2022 Toyota Redundant Sienna

The Entune 3.0 System governs navigation, calls etc. The system on my car has been replaced 4 times and still does not work. This is a life safety issue as the system grabs phone calls while driving without being able to answer. It also makes it frequently impossible to use hands free on the phone as it grabs calls. In order to avoid it grabbing calls I have to disable bluetooth on my phone which then causes my phone to not work in handsfree mode (ok google etc.) Furthermore the backup camera does not always work. Finally, a Toyota Service Manager told me in his oppinion 25% of the entune units are "bricked," non functional and need to be replaced. Toyota has fired according to him Panasonic as the supplier and now has a new provider.

Note: I have filed a complaint with the Florida Attorney General's Office Health Hazard. Mold Issue. Flooding Issue. Failing weather striping. We had a weather strip on the rear door get misplaced or is failing to stay on our 2022 Sienna. Toyota won't cover it. And we will have to make a claim per their recommendation, unsure. Third seat rusted; it was submerged in water. Didn't smell it or see it. 20k in damages. We never use it for anything except for groceries in the stroller. The worst decision I have made is bringing it to Toyota, because with it closed up, in the heat, the Van now has as all this mold. Before it was just wet in the 3rd seat compartment. It also had a Frog in it as large as a small hand. Improper storage. Toyota corporation also won't help. Don't be fooled and think this vehicle is imperfect. The new and previous generations have had this problem. They leak from the top and bottom of this door seal. Toyota seams to refuse to make a TSB. You do not have to look far online to find the reported issues. If it can happen to normal people like us doing normal things and many other people like us reporting it, it can and will happen to anyone. A Vehicle less than 3 years old should not be leaking. I have spoken online to other owners experiencing the same. But now since I see Toyota will not assist, and made it worse for us by improperly storing the Van and taking too long to respond. Now we cannot use it and it is a health hazard. Instead of helping me, they instruct me to file a insurance claim I would otherwise not have had to file, if I just air dried the Van. They should have acknowledged the problem and taken the opportunity to improve the design. Not create a mold situation for the customer and tell them to file a claim. This is a quality control issue. [XXX] Before Sienna drop off [XXX] After Sienna Drop off Likely worse now INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Ever since a tire was changed on the vehicle, it has had a recurring error message that states there is a malfunction in the tire pressure monitor system. As such, I rarely know the status of my tire pressure as the system has the malfunction at least 50% of the time. The car has been in service 2x for this issue and they have had it for close to 30 days and driven it all over saying they needed to drive it to make the error go away. They have replaced the sensors on the tire, nothing has worked and the problem still occurs daily.

My issue is not with my Sienna but an appeal to the DOT to do some regulation or oversight of all the bright head lights on vehicles that are now so bright and many colors that is is dangerous at night for some people with eyesight problems to judge distances of oncoming vehicles. In a mix of vehicles some will have awesomely bright lights and some dim lights that make it just impossible to gauge what is what and some of these vehicles have huge light bars too, some of the large pick up trucks with these lights when behind me are so bright I can't see behind me, some vehicles have red and blue lights facing forward that first responder vehicles normally use. The DOT has to get on top of this wild west on our highways of headlights that are harming other drivers. Even the headlights on my Sienna HV with the adaptive feature are blinding to other oncoming drivers.

Premium Audio System. I have a bunch of FM and XM favorites saved as presets on my radio. After the 3 month trial of Sirius XM expired, I am having trouble with my presets. Whenever I zap through the presets and coming from a FM to an XM station, I can't control the direction of zapping anymore. Hitting the left button triggers going right, hitting right triggers right as well. This forces to zap through all presets. The moment I hit the expired XM preset the whole system suffers from lag of more than a second for every click. The only reasonable way back to control is switching to the Audio menu and start over with selection of FM source. Best thing: I can't delete the XM stations on this premium audio system.. That's a bummer. Dealership found this behavior strange, and tried to reset the system, didn't work at all. So they suggested to store 25 FM stations to override the existing XM presets.

Got my 2022 sienna with the factory installed rear entertainment system. When the entertainment system is in use, there is ZERO visibility out of the rear view mirror or window. This is a huge safety issue as I have almost been rear ended 4 times now. Today while it was snowing, if I had my entertainment system in use, I would not have been able to see that someone was sliding in to me. Luckily I saw out of my rear view mirror and I was able to hurry and speed up to not get hit. I have taken the car to 2 Toyota dealerships who have both verified and took pictures to show that you cannot see a thing out of the mirror or window when the entertainment is in use. They all agree it is a major safety issue and reported it to Toyota corporate and opened a case to get it fixed. The fix is to install a digital rear view mirror for those who have the entertainment system (which again comes from the factory) Toyota brand engagement said that yes this is a safety issue but since there is no ope recall they won't fix it for me by giving me a digital rear view mirror. This is absolutely crazy that there is this big of a design/safety flaw over looked by Toyota. They also told me that there have been some that have been fixed however it is a case by case basis and basically depends on who you talk to. I just paid 52,000 for this car and I can't use the features it comes with because of this huge safety issue. If I had my back window taped up completely blacked out and couldn't see through it, I would get a ticket from the police for a safety hazard of not being able to see out of my back window. How is this different? This is unacceptable and should immediately be recalled for those vehicles that toyota put entertainment systems in. This issue could cause people to be rear ended because they cannot see anything out of their windows. I can send pictures that the dealership took to verify this safety issue. It needs to be addressed and corrected before people get hurt.

We have an rear entertainment center package in our 2022 Toyota Sienna van, when we pull the screen down it completely blocks our rear view due to screen is too big. I am wondering why Toyota didn’t install digital rear view mirror to all trim levels with rear entertainment center, but they automatically install the to limited and platinum trims. To us that is an safety issue, for instance if there is a cop, fire truck or ambulance coming up behind us we wouldn’t see them do to it blocking our view. I have a 12, 8 and 3 year old and everytime they get in van they want to always watch the rear entertainment center. Thanks.