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2025 Toyota Sienna Hybrid

Owner reports · Recalls · Investigations

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 11 of 266 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Seats. Review the 212 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports2 injury reports

What owners actually said

266 reports
Mileage unknown · Oct 14, 2025
Visibility/wiper

After very minor rainfall, my rear backup camera was not usable as water was dripping off of the edge of the door handle trim and it was getting on the lens. This is a complete design problem as there should be a drip edge. You made it very difficult to properly pull up at a gas station pump and I was unable to get close to th…

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After very minor rainfall, my rear backup camera was not usable as water was dripping off of the edge of the door handle trim and it was getting on the lens. This is a complete design problem as there should be a drip edge. You made it very difficult to properly pull up at a gas station pump and I was unable to get close to the pump because of how the lens was obscured by the water drops.

NHTSA ODI #11693424

Mileage unknown · Oct 11, 2025
Visibility/wiper

Outer rear-view mirror on the driver side exhibits a vibration/shaking of the image. It is obvious and continuous vibration is observed typically on highway speeds of approximately 60mph or higher and lower speeds it is evident driving over slight bumps, concrete/asphalt road surfaces or bridges. Looking at the shaking image cau…

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Outer rear-view mirror on the driver side exhibits a vibration/shaking of the image. It is obvious and continuous vibration is observed typically on highway speeds of approximately 60mph or higher and lower speeds it is evident driving over slight bumps, concrete/asphalt road surfaces or bridges. Looking at the shaking image cause dizziness and it is even worse in night time with headlights from vehicles coming behind. It is annoyance to the point that makes you feel not to use the rear-view which can potentially put the vehicle and others in danger. Passenger side doesn't vibrate and makes it easy to notice the issue. Dealer inspected the mirror and said manufacturing issue and replaced it under warranty with no success is fixing underlying vibration issue. On the second visit, dealer denies the problem and says the mirror is replaced and operates according to toyota specification (it feels to us they do not care about the functionality). According to dealer they will do anything further only if Toyota release a TSB on this particular issue.

NHTSA ODI #11692834

Mileage unknown · Oct 9, 2025
Visibility/wiper

The drivers side exterior mirror shakes. This occurs during all driving, most notably over bumpy roads and at highway speeds. The passenger side mirror does not have this problem. Because of the shaking, it is distracting when driving as it appears there is movement in the mirror. Additionally, it causes a distortion from the c…

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The drivers side exterior mirror shakes. This occurs during all driving, most notably over bumpy roads and at highway speeds. The passenger side mirror does not have this problem. Because of the shaking, it is distracting when driving as it appears there is movement in the mirror. Additionally, it causes a distortion from the constant movement. The vehicle was purchased in June 2025 and has occurred since day 1. The vehicle was in the dealer on 9/30/25 and noted the issue, stating there is nothing physically wrong with the mirror but did agree with the assessment. They said this is common on vehicles (they see the complaint a lot) but Toyota has not acknowledged it so there is no fix and appears to be a manufacturing defect.

NHTSA ODI #11692369

275 miles · Oct 9, 2025
Visibility

The contact owns a 2025 Toyota Sienna. The contact stated while driving 65 MPH, the sunroof glass shattered. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was not notified of …

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The contact owns a 2025 Toyota Sienna. The contact stated while driving 65 MPH, the sunroof glass shattered. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The approximate failure mileage was 275.

NHTSA ODI #11692356

Mileage unknown · Oct 7, 2025
Service Brakes

When i am driving from high speed and trying to use my brakes, the whole rear car will start shaking around 48/45 miles per hour , I can hear our car seat from our baby how it makes vibrating noises and i can see my both door mirrors they're shaking too, and when it drops to 40mil per hour the shaking goes away. Went to the loca…

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When i am driving from high speed and trying to use my brakes, the whole rear car will start shaking around 48/45 miles per hour , I can hear our car seat from our baby how it makes vibrating noises and i can see my both door mirrors they're shaking too, and when it drops to 40mil per hour the shaking goes away. Went to the local Toyota dealer 3 times and they're saying that's normal. Very disappointed with a brand new car. We have another new car and doesn't do that for sure... Called Toyota national, open a case and they're saying, mechanic can't find anything wrong. They should drive this car for a longer distance and they will know for sure what I am talking about.

NHTSA ODI #11691761

10,000 miles · Sep 23, 2025
Structure

The contact owns a 2025 Toyota Sienna Hybrid. The contact stated that the rear liftgate appeared to show a design flaw, and the left and right sides of the liftgate appeared to be misaligned. The contact stated that the liftgate door was difficult to open manually or electronically. Several dealers were made aware of the failure…

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The contact owns a 2025 Toyota Sienna Hybrid. The contact stated that the rear liftgate appeared to show a design flaw, and the left and right sides of the liftgate appeared to be misaligned. The contact stated that the liftgate door was difficult to open manually or electronically. Several dealers were made aware of the failure on several occasions, but were not offered any assistance. The vehicle was taken to an independent mechanic who acknowledged the failure. The independent mechanic stated that the entire back panel was warped and that the door hinges were misaligned. The manufacturer was notified of the failure on three separate occasions but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 10,000. The VIN was not available.

NHTSA ODI #11689178

Mileage unknown · Sep 18, 2025
Seat BeltsSeats

Driver side passenger 2 nd row seat belt stopped working. Won't clip as needed leaving us unable to use seat. This is a safety issue as we are not able to use the seat as needed as one is not able to strap in. This triggers the sensor and this a driving violation. Problem has been reported. Vehicle has been reported and still p…

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Driver side passenger 2 nd row seat belt stopped working. Won't clip as needed leaving us unable to use seat. This is a safety issue as we are not able to use the seat as needed as one is not able to strap in. This triggers the sensor and this a driving violation. Problem has been reported. Vehicle has been reported and still pending to be replaced. Unkown when issue can be resolved. Passenger seat on the second row was stuck upon purchase. Dealer made aware. they claimed a sock was stuck on railing which was not possible as issue was reported before they could schedule for vehicle to be inspected. Such sock did not exist when incident was reported. Sock was not purchased until day before taking vehicle to schedule appointment. Tension is still there but agency said it is working properly.

NHTSA ODI #11688111

Mileage unknown · Sep 6, 2025
Visibility/wiper

The driver side mirror vibrates at highway speed enough as to make it useless to observe cars behind you. Moving the mirror around does not help.

NHTSA ODI #11685450

Mileage unknown · Aug 26, 2025
Visibility

Wobbling vibration on exterior mirror, driver side. It looks like incoming vehicles shake sideways. This happens on any bumpy road and it is easier to observe at highway speeds. Also, every time I close the door, mirror shakes as it its loosely attached. Driverside mirror has too much play and shakes. There is no issue with pl…

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Wobbling vibration on exterior mirror, driver side. It looks like incoming vehicles shake sideways. This happens on any bumpy road and it is easier to observe at highway speeds. Also, every time I close the door, mirror shakes as it its loosely attached. Driverside mirror has too much play and shakes. There is no issue with play and shakes with passenger side mirror. Purchased on [XXX] Vehicle is available for inspection. The distorted image resulting from mirror wobbling affects driver's awareness of surroundings, visibility gets worse at nights/rain due to blurred lights. This can lead to an accident. My intuition when I first noticed was going to be a cold break, but I realized that it was the mirror wobbling causing it. The car coming behind was far enough and I was able to react. Summary of actions and requests to Toyota: I went to my dealership Crestmont Toyota, Pompton Plains, NJ and they have confirmed the play and wobble issue, however, they said it's the same thing with other 3 Sienna's they had on LOT. Dealership informed that this is how its manufactured and they can't do anything until TOYOTA issues a recall for this problem. First occurrence: Day one, driving back from the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11683212

Mileage unknown · Aug 12, 2025
Unknown Or Other

Trunk hatch knocked out of alignment. The dealership said it is because the door was closed when something was in the way. If there was really something in the way it should've been picked up by the sensors.

NHTSA ODI #11680131

Official recalls

5

25V876000 · Equipment Adaptive/mobility:wheelchair Restraints/securement:latch/anchor:

Dec 17, 2025

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence & remedy

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

25V877000 · Equipment Adaptive/mobility:wheelchair Restraints/securement:latch/anchor:

Dec 17, 2025

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence & remedy

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

25V744000 · Back Over Prevention:display Function

Oct 30, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

25V668000 · Seats:mid/rear Assembly

Oct 7, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Sienna Hybrid vehicles. The second-row seat rails may be welded improperly.

Consequence & remedy

Consequence: Improperly welded seat rails can prevent the seat from adequately restraining an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will replace the second-row seat rails, free of charge. Owner letters were mailed May 15, 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB12 and 25TA12.

25V086000 · Seats:critical Fasteners; Seats:mid/rear Assembly:recliner

Feb 13, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

Consequence & remedy

Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Additional source detail variants (2)

Seats:mid/rear Assembly:recliner

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Seats:critical Fasteners

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.