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2024 Toyota Sienna Hybrid

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 9 of 68 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports5 injury reports

What owners actually said

68 reports
Mileage unknown · May 1, 2025
Unknown Or Other

The interior dash lights, when turned up to max brightness, take several seconds to read when making adjustments to the climate controls. These dim controls pause a hazard as it takes your attention away from driving. The dealer told me that they could not make them brighter. The issue is at night and day times.

NHTSA ODI #11658179

Mileage unknown · Apr 25, 2025
Service Brakes

When I am rolling to a stop, or lightly pressing in the brakes, the car will occasionally jolt forward and I have to slam on the brakes. It is not every time but has happened many times since buying the car new. I brought it into the dealership and they could not replicate it, but it makes me so scared to drive. This could resul…

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When I am rolling to a stop, or lightly pressing in the brakes, the car will occasionally jolt forward and I have to slam on the brakes. It is not every time but has happened many times since buying the car new. I brought it into the dealership and they could not replicate it, but it makes me so scared to drive. This could result in an accident or the hitting of a pedestrian. No warning lights.

NHTSA ODI #11656862

14,185 miles · Apr 24, 2025
Latches/locks/linkages

The contact owns a 2024 Toyota Sienna Hybrid. The contact stated that while the vehicle was parked, the trunk became inoperable. The contact stated that the trunk latch failed to function properly and failed to open as needed. The vehicle was taken to the dealer, where it was diagnosed that the trunk hinges had failed and needed…

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The contact owns a 2024 Toyota Sienna Hybrid. The contact stated that while the vehicle was parked, the trunk became inoperable. The contact stated that the trunk latch failed to function properly and failed to open as needed. The vehicle was taken to the dealer, where it was diagnosed that the trunk hinges had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,185.

NHTSA ODI #11656609

Mileage unknown · Apr 19, 2025
Unknown Or Other

Drove the car in rain and undercover guard broken down, Toyota is using a flimsy material to cover the undercover and not reliable, long run can cause engine damage and other broken components

NHTSA ODI #11655577

20,000 miles · Apr 7, 2025
Latches/locks/linkages

The contact owns a 2024 Toyota Sienna Hybrid. The contact stated while driving 40 MPH, there was a loud sound of air coming from the passenger's side door. There were no warning lights illuminated. The contact stated that the sound had intensified over time. The vehicle was not taken to an independent mechanic or the dealer to b…

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The contact owns a 2024 Toyota Sienna Hybrid. The contact stated while driving 40 MPH, there was a loud sound of air coming from the passenger's side door. There were no warning lights illuminated. The contact stated that the sound had intensified over time. The vehicle was not taken to an independent mechanic or the dealer to be diagnosed. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

NHTSA ODI #11653309

Mileage unknown · Apr 4, 2025
Seats

The third-row seat does not lock in the stowed position. As one goes over speed bumps etc. it bounces up and down. The is no positive lock to ensure the third-row seat is secured in the stowed position. In the event of a head on collision the seat may fly out and forward either killing or injuring the passengers.

NHTSA ODI #11652705

Mileage unknown · Mar 19, 2025
Service Brakes

Unexpected sudden acceleration when braking

NHTSA ODI #11649171

Mileage unknown · Mar 18, 2025
Fuel/propulsion System

Persistent smell of gas in cabin, took into Toyota dealership to assess issue. Service department could not resolve/locate the issue.

NHTSA ODI #11648909

3,000 miles · Mar 14, 2025
Service BrakesCrashInjury

The contact owned a 2024 Toyota Sienna Hybrid. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact stated the vehicle was unstoppable. The contact stated the option was to crash into the three…

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The contact owned a 2024 Toyota Sienna Hybrid. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact stated the vehicle was unstoppable. The contact stated the option was to crash into the three vehicles which were coming from the opposite direction or to crash into the pole to bring the vehicle to a stop and avoid injuring pedestrians. The paramedics and the Police department arrived at the scene of the crash. The contact's wife, who was the occupant of the front passenger's seat, was transported to the local hospital. The contact sustained bruises and an open wound which was continuing to heal. The contact's wife sustained bruises and bumps. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. A police report was filed. The manufacturer was made aware of the failure. The manufacturer ordered an investigation of the black box. The investigation was completed, and the contact was provided a copy. The failure mileage was approximately 3,000.

NHTSA ODI #11648352

Mileage unknown · Feb 17, 2025
Electrical SystemPower TrainVehicle Speed Control

Van purchased new October 2024. On two separate occasions, one in late 2024 and next today, [XXX], when pulling into street from a stop, there is no throttle response. You push the accelerator at varying pressure and no response for 2-3 seconds. This is a severe safety issue as it could cause an accident with oncoming traffic. N…

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Van purchased new October 2024. On two separate occasions, one in late 2024 and next today, [XXX], when pulling into street from a stop, there is no throttle response. You push the accelerator at varying pressure and no response for 2-3 seconds. This is a severe safety issue as it could cause an accident with oncoming traffic. No error lights illuminated on dash. Have seen other complaints on NHTSA website and social media as well. Will take to dealer but reporting a major safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11643123

Official recalls

3

25V876000 · Equipment Adaptive/mobility:wheelchair Restraints/securement:latch/anchor:

Dec 17, 2025

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence & remedy

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

25V877000 · Equipment Adaptive/mobility:wheelchair Restraints/securement:latch/anchor:

Dec 17, 2025

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence & remedy

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

25V086000 · Seats:critical Fasteners; Seats:mid/rear Assembly:recliner

Feb 13, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

Consequence & remedy

Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Additional source detail variants (2)

Seats:mid/rear Assembly:recliner

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Seats:critical Fasteners

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.