2002 Toyota RAV4

I PURCHASED MY 2002 TOYOTA RAV4 SUV IN AUGUST OF 2002. EVER SINCE I BOUGHT THE RAV4 SOMETHING HAS BEEN WRONG WITH IT. THE FIRST 3-MONTHS THAT I HAD THE RAV4 THE DRIVE BELT WAS CHEWED UP AND ALMOST CAUSED ME TO WRECK. THE TRANSMISSION STARTED MAKING FUNNY NOISES LIKE A GRINDING SOUND AND THE TRANSMISSION WOULD NOT SHIFT. SOMETIMES I WOULD JUST HAVE TO PULL OFF OF THE ROAD BECAUSE THE RAV4 TRANSMISSION WOULD NOT SHIFT. I CALLED AND TALKED WITH THE DEALERSHIP AND THEY SAID THAT NOTHING WAS WRONG WITH MY RAV4. I FINALLY JUST PARKED IT BECAUSE MY WIFE WOULD NOT DRIVE IT AND I WOULD NOT DRIVE IT. TOYOTA WOULD NOT FIX MY VEHICLE NOR WOULD THE DEALERSHIP. MY BROTHER-IN-LAW SAID THAT HE WOULD TRY TO FIND A USED TRANSMISSION AND PUT IT IN MY NEW RAV4 SUV. THE USED TRANSMISSION WAS PURCHASED AT A CAR PARTS AND SALVAGE PLACE FOR $1,700.00 AND MY BROTHER-IN-LAW PUT THE USED TRANSMISSION INTO MY NEW TOYOTA RAV4 SUV. I HAVE CONTACTED TOYOTA MOTOR CORPORATION SEVERAL TIMES AND THEY SAID THAT THEY ARE NOT GOING TO DO ANYTHING ABOUT PAYING ME FOR THE USED TRANSMISSION THAT I HAD TO PURCHASE. CAN YOU SEE IF TOYOTA WILL LISTEN TO YOU ABOUT MY COMPLAINT? THAN K YOU. *TR

MY WIFE WAS DRIVING TO A DOCTOR'S APPOINTMENT AND, WHILE ON THE "ON RAMP" TO THE INTERSTATE, THE CAR WOULD NOT SHIFT FROM 2ND TO THIRD GEAR (IT'S AN AUTOMATIC TRANS). WITH THE ENGINE REVVING SHE LOOKED DOWN TO CHECK TO ASSURE IT WAS IN DRIVE ABOUT THE TIME IT LURCHED INTO 3RD, THEN SOON LURCHED INTO 4TH. COMING HOME SHE SHIFTED BETWEEN DRIVE AND NEUTRAL TO TRY TO MAINTAIN A SAFE SPEED, SAVE THE TRANSMISSION AND ENGINE, WHILE ALLOWING HER TO GET HOME. THE DEALERSHIP QUOTED $989 TO REPLACE THE ECM (COMPUTER), BUT COULDN'T ASSURE THE TRANSMISSION WOULDN'T LATER NEED TO BE REPLACED. TOYOTA CORPORATE WAS NOT HELPFUL. I HAD RECORDS FROM THE PREVIOUS CAR OWNER THAT TOYOTA ISSUED AN EXTENDED WARRANTY TO REPLACE THE ECM FOR 10 YEARS OR 150,000 MILES AS A RESULT OF A CLASS ACTION SUIT, "IF THEY FELT IT WAS WARRANTED." I ALSO HAD DOCUMENTATION THAT THE ECM WAS "REPROGRAMMED" AT 72K MILES. MY CONTENTION WAS THE ECM SHOULD'VE BEEN REPLACED, NOT REPROGRAMMED, BUT WAS TOLD THAT THE REPROGRAMMING WAS DONE TO CORRECT A DIFFERENT PROBLEM. I ASKED IF I COULD SPEAK TO SOMEONE ELSE AT CORPORATE AND WAS TOLD EVERYONE WOULD GIVE ME THE SAME RESPONSE SINCE IT IS THEIR COMPANY POSITION. THE INTERNET IS FULL OF OWNERS WHO REPLACED THE TRANSMISSION FIRST, ONLY TO FIND THE ECM CAUSED THE NEWER TRANSMISSION TO FAIL ALSO, OR OWNERS WHO REPLACED THE ECM ONLY TO FIND THAT THE TRANSMISSION ALSO NEEDED REPLACEMENT. IT IS OBVIOUS THAT TOYOTA IS AWARE OF THE PROBLEM. I BELIEVE THEY HAVE FAILED TO ADEQUATELY PROTECT OWNERS BY CREATING A RECALL TO ALLOW OWNERS TO GET THIS FIXED PRIOR TO SCARY AND POTENTIALLY DANGEROUS SHIFTING PROBLEMS. THE INTERNET IS ALSO FULL OF PEOPLE WHO CLAIM TO WANT TO ENTER ANOTHER CLASS ACTION SUIT, BUT I AM HOPING TOYOTA APPRECIATES THEIR CUSTOMERS ENOUGH THAT LAW SUITS WOULDN'T BE REQUIRED TO GET THEM TO DO THE RIGHT THING. BUT, I'M LOSING HOPE. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. THE CONTACT INDICATED THAT THE VEHICLE FAILED TO SHIFT TO REVERSE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS AND WAS ABLE TO CHANGE GEARS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE ECM AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 216,000.

GOING FROM A VERY SLOW SPEED OR FROM STOP IT HAS A HARD TIME GETTING OUT OF FIRST AND OR SECOND. I WILL JERK OR SHIFT VERY HARSHLY. SOMETIMES IT FEELS LIKE I'VE BEEN REARENDED. AS IT'S PICKING UP SPEED IN THE 15-25 MPH RANGE IT WILL START TO SLOW ON IT'S OWN WHEN I'M STILL GIVING IT GAS. IT FEELS LIKE THERE'S A RUBBERBAND IN THE TRANSMISSION STRETCHING AND AS IT GETS TIGHT IT'S SLOWING DOWN THEN IT WILL JUST RELEASE AND THEN COMES THE HARSH OR VIOLENT SHIFT. IF I CAN CATCH IT AT THE RIGHT TIME AND LET OFF THE GAS, THAT WILL MOST OF THE TIME NEGATE THE HARSHNESS. IT IS PROBABLY NOT SAFE TO BE DRIVING IT BUT I DO NOT HAVE A CHOICE AT THIS POINT. TOYOTA TOLD ME IT MAY NEED A NEW CHIP AT ABOUT $900 AND IF THAT DOESN'T WORK, IT WILL NEED A NEW TRANSMISSION!! I'LL JUST BE AS CAREFUL AS I CAN AND NOT PULL OUT IN FRONT OF TRAFFIC. *TR

I PURCHASED A 2002 TOYOTA RAV4. SUV. AND WITHIN THE FIRST SIX MONTHS OF OWNING IT, MY DRIVE BELT BROKE AND ALMOST CAUSED ME TO WRECK AND HIT THREE OTHER VEHICLES. I HAD MY NEW CAR TOWED BACK TO THE DEALERSHIP WHERE I HAD PURCHASED THE VEHICLE AND THEY TOLD ME THAT THE DRIVE BELT WAS NOT COVERED UNDER MY WARRANTY.A FEW MONTHS LATER I NOTICED THAT MY TRANSMISSION WAS MAKING A WEIRD GRINDING SOUND AND WAS HARD TO SHIFT. SOMETIMES THE CAR WOULD NOT SHIFT AND IT WOULD COME TO A COMPLETE STOP AND THIS ALMOST CAUSED ME TO WRECK VIA HITTING OTHER VEHICLES OR OTHER VEHICLES HITTING ME. I TOOK IT TO MY DEALERSHIP AND TOLD THEM THAT THEY HAD SOLD ME A LEMON AND I WANTED TO KNOW IF THEY WOULD GIVE ME ANOTHER RAV4, THAT IS DEPENDABLE. THEY TOLD ME NO. I LET THE RAV 4 SIT IN MY GARAGE FOR TWO YEARS AND MY BROTHER-IN-LAW SAID THAT IF HE COULD FIND A USED TRANSMISSION FROM A WRECKED VEHICLE THEN HE WOULD INSTALL IT IN MY RAV 4. HE FOUND A TRANSMISSION AND I HAD TO PAY IN CASH $1,300.00 FOR THE TRANSMISSION AND I GAVE HIM $400.00 TO INSTALL THE TRANSMISSION. RECENTLY I FOUND OUT THAT TOYOTA HAS RECALLED 2001, 2002 AND 2003 TOYOTA RAV4 SUV'S FOR TRANSMISSION PROBLEMS. I CONTACTED THE TOYOTA SALES USA ABOUT THEIR RECALLS OF MY VEHICLE AND THEY TOLD ME THAT THEY WERE NOT GOING TO DO ANYTHING FOR ME. I FEEL THAT TOYOTA SHOULD REIMBURSE ME FOR THE COST OF BUYING A USED TRANSMISSION AND FOR PAYING TO HAVE THE TRANSMISSION PUT IN MY RAV4SUV. PLEASE ADVISE. *JS

I PURCHASED MY TOYOTA RAV4 IN AUGUST, 2002. ELEVEN MONTHS LATER WHILE DRIVING BY THE STATE CAPITAL I WAS GOING TO MAKE A LEFT HAND TURN AND WHEN I DID, I ALMOST HIT THREE PARKED CARS BECAUSE THE MAIN DRIVE BELT HAD BROKEN. THIS DRIVE BELT CONTROLS ABOUT EVERYTHING TO DO WITH STEERING, AIR CONDITIONING AND ETC. I HAD TO HAVE MY CAR TOWED BACK TO THE DEALERSHIP WHERE I HAD PURCHASED THE VEHICLE. I HAD TO PAY FOR THE LABOR AND NEW BELT BECAUSE I WAS TOLD BY THE DEALERSHIP THAT MY WARRANTY DID NOT COVER THIS. THEN I STARTED HAVING PROBLEMS WITH THE RAV4 TRANSMISSION. IT STARTED TO MAKE A GROWLING SOUNDS AND WOULD NOT SHIFT GEARS CORRECTLY. SOME TIMES I HAD TO COMPLETELY STOP, BECAUSE THE TRANSMISSION WAS NOT WORKING. THIS ALMOST CAUSED OTHER CARS TO HIT ME OR ME TO HIT OTHER CARS. I MADE SEVERAL ATTEMPTS TO GET THE DEALERSHIP TO FIX MY TRANSMISSION AND THEY WOULD NOT.I CALLED TOYOTA MOTORS CORP. USA AND TRIED TO EXPLAIN MY PROBLEMS WITH THE TOYOTA PEOPLE. THEY TOTALLY BLEW ME OFF AND THEY HAVE DONE NOTHING TO FIX MY TRANSMISSION PROBLEMS. I QUIT DRIVING THE RAV4 FOR THREE YEARS BECAUSE IT WAS UNTRUSTWORTHY AND TOYOTA WOULD NOT FIX THE TRANSMISSION. MY BROTHER-IN-LAW SAID THAT HE COULD PROBABLY FIND A USED TRANSMISSION FROM A VEHICLE PARTS PLACE AND THAT HE WOULD INSTALL IT FOR ME AT NO CHARGE. I ENDED UP PAYING $1200.00 FOR A USED TRANSMISSION THAT WAS FROM A WRECKED 2005 TOYOTA RAV4. AFTER THE TRANSMISSION WAS PUT IN I HAVE HAD NO PROBLEM WITH THE USED TRANSMISSION. I UNDERSTAND THAT THERE IS A LAWSUIT AGAINST TOYOTA OVER TRANSMISSION PROBLEMS IN THEIR 2001, 2002 AND 2003 RAV4 SUV'S. I FEEL THAT TOYOTA SHOULD REIMBURSE ME FOR THE OUT OF POCKET EXPENSES THAT I HAVE INCURRED. *TR

TRANSMISSION PARTIALLY AND ALSO COMPLETELY SLIPS IN REVERSE. ECM AND TRANSMISSION REPLACED FOR SAME ISSUE IN 2010. CONTACTED TOYOTA - CUSTOMER SERVICE REFUSED TO ACKNOWLEDGE PROBLEM DESPITE BEING GIVEN INFORMATION ON THEIR CLASS ACTION SETTLEMENT THAT WAS GRANTED FINAL APPROVAL ON JANUARY 6, 2012. I FEEL THIS IS A PUBLIC SAFETY ISSUE IF THE MANUFACTURER (TOYOTA) IS NOT FOLLOWING THEIR AGREEMENT (MILLIGAN V. TOYOTA MOTOR SALES U.S.A., INC.). WE WERE NEVER NOTIFIED BY TOYOTA OF THE ISSUE. *TR

TRANSMISSION SLIPS IN REVERSE - BROUGHT TO DEALERSHIP - ECM AND TRANSMISSION REPLACED - SPENT $4,997.42 TO REPLACE. INVESTIGATION DONE NOW ON RECURRENCE SHOWED THIS TO BE A KNOWN ISSUE AND TOYOTA WAS SUPPOSED TO NOTIFY US (WE WERE NEVER NOTIFIED), AND REIMBURSE. THEY NOW REFUSE TO REIMBURSE NOR ACKNOWLEDGE THIS PROBLEM IS KNOWN. JULY 2014 SAME ISSUE -BUT WORSE RECURRING WITH REPLACEMENT ECM AND TRANSMISSION FROM DEALER. TOYOTA REFUSES TO ACKNOWLEDGE PROBLEM WHEN CONTACTED. CONCERN THIS IS APPEARING VERY COMMON IN INTERNET SEARCHES THAT THIS IS A KNOWN PUBLIC SAFETY ISSUE. *TR

I WAS BEGINNING TO PULL ONTO THE INTERSTATE HIGHWAY 75 IN VENICE, FLORIDA, WHEN THE CAR STARTED BUCKING UNCONTROLLABLY AND I COULD NOT GET UP TO SPEED TO MERGE INTO TRAFFIC. IT THEN JERKED INTO GEAR AND I WENT ON. IT SEEMED TO HAVE A PROBLEM SHIFTING INTO 3RD GEAR. IT SEEMED TO HAPPEN WHEN PULLING AWAY FROM A STOP LIGHT AS WELL. I TOOK IT TO A TRANSMISSION SHOP, WHO PUT HIS COMPUTER DIAGNOSTIC ON IT. HE SAID THE COMPUTER WAS NOT SHOWING AS BAD, SO HE REBUILT THE TRANSMISSION. I GOT THE CAR BACK AND IT STARTED DOING THE EXACT SAME THING! I TOOK IT BACK, HE REBUILT IT AGAIN, STILL WITH NO BAD COMPUTER CODES SHOWING. STILL NOT FUNCTIONING CORRECTLY, EVEN THOUGH HE HAD REPLACED THE BURNED 3RD GEAR. I PAID $2200 FOR THIS. NOW IT NEEDS A $950 COMPUTER! IT IS A 2002 AND I READ ONLINE THAT THESE VEHICLES HAD A TRANSMISSION ISSUE AND OWNERS WERE REIMBURSED FOR THIS. MINE DID NOT ACT UP UNTIL THIS POINT. HTTP://WHEELS.BLOGS.NYTIMES.COM/2010/07/13/TOYOTA-EXTENDS-WARRANTY-ON-TROUBLED-2001-3-RAV4/. I AM A SINGLE FATHER RAISING A YOUNG DAUGHTER. I NEED THIS CAR TO TAKE MY DAUGHTER TO SCHOOL SAFELY AND TO GET TO MY JOB. HOW CAN I GET REIMBURSED FOR THIS PROBLEM? I LOVE MY RAV4 AND WANT TO KEEP IT. I BOUGHT THE TOYOTA BECAUSE EVERYONE SAYS THEY WILL RUN FOREVER, BUT I CAN'T AFFORD ISSUES LIKE THIS. I TAKE GOOD CARE OF THIS CAR. I HAVE HAD JEEPS AND OTHER CARS UP TO 300,000 MILES AND NEVER HAD TRANSMISSION ISSUES. THANK YOU SO MUCH. *TR