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2002 Toyota Sienna

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Toyota Sienna do not stand out strongly from the model-year median of 183.

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When problems were reported

Mileage at the reported incident

120 reports with mileage · 61 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Latches/locks/linkages. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports4 fire reports9 injury reports

Latches/locks/linkages complaints

27 reports
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Mileage unknown · Mar 10, 2008
Latches/locks/linkagesStructure

BOTH SLIDING PASSENGER DOORS AND REAR HATCH DOOR WILL BREAK AND NOT OPEN. WE HAVE HAD AT LEAST 8 INCIDENTS OF DOORS NOT OPENING, AND LATCHES BREAKING NOT ALLOWING ACCESS TO VEHICLE. ON ONE OCCASION, DOOR WAS JAMMED IN THE OPEN POSITION AND NOT ABLE TO CLOSE COMPLETELY. TOYOTA ADVISED DOOR CABLE IN DOOR WAS TOO LONG AND DEALER…

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BOTH SLIDING PASSENGER DOORS AND REAR HATCH DOOR WILL BREAK AND NOT OPEN. WE HAVE HAD AT LEAST 8 INCIDENTS OF DOORS NOT OPENING, AND LATCHES BREAKING NOT ALLOWING ACCESS TO VEHICLE. ON ONE OCCASION, DOOR WAS JAMMED IN THE OPEN POSITION AND NOT ABLE TO CLOSE COMPLETELY. TOYOTA ADVISED DOOR CABLE IN DOOR WAS TOO LONG AND DEALER TOOK CARE OF IT AND THERE SHOULD BE NO MORE PROBLEMS. PROBLEM RECURRED ON 3/6/08. *TR

NHTSA ODI #10220732

30,500 miles · Nov 30, 2007
Latches/locks/linkages

THE LEFT SLIDING DOOR STOPPED HALFWAY WHEN CLOSING AND MOVED BACK TO FULLY OPEN POSITION. REPEATED TRIES DID NOT WORK AND SO HAD TO MANUALLY CLOSE THE DOOR. AFTER THAT THE PWR DOOR ICON ON THE DISPLAY LIT UP SHOWING A PROBLEM WITH THE POWER DOOR. TAKING TO THE MECHANIC REVEALED THAT THE MOTOR IS DEFECTIVE. THE VEHICLE HAS ONLY 3…

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THE LEFT SLIDING DOOR STOPPED HALFWAY WHEN CLOSING AND MOVED BACK TO FULLY OPEN POSITION. REPEATED TRIES DID NOT WORK AND SO HAD TO MANUALLY CLOSE THE DOOR. AFTER THAT THE PWR DOOR ICON ON THE DISPLAY LIT UP SHOWING A PROBLEM WITH THE POWER DOOR. TAKING TO THE MECHANIC REVEALED THAT THE MOTOR IS DEFECTIVE. THE VEHICLE HAS ONLY 31,500 MILES. *TR

NHTSA ODI #10210433

Mileage unknown · Sep 16, 2006
Latches/locks/linkages

THE POWER SLIDING DOOR INTERMITTENTLY DOES NOT OPEN PROPERLY USING THE POWER SWITCH OR REMOTE CONTROL WHEN I TRY TO OPEN IT MANUALLY, THE DOOR RETURNS TO THE CLOSED POSITION WHILE BEING OPENED AND MY ARM IS IN DANGER OF BEING CRUSHED. *NM

NHTSA ODI #10168427

22,000 miles · Jan 5, 2005
Latches/locks/linkages

REAR SLIDING DOOR LATCHES FAILED INTERMITTENTLY. AS A RESULT, OCCUPANTS WERE UNABLE TO EXIT THE VEHICLE. DEALER STATED THERE WAS A DESIGN FLAW, AND THE MANUFACTURER HAS REPAIRED THE PROBLEM IN THE NEWER MODEL VEHICLES. *AK *TC

NHTSA ODI #10101863

18,233 miles · Jul 20, 2004
Latches/locks/linkages

THE BUTTON ON THE SLIDING DOORS STICKS WHEN I TRY TO OPEN IT FROM THE INSIDE, AND IT CAUSES THE DOOR TO BE EITHER UNOPENABLE OR UNCLOSEABLE, DEPENDING ON WHAT POSITION IT WAS IN WHEN THE BUTTON GOT STUCK. I HAD IT REPAIRED ONCE , BUT IT STUCK AGAIN. THE DEALER IS CLAIMING THEY CAN'T FIX IT BECAUSE IT DID NOT HAPPEN WHEN THEY H…

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THE BUTTON ON THE SLIDING DOORS STICKS WHEN I TRY TO OPEN IT FROM THE INSIDE, AND IT CAUSES THE DOOR TO BE EITHER UNOPENABLE OR UNCLOSEABLE, DEPENDING ON WHAT POSITION IT WAS IN WHEN THE BUTTON GOT STUCK. I HAD IT REPAIRED ONCE , BUT IT STUCK AGAIN. THE DEALER IS CLAIMING THEY CAN'T FIX IT BECAUSE IT DID NOT HAPPEN WHEN THEY HAD THE CAR THERE AT THE DEALERSHIP. THIS IS A VERY SERIOUS SAFETY CONCERN - WE HAD TO CRAWL OUT THE BACK BECAUSE WE COULD NOT OPEN THE DOOR! IT TOOK A LONG TIME TO TRY TO GET THE BUTTON OUT BY GIGGLING THE DOOR AND PRYING THE BUTTON BACK OUT. THIS HAS HAPPENED NUMEROUS TIMES. I HATE TO THINK WHAT WOULD HAPPEN IF THERE WAS A FIRE OR OTHER EMERGENCY! I ALSO HAVE A PROBLEM WITH THE DRIVER SIDE FRONT DOOR LOCK MECHANISM. IT WILL NOT ALWAYS UNLOCK THE OTHER DOORS, AS IT IS SUPPOSED TO. I ALSO HAVE A PROBLEM WITH THE DOORS LOCKING THEMSELVES - IT HAS HAPPENED AT LEAST 4 TIMES THAT THE DOORS AUTOMATICALLY LOCK, BY THEMSELVES, WITH NO ONE TOUCHING THE LOCKS OR KEYLESS ENTRY SYSTEM. I AM VERY CONCERNED MY BABIES WILL BE LOCKED IN AND I WON'T BE ABLE TO OPEN THE DOORS (ESPECIALLY IF THE KEYS HAPPEN TO BE IN THE CAR WHEN IT AUTOMATICALLY LOCKS BY ITSELF). THE DEALER WILL NOT FIX IT BECAUSE THEY CLAIM IT IS NOT HAPPENING TO THEM OR IT IS SUPPOSED TO DO THAT - IT IS NOT. *LA

NHTSA ODI #10082306

22,950 miles · Jul 13, 2004
Latches/locks/linkages

RIGHT SIDE SLIDING DOOR LOCKED AND COULD NOT BE OPENED FROM INSIDE OR OUTSIDE. APPROXIMATELY. 4 WEEKS LATER DRIVER SIDE SLIDING ALSO LOCKED WITH ADULT PASSENGER IN 2ND SEAT AND VEHICLE HAD TO BE DRIVEN TO TOYOTA DEALERSHIP WHERE MECHANIC TOOK APPROXIMATELY. 6 MINUTES TO GET DOOR OPEN.OWNER WAS ADVISED THAT BOTH DOOR LOCKS WILL H…

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RIGHT SIDE SLIDING DOOR LOCKED AND COULD NOT BE OPENED FROM INSIDE OR OUTSIDE. APPROXIMATELY. 4 WEEKS LATER DRIVER SIDE SLIDING ALSO LOCKED WITH ADULT PASSENGER IN 2ND SEAT AND VEHICLE HAD TO BE DRIVEN TO TOYOTA DEALERSHIP WHERE MECHANIC TOOK APPROXIMATELY. 6 MINUTES TO GET DOOR OPEN.OWNER WAS ADVISED THAT BOTH DOOR LOCKS WILL HAVE TO BE REPLACED UNDER WARRANTY AND THEY SCHEDULED AN APPOINTMENT TO REPLACE THEM. WHEN FIRST DOOR LOCKED DEALERSHIP TOLD OWNER TO MAKE AN APPOINTMENT AND WOULD NOT INSPECT VEHICLE. *LA

NHTSA ODI #10080914

31 miles · Apr 29, 2004
Latches/locks/linkages

1) HOT SUMMER TEMPERATURES SEEMED TO BE CONNECTED WITH THE FAILURE OF THE LOCKING MECHANISM ON THE PASSENGER SIDE SLIDING DOOR OF THE TOYOTA 2002 SIENNA MINIVAN. 2)WHEN THE LOCKING MECHANISM GETS STUCK, THE INSIDE BUTTON ALSO IS STUCK INWARDS, THE DOOR IS NOT ABLE TO BE CLOSED AS A RESULT. THE LATCHING MECHANISM WILL NOT ENGAG…

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1) HOT SUMMER TEMPERATURES SEEMED TO BE CONNECTED WITH THE FAILURE OF THE LOCKING MECHANISM ON THE PASSENGER SIDE SLIDING DOOR OF THE TOYOTA 2002 SIENNA MINIVAN. 2)WHEN THE LOCKING MECHANISM GETS STUCK, THE INSIDE BUTTON ALSO IS STUCK INWARDS, THE DOOR IS NOT ABLE TO BE CLOSED AS A RESULT. THE LATCHING MECHANISM WILL NOT ENGAGE WITH THE STRIKE BAR. 3)TO CORRECT THE PROBLEM WE HAD TO WIGGLE AND TOGGLE AROUND WITH THE COMBINATION OF OUTSIDE DOOR HANDLE, INSIDE BUTTON, AND CHILDLOCK LOCATED IN THE DOOR JAM UNTIL BY LUCK, IT RELEASED. IT TOOK AN HOUR. TO DATE, AN "INSPECTION" BY THE DEALER IS SCHEDULED.

NHTSA ODI #10068029

Official recalls

1

10V160000 · Structure

Apr 20, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

Consequence & remedy

Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE01036 · Engine Compartment Fire

Opened Oct 19, 2001 · Closed Feb 11, 2002

Status: closed (inferred from source dates) · Engine And Engine Cooling

No summary supplied.