WAS SLUDGE IN THE ENGINE AND IT HAD TO BE REPLACED. THE VEHICLE WOULD NOT FUNCTION WITH THE CURRENT ENGINE. *NLM

NHTSA ODI #10025127

Official recalls

1

10V160000 · Structure

Apr 20, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

Consequence & remedy

Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE01036 · Engine Compartment Fire

Opened Oct 19, 2001 · Closed Feb 11, 2002

Status: closed (inferred from source dates) · Engine And Engine Cooling

No summary supplied.