2003 Toyota RAV4

EXPERIENCE A HARD SHIFT JERKING MOTION WHEN DRIVING MY CAR AND ALMOST GOT HIT TWICE DUE TO THE CAR JERKING AND IMMEDIATELY SLOWING DOWN. I TOOK IT IN TO KENDALL TOYOTA OF ANCHORAGE RIGHT AWAY AND THEN READ ONLINE THAT THERE WAS A CLASS ACTION LAWSUIT AND ENHANCED WARRANTY OF 2001-2003 TOYOTAS BECAUSE OF THE MALFUNCTION OF THE ECM AND TRANSMISSION. THIS CAR IS NOT SAFE TO DRIVE! TOYOTA KENDALL SAID IT WOULD BE $6,000 TO REPLACE BOTH THE ECM AND TRANSMISSION AND THAT TOYOTA WOULD ONLY PAY HALF BECAUSE THE CAR WAS 10 YEARS OLD. THIS CAR ONLY HAS 60,000 MILES ON IT AND THE ENHANCED WARRANTY HAS BEEN EXTENDED TWICE DUE TO COMPLAINTS WITH THE COURT. I DID NOT GET MY CAR FIXED BECAUSE I COULD NOT AFFORD IT AND I THINK TOYOTA SHOULD PAY THE FULL 6K TO FIX IT. I'M AMAZED AT HOW MANY OTHER PEOPLE HAVE HAD THIS ISSUE AND TOYOTA FIRST ISSUED A RECALL AND WAS SUED IN COURT BECAUSE THEY REFUSED TO ACKNOWLEDGE THE SERIOUS MALFUNCTION OF THEIR VEHICLES. *TR

2003 RAV4 WITH AUTOMATIC TRANSMISSION STARTED HAVING TROUBLE ACCELERATING FROM A STOP. THERE SEEMED TO BE HARDLY ANY POWER WHEN THE GAS PEDAL WAS PRESSED, AND THEN ABOUT 5-8 SECONDS LATER THE CAR WOULD JOLT INTO GEAR. THIS PROBLEM WOULD HAPPEN ALSO WHEN INCREASING SPEED, OR ANY TIME THE GAS PEDAL WAS PRESSED DOWN. THE CAR WAS TAKEN TO AN AUTO SHOP WHERE THEY SAID THE TRANSMISSION WAS BROKEN AND NEEDED TO BE REPLACED. I AM A VERY CONSERVATIVE DRIVER (I NEVER TRY TO ACCELERATE TOO QUICKLY), AND THIS TRUSTY TOYOTA HASN'T EVER HAD ANY ENGINE PROBLEMS... EVER! THERE ARE LESS THAN 77,000 MILES ON THE VEHICLE. *TR

I PURCHASED THE RAV4 IN LATE JULY, 2013. THE RAV4 HAD 78,000 MILES ON THE ODOMETER. I PAID $9,000+ FOR THE RAV4. AT 80,000 MILES THE AUTOMATIC TRANSMISSION BEGAN HAVING SHIFTING PROBLEMS SUCH AS JERKING BETWEEN GEARS, VERY SLUGGISH RESPONSE DURING ACCELERATION AND HORRENDOUS GAS MILEAGE. I GET ABOUT 8 MILES PER GALLON. TOOK IT TO THE DEALER, THEY RAN DIAGNOSTICS ON MY CAR AND DISCOVERED THAT THE PROBLEMS FALL "WITHIN THE PARAMETERS" OF THE SERVICE BULLETIN NO.: TC-10-034 EXCEPT THE "IN SERVICE" DATE OF MY VEHICLE WAS MARCH 8, 2003 THEREBY MAKING ME INELIGIBLE FOR THE 10 YEAR WARRANTY BY 4 MONTHS. THIS IS RIDICULOUS!!! THIS IS A TOYOTA SCREWUP AND HAS NOTHING TO DO WITH ROAD CONDITIONS OR OWNER NEGLECT. I BOUGHT THIS CAR SO MY DAUGHTER CAN CONTINUE HER DAYCARE. SHE SHUTTLES PRE-SCHOOL AGE CHILDREN TO VARIOUS RECREATION FACILITIES AND MY WIFE, WHO HAS TERMINAL CANCER, OFTEN ACCOMPANIES HER SO SHE CAN SPEND AS MUCH QUALITY TIME WITH HER BEFORE THE EVENTUALITY. NOW I'M READING THAT THIS PARTICULAR RAV4 PROBLEM CAN BE EXTREMELY DANGEROUS. IF TOYOTA "CARES FOR IT'S CUSTOMERS", HOW CAN THIS BE A SERVICE BULLETIN AND NOT A RECALL. THIS DEFECT SHOULD BE ADDRESSED REGARDLESS OF MILEAGE OR DATE OF SERVICE. I JUST SPENT OVER $9,000 FOR A 10 YEAR OLD CAR BECAUSE IT WAS A TOYOTA. "IT'LL LAST FOREVER". I CALLED THE TOYOTA CUSTOMER COMPLAINT PHONE NUMBER AND ALL I GOT WAS CONTEMPT. HER NAME WAS [XXX] AND HER ARGUMENT WAS "TOYOTA WAS VERY KIND IN EXTENDING THE WARRANTY FOR YOU", IT'S YOUR FAULT FOR NOT READING IT". YEAH RIGHT, IT'S MY FAULT FOR NOT FOLLOWING YOUR SCREWUPS FOR THE PAST TEN YEARS. I WANT MY CAR FIXED!! I CAN'T AFFORD $5,000 FOR A TRANSMISSION, ECM AND COMPUTER REBOOT. THIS IS A TOYOTA PROBLEM AND I, THE CUSTOMER, DEMAND TO BE HEARD. IF TOYOTA TRULY "CARES FOR ITS CUSTOMERS", THEY HAVE AN OBLIGATION TO DO THE RIGHT THING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE WAS JERKING VIOLENTLY AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER AND THE POWER TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 93,900.

TL* THE CONTACT OWNS A 2003 TOYOTA RAV4. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 60 MPH, THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE ECM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

OFTEN (AND UNPREDICTABLY), VEHICLE DOES NOT ACCELERATE FROM STOP. IT CREEPS FORWARD AS TACK JUMPS, THEN WITH A LOUD "CLUNK" IT JERKS INTO 2ND (OR 3RD) GEAR AND SUDDENLY LEAPS FORWARD. CHECK ENGINE LIGHT GOES ON AND OFF. TOOK VEHICLE TO TOYOTA DEALER MORE THAN ONCE AND TOLD "NO PROBLEM FOUND." WHEN THIS ISSUE WAS FINALLY DEMONSTRATED, THE TOYOTA DEALERSHIP REPORTED THAT SOLENOID B IS FAULTY AND ENTIRE TRANSMISSION NEEDS TO BE REPLACED STARTING AT $4600. NOW I READ THAT MANY OWNERS OF 2001-3 RAV4S HAVE EXACT PROBLEM CAUSED BY A FAULTY EMC THAT SHOULD HAVE BEEN REPLACED WHEN TOYOTA ORIGINALLY ADMITTED THE PROBLEM IN 2006. INSTEAD THE DAMAGE TO MY VEHICLE HAS PROGRESSED TO A REPAIR 4 TIMES THAT AMOUNT. I HAVE FOUND NO REASONABLE REPAIR RATE SO FAR. *TR

ON OR ABOUT MAY 5, 2013 I NOTICED MY CAR STARTED TO HARD SHIFT, THOUGH I WAS DRIVING AS USUAL. THE PROBLEM HAPPENS OFF AND ON AND IS MOST NOTICEABLE WHEN WAITING AT A STOP SIGN, RED LIGHT OR DRIVE THRU AT A RESTAURANT. THE SHIFT JOLT IS MOST NOTICEABLE WHEN NEEDING TO ACCELERATE OR SHIFTING INTO DRIVE--IT DOESN'T HAPPEN WHEN I GO INTO REVERSE. THE SHIFT JOLT SOMETIMES IS ACCOMPANIED BY A THUD NOISE. ON MAY 7, 2013 I CONTACTED TOYOTA HEADQUARTERS AND DISCUSS THIS WITH A CUSTOMER SERVICE REPRESENTATIVE AT 1-800-331-4331. SHE TRANSFERRED ME TO A RUDE AND CANTANKEROUS WOMAN WHO SEEMED TO HAVE HEARD THE STORY BEFORE. SHE STATED I NEED TO GO TO A DEALERSHIP AND GET A DIAGNOSTIC, WHICH COSTS $100 IN MY AREA. SHE THEN STATED THAT IF ANY OF THE FOLLOWING CODES APPEAR: CODES: P0750, P0753, P0755, P0758 OR P0760 THAT I WOULD NEED TO REPLACE ECM MODULE FIRST, IF STILL PROBLEM THE FAULTY MODULE COULD'VE MESSED UP THE TRANSMISSION. SHE CONCEDED THAT TOYOTA ISSUED A BULLETIN TO THE DEALERSHIPS AND APPARENTLY IT IS A WIDESPREAD PROBLEM. AT SOME POINT I RECEIVED A TOYOTA INTERNAL CASE NUMBER. SHE SAID THERE WAS NOTHING SHE COULD DO FOR ME AS I AM NOT UNDER WARRANTY. I HAVE 188,000+ MILES ON MY CAR AND APPARENTLY IF IT IS NOT UNDER 150,000 MILE WARRANTY. I TAKE VERY GOOD CARE OF MY CAR AND IT IS NOT MY FAULT THE PROBLEM DID NOT APPEAR WITHIN A RANDOMLY SELECTED MILEAGE THEY CHOSE. TOYOTA ADMITTED THEY KNEW OF THE PROBLEM AND THEY ARE LIABLE FOR ANY MANUFACTURER'S DEFECT OF THE ECM/TRANSMISSION. I REQUEST YOUR ASSISTANCE IN GETTING MY CAR REPAIRED FOR FREE AS IT IS TOYOTA'S FAULTY/DEFECTIVE PART THAT IS NOW CAUSING MY CAR PROBLEMS. *TR THE CONSUMER STATED AFTER GETTING THE REPAIRS DONE, TOYOTA REFUSED TO REIMBURSE HER FOR THE REPAIRS. THEY WOULDN'T EVEN CONSIDER PARTIAL PAYMENT. EVEN THOUGH, A CUSTOMER SERVICE REPRESENTATIVE INITIALLY TOLD HER SHE WOULD NEED TO GET THE REPAIRS DONE AND TEN TOYOTA WOULD REIMBURSE HER. UPDATED 12/16/13

TL* THE OWNS A 2003 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD SURPASSED THE STATUE OF LIMITATIONS. THE FAILURE MILEAGE WAS 112,700.

TL* THE CONTACT OWNS A 2003 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE DID NOT SHIFT PROPERLY. THE CONTACT ALSO STATED THAT THERE WAS AN INCREAMS IN THE ENGINE RPMS AND THE VEHICLE WOULD HESITATE BEFORE ACCELERATING. THE CONTACT SPOKE WITH A DEALER AND WAS INFORMED THAT THE ENGINE CONTROL UNIT WAS FAILING AND WOULD CAUSE THE TRANSMISSION TO FAIL. THE FAILURE MILEAGE WAS 210,000 AND THE CURRENT MILEAGE WAS 215,000.

TL* THE CONTACT OWNS A 2003 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SHE NOTICED THAT THE ENGINE WAS OVERHEATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE HEAD BOLTS WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS CONTACTED WHO STATED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST WITH THE DEFECT. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 89,500. THE VIN WAS NOT AVAILABLE.