2024 Toyota RAV4

This incident occurred on the morning of [XXX]. I was driving my new, 2024 Toyota RAV4 hybrid on the highway (it has less than 20,000 miles on it). There were no vehicles or other obstacles or road debris of any kind near me. I suddenly heard an incredibly loud, explosive sound. It was like a gunshot or as if a body had fallen on my roof. I then heard the noise of wind. My sunroof had exploded. Fortunately, I had the sunroof and the interior screen closed, so glass did not fall into my car. Once I was able to pull over, I examined the sunroof to find it had shattered and there was no indication of anything falling on or colliding with it. I took two photos and proceeded slowly to the Toyota dealer (Ourisman Toyota in Richmond, Va.) where I purchased the car brand-new/off-the-truck in February 2024. The dealer stated that they would not cover glass, including a spontaneously exploding sunroof on a new car, and so I am required to pay out of pocket. Although fortunately I was able to keep control of my car and was not injured, this was a serious and dangerous event. (Note, I was unable to upload the photos below, but have them available.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brand new vehicle recently purchased 9/28/2024 at the Dealership, Toyota of AA, Michigan. While driving at highway speeds greater than 70 mph, the flimsy hood balloons/bubbles up and starts flexing visibly and violently with almost 2 inch amplitude waves and looks like it wants to become unlatched and slam into the windshield. Pretty scary! This is definitely a safety risk that raises the fear in me of a potential serious crash. Vehicle dropped back at the Dealership 10/7/2024 for inspection.

I was pulling into a parking space at work and went to break to park and my car accelerated up a hill. After I released my foot from the break,and tried pumping the break the car eventually decelerated and I was able to come down off the hill to park. I had damage to the passenger corner panel and had to file and insurance claim for repairs. I called the dealership and they said they had not heard of any type of issues with breaks on this model and to file an insurance claim and they would inspect the vehicle for default.

The contact owns a 2024 Toyota Rav4 Hybrid. The contact stated that while driving into a parking speed at a low rate of speed, the contact pressed the brake pedal to stop but the vehicle suddenly experienced unintended acceleration. The contact indicated that the vehicle accelerated forward and crashed into the parked vehicle ahead. During the incident no injuries were reported and a police report was taken at the scene. The vehicle was later driven to the local dealer. The cause of the failure was not determined and the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 500.

The contact owns a 2024 Toyota Rav4. The contact stated that while attempting to start the vehicle, several alarms were activated. The vehicle was started on the third attempt; however, the failure recurred. The vehicle was not taken to an independent mechanic or dealer. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was approximately 50,000.

I just purchased a 2024 Toyota RAV4 SE Hybrid in March 2024 at Summit Toyota in Akron, Ohio.  On [XXX], the  A/C was not blowing cold air and was making loud noise when turned on.    I made an appointment for the car to get checked.    Our RAV4 has approximately 3200 miles and is used by my wife sparingly around town.   Summit Toyota called me on 8-19-24 and said there was damage to the compressor from “possibly” a rock.   They said it would not be covered under the warranty.  The total cost is around $1.250.00.  We currently have a 2020 Highlander and many other Toyotas before our current ones.  We decided to purchase this RAV4  because we wanted the reliability of a Toyota.   After today’s assessment from Summit Toyota that this was “possibly” caused from a rock then there must be a design flaw in the grate opening size.  This is a safety concern if rocks/road debris can damage components of the vehicle this easily. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am unable to use any GPS system when connected to the Multimedia function via Apple CarPlay. The location of the car on the maps is inaccurate. I could be a few feet to a few miles off. I called Toyota Brand Engagement to report this. Initially I asked if they could give me a complimentary subscription to their "Direct Connect" as suggested by the Toyota Service center at my Dealership. Ihad hopes that this might improve the location services. This was denied. I have taken it to the dealership 3 times in an effort to resolve this. I was told that they have seen this a few times and have replaced the radios in some cars previously with some success. At the last service visit Toyota was contacted by the service center and they were told to NOT replace any more radios and Case #240705001763 was initiated by the Toyota Brand Engagement center concerning MY car. No fix has been supplied yet nor have I received any communication about this. On Friday August 9, I spoke to "resolution specialist" who said she would escalate this as a safety issue. I have not received any communication since (except the post call survey). This is a safety concern as it renders all GPS wayfinding apps inaccurate( Waze, Google maps, Apple maps. This is a huge problem if you are relying on these. I paid almost $50,000 for this car and I expect the GPS to work