while braking and coming to a stop the van surges forward (while brakes are being applied). This has nearly caused accidents on 2 occasions, and has happened 2 other times in the past few months
2023 Toyota Sienna Hybrid
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2023 Toyota Sienna Hybrid do not stand out strongly from the model-year median of 55.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sienna Hybrid years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 6 of 68 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
4 reportsThe contact owns a 2023 Toyota Sienna Hybrid. The contact stated while driving and depressing the brake pedal to come to a stop, the vehicle jolted. The vehicle was taken to the dealer, where the contact was informed that the vehicle was operating as designed. Additionally, the contact stated that upon starting the vehicle, the …
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The contact owns a 2023 Toyota Sienna Hybrid. The contact stated while driving and depressing the brake pedal to come to a stop, the vehicle jolted. The vehicle was taken to the dealer, where the contact was informed that the vehicle was operating as designed. Additionally, the contact stated that upon starting the vehicle, the messages "Parking Brake Malfunction", "Parking Brake Unavailable" and "Door Ajar" were displayed. The gear shift indicator light and the parking brake warning light were illuminated. The vehicle was taken back to the dealer, where it was diagnosed that the main wiring harness underneath the gear shifter was corroded. The dealer informed the contact the wiring harness would be replaced at the contact's expense. The contact stated that the failure occurred because there was no protective shielding around the wiring harness. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,242.
See attached document for complaint.
We had a "hybrid system malfunction" warning on the dashboard and the van slowed down to 20 mph on a climb. With the flow of traffic at 50mph on a two lane road and no shoulder to pull off, this cause a serious risk to us and other drivers. Stopping and starting the car several times did not cause the warning to go away and th…
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We had a "hybrid system malfunction" warning on the dashboard and the van slowed down to 20 mph on a climb. With the flow of traffic at 50mph on a two lane road and no shoulder to pull off, this cause a serious risk to us and other drivers. Stopping and starting the car several times did not cause the warning to go away and the owner's manual says to stop driving. There were no warning lights prior to this happening. The warning and the MIL came on at the same time as the van started slowing. The local dealer now has the van and are not able to exactly diagnose the problem. They are contacting the manufacturer. They said the warning is no longer on.
Official recalls
225V877000 · Equipment Adaptive/mobility:wheelchair Restraints/securement:latch/anchor:
Dec 17, 2025
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
25V086000 · Seats:critical Fasteners; Seats:mid/rear Assembly:recliner
Feb 13, 2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Consequence & remedy
Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
Additional source detail variants (2)
Seats:mid/rear Assembly:recliner
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
Seats:critical Fasteners
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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