2021 Toyota Redundant Sienna

When the sliding doors are left open for any purpose (cleaning, loading, unloading, sitting in a car, etc.) after approximately 60-minutes the sliding doors are disabled and cannot be closed. The key won't work. The button will not work. The overhead will not work. This poses a threat and danger to driver and passengers in possible and many times probable scenarios. If sitting the car at a park and there is a bee or bug swarm, you would be stung to death by the time you manually closed the doors that will only allow a few inches at a time. If there was a sudden weather change or flash flood. If there was an assailant approaching while you are sitting with your family for a bit with the doors open. Any number of things. I took it to Toyota and they wanted to charge me $150 plus for an assessment, to which I declined because this is their problem, not mine. My request is to have this fixed so the key will at least override the door shut off before someone gets hurt because of this. This has happened twice. I will enter the date it happened on the second time. It is Beechmont Toyota in Anderson Ohio that refused to service me.

While slowing down from highway speed 55mph to about 30 mph preparing to turn right, I heard a huge explosion (sunroof). Thinking it was overhead, I slowly pulled back the sunscreen which blocks out the sun from the roof, realized it was full of broken glass and immediately closed it. This was a terrifying event and could of easily caused serious injury or worse. My dog was riding in a secured dog crate in the rear of the van. The van was taken to the dealership for investigation and repair. ( McDonald Toyota, Greeley, Co 80634) although the dealership is still investigating and agreed to follow up with Toyota, they are currently denying warranty. ( this report was written by [XXX], for wife [XXX] who was driving solo during this incident ) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Automatic sliding doors and tailgate opening by self when parked at home and 4-5 locations in Canada (during 1 week visit).Host in Canada (20 yr Volvo exec) independently observed and took car to Canadian dealer.Condition not duplicated at their dealership.However,they submitted report to Toyota Canada. Return to New York,took car to dealer Westbury Toyota on 8/30/22.Dealer observed car onite-no door opening found. 8/31/22-Westbury Toyota returned vehicle to lessee with the information that they are filing a pass case with Toyota Corporate and advised lessee to return to Westbury Toyota if problem recurs

I have a Toyota van which has been converted to a handicapped vehicle by VMI. On June 14,2022, I took it to a local Toyota dealer to have the recall notice taken care of. (recall no. 22TA03). After an hour and a half I was told the dealer could not do the reprogramming because their computer would not communicate with my computer. They said they called three different dealers who could not tell them how to solve the problem. My selling dealer said to take it to another dealer but I haven't been able to do that yet. I believe any dealer should be able to perform recall reprogramming efforts.

My husband and I were pulling out of a parking lot, and needed to cross two lanes of south bound to end up in one of the two lanes of north bound traffic. Upon pulling out, the van stopped accelerating. We were stopped, sideways in the two lanes of southbound traffic. My husband checked to make sure the van was in drive, and it was. He tried accelerating a few times, and nothing happened. Finally, after about 10 seconds, the van began to accelerate once the accelerator was pressed again. He didn’t have to turn the van off or restart it or anything. This was absolutely terrifying. Before he pulled out, he checked to make sure there was no traffic coming from either side. Thankfully, the vehicles approaching noticed us sideways in the road and were able to slow down in time, as to not hit us. I know this vehicle has many safety features and when those go off, we’re given a warning whether it be a BRAKE warning across the dash, or other alerts. Not a single thing alerted us during this incident, and I have no idea why the van just stopped accelerating. The next day, Toyota inspected it (coincidentally we were told a Regional Toyota Manager was there that day and looked at it as well) and said the low voltage needed updated and that could possibly be the issue, but they weren’t sure. In looking at the paperwork from that day, they noted we said the battery wouldn’t hold a charge. We never said that. What we said was our van stopped accelerating as we were pulling out of a parking lot. This could have ended up very badly. We could have been hit. We have 3 children and I’m terrified this might happen again.