NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
42 reportsClear category filter59,000 miles · Dec 6, 2008
Structure
PASSENGER SIDE POWER SLIDING DOOR ON TOYOTA SIENNA LE (2002) IS BAD. WENT TO THE DEALER AND THEY SLAPPED ME WITH A 1400 ESTIMATE. LEFT TO DEAL WITH SAFETY ISSUES FOR MY CHILDREN WITH MECHANICAL MALFUNCTIONS AND IF POWER DOOR BUTTON IS ACCIDENTALLY ENGAGED. I FEEL L AM LEFT WITH NO OPTION. THIS REPAIR IS MUCH TO EXPENSIVE AND DOE…
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PASSENGER SIDE POWER SLIDING DOOR ON TOYOTA SIENNA LE (2002) IS BAD. WENT TO THE DEALER AND THEY SLAPPED ME WITH A 1400 ESTIMATE. LEFT TO DEAL WITH SAFETY ISSUES FOR MY CHILDREN WITH MECHANICAL MALFUNCTIONS AND IF POWER DOOR BUTTON IS ACCIDENTALLY ENGAGED. I FEEL L AM LEFT WITH NO OPTION. THIS REPAIR IS MUCH TO EXPENSIVE AND DOES NOT FALL UNDER ANY WARRANTIES. HOW CAN BUYER BEWARE OF SUCH TRAPS. I AM ONLY MID WAY THROUGH PAYMENTS AND I ALREADY HAVE A MAJOR REPAIR COST THAT HARDLY MAKES THE INITIAL PURCHASE WORTH IT. THE DEALER OFFERED NO ALTERNATIVE THAN TO PUSH THE POWER BUTTON OFF. THIS IS NOT AN ACCEPTABLE OPTION WITH CHILDREN AT RISK! *TR
NHTSA ODI #10250918
82,000 miles · Oct 6, 2008
Latches/locks/linkagesStructure
DRIVERS SIDE SLIDING DOOR (POWER) WILL NO LONGER WORK EXCEPT MANUALLY. AN ANNUNCIATOR ON THE DASH INDICATE "PWR DOOR" IN RED. *TR
NHTSA ODI #10244462
Mileage unknown · Sep 3, 2008
Structure
I HAD A TOYOTA SIENNA LE 2002. I WENT TO THE DEALERS 3 YEARS AGO TO REPLACE THE SLIDING DOOR, DURING THAT TIME IT WAS STILL UNDER WARRANTY. SOMEHOW THE PROBLEMS APPEAR AGAIN, MY SLIDING WON'T OPEN IS LIKE IT STICK WITH GLUE. IT'S TOTALLY STUCK NO MATTER WHAT I DO IT WON'T OPENED. I NEED TO KNOW DOES TOYOTA STILL HELPED ME FIXED …
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I HAD A TOYOTA SIENNA LE 2002. I WENT TO THE DEALERS 3 YEARS AGO TO REPLACE THE SLIDING DOOR, DURING THAT TIME IT WAS STILL UNDER WARRANTY. SOMEHOW THE PROBLEMS APPEAR AGAIN, MY SLIDING WON'T OPEN IS LIKE IT STICK WITH GLUE. IT'S TOTALLY STUCK NO MATTER WHAT I DO IT WON'T OPENED. I NEED TO KNOW DOES TOYOTA STILL HELPED ME FIXED THIS PROBLEM OR I HAD TO USED MY OWN PROBLEM TO FIXED IT. FIRST OF ALL THERE IS NOTHING WRONG WITH THE CAR, THE ONLY PROBLEM IS THE SLIDING DOOR, I AM AFRAID IT WILL HAPPENED TO OTHER DOORS SOON. CAN SOMEBODY HELP ME OUT WITH THIS PROBLEM. THANKS ALOT. *TR
NHTSA ODI #10240727
Mileage unknown · Mar 10, 2008
Latches/locks/linkagesStructure
BOTH SLIDING PASSENGER DOORS AND REAR HATCH DOOR WILL BREAK AND NOT OPEN. WE HAVE HAD AT LEAST 8 INCIDENTS OF DOORS NOT OPENING, AND LATCHES BREAKING NOT ALLOWING ACCESS TO VEHICLE. ON ONE OCCASION, DOOR WAS JAMMED IN THE OPEN POSITION AND NOT ABLE TO CLOSE COMPLETELY. TOYOTA ADVISED DOOR CABLE IN DOOR WAS TOO LONG AND DEALER…
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BOTH SLIDING PASSENGER DOORS AND REAR HATCH DOOR WILL BREAK AND NOT OPEN. WE HAVE HAD AT LEAST 8 INCIDENTS OF DOORS NOT OPENING, AND LATCHES BREAKING NOT ALLOWING ACCESS TO VEHICLE. ON ONE OCCASION, DOOR WAS JAMMED IN THE OPEN POSITION AND NOT ABLE TO CLOSE COMPLETELY. TOYOTA ADVISED DOOR CABLE IN DOOR WAS TOO LONG AND DEALER TOOK CARE OF IT AND THERE SHOULD BE NO MORE PROBLEMS. PROBLEM RECURRED ON 3/6/08. *TR
NHTSA ODI #10220732
34,006 miles · Oct 23, 2007
Exterior LightingService Brakes, HydraulicStructure
TL*THE CONTACT OWNS A 2002 TOYOTA SIENNA. AT 34,006 MILES, THE BRAKES BEGAN TO MAKE SQUEAKING NOISES AND THE BRAKE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED WHILE DRIVING 45 MPH. AT 36,000, 46,000, AND 49,000 MILES, THE DEALER REPLACED THE FRONT AND REAR BRAKES, THE REAR AND FRONT ROTORS, AND ALSO RESURFACED THE FRONT A…
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TL*THE CONTACT OWNS A 2002 TOYOTA SIENNA. AT 34,006 MILES, THE BRAKES BEGAN TO MAKE SQUEAKING NOISES AND THE BRAKE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED WHILE DRIVING 45 MPH. AT 36,000, 46,000, AND 49,000 MILES, THE DEALER REPLACED THE FRONT AND REAR BRAKES, THE REAR AND FRONT ROTORS, AND ALSO RESURFACED THE FRONT AND REAR DRUMS. THE REPAIRS WERE PERFORMED UNDER WARRANTY. NEVERTHELESS, THE BRAKES CONTINUED TO SQUEAK AND THE BRAKE PEDAL MUST BE DEPRESSED VERY HARD IN ORDER FOR THE VEHICLE TO STOP. THE DEALER STATED THAT THE NOISE WAS DUE TO THE BRAKE BUSTER AND IT NEEDED TO BE REPLACED AT THE COST OF $1,000 SINCE THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER STATED THAT THEY COULD NOT BE OF ASSISTANCE SINCE THE WARRANTY EXPIRED. THEY PROVIDED THE CONTACT WITH REFERENCE NUMBER 2007-0220392. THE CURRENT MILEAGE WAS 78,000 AND FAILURE MILEAGE WAS 34,006. THE DEALER STATED ARM RESTS, REPLACED BRAKE LIGHT BULB, SQUEAK IN THE INSIDE CABIN. UPDATED 11/26/07 *TR
NHTSA ODI #10206650
30,000 miles · Mar 12, 2007
Structure
TL*- THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE PASSENGER VEHICLE SIDE SLIDING DOOR STUCK AND IT COULD NOT BE OPENED FROM THE INSIDE. ALTHOUGH, IT COULD BE OPENED FROM THE OUTSIDE. THE FAILURE HAD OCCURRED 30 TIMES. THE VEHICLE WAS REPAIRED IN 2004, AND WILL NEED TO BE REPAIRED AGAIN. THE CURRENT MILEAGE WAS 80,000 AND T…
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TL*- THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE PASSENGER VEHICLE SIDE SLIDING DOOR STUCK AND IT COULD NOT BE OPENED FROM THE INSIDE. ALTHOUGH, IT COULD BE OPENED FROM THE OUTSIDE. THE FAILURE HAD OCCURRED 30 TIMES. THE VEHICLE WAS REPAIRED IN 2004, AND WILL NEED TO BE REPAIRED AGAIN. THE CURRENT MILEAGE WAS 80,000 AND THE FAILURE MILEAGE WAS 30,000, *AK
NHTSA ODI #10184877
Mileage unknown · Jun 26, 2006
StructureVisibility
I HAVE A 2002 TOYOTA SIENNA VAN. LAST YEAR THE DRIVER'S SIDE RUBBER HOLDING AND SEALING THE WINDSHIELD CAME OUT. ALLOWING WATER INTO THE CAR UNDER AND AROUND THE STEERING COLUMN. TOYOTA CHARGED ME FOR THE REPAIR AND SAID IT WAS A FLUKE. YESTERDAY, THE PASSENGER SIDE FAILED AGAIN ALLOWING WIND AND WATER INTO THE CAR. I HAVE SINCE…
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I HAVE A 2002 TOYOTA SIENNA VAN. LAST YEAR THE DRIVER'S SIDE RUBBER HOLDING AND SEALING THE WINDSHIELD CAME OUT. ALLOWING WATER INTO THE CAR UNDER AND AROUND THE STEERING COLUMN. TOYOTA CHARGED ME FOR THE REPAIR AND SAID IT WAS A FLUKE. YESTERDAY, THE PASSENGER SIDE FAILED AGAIN ALLOWING WIND AND WATER INTO THE CAR. I HAVE SINCE LEARNED OF ANOTHER SIENNA OWNER THAT HAD THE SAME PROBLEM. *JB
NHTSA ODI #10160727
Mileage unknown · Jan 22, 2004
Electrical SystemStructureSuspension
A RATTLING NOISE WAS HEARD IN THE SLIDING DOOR. THE CAR VIBRATED WHEN DRIVEN AT ANY SPEED AND THE IGNITION SWITCH WAS DEFECTIVE. THE OWNER WAS FRUSTRATED WITH ALL THAT WAS HAPPENING WITH LITTLE OR NO RESULTS. *AK THE CHECK ENGINE LIGHT HAD COME ON AND WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME PROBLEM. THE …
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A RATTLING NOISE WAS HEARD IN THE SLIDING DOOR. THE CAR VIBRATED WHEN DRIVEN AT ANY SPEED AND THE IGNITION SWITCH WAS DEFECTIVE. THE OWNER WAS FRUSTRATED WITH ALL THAT WAS HAPPENING WITH LITTLE OR NO RESULTS. *AK THE CHECK ENGINE LIGHT HAD COME ON AND WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME PROBLEM. THE FRONT END WAS UNSTABLE. *SC *JB
NHTSA ODI #10044339
Mileage unknown · Mar 1, 2003
Structure
AUTOMATIC DOOR OPENS, BUT WILL NOT CLOSE. OWNERS MANUAL RESCUE INFORMATION DOES NOT WORK. THREE MAJOR AND SEVERAL MINOR FAILURES. DOOR OPENED WHILE ON VACATION AND WAS NOT CLOSED UNTIL WE COULD GET AWAY FROM THE BEACH. TODAY OPENED DOOR IN RAIN STORM AND IT WOULD NOT CLOSE. HAVE TAKEN IT IN UNDER WARRANTY REPAIR WAS LUBRICANT. T…
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AUTOMATIC DOOR OPENS, BUT WILL NOT CLOSE. OWNERS MANUAL RESCUE INFORMATION DOES NOT WORK. THREE MAJOR AND SEVERAL MINOR FAILURES. DOOR OPENED WHILE ON VACATION AND WAS NOT CLOSED UNTIL WE COULD GET AWAY FROM THE BEACH. TODAY OPENED DOOR IN RAIN STORM AND IT WOULD NOT CLOSE. HAVE TAKEN IT IN UNDER WARRANTY REPAIR WAS LUBRICANT. TODAY TOOK IT IN AND THEY WANT 70.00 DOLLARS TO DIAGNOSE THE PROBLEM PLUS REPAIR. THEY CLOSED IT AGAIN WITH MASSIVE LUBRICATION. *JB
NHTSA ODI #10008298
Mileage unknown · Sep 18, 2002
Structure
WHILE DRIVING 45MPH SUNVISOR MOVED TO SIDE WINDOW, SUNVISOR DANGLES OVER CONSUMER'S HEAD. *AK
NHTSA ODI #8018984
Official recalls
1Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗