2025 Toyota Sienna Hybrid

My 2025 Toyota Sienna (VIN: [XXX] ) is subject to Safety Recall 25TA12 involving defective welds and second-row seat anchor systems. This defect directly affects child restraint anchoring and crash safety. I have four children and require three car seats. Due to this unresolved defect, my children cannot safely ride in this vehicle. Toyota has had approximately five months and still has no available repair remedy. The vehicle has been sitting unused in my yard while I continue making payments. Toyota provided a rental, confirming the severity of the safety concern, but no permanent repair exists. This prolonged delay in correcting a child safety defect places my family at unreasonable risk and raises serious safety and compliance concerns. I request regulatory review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6/2025. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA."

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats): however, the part for the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Hi, we purchased the Toyota Sienna in February 2025 for our family of 7. We received the notification in the app in October 2025 that there was a recall on the 2nd row seat welding. We freaked out since our kids use that row just about everyday. When we contacted Toyota, they hadn't even heard of the recall and we were the first to notify them. They said they would follow up but they didn't. We have asked them every time we brought the van in for service since the hatch was also faulty which they had to fix, we were at the dealership often. They said they would reach out when a remedy was determined. It is now February 2026, a year after our purchase date and we are very hesitant and weary of what to do. We again called and spoke to a Toyota rep and they told us to put the kids in the 3rd row. I am not sure how we can fit 5 bodies in the 3rd row when there are only 3 seats with seatbelts. Again, we told them we have 5 kids. We purchased this car for the family to take trips and to be together. We have two big trips coming up this spring and summer where the 2nd row will be utilized. We are unsure of how to proceed since the van was not cheap but it was a necessary purchase for our family of 7. We really don't want to learn this the hard way and do not want to put our children at risk but what other choice do we have when this is the only way we can all travel together. Toyota should have a remedy by now. Are they waiting for a death to occur? How many children will need to be injured for this recall to be taken seriously? Please advise. I love my children and their safety is our upmost concern. We keep the car use to local driving and avoid highway use. Again, this is not what we purchased this vehicle for.

We were notified by Toyota that it was unsafe to transport our children in the second row seats in October 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.

vehicle has had an active recall since october of 2025. I was told by the dealership the recall made it unsafe to have people occupy the passenger seat as was confirmed by Toyota. I then asked to get a loaner car until the recall was remedied. That was denied. I am now asking for the lease to be terminated early due to me making payments on a vehicle that doesnt allow my children to be safe.