2024 Toyota RAV4

While sitting idle in the parking lot at work, I suddenly got a "engine off steering power low" warning on my vehicle. The check engine and power steering warning lights came on. I could no longer operate the vehicle. When trying to restart the vehicle, it started up but the entire vehicle began shaking and the engine shut off again. I have researched this problem on Toyota and Rav4 forums online, and this problem has been happening to a lot of Rav4 owners. I had the vehicle towed. Toyota claims that everything is fine and they cannot find the cause of the problem. Some owners have reported that water is getting into the engine because of a faulty lower area intake tube. One user said that Toyota specifically told them to make a complaint here so that is what I am going to do as well. I no longer feel safe operating the vehicle and I am in a constant state of worry while I am driving. Other owners have reported near misses/accidents because of this problem. There were no symptoms/messages/warnings before this problem suddenly happened all at once.

Dear Tim Sir, Greetings to you and Team I hope this email finds you well, Brining it to your attention once again ( VOQ #11581817 Previous case no), In a less than 3 weeks of time and after Toyota's investigations and promises went unfaithful. As per Toyota's office sent email on the April 17th stating the vehicle is fit and safe after claiming highly on the investigation report and put me again into unsafe vehicle, Unfortunately, again last Sunday Morning [XXX] 2024 Time around 2:45 AM on the highway 10 near Orangeville this happened again when the vehicle was on the speed of 80KM a BIG Red steering wheel with exclamation mark appeared with warning sound and for a few seconds steering lost all its power by putting me and family in a dangerous situation and I had to stop the vehicle and its regain the power to pull over on the safer side. I called emergency roadside assistance of Toyota at 3:15 AM after taking car in near safe place, They said they would need a few hours to reach out me and requested me if you can still drive vehicle can park at home and contact your dealer, I had no choice than driving the vehicle as I was with my wife on the rainy night and dark road, I took this risk to reach home. I informed Toyota after reaching home safely. This is already brought to your attention briefly last time before with Toyota and so as dealership level and provided Digital facts regarding the safety issue in RAV4 XLE AWD I VIN: [XXX] . Toyota is just giving false commitments in the shape of reports and promises that could lead to accidents or someone's life. in last 3 months its 3rd time and vehicle spend almost 25 days in service centre and and its brand new vehicle with less than 3000 km on it. [XXX] Sir please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought a brand new 2024 Toyota Rav4. It was raining heavy, I drove through some deep puddles. I parked at my jobs parking lot, let my car idle for a few minutes, and I received a message on the dash "Engine Stopped. Steering Power Low." I went out 2 hours later, tried again, same message. Waited all day, even called a Tow truck. Right when tow was about to show up, I started the car again, no message, and car was fine. I told dealership, and they told me it was because the engine got water in it. But looking online it's because of a faulty battery or alternator from the factory. Two days later, it happened AGAIN as I was parking. I saw the warning momentarily as I was turning off the car. I turned it back on again, and no message. Please look into this. I fear for everyone who buys a Rav4 from the factory. It seems to be a common occurrence for brand new Rav4, not just a one or two happenstance.

On the [XXX] I purchased a TOYOTA RAV4 XLE AWB I VIN: [XXX] from Brampton East Toyota, 2 Maritime Ontario Blvd, Brampton, ON L6S 0C2 Canada. Very unfortunately, the vehicle is behaving dangerous to our lives because I've only had it for about 8 days and 300 KM on it on [XXX], I drove about 50 km into the city, while driving the vehicle seemed to start losing power and bucking. Several error symbols flashed including the engine light. I managed to pull mostly off the road but not all the way off. My rear was still on the road. The car was unresponsive. I waited a few seconds then tried to turn off and restart the car. The message "Steering Power Low" came on as well as several warning lights. I turned the car off totally and waited. I tried restarting again. Same bucking and error message. I turned the car off. and reported the issue to Brampton east toyota, they perform some checks and found battery issue and ask me to report if comes again I was promised this issue would not come again, but second time on Friday [XXX] evening this happened again and the car lost all power and slightly hit a road side wall, thanks to the the [XXX] the car was not in speed or on a express highway otherwise Toyota would found 5 dead bodies including a 5 year old child in car. Now with the "Steering Power Low" inow steering is not getting automatically back to the normal position I have to roll it back to normal and behaving really strange and since its in garage and Also The car is driving in the parking mode ON and the reverse camera is also displaying. I really don't feel safe to take the car out on the road, I don't want others to have problem because of my car I have showed all the videos and I would appreciate it if you could organise it before you find us with injuries on a highway or dead. and We look forward to an immediate action settling this matter amicably. If anything to ask feel free to call/write. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After driving the vehicle in the rain, pulled into work and the car died. Would not restart, it popped up with power steering low error code. After leaving work car started right up and drove normal. Searching online and a lot of other people are having same issue, causing there cars to die and not restart when they are in traffic. Most people reporting the same issue have had their cars die on them while on the highway in stop and go traffic, which could lead to a wreck. I don’t want this to happen to me or anyone else as I travel a lot with my two small children in the vehicle. Other items to note, almost all the people I found online with same issue have said that it was also raining, with their windshield wipers on and the start stop function turned on. Thank you for looking into this for me and other customers.