2021 Toyota Sienna Hybrid

The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that the vehicle was experiencing inaccurate fuel gauge readings. The contact stated while starting the vehicle, the fuel gauge reading displayed that the fuel tank was empty; however, while the contact was attempting to refuel the vehicle at the gas station, she became aware that the fuel tank was not empty and that there was sufficient fuel in the vehicle. The vehicle was taken to the CarMax dealer, where it was driven and refueled several times; however, the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,300.

The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal splashing sound inside the vehicle. The contact stated that while the vehicle was parked, there was water coming from underneath the doors. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to Technical Service Bulletin: 0121-20 (Sloshing or Splashing Noise Caused by Water Inside Doors); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 22,500.

The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that after pressing the rear lift gate button, the rear liftgate door failed to open, trapping the dog inside the vehicle. The contact stated that the rear liftgate door was later manually forced open by two good Samaritans and the dog was retrieved. The vehicle was later taken to the local dealer who diagnosed that the failure was caused by a faulty passenger’s side liftgate strut bolt. The liftgate strut and bolt were replaced and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.

The contact owns a 2021 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Sienna equipped with Cooper Tires, Tire Line: Discoverer True North, Tire Size: 235/35/R17, DOT Number: RN811KW1322. The contact stated while his wife was driving approximately 65 MPH, the front driver's side tire sustained a blowout. Upon inspection, it was discovered that the sidewall of the tire had failed. The cause of the failure was not yet determined. The contact stated that prior to the failure, the tire was taken to the local dealer regarding slight bulging on the sidewalls, but the contact was informed that the tires were safe for driving. The manufacturer was not contacted. The failure mileage was 37,000.

The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that while depressing the brake pedal, there was a three-second delay before the brakes would respond. Additionally, the brake pedal was difficult to depress, creating an extended stopping distance. The vehicle was taken to the local dealer who adjusted the brake stroke sensor and recalibrated the braking system; however, the failure persisted. The vehicle was later taken to a second dealer who bled the brake lines, but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,800. The VIN was not available.

The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that the passenger's side rearview mirror detached and the rear liftgate door inadvertently opened while parked in the garage. The vehicle was taken to the dealer but was not yet diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. The VIN was unavailable.

THE 2021 SIENNA XLE PLUS AND ENTERTAINMENT PACKAGE DID NOT INCLUDE A DIGITAL REAR VIEW MIRROR IN THIS TRIM LEVEL. THE NEW SIENNA IS A BRAND NEW MODEL WITH A MASSIVE DESIGN FLAW, A HUGE TV WITH ZERO VISIBILITY OUT THE REAR OF CAR. IT'S UNSAFE. MANY PEOPLE WILL NOT TEST DRIVE WITH THE TV DOWN TO SEE THE SAFETY ISSUE. WE DIDN'T REALIZE IT TILL KIDS PUT THE TV DOWN DAY LATER. SEEMS TO HAVE SADLY MADE IT THROUGH QUALITY CONTROL PROCESS AT TOYOTA. YOU CAN NOT SEE CARS RIGHT UP ON YOU AT STOP SIGNS, CARS APPROACHING ETC IT NEEDS A SAFETY RECALL AND A MODIFICATION.WE HAVE HAD CAR FOR 3 WEEKS.

I FOUND A BIG DESIGN FLAW IN OUR NEW MINIVAN. WHEN MY KIDS ARE USING THE REAR ENTERTAINMENT SYSTEM, THE SCREEN BLOCK THE DRIVER REAR MIRROR LINE OF SIGHT. I DON'T FEEL SAFE DRIVING AROUND IF I CAN'T HAVE BACK AND FORTH VISIBILITY FROM THE DRIVER SEAT. I DON'T UNDERSTAND WHY TOYOTA DIDN'T MAKE THE DIGITAL REARVIEW MIRROR STANDARD IN ALL THE TRIMS EQUIPPED WITH REAR ENTERTAINMENT SYSTEM. THE LACK OF REAR VISIBILITY FROM THE DRIVER CAN PUT AT RISK THE LIFE OF ALL THE PASSENGERS. I TRIED CONTACT THE DEALER AND TOYOTA DIRECTLY BUT I'M NOT GETTING A RESOLUTION. THIS IS A SERIOUS DESIGN FLAW! TOYOTA SHOULD ISSUE A RECALL FOR ALL THE MINIVANS WITH REAR ENTERTAINMENT SYSTEM AND NO DIGITAL REARVIEW MIRROR.